Kerbside pickup
Yes
Jewel-Osco in Evanston
Categories
Location on the map
Evanston, Cook County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
COVID-19 testing centre
Yes
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Tests limited to certain patients
Yes
Appointment required
Yes
Referral required
No
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 847-869-7950
Site: https://local.jewelosco.com/il/e...
Site: https://local.jewelosco.com/il/e...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Jewel-Osco in other cities:
Comments (199)
While the selections and variety of products are great at this location, please deal with the homeless that loiters day in and day out outside the only entrance to the store. At times, I do not comfortable going to the location knowing that I’m going to have to hear the woes of others that is not my business. There is also a no soliciting sign outside as well but clearly no enforced on premise.
This is a smaller store than most Jewel-Oscos. Therefore, their selection is more limited than some other stores. However, they offer a better customer experience. Staff are helpful, friendly and efficient.
Obviously grocery stores can get very busy, so just be sure to go when it’s not as busy if you can. They don’t always seem to have enough staff when they know it will be busy, but it’s never more than 5-10 minutes to checkout during the busy times.
I love this Jewel. 24/7. Although today was super busy because of The holiday, I still give 5 stars for previous experiences. Pharmacy staff are amazing, helpful, and mindfull.
You can easily find all you need for the daily life with a relatively large variety of gastronomic goods. The parking place is pretty large and very helpful in an area where finding a parking for your car is pretty complicated if not impossible. The store prices are not as convenient as you might expect but overall are affordable.
Absolutely horrible an employee named Yolanda just went off insanely in an inappropriate manner to me the customer and a new general manager name Akyla doesnt even know what theyre doing and how to handle customers so be careful
Jewels is expensive! Other than that, I love Jewels. They have the best looking fresh meat to me💯
The homeless people at the door is a turn off, but otherwise nice and attentive staff
Recently visited this jewel while visiting family in the area. Staff is very rude and seem completely lost as how to do their job. Maybe some basic training?
Clean, stocked, and friendly staff. FYI, Jewel Osco stores hires individuals with intellectual disabilities to support inclusion and increased independence of this group. One main reason I like this store.
Below is my first review. I wanted to add more. When Im in my uniform, I get spoken too a whole bunch and treated nice. When Im in my civilian clothes, I get stared at and watched like a criminal. For instance, yesterday I entered the self checkout, it was the first time and I mean the first time, the Indian male manager stood by the shopping carts and watched me ring up all my items. After I rung up the last item, he walked away back to monitor the remaining register, but for me, he stood by the windows, by the shopping carts. I felt so bad because I been coming to this Jewel for 7 years now. 7 years before he started working there. I wanted to tell him so bad that he didnt have to do that. If I was in my City of Evanston Uniform, he wouldnt did that too me. This makes me feel so bad. I want the Jewel employees to know that every BLACK Man doesnt steal or scam. There are some very good honest hard working black man such as Reggie who is a black man who works there. If Im treated with respect in a City of Evanston uniform, please treat me with the same energy without the uniform.Im a regular customer. This is my local Jewel. Over the weekend, the cashier Chad ask me was I buying liquor for my son which is a minor. I feel so offended. My son is 15 years old. Why would I do something like this. Chad needs better customer service training.
On August 29th, at approximately 7:20 am, I went into this store to look for some Chicken Livers. No other grocery store had them, and Ive been searching for over a week. I made a b-line straight towards the Meat Department. I saw a heavy-set Hispanic guy about 5ft 11 or 6ft tall working there. He was stocking the cooler display. I walked up to him and asked if they carried Chicken Livers. He never looked up but could be heard muttering something. I couldnt make out what he said, so I asked him again. At that point he stopped what he was doing, looked up at me and yelled in an angry tone while pointing, ITS IN THE FREEZER DOWN THAT ISLE TO YOUR LEFT!! I went to the location area, and after about 10 seconds I found them. GREAT! What wasnt so great was the attitude of that Jewel Osco Worker. Im not sure what was going on with him. We all have bad days, but whatever was making his day bad, he should have left it at home, or put it out of his mind. When your job brings you into contact with the general public, you must put on a different hat, and you may have to do a little bit of acting if you are not in a good mood. I hope someone from the Management Department read this review and remind him of these things.
This location has a decent selection of products, but the customer service is always hit and miss with the cashiers. Some are great and some are terrible. One will check your eggs to make sure theyre not cracked (thanks to the lovely cashier who did that!), while another will literally throw your groceries at you because youve opted to help bag to save time on account of their glacial pace.
Thanks Jewel for being open late and saving the day.To the two young ladies working at service desk tonight - probably not a good idea to follow up the closing announcement with disrespectfully, gtfo out of our storeI didnt take offence but wasnt far from it considering that I was the only customer around. Youre still at work, you can at least try be mindful
It is always like visiting an old friend no matter which location. Thanks JewelPS. Even during troubling times all the employees work hard to keep things moving smoothly and safely. Keep up the good work. You all are appreciated 👍
This spot is awesome! Convenient rates, large portions and the employees are always super friendly.
Great Place To Shop Shelves are Alway full, and staff is great👍
My experience at jewels was wonderful. The coustomer service was excellent. The cashier was a delight she was professional engaging and very helpful as well. I wish i had the presence of mind to ask her name because i would have definitely mentioned it in this review.
Nice supermarket in Evanston. They carry almost everything you could need. This location is not as big as suburban locations, though. The sale prices are good deals. I ordered from the deli and was served promptly. I checked out at a busy time, around 6 pm, but did not have to wait in line. Free parking for customers.
My go to and I absolutely love how friendly everyone is. I go on a regular and absolutely love it
Good store, competitive prices compared to Walmart , target.
So let me preface this by saying this review is from 11 days after I was in the store as I was in on August 29th and it is now September 9th. I never shop at this location and thought that I would give it a try for a change of pace.The first issue was that they had a few breakfast sausage options on sale. I grabbed one and froze it when I got home.This morning, I took it out of the freezer and saw the expiration date was July 20th. Again, I bought it on August 29th. It was over a month expired and still on the shelf, and marked as on sale perhaps in an attempt to get people to buy them.Then, there was only one regular cashier open and one express cashier... at 2 o clock... on a Saturday. I had a full cart with over $300 worth of product, So express was not an option, and there was a considerable line for the regular cashier, so I opted for self checkout.The nail in the coffin was the woman helping at the self checkout. She was clearly getting irritated after the checkout alerted her 3 separate times that we were skipping the bagging area on too many things. She had to keep coming over to swipe her badge and authorize it. There was literally no more room to put any more of our groceries in the bagging area, so I didn’t really have a choice. Whether it was intentional on her part or not, I was made to feel like I was causing an inconvenience to her, and the overall experience has deterred me from returning to this location.On a positive note, their produce was really fresh so at least there’s that.
Clean and well organized, great selections and parking!
Nice grocery store. Produce and flowers are above average. They have self checkout. Face masks are now optional for vaccinated people
Shopped at Jewel. One item I was looking for - sliced swiss cheese. Signature brand. Out of all Jewel brand sliced cheeses, there were only 2 packages, of Monterey Jack. Not one other type of jewel brand sliced cheeses was in stock. Horrible dairy out of stocks. Especially when thats what you are there for.
Love this store you can find things much better than other jewels cashiers are friendly staff is helpful the only thing is wear a sweater because its so cold in there other than that its great 👍
The fired chicken are cheap and tasty.Most of the people are friendly.Hope they can deal with the homeless at their entrance.
I found some work to improve every time i entered. I remain a customer...
This store has a Good selection , but some items i.e. Cameron Organic coffee beans arent here as larger Jewel_Oscos have on shelf.
Nice easy location with ample parking
Just a so so supermarket. Not a lot of organic produce. They do have a good plant based meat section though. Also the cashier over charged me. Had to go back and explain to management what happened. It was a big inconvenience.
The night time service is excellent. The meat department is second to none. The bakery makes the best and freshest raspberry coffee cake. Please try one you will be delighted. Please stop by the produce department and purchase both blackberries and raspberries with short cakes and Deans diary whipped topping. A great treat.Helene Mann is a great and hard working employee at this Jewel. Attend!!!!
Went to get my I pass for my car. It was easy. I bought some delicious croissants though....yummy buttery
This Jewel is relatively clean, well priced, and with moderately fresh produce. One big problem is that the check out lines are way too long and they always seem understaffed. However, the staff who arr available are always friendly and helpful.
Im really not a dual fan I think theyre very overpriced and they dont care about people who cant afford the food so Im more am for Woodmans or for food 4 less
This store is always well maintained. The staff is so wonderful every time I have gone. They seem to stay steadily busy so be aware you might wait some time in line. The staff handles the crowds very well. They might be a bit understaffed for how busy they are but a great jewel location!
I love this Jewel. They are always well stocked and its always a helping hand near by and a smiling face
The employees are really nice & helpful. The produce is fresh & plentiful. Its also in my neighborhood so its ver convenient for me to go to. They also make sure ppl wear masks.
Often times sale items are empty. Get a rain check. Problem is that certain items get discontinued. So what good is the rain check?Long lines at the checkout. Not enough workers or lines open. Major problem at lunchtime. People on their lunch break have little time. They travel to and from Jewel. Stand in line another 10 minutes. Lunch break is over. They dont seem to care. Happens everyday. Ive seen people leave their food at the checkout. Ran out of time. Some not all of the workers telling stories instead of doing their job.
A jewel is a jewel is a jewel by any other name is a jewel. Customer service here is hit or miss a 420 maybe I feel paranoid when I walk into the store a little bit a little bit did I mention a little bit.
Whenever I go here, at least once a week, half the stuff Im trying to buy is out of stock (produce, dairy, meat...), or isnt stocked at all (very poor selection of ethnic ingredients) and I end up waiting in line for half an hour because there are 20 people waiting and two cashiers. No self checkout anymore either, which is a shame since the cashiers who are there are slow as molasses.
I have several issues with this store. The lines are extremely long. The food is overpriced. The selection is okay, at best. Redeeming qualities? Close proximity to home and convenient parking lot. Oh, and they have a toddler carts that my daughter is excited about.
They have the best fresh orange juice around! Prices are reasonable. Only problem is that the milk is all the way in the back of the store which is a bit of a bother.
They have a nice selection of produce and usually good prices and specials. The store could certainly be updated a bit, it always looks a little dirty and the weird entrance doesnt help. Ive had a mixed experience buying fish and meat here. Staff is generally nice but checkout can be pretty slow on busy days.
It was the only place where I can get eggnog at nearby. While at my stay at a nursing home.
Staff were absolutely nice and very knowledgeable.
If Im too lazy to go to Whole Foods or its too late to go to Trader Joes I might end up here, but I usually regret it. The cashiers are typically rude and careless. Its like they just dont want you there. There are a couple of employees that that are decent, but most of the cashiers working nights clearly dont want to be there and it shows. Was going to give 2 stars, but I upped it by a star to 3 since Jewel is trying to keep up with the neighborhoods demand. I dig the new remodel and the heathy isle they added.
There are rarely baggers available. The staff dont seem to enjoy working there. The store was recently remodeled, but seems to be more difficult to navigate. The express lanes replaced self-checkout lanes, which were much more efficient. Last year a manager, I presume, posted the store regional rankings in public view, and included a motivational message, We want to go from worst to first!My wife is totally enraged by the slow decline of the store over the last several years, but I find it rather comical. Ive worked in various service industries long enough that I have a hard time giving anyone who works for the general public a one-star rating unless theyre actively punching me in the face or spilling hot coffee on my lap, but I have to agree that this store doesnt exactly go out of its way to be amazing.Will I keep shopping here every week like I have for the last nine years? Of course I will; its the closest place to get decent prices on food. But I will continue to enjoy the rather silly, We dont go the extra mile and were cool with that, feel of this store. Obviously, Im not so motivated to go elsewhere, even though theres a great Marianos just a few miles away.
We live around the corner and this is one if not the most disappointing Jewels in the Chicagoland area. The layout of the store is poor, especially the checkout lanes which sit right on top of the end caps of the isles.Produce items are anything but fresh. Its obvious the store purchased these items a while ago and then jack the prices up, even higher than most other Jewel stores. More times than not weve bought some fruit there only to have it go bad in a day or two. We like to think were budget conscious, but we have to go to Whole Foods just to have a chance of the food lasting a decent amount of time.Customer service is really bad as well. Some employees are nice, but most are very slow and rude. Feels like going to the DMV every time we go there. We try to go to other places as much as possible, but sometimes we just cannot avoid it.Wish they would either shut this place down or get new management/owners to run a decent operation.
I go there for the salad bar most week days for lunch. I with they would put tongs, instead of spoons, for some of the items in the salad bar - Its hard to pick up a long slice of peppers with a spoon. The cake slices at checkout are too tempting.
I dont shop here regularly. When I do shop there I always have trouble finding the right aisle. It could be better organized.
It is everything you would expect from a large grocery store. Great selection, reasonable prices and stellar service. The best thing is that they have a large parking lot and you dont have to pay the dreaded 7 cents per bag tax that you have to pay in Chicago.
I really miss the self checkout registers. Even with additional express lanes the lines are often long and theyre crowded against the end of the aisles so its a big traffic jam of carts. If they at least had more of the short carts it would help, but those are always in high demand while dozens of standard-size carts are stacked up unused. The produce section is pretty extensive and theres a reasonable variety of other items, except the international foods.
Cleanliness...PoorSelection...FairPresentation... GoodAccessibility...PoorCustomer Service...FairParking....PoorShould make parking entrance other end of lot. Away from the minor cross section and allow closer handicap parking.Reduce some of the items carried... Location is over-crowded with items.
Fully stocked, but prices a little high at this time. LGB!!!
Store is clean and cashiers are friendly and efficient, but overall prices are much, MUCH, higher than its competitors. They place too much faith in convenience and customer complacency and therefore drastically increase prices across the board...most of these inflated costs are laughable and are clearly not to have been the result of supply and demand when you can drive to Valli or Trader Joes and get the EXACT SAME ITEMS for a fraction of Jewels cost. Granted, Jewel opens at 6 am, Valli at 7 am, and Trader Joes at 8 am, but Id rather spend pennies on gas than $10 on unnecessarily inflated grocery prices.
Fair selection of brands. You can spend a lot of wasted time here trying to figure out the layout of the store. Makes no sense why some things are in the location they are. Overall service is usually fast and you can get anything you need.
The store is certainly more pleasant than its counterpart in Rogers Park. However, finding items that are advertised as on sale can be a torturous time sink! The long hour is a plus but items, esp. fresh grocery, tends to be overpriced for the quality you get.
Great store,most accommodating Jewel ever.
Terrible I brought a Mastercard and tried to activate it to no avail! Called the store and the associate said that they Jewels dont have anything to do with my purchase of the Mastercard ! #2!I brought some greens and they were so Dirty and filled with worm holes ! Oh on top of all that there was no manager in the store I have to get back to the manager tomorrow, I usually dont even shop at this Jewels because the employees are RUDE!
I really should have put this review up years ago.I was an employee of this Evanston Jewel right out of college and looking for some work experience. I am giving it 2 stars because some folks there were really fantastic people!The reason for the low rating is a Store Director who is no longer there. He was an angry abusive man who his employees feared. When I gave my two weeks he told many of the managers in other departments that I would come crawling back crying for my job. He also lied about how much I would be paid as a Crw Chief. A hint to Jewel Management.. try being a mentor and supportive leader for your team! You might find a better outcome!
Not the greatest jewel. Checkout has alwAys been a poor experience, produce is so so and layout is meh. Much prefer the jewel in wilmette on greenbay rd.
The staff is super nice, the prices of produce are not. Its closer to my house but when I have a bit more time I go to Valli for the better produce. They have rolls of quarters for laundry day, I consider that a plus!
Hit or miss customer service at the deli, the store seems to always be clean and reasonably stocked. Hardly ever a moment where I havent been able to get in and out in no time. This location is rather small.
Probably my least favorite Jewel Ive been to. Staff arent super friendly or helpful and I have had a difficult time finding what Im looking for. I hope they can increase the amount of vegan/vegetarian items sometime.
They have done a good job here since the pandemic. Generally the earlier you shop the better. But they do a good job with cleaning the carts and fast checkout.
The manager is awesome! He is always curious.. helpful..he is an African American man..I always forget names..
This is a premium grocery store which has a very very good selection of kosher foods. From meets to fish to dairy I absolutely love the wide selection of kosher products this store offers. Although I do not make it a point to eat kosher it is a delight to see such a wide selection of so. The prices on most items are rather much higher then other groshey stores is the area.
Its an alright grocery store. Kinda dark and vaguely depressing, as its been for the last 30 years, but theyre open until midnight, and theres really nothing wrong with it.
Its a grocery store smaller selection than the jewel on Howard but no charge for bags like in Chicago
Too bad Dominicks is no longer in business because without competition, Jewel stores dont seem to care. The cashiers seem okay, so this isnt a knock on them (because others have complained). But the store is always dirty and disorganized, and management doesnt seem to care that there are people parked right outside the doors begging and making comments as we walk in. Ive been here several times and have had a consistently bleak experience.
Today I spent 30 minutes in a two customer line. Apparently Jewel-Osco seeks out employees who can ring up your groceries with the speed of a sloth. When I finally got all of my groceries rung up, the cashier informed me that they dont take vertical Identification for the purchase of alcohol despite the fact that I am 21 years of age with legitimate identification. Never try to buy alcohol here if you just turned 21. (by the way, I called Jewel-Osco customer service and they said it was not a current policy). After all this, I walked away dissatisfied and as Im leaving the cashier tells me to hold my horses as if my payment would be declined. Screw this place and their excruciatingly slow employees. Never going back.
This is my favorite grocery store
Every time I go there there are panhandlers standing right outside the door,in front of signs that read ,no panhandling, loitering etc, Evanston seems to not only not care almost seems like they encourage it,and its at every large store in town,Ive been very broke myself but these people are a nuisance and a potential traffic accident,my rating is based on Jewel not enforcing this and most employees there arent very friendly
While I detest the store layout, the lack of selections, and a significant number of shoppers/beggers I encounter there. I love the kind hearted and helpful staff.
Poorly managed:Went there to get morning baked goods. Good looking muffins but only one was labeled (and all out) 6 others were not. This is something obviously routine and not managed. And no prices on muffins either.Bakery clerk was great explaining what they were. (But still no idea how much they cost?!)At checkout there were 8 people in line this is at 830 am when people might need to get to work and ONLY ONE CASHIER??!!Cust service took a few people but was tied up also doing service tasks. Both lines were snail paced.I couldnt help think about how noticeably quick the multiple clerks are at TRADERS JOES ACROSS THE STREET!With no manager present and inadequate staff, this Jewel must not want Evanston and Rogers Park business?! Next time Ill hit Trader Joes. Or the Rogers Park Jewel.
Horrible!!!! No carts and when I asked about getting one, a mean and rude man yelled at me to follow him. I could go into more detail - but it got worse. I WILL NEVER. EVER GO THERE AGAIN. I left feeling humiliated and angry and drove 5 miles out of my way to a different store. Ive heard it was a bad store, but thought people were being over-sensitive. It is very mean there, both shoppers and many employees.
Need more cashiers, if you want alcohol that is over $30, you have to find and associate(good luck) or go to the front desk, wait in line, then they call.. And someone has to go to the back to find your product. Takes way too long, usually around 8-10 but has taken up to 15 minutes. They should have a button you can press to get help or just hire a security guard, or move alcohol to the other side of the store if they are worried about theft. If I only need alcohol, I would rather just go across the street to the liquor store
Don’t trust their management of easily perishable foods; I bought kefir here that had been expired by nearly two months. Good thing I didn’t get food poisoning from the bit of this I drank!
This place repeatedly disappoints me. The customers and cashiers are always rude. The lines are always crazy long (even during off shopping times. I love Jewel-Osco, but I cannot stand to shop at this one anymore. I will now be going to Trader Joes across the street. Feel free to join me.
For the most part fruits and vegetables are usually fresh but if you do not keep up with the date on the package you can get screwed. The fish and meat department has really improved most Jewel and Osco stores as the fish comes in fresh every day except Wednesdays. The staff is extremely friendly and helpful if they dont have a product you want they will get it for you within a few days and make sure keeps coming. Keep up the good work Jewel. As far as the Osco Drug Dept if youre not buying something off the shelf Do not get your prescriptions filled at this store. Some of the staff is completely irresponsible and rude.
Very good place to shop and get items you need, food and other accessories are there for you to stop in before the holidays.
Last time I went to this location the entrance smelled like a urinal in the subway. This place has panhandlers every time that I have gone here. I prefer the Howard and Kedzie location
Mixed bag when it comes to certain items but they sometimes have great sales on produce. Also, they have the BEST house made guacamole. Not kidding, Ive recently had a string of bad guac from all sorts of different stores and while I was skeptical because their Jewel house brand guac was just in a clear container with a $6 sticker on top, it was REALLY good. Hidden treasure.
Decent produce but could be better. Try to go earlier in the morning otherwise expect to stand in checkout for awhile. Some products appear, then disappear from shelves just when you start to like them.
I liked the cashiers in the p.m. shift especially the one with the dreadlocks shes always friendly.
The worst on weekend evenings. Getting through a checkout line is worse than slow. The cashiers are busy talking smack to co-workers, or just unaware the line is wrapped around the store. Ugh we only go when neccessary!
I like Jewel, but this one seems to be always understaffed. They pack a lot into the store which is convenient but there is very little space between the aisles and the checkout which causes a lot of congestion in the front.
Yes, the produce isn’t the freshest and this place isn’t the cleanest, but it’s a massive location and is open late—what more can you ask for?
By far my favorite grocery store, and in particular the one on Kedzie and McCormick. When a store like that offers everything its Community needs, you know youre in the right place. They go out of their way to accommodate the particular neighborhood, and those in it.
Stopped in for quick snack. Not too busy.
Waited in line for 10 minutes, and right before it was our turn, the cashier said she was closing the line. We had 4 items to buy. When we started to say that it would have been nice for her to tell us, she got loud and stated “They don’t pay me overtime!” We asked to speak to the manager and she called him over. The manager, Anthony, stood there and did and said nothing. No apologies or anything. As we continued to express how annoyed we were, she started yelling “This man is harassing me!” We were certainly not harassing her and had our 3 year old with us. Completely disrespectful and rude, and this is why they are losing to Trader Joe’s.
Witnessed a robbery in this place a real long time ago. Pretty cool, dont get to see that everyday. 2.5 stars for the experience and shoplifting class. Another 2.5 for the good selection of products
Theis store needs more cashiers at busy times. Also, the prices on produce are usually pretty high. They have a wide variety of yogurt.
Jewel is an average grocery store, with helpful, friendly employees They were out of a popular probiotic for my wife, and did not carry Tasters Choice instant coffee for me
I like shopping at this store. Its not a huge Jewel but has everything our family needs. Also, nice people work here.
Gone downhill. Its always a mess, garbage blowing around the entrances, half-eaten food scattered through the aisles. Bleh. Dont even think about going into the bathrooms. Sushi gal is sweet and makes great stuff, if you can catch her to get it fresh.
Worst jewel ever. The people who work here move very slowly. Checking out at the registers takes a very long time because the staff is mentally lacking. The store is dirty and crowded. Go to the jewel on Howard, much better.
My last time coming here. The lettuce is wilted, the bell peppers dented, the green grapes sour. Its winter so I could overlook that but they were not well stocked in other ways. They had one generic frozen stir fry, no bagged spinach, no diet dr. Pepper (when I asked was told that wasnt his dept). Given there is no snow storm in the forecast, I found the lack of stocked items frustrating and incomprehensible. The checkout lady was very helpful and polite. She was the reason for two stars. Going to Traders Joes across the street from now on!
Ever since they decided to only give discounts to people willing to let them track their phones I would rather shop anywhere else. every once in awhile I torture myself and run in for one thing and regret it.
Every worker I have came encounter with is rude. Brought in my reusable bag looked away for a second it was stolen and the worder laughed in my face and mocked my accent. This place is terrible and Trader Joes is down the street, go there. They are actually friendly.
Its close to my house. The employees are ALWAYS helpful & courteous. If they dont have an item just ask the mgr & they will do their best to make sure in the future the item is in stock🥰.
This place was bad before the remodel and is even worse now. They are usually out of stock on a lot of basic items. Only a select few staff members are nice and the lines are always at least 10 minutes long.
Its a good Jewels. They have a good selection of food but unfortunately not all food os fresh and not at all affordable prices! Customer service is excellent !
A lot of variety and one of the biggest jewel-osco Ive been to. Even has a star bucks and other fresh snacks options to have on the go. Compared to the Walgreens store nearby, its a better option.
I totally get that everyone cant afford to shop at the Whole Foods across the street. But I wish they could, because this Jewel Osco is a really poor substitute. Limp produce, mass market meat, and a general sense of poor management and failure. The lighting is bad, and the lines are really long on weekends. Again, I wish everyone was lucky enough to shop somewhere better.
Everyone knows what Jewel Osco is. This was nothing special. Had what I needed, but nothing special then the next! Came here because nothing else in the area to go to. Staff was annoyed to help (if you could find anyone to ask) blah experience.
This store in Evanston has a good layout, grocery items are relatively easy to find and nice wide aisles. Very friendly service.
Has the basics you would expect from a chain grocery store. There are always lines at the check out. Good deals often.
They are trying, but it is small for a Jewel, and the product selection suffers. Whole Foods across the street just closed. If they make an effort to upgrade their fresh products, who knows?
Good variety of items one of the few places around here that’s just a good old fashioned grocery store.
There was a robbery as we were checking out, no one was hurt, cops arrived within 6 minutes but the thief took off
I thought the store was poorly laid out. For example the sausage and brotwurst were about 3 aisles away from one another, and the milk was far away from the yogurt. It wasnt intuitive.
Lately they have been getting their asparagus from a local farm. Tastes fantastic.
What with the homeless people begging outside your store???????
This supermarket is easy to shop in due to its well arranged stalks. I easily found what I needed and had a good customer service experience. I will continue shopping at this store.
Ughhhhh. Thats about all I can say at first. If you dont mind old produce and terrible customer service, long lines and dont mind being carded by 3 cashiers on the same visit, furnishing 2 valid IDs (passport, drivers license) and 1 picture id (UK Visa) just to purchase 1 bottle of champagne, this is your place.
Wouldnt sell me alcohol because my license is vertical? Then the cashier requested I show them my passport... I dont have a passport, I came here from Wisconsin. Super weird.
One of the smaller Jewels so very easy to get in and out of. Great produce section.
On this visit and at this time if day, the store was clean and the lady at self check out was very helpful and friendly.
Jewel osco offers coupons to load on card thats make shopping and saving easier.
Awesome pharmacists. Very attentive to customer needs.
Jewels is jewels . I did enjoy it was less crowded then stores in the city.
My only nit pick is that baggers dont always know how to properly bag groceries. Id rather do it myself.
Not my favorite parking lot but I shopped here oftwn for the couple years i lived by it and was never disappointed. They used to have an amazing pharmacist who moved on.
I guess they make do with the limited amount of space they have. It seems I cant often find what Im looking for there. The outdoor entry area smells bad. I really only go here for the basics and because its close. Id rather shop at the Dominicks on Dempster or in Rogers Park. Theyll have some work to do to compete with the Whole Foods across the street and the soon-to-open Trader Joes.
Jewel will always be Jewel with the most expensive prices ever! 92.00 for 10 items is ridiculous.
Its fine, nothing too much about it. not cheap but not too expensive. some clearance items are a good buy specially when they got 2 for 1 deals like eggs
The worst jewel ever. Bathroom closed, fish area stink, cashier explained why shes packing all stuff separately. Slowly.
Clean store. Friendly staff. Good selection. No charge for durable grocery bags.
Poorly organized and limited selection compared to other Jewel locations
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Everything you need, you can find. The people are very nice here. Thank you Jewel food store.
The place is clean and staff helpful. BUT PROPER MASK WEARING IS OFTEN VIOLATED BY BOTH THE STAFF AND CUSTOMERS.
Their policy of carding everybody for alcohol is plain stupid. I am a middle-aged guy who looks way over 21. Insulting customers intelligence is at the bottom of this policy.
Yes, people were wearing their masks, practicing social distancing and the store was clean and very clean👍
Jewel still has a niche in this ever-changing grocery marketplace.
Awful. The grocery store is dirty, dusty, poorly lit & the produce man I spoke to was as rude as could be. I would never shop here, cant understand why anyone would.
Local and easily accessible via public transportation. Wide selection of fresh produce and flowers. Staff are helpful and knowledgeable about their stock. Always clean.
Meh. Thats really the best word to describe this jewel.. Its usually crowded. The ambiance in the store is just horrible do I try to make my trips short.
Always helpful fast and friendly. Whole foods doesnt impress me. Its over priced and located across the street. Will Stick To AMERICA Style Grocery
New lay out. Fresh goods. Good store, helpful loyal staff
I understand homeless people are around the downtown evanston area but I really dont like when theyre hanging around the entrance some of them are rude & pushy towards people coming in and out of the store I wish they would fix the problem
I have always liked Jewel and a drugstore combinations.
Nice service easy to understand the direction during the covid 19 pandemic also very helpful staff and pharmacy is great
A good place for grocery shopping. Especially if you immediately need sth. Prices are better than WholeFoods but you can find cheaper places.
Lately I feel as though they are running low on staff, the fast checkout lines take around 10 minutes to get through sometimes more
Average supermarket - good selection ranging from cheap to things like organic and gluten-free. It gets busy in the morning and late afternoon.
I might need to start going to a different grocery. The pan handlers outside are starting to get more and more emboldened
It has a pretty good range of products from a hot bar to soups & salads.Currently undergoing re-organization, so sometimes difficult to locate products!
More like a convenience store than a supermarket. Poor signage. Poor selection, even for during a pandemic.
Didnt have some of the items I wanted but at least the employees made an effort in helping me find them. So👍👍
Its a jewel. Its pretty solid.
Wonderful experience. I was surprised by the top notch service and amazing products. Their prices are reasonable and affordable. Recommended.
The store is big and clean, it’s staff are nice, but the fruits price is not affordable
Its good
Nice store, kind of crowded with all the merchandise. Workers are kind of picky of who they help.
The items and prices are reasonable it the store is crowded and slightly dirty. I dont usually go here unless I need something specifically.
Expensive! And they dont accept upright IDs, which is ridiculous given this is the 21st century; just scan it like a normal grocery store.
A good solid Chicagoland Jewels. Easy to park. Sometime a bit slow to check out bit keep in mind its a busy store.
They are nice here, better than the Chicago Jewels. Fresh produce, good sale prices, cool upbeat staff.
Small, but nearby. Generally acceptable prices. Wont let you purchase alcohol without an ID issued after you turned 21.
Saturday noon, two long lines are open. Ice cream sale, but very little ice cream.Three flavors to pick from.
Very crowded, poor customer service. Ok selection but are overpriced.
Super busy store but has a hard working crew, my go to local grocery store.
Diane was turning away customers who wanted to check out because she didnt want to work. Allowed lines to build up unnecessarily.
The staff is friendly and the store is well mantained decent prices
Employees are very helpful. But I think this Jewel needs updating
This is a nice, large Jewel with the added bonus of an ever-changing clearance aisle of things you may actually want.
Not my favorite grocery store. It feels kind of dingy and I never had too much luck with the produce. Their check out lines are too long too
My experience with this jewel store was very dissatisfied due to the fact that the employees complain about their management I experienced at a cashier who had alcohol on her breath and they dont seem to care about their customers and Ive been shopping there for one year but no longer so thats my experience
Always have a good sale, right next to the train & gas station and dont need a car to get the sale price
In and out quickly because everything I am looking for is easy to find.
Im a fan of their deli counter things, and the sales are usually pretty good.
The people who work here are very cheerful, and helpful, and always super nice every time I have been there .
Smaller than the newer stores but does have an Osco. They dont charge for bags. Large parking lot.
Crowded, narrow ales, produce is rated 5 out of 10. Prices are high.
There is always something good in store whenever I shop here.
Chicago Avenue jewel takes good care of customers during the Pandemic! Everything is sanitized💜
Good place to shop but ran into a pretty unfriendly (kind of nasty) cashier today. 3/5.
It has what Jewels have.
People do wear their masks and its a great neighborhood.
In a pinch I go there its convenient. Ive been to better grocery stores.
I shop here regularly, at least once a week if needed!
Typical Jewel store, large parking lot for dense Evanston location, limited grocery selection as the store isnt too large.
I really liked this place, but now they starting asking for passport for alcohol purchases so I started going to Valli.
Consistent quality, prices, and service. What more could you ask for from a grocery store?
Store is very clean and well organized. Staff is helpful and courteous.
The management and employees here are routinely abusive, always slothful (the premises are filthy) and contemptuous of customers. Avoid this place. Go across the street toTrader Joes.
Total reviews rating 3.9
199 Reviews for Jewel-Osco 2023:
Review №1
2021-08-12I know that this Jewel-Osco gets a lot of stick, but that seems unfair. The only time I had a negative experience was when they rearranged their aisles. I felt like I had Alzheimers as I wandered around getting re-oriented. That said, its good to walk into a produce section that features its organic selection first. The produce is almost always in great shape (bananas are notoriously hard to keep green) and are re-stocked quickly. The deli was a good selection of cuts, and theyre happy to give you a sample or two to get the cut right. Everything else is as it should be - its produce section may not rival Valli, but its better than TJ, and its frozen section is much larger than Vallis.
Review №2
2022-05-29This is a smaller, suburban store, but it still has a decent selection, and their prepared sandwiches, desserts and entrees are quite good. Customer service has been quite uneven though. Some store employees are helpful, others—particularly some of the checkers—don’t mind throwing a little attitude your way. Some people complain about the ever-present panhandlers at the store’s entrance, but they seem rather low key and harmless.
Review №3
2021-12-24Why youd allow people to solicit in front of the No Soliciting sign Ill never understand.Update: Yall really need to do something about that because theres no incentive in coming here to buy groceries with my family when I have to walk by these people guilt tripping costumers with their imposed troubles on folk who just want to come here and buy. Theres no way yall cant just hire someone to keep the entrance clear.
Review №4
2022-04-15They usually have what I need. Kind of wish they did the ham, turkey and cheese sandwich pack like another Jewel does. Deli selection here is okay compared to other stores in the area but at least the prices are always right 👌
Review №5
2022-06-30Just like all of the other Jewel- Osco locations we have visted. But the store was arranged differently. It was a larger store. Very clean, we did buy the suff that was needed on our list. I have visted here 3 times before.
Review №6
2022-06-22They Have Terrific T-Bone Steaks on SaleSometimes. The Prices Range From $3+ to $5+. Theyre Great for Grilling, Broiling in the Oven, with Salads, Bake Beans, Spaghetti, Corn or Potatoes on the Sides.I Buy the Steaks at Jewels in Evanston where I live and in Skokie.
Review №7
2021-05-25They mostly come at night…mostly. They, being the insanely large orders where 1/2 the items are out of stock. I’ve closed this store twice hunting items for Shipt with scarce success.
Review №8
2022-05-16Great floral selection, and the employee that wrapped the flowers for me was very nice...he did a great job, while training another employee!
Review №9
2022-06-25I often buy fresh vegetables and fruits from here. The payment machine is often malfunctioning and it took 10 minutes to solve the issue last time.
Review №10
2022-03-03I love this Jewel!Mid - day Thursday, full of old people, just like me!And Dijon mustard is 50¢ a bottle!This is not a misprint!