Kerbside pickup
Yes
Jewel-Osco in Bourbonnais
Categories
Location on the map
Bourbonnais, Kankakee County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
COVID-19 testing centre
Yes
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Drive-through
Yes
Organic products
Yes
Prepared foods
Yes
Salad bar
Yes
Amenities
Public toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Tests limited to certain patients
Yes
Appointment required
Yes
Referral required
No
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 815-929-0560
Site: https://local.jewelosco.com/il/b...
Site: https://local.jewelosco.com/il/b...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Jewel-Osco in other cities:
Comments (199)
This store is remarkably clean and well maintained. It gets. Five Stars for all this. From Chad Harrison Aka ChadderBox Angel
The store post the wrong price of Pepsi 2L ,2 for $4. in fact 5 of $5.cashier over charger $5.60 .Go to customers service talk to male manager about it . Then sara come talk about sad face to me.she mean I am lying the price to him to take advantage from the store. I and other floor manage have to go check the price twice. At two different area two price of same products. Go back to customers service ,sara really no respect to me .and asking the male manage are you sure you got this and the male manager wasnt happy either. I dont know what I did wrong to shopping my local store.they are attitude make me so uncomfortable. This is the second time in the same store.
Just use self checkout cause if you arent elderly and white the cashiers will not even greet you. The only kind customer service Ive ever received has been from the deli and a teenage cashier.
Jewel may have the highest prices around, but I believe you get what you pay for. Everything I needed was in stock. The employees go above and beyond to be helpful. The store was clean and organized And I would recommend this store to friends.
I can always find what Im looking for. And I really like their deli and bake shop.
I got healthy items for my lunch. They were priced well.
Found everything we needed except avacados...We had to ask where they were..A worker helped us find them...fast check out..
Very crowded but still my favorite grocery store! The Only thing I don’t get is why they are always out of frozen breakfast sandwiches! It’s the only thing my husband can make on his own lol. I’ve been there on M-T-W’s and rare to find any on the shelves! Staff is nice and they have more checkers lately!
We used to get meat cut and had fantastic experiences with the prior butcher at this location however we have been very disappointed with the new butcherJarrod-the cuts are uneven and improper, when calling to point out concerns he was rude-disprespectful to my husband. We called to complain to the district manager- the store manager did not ever call us back, I’m not sure if the information was conveyed to him but it has been a disappointing experience. Grant, however has helpful and extremely professional.
The shopping program has been a good thing for us. By signing up and using the Jewel/Osco app from the Google Play Store and subsequently entering our phone number each time we shop, weve been able to collect points and redeem them for discounts on future grocery trips. Ive made it sound complicated but it really is simple. (Yes, I know they collect information but someone would have been collecting info anyway because I dont pay with cash very often)The store is clean, nearly all the employees are friendly.There are public restrooms in the back corner of the store.Near the Osco pharmacy is a small section set aside for floral arrangements, plants, and flower bunches.Not too far from the flowers are large racks of gift cards with a very respectable selection of cards on offer.There is (or was, before the quite great virus of 2020) a decent selection of products. There is the normal complement of bakery, deli, butcher/meat/seafood departments with dedicated employees, the front area near the produce houses a selection of freshly cut fruit and vegetables along with some other cold prepared items. There is a hot/cold food bar near the deli and bakery. (No place to sit inside the store for consumption of food bar items) There is a place tucked next to the deli with fresh sushi.And last but not least, my family prefers the fried chicken that comes from Jewel to any other in town.
Good food variety including organic and keto friendly foods. Some items pricey when compared to Aldi, Walmart or Target.
I just want to say how amazing the cashier Mary is. She’s the kind of person that brightens your day.
I Love Jewel. A lot of unusual products not found at many other grocery stores.
Do not try to go early and get your shopping done. There is NEVER any meat available and usually the sales items are cleaned out and not restocked. I went there for chicken, chicken kievs and frozen egg rolls. Left with none of those items. The meat section is a big let down in the morning. That department doesnt get moving till way after the store has been open for a couple hours.
This is the best Jewels in kankakee county. This jewels have variety of everything and their workers is not disrespectful and they are helpful. Order chicken and dont get a bad attitude or like they dont want to fulfill orders.
Just ran in for roses for moms birthday and a balloon. Store was clean and the checker was pleasant. Was in and out in less than 10 minutes. No lines. It was around 4:20 in the afternoon.
Typical large grocery store with a in-house Osco Drug. Good selection of products.
Very clean and organized and helpful to theyre customer
I usually go to the Kankakee Jewel because its close, but the Bourbonnais Jewel has more of the keto foods I wanted to try. Huge selection of groceries but I always feel disoriented in there. I think its the store layout. Only one employee bothered to greet me at all, not that I really minded, it just seemed unusual. Regardless, I got the stuff I wanted and self checked out quickly.
Very clean friendly staff and helpful
I had to get 3 different scooters because they kept cutting off on me in the store. Most of the time you go there the scooters arent charged I was over charged for 6 cans of tuna the sign said $.69/ can I was over charged I paid almost $12 for 6 cans of tuna. Went again no charged scooters
Was nice and convenient found what i needed and checked myself out and was on my way
One of, if not THE Best produce selections in town. Clean place to shop, friendly staff.
Great bunch of employees work here. We came in 30 minutes before they closed and they was very accommodating. One young lady grab a riding cart off the charger and brought it to my sister. Another gentlemen looked in the stockroom for us to see if they had any more pop we was looking for. Checkout lady was friendly and helpful. Store was clean, and parking lot well lit.
Nice store but a little pricey
Its clean and friendly staff, but its a typical Jewel, over priced. They do run some good sales, but if you arent shopping for sales, youll be overpaying compared to other grocery stores.
Just for you coupon savings are great. I spent almost $150 before sale prices and coupons kicked in but these lovely tools lowered my total to $104. And these savings are typical of our weekly shopping totals! Also love the efficiency of the express lanes. Overall, considering I live in an area with lots of shopping options, I strongly prefer this Jewel over even Aldis. No, Im not on their payroll!!
Good selection, good sales, great deli. A nice grocery store to have in the neighborhood.
This JO usually has fresher meats and produce, so I exclusively buy groceries here now. I like customer service, attentive albeit not always 100% helpful, they at least try, and its appreciated.
Such a wide variety of foods, beautifully displayed, wide variety of beauty products, and anything else you need/want! Keep up the great job Jewel!
Personal experiences!! Pharmacy all the pharmacist are amazingly nice they have always went out of their way to help me as for Walgreens down the road east of there are all rude and very rude. As for here they are honest and nice. The store typical grocery store they have everything you need or could want in a major chain stores that are hi she bye!!
Cashiers and employees on the floor are always nice and helpful but the people that work at the service desk are rude dismissive and snobby. They treat customers as an inconvenience and make you feel like you’re bothering them when in fact they’re only there to take care of the customers They need to be reminded of that or fired.
Hadnt been here in a while glad I came back. I stopped because of the sales on produce and was very happy to see they had some this store only sales. I got 2 wonderful cantaloupe for 99¢ each. I cut them up this week and they were so sweet. Also, the staff here are very helpful.
Not my usual Jewel. This store is laid out quite differently than several of the others. They had a lot of empty spots but, it is rearing up to Memorial day weekend.
Kind of a bunched up store, crowded. I dont prefer this store over other stores in the area to be honest. Its never given me a youre welcome here vibe.
This Jewel is usually very pleasant. Its clean and friendly and most of the time they have everything. The only thing I have had a problem with is I have purchased there fried chicken a couple times when it was on special. Unfortunately I have been disappointed both times. Either there oil is old or not changed enough, because my chicken was excessively greasy and I will not purchase it again from here.
Ordered groceries last night and picked up after I left physical therapy. I marked no substitutions so we got the little pepsi w/real sugar. There were only two items they didnt have. One of which could have been substituted for another size of ICBINB. The other was no pumpkin rolls I wanted 2. Not too bad for my first try. I wish there was a substitution box by all items as well as the one at the top.The girl who delivered to my car was very sweet and polite and quick.
Always loved going there.
Pharmacy staff very friendly. Grocery store well stocked. However, I found Jewel to be a more expensive option than Kroger, Target or Walmart.
I love this store and have a lot of friends and past classmates that have worked and work here. The hourly workers are great and helpful. The quality of products are good and the store generally has the best produce in the area. The deli also has items that you can not find in other grocery stores around town.That being said, the reason I am writing a negative review is the store manager/director Mike. I have been in the store before and seen him speak disrespectfully to employees. His demeanor is rude and abrasive. He speaks over people and belittles those he speaks to. It was always offputting to see him act this way and today, I got to experience it personally. I had a problem and eventually got directed to mike in an attempt to resolve it. He did not take time to listen and assumed he had all the information he needed. He cut me off as I attempted to introduce myself and the problem I was having. He quickly offered his idea of a solution but not one that would reasonably work with covid happening. When I tried to explain this he cut me off again and was short and rude. He continued to speak over me and explain why I should be grateful to him.I’m not surprised by his behavior and demeanor. This is spot on. I am surprised that he has been able to get away with it for so long. I feel for his employees and others who come in contact with him. I will probably be going elsewhere after today, which really sucks.
In town for a day. Great variety and pricing. Will be back next week with a cooler to pack meat bargains in (I mean it)!
Store was huge! A big selection of products! The staff I came across throughout the store was super friendly! Great place to shop at!
Love this store. Pricey though so I cant afford to go regularly. Last night I went in for a whip cream cake which they were out of so I bought a French Silk Pie instead and some really awesome salad makins. I didnt need to leave the first Isle to spend $50!
Quality products. Fresh produce. My favorite store. I miss shopping there during the pandemic. I am sorry that they don’t have grocery pick up because I am 74 years old and I can’t go into the store.
The last few months Jewel has disappointed me. When you go there are boxes and carts of stuff in the aisles to be put on shelves making it hard to get through. Fewer check out people causing longer waits and the people at express are like they have a time limit per customer. Recently I observed a woman with a stop watch and clip board watching the express lanes and barking at shoppers to get in line when the previous customer wasnt even finished. I like the checkers there and appreciate being able to say a couple of words of friendly conversation with them. If I have to feel like Im on a marathon Im looking at other places to shop. Ive stayed loyal for as long as this store has been here. Employee moral has to be damaged. They are being treated poorly and as a retired manager I find it unacceptable
Great Experience! Today I went to my local Jewel in Bourbonnais. I spoke to the store mgr about purchasing some fruit for our upcoming Christmas Eve church service. I was totally shocked and greatful for his generosity. Thank you again for the help.Loyal Jewel customer .Jason
Strawberries went bad in 2 days not good at all
They could have a better choice on the hot bar,and fresher fruit bar.,ad the prices are to high for normal people at 7.99 per pound,an also have someone in charge of it to keep it fresh. I think of a price of 4.99 is a very far price,and you will still make money.
This store has everything from batteries to fresh wild fish. The produce is fresh as are the baked goods. There is a hot buffet bar which serves soups and chicken, which is pretty decent and affordable. They usually have sales on meat and the wine and beer selection is actually pretty good.
They keep everything stocked well... The front end is very congested don’t come when it’s busy. The customer service is hit and miss; it’s your typical grocery store but nothing special at that
I very much enjoyed my visit with Jewels. The customer service was real nice and welcoming.
The store is always so clean. That location is top notch. All the employees are awesome!!
This is a great grocery store that continually seems to be rolling its profits back into improving. Every department, over the years, has become gradually better and better. Friendly staff (for the most part), and the location hires with true attention paid to equal opportunity.
The sales are great and the people who work by the self checkout are helpful and friendly! I like shopping here.
This jewel has wonderful produce however i can not give them five stars with the rest of the store lacking to be more competitive so 4 stars is all i can give even though this store is not far off a five stare jewel
Our jewel is not in a safe place. It only has one entrance and exit area. It used to have 2. Now you may not find a close parking space not even for handicap and this is not good when you have a hard time walking
This is specific to Osco ... had transfered medication from Yorkville to the Bourbonnais location and had three issues so unfortunately I had to switch to another pharmacy farther from my home because their systems cant hand multiple months of a prescription. This is an older Jewel-Osco and has not gone through a remodel like so many others so it could be they have outdated software but Im not sure as I dont work there. My Drs Office even called to verify the prescription audit trail and the Osco still couldnt find the prescription. One issue the first time I get ... Im a new resident and new customer so thats expected. After the third incident within a 3 month time frame, its time to move on. Its a well kept Jewel but if anyone has a multiple month prescription I would highly recommend going elsewhere ... at least until they get remodeled. The remodeled Jewel-Oscos are really nice, Modern, the updated layout of the store is friendly and I liked the addition of self checkout.
The best staff ever. Cashiers are super friendly and personable as is anyone else you encounter on the floor. Fresh produce, good meats, nice organic variety. They offer a take and bake section.. preseasoned meats, fish, fajita kits, etc. that you just take home and cook. They have a wide variety of alcohol, including a build your own craft beer 6 pack.
Some products will cost more here than other stores but the atmosphere is nice.
This location always has friendly employees and is clean
I had a bad experience here. I needed assistance from customer service, but the older African American lady at the counter seemed ticked off that she even had to help me...I know times can be tough, but I was polite and I thought customer service people are usually the nicer employees at the store?
Good! They had what I was looking for.
How they can get away with doing COVID-19 Vaccine shots and require customers to bring in their insurance cards so that they ( Albertsons) can bill the customers insurance company is news beyond me? If these shots are being provided by the United States government for free here, then explain to me why Albertsons can force the insurance companies to pay the cost then.
I can’t shop this store any longer. It’s an all day process. I used to come in for deli or bakery items but I can’t anymore. The lines are so long with so few registers open. I don’t mind getting rid of self-check registers if it means more people working. That isn’t the case though. The last three visits I’ve walked in, saw how much every line was backed up, and literally walked right out. No point in wasting time or gas stopping here anymore.
This is definitely one of the best Jewel stores Ive shopped at. They have such a large variety of food items, if you cant find it here I dont believe youll find it anywhere. Very clean and neat store with friendly and helpful employees.
One of my favorite grocery stores to go shop at every time I go to j e w e l s I always find what Im looking for I recommend everyone go 2 jewels if you dont already go to the store👍💯👍💯
Everything was there and in good shape, very friendly. Would like to be able to order cake donuts with chocolate frosting.
Thank goodness they now have Express lanes! Standing in line, down the isles with 2 cashiers after office hours made this loyal Jewel shopper head to Kroger & Meijer! Keep the lines moving & people will come!!
Excellent deli section, the kitchen here prepares a plethora of delicious ready to go foods. Superb meat and cheese. Beer is cheaper than the liqour stores and I would argue the selection is on par excluding some craft beers mostly in liter bottles and 4 packs. Make your own six packs variety needs to be expanded upon (why would I pay $10 for $6 a 6 pack beer?). Most other items are more expensive compared to competition.
Love my Jewel Foods!! I am super excited to find Wymans Wild Blueberries in the freezer section!!! Love the organic produce and that Lacanto Kale is available here. Particularly fond of the variety of bakery available to take to the office. ❤
Their produce Dept is much better than WM and I am able to check out so much faster than WM. I have grown to like Jewel over the past few years. I still go to WM but get frustrated as they have so many checkouts with so few in use. Thus, many long lines. Jewel is a much nicer experience in my opinion. Also they have competitive prices.
An average grocery store, wide selection of ramen.
Lines are horrible. Only two regular checkouts open during peak times. 15 min in line is ridiculous. Fried chicken was cold and ice cream melted by the time i finally got checked out and made it home. Not worth the sale
Great store, great staff. Fast in and out especially on my lunch hour!! Worst picture ever for your public photo. Is this the back of the building? LOL
Horrible. The bagger put cans on top of bread and hamburger buns. My cheese from the deli was all broke up because of the way he packed it. I had brought my own bags but common sense he should have put leaking chicken in plastic first. Juices were over everything in the bag. Never had such bad bagger in any store.
Good store, kept clean, and friendly staff. Some prices are higher than other local stores, but nothing outrageous.
The new Sephora shop is beautifulI cant wait to spend time there!!
Its a great place to shop. I really hate how the parking lot was designed. Excellent fresh fruit and veggies.
Great fresh seafood. Only problem is that it is impossible to special order less than 25 pounds or so. Likewise, the meat department is good but again is limited in scope. But the butchers will recommend other sources for the exotic such as pork trotters, pork maws, beef cheeks, hearts, tongues. The selection on grass fed beef is limited.
Weve just relocated back to this area from Arizona and we have shopped at this particular location several times including today. The employees we encountered every time were not very customer friendly and we couldnt get multiple items we came for either because they were out or they didnt carry them. Our family will not be shopping here any longer. Definitely not impressed at all!
Jewels is one of the last full service with a smile grocery stores that is family friendly.
Excellent, even the night before the big holiday, everything I needed was fresh and plentiful. The cashier was a sweetheart and not only got me checked out quickly and efficiently but made me feel good about my day for stopping at Jewel on my way home from work
I cant wait till Meijer opens slow slow slow at Jewel.checkout was held up 10 minutes by incorrect prices in the system vs posted. Took that long to get someone to go to the display and confirm the customer was right. Wife would not let me walk away and abandon the cart.
Went in to get “soup” soon as I lifted the lid on the Cheddar Broccoli soup it was down to bottom of the barrel and it was burnt and brown! Same goes for the Chicken Noodle soup! Absolutely disgusting! If you’re looking to get soup later in the afternoon DON’T!! Obviously they don’t refill it throughout the day like Mariano’s does!!
Clean. spacious. well laid out
HORRIBLE!! Dont ever order a custom cake from this bakery!! All the cakes come to them FROZEN!!!!I ordered a chocolate & whipped cream cake decorated with black and GOLD, for my Sons 40th birthday!! I got a yellow decorated cake with a few black spots, and they used black GEL for the bday wish!!! To top it off, it was BUTTERCREAM!!! My son doesnt even like buttercream!! I called to complain and at least get my money back. All I got was a bunch of BS!!!
Clean store - very busy.
Im always pretty happy with a Jewel Osco but they are definitely the priciest major grocery store in the KankaBourboLey area. I think their produce department has the best selection of the area. I also like that they have a lot of more artisanal prodects throughout the store (which are all pricey but its good to support smaller businesses).
The Local Jewel Store is Almost Always Out of Sale Items. I go there to buy the things on Sale, Not collect rain checks for my next visit. Less than 1 star !
Cashier could not get help on a up c #. The lady in black behind desk did not respond to her!!,I have never seen such utter snobbery and rudeness. Finally a guy came over and helped. Customers mad. Cashier frustrated. And customer ticked!!What a bunch of brats in the office!! Then they left her w no bagger!!
I miss the self checkout. I feel like when Im in a hurry I cant just get in and out. The express lanes typically have only 1 register open which holds up me running in before work
The store has an awesome array of your needs. When the line became long... *with 2 people waiting outside of the customer being waited on* the store management IMMEDIATELY started redirecting customers to other open lines with no wait!!! I LOVE WHEN AN ESTABLISHMENT IS RESPECTFUL OF YOUR TIME.!!!!!
Loved the store! The produce section was top notch! The prices were great too! We will definitely shop there again!
I had a quick trip in and out, a bit crowded but it is the Saturday before the super bowl. The store was stocked and ready plenty of cashiers.
Great prices very curtious people and employees.
I got some good deals on Keivs, pineapples, frozen chicken sandwiches. We always pick up 4 pack of their delicious muffins.
Osco drug store a great place. Always welling to help you out with anything you might need. Lynn the pharmacist and her staff are awesome. Give them a chance.
Jewel has renovated the entire store... The bakery department has so much to choose cookies danishes pies slices of pies Donuts They cut up cucumbers tomatoes pineapples melons watermelon Jicama green peppers their selection for fruit and vegetables is large their meat department has a variety of everything their meat department has 3 butchers seafood too frozen department large selection Fridays they have fresh cupcakes to select at a reduced prices cookies and cream Oreo red velvet lemon caramel and many more they have a large liquor department wines Jack Daniels beers vodkas wine coolers E&J tequila rums Jewel also has a large deli department Fried chicken roasted chicken soups cole slaw many many items also large cheese section plus a food court with cook food to choose from and all the groceries you can think of... In addition the pack side with cosmetics medicines Pharmacy etc
Always a clean store. They misspelled the name tho because every knows its Jewels (😂😂)
Its a grocery store, what can I say. They have a wonderful produce department. They have a lot of fruits and veggies other places dont have. Seafood, meat, liquor, etc...... Its all good.
All checkouts were open and they had everything I needed
Love Jewel! Gotta watch sales, but overall great store! And their carts dont have bad wheels!
Jewel-Osco is always the same clean store cheap Prime Rib. Checking out was SLOW SLOW SLOW. GO ONCE A YEAR FOR PRIME RIB FOR CHRISTMAS.
A bakery lady walk right in front of me and didnt say excuse me or anything she was short with blonde highlights
The employees were very friendly And helpful. The public bathrooms are not accessible and filthy and stinky and doesn’t have a baby changing table either the men’s or women’s bathroom.
Saw this place on WGN TV. Purchased dozen specialty items $30. Could not eat half of them because of terrible taste from very old cooking oil. SUGGESTION: Recycle the oil often.
Need more cashiers. Also your employees need a little bit more information about stuff in your store
I was so disappointed that they were out of my fresh fruit and yogurt 😩 We live out in the country so we only get to the store very rarely
Nothing on the shelvesJewel Osco 4u did not workI will probably not go back to this Jewel Osco
I usually love going to this Jewel Osco but tonight I didnt have a good experience. I got my WIC items that I usually get and while the cashier was checking my items out she had a lady assisting her in bagging items and they were exchanging looks with each other like they were annoyed with me because I was paying by WIC. I didnt know that the items I get every time I get WIC were no longer on the list the lady who was asssiting the cashier by bagging made me feel so embarrassed by telling me in a rude way that I need to follow the WIC signs. I left feeling very embarrassed that I am a single mother of 2 and have to use WIC for my children. You never know someones situation and I hope nobody has to leave Jewel feeling the way I did tonight just because you use WIC.
I shop here a lot for the good deals, yet am disappointed by the quality of the shopping carts. Many have broken belts, and they never have a car cart available for my three kids.
Best produce in town. Great deli options, plus a hot food bar, salad and soup. Also, offers FedEx drop off at customer service.
Good service. Employees were all wearing masks properly and only one or two customers without masks
Always has what i need for good prices, never too busy
Very clean but supervisors need more training. They will reprimand employees in front of customers. I have encounter night supervisor not friendly at all.
Nice produce section. Good variety of breads. Meat and deli seem good so far. Just started shopping here. Im happy with it so far.
Great place to shop
They have good prices, the store is always clean, the people are always helpful. If you need a quick drink of coffee, they always have some free.
This is my store I go here all the time its clean its need staff is friendly and efficient. Its right in the neighborhood I can walk to it if I want to. they need to expand.
Went to order a Birthday cake. Bakery personnel were very helpful and got just what we wanted
My favorite local grocery spot! Get the Sheboygan brats when theyre in season, and thank me later
I shop here often, and the staff is friendly, but it feels like the shelf product organization is a bit lackluster, and I almost always have to ask where things are, since it doesnt make sense.
Staff was very helpful and was able to help me out with all of my questions on items that I purchased
Prices were not ringing up as listed.
The store seems disorganized to me. I have shopped at the Frankfort store but this was my first stop in Bourbonais. It might have been because I was already tired but I couldnt find anything without backtracking several times and ended up leaving without getting everything I had on my list.
High prices, but low on others.
Store has alot of different options and its super clean!!!
I like everything about Jewel except their regular prices are high.
Clean store. Helpful employees. Wide variety of products.
Love this store!
Clean, well stocked, good prices, they have a beautiful produce department and a cool hot/cold food bar for take out. Employees are friendly, too.
Ive been shopping at Jewels Osco for a long time I get my medicine and I used to get my moms medicine from them when she was on Earth as a matter of fact I just left there I love Jewels Osco
Lots of sale items today. Spent $130.00 Saved $100.00. 47 % off. Thank you for the blessings.
Some deals, still pricey
You cant find anyone to help you when you need it. Prices are higher at this one for some reason. The employees are not as friendly its seems like just a paycheck to them not pleasing the customer.
Great location and clean well lit store easy parking and in and out. Nice friendly staff along with great prices and liquor department ☺
Great place for one stop shopping when ot comes to food and house hold items. Wish they had a bigger selection of farm fresh fruits and veggies
Jewel has Great prices compared to small towns, always good for an Extra mile.
Great service, super clean, fantastic selection. Great parking. No more Wal-Mart for me ....Thx Jewel !
Great prices! Always has good sales and great produce! Also the guy in the produce department is so friendly!
My favorite Pharmacy!!!...Great Staff & barely no issues!!!
All produce and deli items for me as a vegetarian are all excellent. All staff members are very friendly and
The checkout lady was very friendly and professional, I enjoyed the conversation with her.
Employees are very approachable and helpful. There is a particular product they stopped carrying recently and they walked me through the process to request it back into normal stock.
Didnt have what I was looking for. No Egglife wraps and no cheesecake pudding
Awesome store...always clean... merchandise is well stocked...sale prices are easily marked....I like it😊
They installed multiple express lanes and got rid of self checkout lines finally. Also great selection of craft beers...
I love this store because of their wide variety of items, including exotic fruits, fish and vegetables.
Great clean place to shop. The muffins in the bakery are to die for #chocolatechip
Clean, absolutely freezing in there. Produce is fresh, deli staff very helpful.
The staff were great! The store had plenty of help. Our experience is always top notch.
Jewel is clean and well stocked but coats a little bit more then Walmart.
Mary the cashier is the bestest cashier ever ! She brightens my day every visit ! Plus I usually find what I am looking for!
1 hour to unload half trailer, there is no sign for REVIVING or DELIVERY, trough double metal door ring a bell wait 10 to 15min. Very rude old gay on reviving
Clean and well stocked
Dont go here often, but usually find good deals on meat
Had everything I was looking for and shelfs were all fully stocked. Well run store
A lot of items are more expensive than other places.
Although the store has gotten busier over the past few years, the staff is helpful and I can virtually always find what Im looking for.
Very clean atmosphere enjoy shopping here
Picked up some charcoal
I always like this store its clean its nice and they have what I need.
It was very crowded and the employees showed that they didnt want to be there
Clean well stocked store. Friendly employees. Deli is well staffed with limited waiting.
Clean nice grocery as area all jewel stores Ive been in
Great deals when available. Nice store, crew will help you if needed.
Love the baked and fried Chicken from the deli.
This Jewel store is clean, well-stocked, and easy to shop. Baggers are very friendly and efficient.
Great customer services! The cashier was respectful and nice!!!!
Friendly fast and found what I need. Also seemed safe for people who are into that.
Usually only have a couple of registers open when it buys otherwise the quality of the food is good
It was an awful experience. Never going back. Rude employees
Great store clean always stocked and the best associates and customer service and satisfaction
Monday night chicken is the best 10 bucks 8 piece meal.
I like Jewel, the people are helpful and friendly. Its reasonably priced, could be a little better.
Great meat selection, never enough lanes open at check out
Brightly lit. Wide aislesGenerous selection of staples as well as specialty items. Friendly staff.
Very nice location
I shop here regularly and have for the past 22 years. Great prices and customer service
Store has been recently remodels offers salad bar, hot foods bar and alot of fresh selection of food
Jewel is wonderful store to shop at. Workers are nice and courteous. Cleanand nice prices
Expensive compared to walmart. Only stopped because I needed a few items and was right there.
Clean store friendly staff! Especially the deli staff!
Excellent customer service cashiers are the friendliest ever... Prices are good also
They are very well stocked up on everything. Very clean, neat, and organized.
I love shopping here with especially when they have good deals going on
They have what I wanted. Problem is prices are higher than most other local stores
I like the pharmacy. We go there to fill all our meds. The staff is very nice and friendly
I love it awesome place to shop
Total reviews rating 4.3
199 Reviews for Jewel-Osco 2023:
Review №1
2021-09-20Such great prices such great sales this week the chicken has eight pieces for 5.99 on Mondays and the grilled chicken is delicious ! Im just a jewel fan when they have good sales for sure
Review №2
2022-02-26This store is usually well stocked. Its produce section Is well organized and looks appealing. Today, an item I wanted was missing. An employee offered to go into the back to see if the product was there. He came back in just a minute to say that it was not. I appreciated his volunteering and following through.
Review №3
2022-05-09I dont normally post reviews, but I feel compelled to tell you what a great experience I had with the floral dept, Manager Becca in specific. She was great helping me get things together for school function. Made the process just super easy. Really appreciated her!
Review №4
2022-04-03I absolutely love this store. I drive all the way from Peotone just to shop the produce. The fruits and vegetables seem to last so much longer. And the heads of lettuce are light, fluffy, and green like lettuce should look. Thank you.
Review №5
2022-05-29Try to dodge Jewel-Osco if you can. There doesn’t seem to be any emphasis on friendliness in customer training. All the workers seem to be a little on edge which makes buying groceries way more tense than it needs to be. This goes for the pharmacy too.
Review №6
2022-07-21Best Jewel ever in Bourbonnais! This one seems newer but was at the Kankakee one also for vaccines and both are very nicely staffed and a person can tell the customers are very nice people.
Review №7
2022-06-12Would love to by some alcohol from the locked cabinet in the liquor deaprtment.. Ive had someone paged, talked to some kids that worked here to see if they could find someone. 20 minutes and counting waiting for someone to unlock the cabinet. Anyone?!? Bueller........Bueller..Buehler... place is not busy right now should not take this long.Update Ive left. Put the stuff I was buying back and left. Going to kroger
Review №8
2021-12-24My visit to Jewel was fantastic. I don’t like shopping but my experience at Jewel was exactly what I needed to help me with the Christmas spirit.The staff I spoke with was very friendly and helpful and assisted me to find exactly what I neededI was very happy with the sales pricing on meat and found some good deals in the produce section the store manager Mr. Buchanan was cheerful and helpful with my prime rib decision. The checkout clerk Marsha Displayed excellent customer service skills with me and the lady ahead off me in line. It was truly a good day at Jewel
Review №9
2022-02-14Line staff is amazing; however Managers are a joke. I dont usually like to rate places low but something about these big box stores in bourbonnais have little to no customer service and professionalism. This store dont have anything on the urban side (when I say urban I mean Mexican, African American, oriental) dont waste your time simply go to Kroger or Walmart. I will say their Delly is why they get 2 stars. Their chicken is amazing. And service is awesome. Chicken is better than KFC 😋.
Review №10
2022-02-15Pricey but the chicken soup & pot pies are SO delicious! Perfect for this warm weather! Fresh produce as well.