Kerbside pickup
Yes
Jewel-Osco in Aurora
Categories
Location on the map
Aurora, Kane County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
COVID-19 testing centre
Yes
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Drive-through
Yes
Organic products
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Tests limited to certain patients
Yes
Appointment required
Yes
Referral required
No
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 630-859-1212
Site: https://local.jewelosco.com/il/a...
Site: https://local.jewelosco.com/il/a...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Jewel-Osco in other cities:
Comments (199)
It is unreal the horrific incompetent staff that I encountered today at approx 3:15pm at the Deli Counter...First off were were approximately six assovistd behind the counter 4 were engaged in other Hot food Preparation. That left 2 servicing hot chicken orders and the other for the Deli...Th I d fellow for the D we li had go be new he did not have a clue what was going on around him nor his duties and responsibilities.....WHERE WAS HIS TRAINER?????? Of the fellow was not new he should be terminated immediately!!!! The majority of the meat was thrown back into the he cooler UNLABLED....FORGET THE TRAINER....WHERE WAS THE MANAGER???? I realize do to Covid staffing has its challenges....However with the lack of service being offered this location cant expect to increase revenue...... Jewel may currently lack competition but surely you are being monitored by competitive entities. Im done with Jewel...sadly I was spending cash in excess of $200
Very clean and friendly employees, I bought a 12 piece chicken family meal with 3 side items and 4 Hawaiian breads for $17.99 amazing deal compared to KFC, Churches or Popeyes, I researched their prices and it was ridiculous, Jewel win hands down.
Great store since I was little just wish it was bigger? 🤣🤷🏼♀️ Always over crowded!!
Don’t order pickup, unless you like brown lettuce, sell-by meat from a day before or anything else that has or is on the brink of going bad.
Last week I ordered through the app for a pickup. In my order I placed it had 12 pieces of chicken hot from the deli to feed a family of 4. It wasn’t until I got home that I realized the issues. Not only did they substitute 12 pieces of chicken for 12 wings - WITHOUT letting me know first, but when I asked the guy at pickup if it was hot from the deli and he said yes, just a few short blocks from the store, the wings were cold, not even a little bit warm. In what world are 12 tiny wings a substitute for 12 full size pieces of chicken?!? I was irate and felt terrible for the elderly I was trying to feed that night. I’m grateful for online ordering and pickup theses days, but things like this are unacceptable.
I have to admit that this Osco has some really nice employees
This grocery store is always full of people, sometimes the lines back up but goes quickly enough. Friendly employees and I love finding great sales! I never leave the store without a trip to their yummy bread & baked goods section. The best. Thanks!
I needed bread lunch meat and silk almond milk
Wishing the hostess products were better represented.
Stopped for a plan B gift. I ran in to get fresh flower arrangement for my sisters birthday. Several nice choices. Prices were fair. The gal in the floral dept was very helpful and friendly.
Tessa in the floral department is by far THE BEST floral associate I have ever dealt with. I have been buying from this store for years and she never disappoints. Very reasonably priced for the high quality arrangements.
The grocery packer should be taught how to put items in a bag. Not just Willy nilly. I get soft food on bottom along with soap and heavy bottles are put on the top. No, no, no. Please teach them how to pack.
Its a good place to buy household items , customer service its alright but they need pay more attention on ham shop area . thank you for your service .
The cashiers are awesome, they have been there a long time and know their regulars. Shelves are not always full, and bakery is not always up on fresh bread. Deli can be iffy, have only seen a couple employees that dont care about customers, try to avoid when they are there. Overall its a good experience
A great place to find good quality steaks. Just be ready to pay a good buck for them but at least it is worth it. It is extremely hard to find good steak these days.
Time and time again I’ve had to ask managers themselves to please wear a mask. Today I tried to buy deli meat and chosen not to purchase due to the failure of mask requirements. What is worse is the fact I had to say anything in the first place! It’s your store please please please be a contributing factor for maintaining a healthy environment for OUR neighborhood!!!
Shopped at the Aurora West Galena Jewel today. First time Ive been there in many, many years! What a beautiful store! Fully stocked, clean and their produce department was wonderful! Really puts the Oswego rt. 30 produce department to shame! Ill drive further to shop this Jewel from now on! ⭐
This grocery store is always full of people, sometimes the lines back up but goes quickly enough. Friendly employees and I love finding great sales! I never leave the store without a trip to their yummy bread & baked goods section. The best. Thanks!
Great place to shop for your grocery needs ! Good produce selection ! well stocked in a variety of foods
Love the fresh deli selections and produce. They have a good selection of meat also, great this time of year for grilling.
Been 4 years since Ive been there, so kept getting turned around. But employees, especially in meat department, were really nice.
We will never be returning back with the disrespect and discrimination we encountered as we exited the store. We just finished checking out at the self check out line with no problem. An employee (tall gentleman with long beard/mustache) stated finally, you guys are leaving. We were so shocked that an employee would speak to us that way when we just stopped at the store. So rude.
This location, while convenient, isnt the cleanest. Some very friendly faces there to boot, however, the old guy with the skeleton gave mask is rude and is very willing to show it. Ive observed him eyeing people negatively, pointing toward open self-paying registers without saying a word and giving certain people enough respect to verbally guide them. He should NOT be in customer service and should be relegated to stock or in the back. He makes this location look very unprofessional.
Very well organized and very comfortable shopping
The people have been great. Very patient and helpful throughout the training process.Flexible with scheduling as well.
Im a diehard Aldi shopper, but their produce options are limited, it always seems to spoil quickly and I dont like the quality of their chicken. Jewel is the place to go for substantially better quality meat and variety. Aldis great for staples, but Im an avid Jewel shopper and have been for what feels like eons. Look for their sales. You can get some really fantastic deals.
This is an older Jewel Osco so the store shows its age. But for me the staff has always been friendly and Ive found what Im looking for. Store has deli, meat department and bakery. Plus produce.
This store is favoritism only if you dont do what they say they will get you to quit or get fired. Even your union wont do nothing for you.i brought up health concerns in the deli and cut my hours by 24 hours because of bringing up they dont wash there knifes in the deli.the manager Nora and angelica are very rude and will harass you at work until you quit. No one cleans the slicers the proper way. Theres food under the slicers no one cleans. Nora doesnt wanna train u as a manager . angelica 2nd manager will talk behind your back to other employees. Watch out. The guys at night are stealing food. The lady that opens the deli never washes her hands. The store director lets people stay workingng there who have been caught drunk on the job and others who do drugs while working.. This place is horrible.
This store has a decent delicatessen and prepared foods section but Ive been to much nicer Jewel stores. This store lacks a salad bar and always feels just a little dirty - like a martini but not in a good way. This location is also always crowded regardless of when you go and ever since the Jewel on Lake St. closed this location just went very downhill. I really only go here in a pinch as my dollar just doesnt go very far here.
This Jewel location is a bit rundown and never feels clean. Its just not my favorite. The selection of items can be a bit lacking, as well. The organics section needs help.
Love the baked chicken here, too bad its hit or miss on when you can buy them. 7:30 -8:30 good luck! Should be available until 9 at least like other stores but have to go all the way to Wal-Mart on 30. -2 stars forcing us to Kentucky kill the arteries chicken!
Jewel is great they always have whatever you need For groceries or for eating Im always satisfied whenever I go
This might be one of the worst Jewel locations. I understand they stock items that sell in the area they are located, but with the Boulevards District and the University right out their back door, they might actually attract more people if they cleaned the place up and offered a better selection of goods.
Clean and good deals on most things. Watch the expiration dates though. More than once I have made it home with expired food, but havent been worth going back for a refund.Jewel...the policy of locking the entry doors and forcing you to pull open the heavy automated exit door at night is ridiculous. Fina better method of security.
Every month we end up throwing out at least one entire meals worth of meat. EVERY SINGLE MONTH. We just had to throw away $14 worth of pork chops. Then, of course, we dont have anything for dinner so now we also have to pay for pizza. We cant continue to shop here and throw money away by buying bad meat. We wont be going back.
Best place in Aurora(my opinion) to buy meat. Always fresh. Never have to question it. I always find what Im looking for when I visit jewel. No complaints. Been going here for 4 years now. Never had a bad experience.
Jewel was fine. But now that the snow is gone, please put all your handicap signs back in front of their proper spots. Thanks!!!
Very disappointed went to Jewel early this morning and waited for the chicken to get done I love shopping at Jewel but today July 19, 2020 I had to call bc the grilled chicken and fried chicken was still lil Pink inside the chicken I called Jewel let service desk No let them in the deli make sure your checking chicken make sure its done Not cool at all I just put it in the oven to cook it more make sure its done all the way. Not cool to receive chicken that way. 😢
Got some strange characters working at this location, I especially love when some odd ball cashiers talk to me about items I am purchasing, just scan them and put them in the bag!I usually approach the cashiers greeting them by saying “Hello, how are you?” and then I get some response like “well, I’m here, I do what they ask me...”Pardon me, I won’t ask how you or anyone else is doing anymore... these guys must be desperate for employees.
The produce is really awful here so not buy. Dont get fresh items from here because they go bad right away.
Went there last with my daughter last night to pick up a few items for dinner. We decided to use the self check out lanes which upon using the register, found problems with the register...it seemed to be a reoccurant issue with other customers as well. The guy working in the self checkout area seemed to be either overwhelmed with his job or he was lackadaisical in his duties...dont know exactly but he didnt seem very helpful or knowledgeable. I dont care much for Jewel Osco and could have found better service and better prices at Aldis...unfortunately they were closed for the night
Over-priced, sub-par quality food, freezer section: frozen products are thawed, and God forbid employees crack a smile! My two stars are strictly for the bakery. Fresh bread and boy, so many selections!! Delicious!
Bad service, wrong price quote for a bouquet of flowers, the manager of the store doesnt seem to cares, Cashier took forever to check us out, we were short on time it took us an hour or hour and a half to leave the store with just one item fruit basket. All the employees including the store manager were very slow no speed no customer service and no efficiency at all. Never going back again for sure!!
A lot of empty shelves, long check out linesOver worked, under paid employees
This store is too small or shelves and tables are not organized well enough. Other customers and I have to squeeze between shelves/displays/tables and each other around the whole store. Makes a very stressful shopping experience! Also more expensive than other stores and sometimes they leave spoiled fruit out.
Terrible. i was charged twice for my turkey. And 3 times for cases of water..didnt notice till I checked my receipt. .its a huge inconvenience I live 16 miles from that store.i manager that answered the phone could have cared less.
I always find what Im looking for. Always clean. Ever since the location on Lake St. closed..the Jewel-Osco on Galena is my go to.
Shopping was easy, there were directionally oriented lines to keep easy distance between customers, everything was being kept clean. Overall handled very well.
Staff is always friendly, items are reasonably priced, and an easy place to get in and out of quickly for those late night stops for an ingredient or two you might be missing.
Its a nice store kind of reminded me of Publix and Winn-Dixie mix, but they didnt carry my beer🤷
The young lady at the flower shop today, Wednesday, May 29 @ 3:30 made me two balloon bouquets with a bad attitude. She failed offer to place them in large plastic bags to avoid entanglement (I would have paid). The ribbons were all cut in different lengths and made the bouquets look awful. It took me 15 minutes to detangle them.
I like to go to jewel for their meat. They have good sales and great quality when it comes to their meat selection. Other than that, I can get better prices on what Im looking for elsewhere
The young lady at the flower shop was very rude. I asked if she could arrange flowers for me. She said not now. I asked when? She rolled her eyes. So I walked away. Very poor customer service.
They are way over priced because they are the only store in the area. I refused to shop there. One item I buy at another grocer is 3.49 a package. Exact same thing at Jewel $6.39....
Why have a drive thru pharmacy if the your employees don’t run it? Waited in the drive thru for 30 MINUTES for prescription eye drops for my toddler.the dr office asked me if I wanted the Walgreens up the street or Jewel Osco. Confident I’ll just go to Walgreens next time
The cashier lady socks. She charge me extra $19.99 for Hardy mums and I dont have it
Deli staff isnt friendly or fast. Debbie and others make it seem like they are doing YOU a daunting task by waiting on you. Maybe they need a career change or I need to go to a different store !!!
This Jewel has fantastic produce, and their cakes and fried chicken are also worth pointing out if youre not familiar with this brand. Very clean, well lit store with ample cashiers
Picked a flower 🌼She had just made ...Very nice package it for travel...Very friendly, I think she the dept supervisor.Excellent customer service
I go to this Jewel because it is close and convenient but I have had nothing but problems. First of all their produce is never good quality. I got some asparagus that once i got it home i noticed that it smelled strongly of fish. I threw it away. Ive had onions, lettuce, apples, tomatoes all of which either the day of or following day of shopping Im throwing away because they are rotten or moldy. They dont have enough employees. I went on last friday, middle of the day, two lanes open and the lines were 7-8 deep. Ive bought meat that has gone bad within two days, purchased an empty box of hydrocortisone that someone had stolen the contents out of. Just BAD BAD BAD!!! I felt encouraged when they reconfigured the store but it made no difference!! Ill drive to the Batavia Jewel from here on out, or go to Woodmans .
Trying to do whats best during COVID-19 outbreak. One way traffic down aisles the first Ive seen anywhere. Constant announcements over intercom.
Man working in the produce dept was weafinghis mask on his chin, not over his mouth, baggers were doing the same thing. No one was following the floor charts as to which way to go in the aisles and they were out of all ice bars, all kinds and brands.
Not At All Friendly Customer Service At All... Went through the checkout line, pregnant just myself - Bag boy forgot to place my bag of potatoes in my cart.Pregnancy is in full effect... a few places to show... and finally got home - looking for potatoes and ready to cook before my partner leaves for work, and they are nowhere to be found. Calling Jewel several times because I needed to call and ask for a void/refund or even to try and pick the potatoes a different day since time was tight... Noone answers. After about 20 mins. I jump in the car and drive across town to grab these potatoes.I run to the line I originally checked out at, come to find a new cashier and he said they had been returned to the service desk, you need to go there and wait... come to find there were a line of employees... I waited a while and finally when its my turn to speak with the customer service rep and ask for the russet potatoes, she threw me the bag.I explained to her the situation and how upsetting it was - and a ton of time wasted... and how difficult it was just driving across town, 90 degree weather, super pregnant, I asked for customer courtesy coupon or something small like a gift certificate to be a returning customer, she simply said your upset over $3 potatoes?!I said... uhhhh.... yes! I dont want free stuff I just wanted a little bit of compensation since I shop at this place pretty often, and I wouldnt have been here in the first place if I had received all my bags from the cashier and bag boy. And as she mumbled a ton a words under breath she called the manager on the phone, and just very rudely explained briefly to him/her what happened. And just kept repeating, its only $3.00... a bag of potatoes! Finally after tons of back and forth with her manager, she said... all I can do for you is a $5 gift card I thanked her, and trying to hold my tounge I accepted the card and before going on my way... she said sarcastically Sorry that you had to come all the way back for $3.00 worth of potatoes...Look, I work in sales and customer service is everything. Yes there may be times I dont agree with the client, but I will never belittle, or disrespect my customer, no matter how bad of a day Im having - because at days end you just want to be sure they are taken care of so that they return to buy more... Guess this is not the case with this place. Just feel sad for that old woman - I can only pray that she has a better day, and hopefully realizes how much of an impact she can have on someones life. Definitely will have to pay more attention to what I take out in my cart more often.
Love this Store,Even to the Pharmacy,They Always Take Good Care of You,I went in with a Walking Cane and Neck Brace,And Without Asking for Help 2 young Employees Came up and Helped me,Even to the Point that they Ran through the Store and Got things For me so that I didnt Need to Walk ,God Bless You Guys,Keep Up the Good Work🙏🙏🙌
Clean, easy to navigate, nice employees
Spent 400.00 and had to bag my own groceries. Asked where are the baggers and was told they called off work. Thats what Jewel gets when they hire a store full of under 21 workers and let go off the professional oldies.
Great place to shop always good prices and food is fresh. We been shopping at Jewel for 50 years seen lots of places come and go fancy and local grocery stores. I recommend jewel if youre new to area
Cashiers are usually very nice. However, customer service desk, deli, and other employees arent often friendly.
Pharmacy is one of the worst. They need more workers, drive up you ALWAYS have to wait a long time. Waste a whole lunch hour herecwaiting! Time to find somewhere else.
I was able to get everything I needed, while catching some good sales.
Im a Hispanic male and I was trying to buy beer for me and some friends and as I took out my cash the cashier asked if I had stolen the money. I personally take this to offense and just wanted to let everyone know what kind of people work at this establishment.
A bakery associate went out of her way to bake me fresh Macadamia cookies when they ran out in the store. She even allowed me to customize it. Turned out to be the best cookie I have ever eaten in my life.
Express lines are confessing and disordered. Customers are rude and pushy. Would really go out of my way the to go back there. This is not the first time. I live only five blokcks away and I am going to start going to Walmart in Batavia instand.
Very helpful employees and always find what Im looking for.
Good ol jewel. Made a late night run for their $1.99 milk, and the only way in was a door marked do not enter . Not the best way to get customers inside your store!
Todays visit was a BIG MESS UP !! 😠😠😠😠😠 I had bought 3 Nos energy drinks because thay were 3 for $5 I also bought 4/12 pack cans of dr. Pepper. I get all the way home just 2 find Im missing 2 cans of Nos so I call them and tell them and thay say 2 come ALL THE WAY BACK 2 THE STORE 2 GET THEM BIG INCONVENIENCE !!!
This Jewel is always clean and with friendly employees. Shelves always seem to he stocked and the displays are out together well.
The lines always seem to be long whenever I go. However, the bakery and produce section is great. Also, whenever I need help, the workers are always super friendly and helpful!
Aisles always crowded with employees or vendors restocking or reorganizing. Frequently have long lines at checkout during off peak hours. It was better b/4 Safeway took it over.
This Jewel has excellent at the managers specials they also have a good day where you can get a piece chicken 699 $4 more and you can make it a meal the staff is always very helpful and I do the most of my shopping there
Friendly and helpful employees. Great choices. Prices pretty high unless it is a sale item. Great deli! Great pharmacy! Nice store!!
Overpriced, but, they carry an expensive and worth it spaghetti sauce I love. Easily, the best part of this location is Debbie in the deli department. Shes The Best!!!
Finally rid themselves of the self checkout lines that never seemed to function. Staff are very nice and helpful. Upping their natural/organic game?
Everything is easy to find but DO NOT BUY FISH. I have purchased shellfish at this location twice on different occasions and got sick. (Yes I cooked it correctly).
Orderly during pandemic. Workers were helpful and kept the shelves stocked. Short lines today, Thursday at noon.
Been shopping here for 20 plus years, and its a great store. They always have what im looking for, and they usually have some pretty good sales.
Only reason I go here is because its the only grocery store close to my house. Good for last minute items. When I have more time, I avoid this jewel and prefer to spend my money elsewhere.
Love this store. Friendly employees and always helpful. Pretty much anything you need grocery and liquor wise.
This place is very accommodating, if they dont have it, they will get it for you. Their meat department is also very accommodating they will cut it how ever you want, call ahead and it will be ready when you get there.
Since walmart closed youd think Jewel learned from their mistakes. Nope. 2 registers and one express lane open mid-day. It turns a potentially 10 minute trip into 30. Dont be a walmart.
Self checkout lines help the wait time. This location is usually pretty quick in and out and has helpful associates at the customer service.
My go to pharmacy Osco!
The Best I can describe this store is:💯% convient ( in location area), progressive {@ purchase counter} & reasonable {prices/ sales}. A total life preserver {C.P.R}. 😊😇
Normally do not buy my groceries here its too expensive. However, the fresh maid sushi and orange juice are fantastic.
I just wish there were more people working checkout lanes. The auto checkout lanes are much missed. Since the change, the lines are long.
Got what I needed and got out. Place was kinda busy but only 2 check out lanes open. Cashieres and baggers work without urgency to get the customers through.
They need help stacking the items on the self. There were some isle blocked were you cant in. You had to go to the next isle to get to that isle.
AWESOME PLACE TO SHOP !! AWESOME STORE MANAGER, IM NOT SURE OF HIS NAME JUST THAT HE IS AWESOME AND I WOULDNT MIND WORKING FOR HIM !!
Very clean usually (besides womens bathroom) decent customer service..once u go a few times u learn who is happy at their job
They have excellent selection of food. Better than any other Jewels Ive been to. I love to shop at this one.
Long lines and a little more expensive. Great customer service, nice people working, always know right where everythings at and good produce.
Well kept, great food, incredible deli, a wonderful selection to choose from. The staff are polite and always helpful, I love jewel
Great place to shop !!!
Good service, have what you want.good bakery deli and produce. Not too big,where it takes all day to go thru.
Wash cut and french braid was $17.99 and worth every penny.
Dona& staff are amazing and I always find what I need!
The woman thats serving the chicken wings/chickens was extremely rude to me and the person in front of me. If you dont like your job go home!
My experience today could not find the products i needed but there were workers in the back that was agreat help. Thanks!
I can get fried chicken and bbq ribs at 9:00 am. A great start to a beautiful day.
I like it there are some good employees and some rude ones sometimes i have a little feeling that some are racist i do know that im not the only one who thinks that but God bless them any way ☺
Never can find any help anywhere and when you do its some kid thats got to go get management to help you because they dont know where what your looking for is 9 times out of 10 however front end staff is great Bonnie is on top of things checks you out and gets you on your way after walking aimlessly through the children of the corn store..
Go for the sales and the fried chicken in the deli. Clean store, friendly staff, high non sale prices.
I will give them 3 stars, for not knowing where some items were, and then they had similar items in different places.
I like shopping here because of its simple set up.
They raised their prices and their not stocked with all of the items that they had, they are being greedy and causing people to shop for what the store wants to to shop for. You cannot shop for what you want
Great stuff fast checkout service cashier asked did I find everything okay. ☺
They had exactly what my mother needed for her meal. Nice, smooth grocery shopping trip.
Not all but theres enough rude workers there that told me or my wife to shop somewhere else if were not getting what we need. Very rude!!
This is a smaller Jewel and while the staff are nice, it just feels like the store is a little less nice, a little dirtier, and a little less well stocked than other Jewel stores in the area.
Every other Jewel location will issue rain checks.....not this one!
I got chips so I like it 5 stars amazing!
Your typical Jewel Osco store, I am giving four stars because gentleman at check out was very nice.
Great cakes, fresh meat, good prices. Amazing staff..
Nice clean store and good location for that area of town. Also down the street from the casino lol
I can only afford to shop here when everythings on sale!! always loved Jewel tho
Great BUT Bonnie DOES NOT NEED TO WORK HERE all my outher experiences with the store have been GREAT !!
Compatible prices nice and helpful workers easy finding things. Sale on things daily
The variety is better than what its used to but the prices are still very high unless their sales
Too expensive when theres options in aurora like cermak and walmart .
Always found good sales here only problem..few cash register open
Deli moves kinda slow ... but other than that everything is great
Prejudice racist staff... Oh youre paying cash!?... Hold on... I pressed EBT... Ok now your total is..... Hate this place
SAME FOOD EVERYONE ELSE HAS BUT PRICES MUCH HIGHER... ONLY STOP HERE WHEN NECESSARY! OTHERWISE...CLEAN LIKE ALL GROCERY STORES SHOULD BE
Pricey but convenient at the time. Had what I needed with no fuss.
Love shopping for my everyday food needs great prices
The hot wings were soft and salty. Instead of spicy and crispy.
Cannot find freshly squeezed Orange juice I get at other jewel stores
Good selection of meats and veggies plus the staples. Also great deli.
Set up is good to protect from the virus. Helpful employees...
Love this store. Nice people, stocked, good deals.
Every day grocery store. Great selection fresh food, wonderful staff and very clean!!
Have the best stuff and people serving there
The meat is reasonable and the store is clean. Prices are higher and selection is limited
The fast check out lanes are always long. Great bakery.
Store has gone downhill in past years. Produce is not very good and prices have steadily climbed.
Not recommended if you need to go in and out not enough baggers, and some of the cart gatherers have attitude problems
Great family grocery store everyone is nice and always their to help
Prices are too high only store we had for seniors so we have no choice but to shop there because its in walking distance
A little bit expensive but they have constantly sales and reduced prices, I buy when they have sales. Now that Walmart is gone, but I this is the nearest supermarket I go.
Jewel has great sales on their meats . I love playing monopoly.
This Jewel-Osco is the best store to go to why because I work there 👍
Love to shop here. Employees super helpful and cheerful
I can almost always find what I need at this Jewel. The manager is always there and is always cheerful and helpful.
Eh....better than some but the best either. Quality of produce is below average.
Prices too high and getting mad at the pharmacy. They closed at 7 on Tuesday and tonight the drive up was closed!!! May go to Walgreens for my medicine.
Awesome store! The manager working Marco was super helpful
The place whit the worst costumer service I just moved to this area so dont know the stores but I dont go to tha store again
This location isnt as clean as some of the other Jewels in the surrounding area but they have what you need here.
They didnt have self rising flour i was disappointed
Been here a few times and the food is great..Really good food...
Could use a wider selection of organic items like other jewels in area ie sugar grove or Oswego
Sean at desk and Tom outside both were very friendly and helpful
Solid grocery store, well stocked & good daily deals.
Good place got ice and snacks for our trip to Wisconsin kalahari
Poor produce and meat section. Long waits to check out. High prices.
Regular Jewel but I in my opinion don’t like Jewel but that’s just me
EVERY time I come here, I get overcharged for at least 1 thing! So irritating!
The Jewel on Ella Rd. Is clean, lots of choices fresh produce.
Close to home if you need something quickly..reasonable sales..prices kinda high
Some good deals this weekend
Lines long, also longer wait for the over 21 call person to respond to cashier
Long lines never enough cashiers. Missing products. Broken products.
Cramped aisles in an older supermarket location. Slow checkout most of the time.
Very busy today but checkout was quick, express checkout thatis
Good staff members clean environment fresh produce
I had a guy be rude to me
Can be pricy.fantastic sales and good meats.
I love shopping here!!! Great service and customer service
My favorite grocery store, great produce, variety, great sales
Most employees are pleasant and helpful.
They dont carry same products consistantly. Frequently running out of product.
Clean, well organized and very friendly and knowledgeable staff
My sister used to work there. Good service
Very busy store, need more self check outs.
LOVE SHOPPING THERE SEE PEOPLE THAT NOT SEE IN A WHILE
Great service and very helpful people
The sales are fake, customer service is terrible, always expect to wait in long lines
Drive Up and Go is the best!
The self checkout was quick & easy.
Total reviews rating 4.1
199 Reviews for Jewel-Osco 2023:
Review №1
2022-03-15I saw the boss pushing a cart of small boxes of deli items. He works like his employees. His store had a recent remodel. I was happy to see slightly wider isles. There were fewer product placements on end isles or in main isles. This Jewel Osco is a smaller store but they strive to serve with friendly service and easy shopping. They make sure that there are shopping carts and baskets at both enterences.
Review №2
2022-07-07Worst Costumer service from Peter at The Costumer Service Counter.Went in to get new Velcro straps for my iPass. I greeted Peter and asked for help, he started making smart comments threw the straps on the table and told me to get out of his store. Very uncomfortable approach from him, you would think Costumer Service Counter is there to help and not make customers feel like a bother.
Review №3
2022-07-09This store has some good deals, but as for space there is none you can’t move in the front of the store when it’s busy
Review №4
2017-12-23Fresh produce with a great weekly deal. I just go blueberries 2 for 4$ . And I like to get salad here, they can be use up for a week. Any other place the salad will go back faster.
Review №5
2022-04-22Very clean and nice Jewel Osco store. Friendly staff and always willing to help should you need it.
Review №6
2021-11-27Jewel-Osco has a clean and well organized place. Its employees and staff are respectful to their customers and helpful to assist them. Thereby the shoppers find that shopping there is a very wonderful experience. The products are new,fresh, and a great variety. I recommend you go there and see this delightful store for yourself.
Review №7
2022-06-06The size seems to be a little smaller than the other Jewel-Osco locations in the neighborhood. However, it has the same products and same great customer services as the others.
Review №8
2022-01-19Im a confirmed Jewel shopper , I get my meds there also . Never disappointed with quality of product I get there
Review №9
2021-10-13Had a Very satisfactory experience for my first time at Jewel Osco in Aurora, IL. Im not from around here, so the higher prices caught me quite by surprise. Nonetheless the people were very courteous and helpful.
Review №10
2022-04-28Its low on items. The deli is hit or miss on the quality and quantity