Kerbside pickup
Yes
Jewel-Osco in Aurora
Categories
Location on the map
Aurora, DuPage County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
COVID-19 testing centre
Yes
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Drive-through
Yes
Organic products
Yes
Prepared foods
Yes
Salad bar
Yes
Amenities
Public toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Tests limited to certain patients
Yes
Appointment required
Yes
Referral required
No
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 630-851-1669
Site: https://local.jewelosco.com/il/a...
Site: https://local.jewelosco.com/il/a...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Jewel-Osco in other cities:
Comments (199)
Nice fresh juices cheese regular grocery
Jewels always has had a upper class feeling about them.i always hit the toys aisle but they really need to work on it
Good price on flowers 💐 great place to shop, always clean and nice to know Jewel-Osco cares about our opinion.
The young girl cashing out on 13 last night was very unhelpful wasted my time by not paging someone to floral and not letting me type in my phone number for rewards. Needs better training and attitude adjustment. Floral came after I had to go to customer service. No help from this cashier.
Awesome staff Pat the manager is a well rounded person to be an employer on behalf of my son Ashton! Thank you Jewel
Great food prices and service
This is by far the WORST Jewel I have ever shopped in. The am staff dont greet you when you come in and they act like its an inconvenience to serve you. The janitor there doesnt acknowledge your presence while you are waiting for him to finish cleaning the bathrooms. Not a nod, not a word as to how long hell be. I asked a cashier at self check out if she could sell me some cigarettes. Mind you, I had just checked out my own purchases. When I didnt know exactly what brand I wanted....I wasnt sure if they had my brand, she BLEW ME OFF and went to help someone else. Rude and condescending!! I usually stop here every morning in between my routes, not justto use the bathroom, but to purchase things as well. AND, live right down the street, so this would be MY Jewel for normal grocery shopping outside of work. Not any more!! These workers are the most unhelpful, rude and dismissive Ive ever come across. Maybe, good manners should be part of their training because they are sorely lacking in that area and customer service in general. Angry and disgusted.
Omg Thank you so much Angeline in the bakery department for taking my order so late. You definitely made my night.
By far THE WORST Jewel I have gone to.There was a new employee, Evan or Devin….he was GREAT!!!! Asked me if I wanted a receipt, handed me the receipt very politely, greeted us…The manager or whoever it was with glasses that was training him (NOT Kim) was BEYOND DISRESPECTFUL! I had to call the store to complain about how they’re treating their employees.She was snapping at him (A NEW EMPLOYEE) basically yelling at him in front of a bunch of employees and customers. And I made sure to tell them that they have no business being a manager if they don’t know how to properly talk to and act around other people.Especially when another employee tells me that’s how she treats ALL of the employees.
Decent store with most of what you would need.
Never have I encountered such rude people! Was coming here today to buy some soda and some juice and when it was time to cash out, the cashier was very rude and sassy because the sodas were on sale and she kept saying that the deal was not valid because I had nine sodas and the limit for the soda was eight and i already knew that and told her I was going to have the last soda with the original price. She looked at me and rolled her eyes and told me the limit was eight! What did she not understand!? And she even ripped on cover on the soda and didnt even apologized and give me a attitude! Btw her name tag said demi something
Clean & neat store which is also spacious. The employees were warm in their interaction & took time to explain details.
Most of the staff are very helpful. However, there is at least 1 lady in the Deli that never smiled, showed me how thin she was cutting the lunch eats in my order, and, consequently, the ham was shredded, not just thinly cut. Other Jewel Delis were more engaging and helpful to the customers. Maybe she was having a bad day...
I made a complaint about the customer service I received from a cashier, while I was trying to pay for my item, but he ignored me and started staring at the customers in front of me who had already checked out and were picking up there bags. I waited two whole minutes for him to press pay or to start processing my transaction on his end of the register!!!!!I was also over-charged for a bag that cost $.10, but was charged $.50 by another cashier who kept arguing with me, even though I got verification from the manager! I will never shop here again!!! Ever! None of the Jewels!!!! I have never had one pleasant experience with them!!! They charge too much anyway. I can find better products at other stores. They always have a problem with me and seem to make snap judgements against me! I dont need that attitude, you dont know me!
I dont know why, but the produce seems better here than in Aurora or Batavia. There are certain things I look for in pre-cut watermelon and the Eola Rd. location seems to consistently have significantly better pre-cut watermelon than other Jewel-Oscos or Woodmans in the area.
About every other day I’m there at 6am. No self checkout. Today line into coffee line from register. Kim and another employee no name tag. They both need customer service training as they are rude. Obviously unhappy and shows to customers. One without name tag..asked about it and went to purse to look. Kept saying can’t find it and forgot it. Made mention it’s not that I want to know if you lost or forget it. You wear to show customers your name. Still did not tell her name.
Great place to shop late at night if you are trying to avoid the crowds during this pandemic. I go there around 10 or 10:30 and I do all my shopping. They have everything I need and it s close to my new home. I usually spend about an hour there and get everything on my list in one trip.
Excellent store, and the staff very friendly and helpful, when I told them that I could not find a product that I did not see in the aisles, and they solved the problem for me by looking in the warehouse, thank you.
Come in like I always do nice people but today a young lady named lanaya was screaming across the store dropping F-Bombs in front of other employees and costumers it’s seemed like she didn’t care who was around and she was going to do what she wanted when she wanted
The store is great in terms of layout and inventory, but buyer beware at check out, live in South Naperville but decided to stop on way home, using the Jewel app changed location added the sales item to list so savings could be recognized, checked receipt on way home and we found 3 errors ( $13 over charge ) had to turn around and go back, this is at 4:30 with all the traffic. Yes a real pain.Sales buy 1 get 1 free ? No charged for both.Bread marked at $1.99 no charged $2.99Cereals buy 4 $.99 each nope rang 3 @ regular price equals $10.81 over chargeAll was made right but having to turn around to correct their errors and only because we were going over the receipt as it seemed highREAD YOUR RECEIPT it was an 18% over charge.
One if my favorite places to buy my meat
The employees are very nice and helpful. Thank you!
Good sales, had to get a Ipass card
My favorite Jewel store many wonderful people some Ive known for 30years .My son Derrick worked there for appox 29 years. 🌻😊💔
I love shopping at the Jewel on Eola. During the past year and a half (its 2021) it has remained patriotic, friendly, and respectful of medical exemptions, more so than other Jewels in the area. The variety of products is unbeatable. I especially like the produce section, bakery french bread loaves, Gardein vegan meats, non-dairy ice creams, and special deals from the JustForU app.
Ordered my grocery for pick up and go. My order pick up time was for 5p-6p. My order was ready at 230 pm. 2 hrs after I placed the order. Now this is EXCEPTIONAL customer service. Also this location has a huge variety of things that yhe Oswego Rt 30 location doesnt offer.
This store looks well maintained and cleaner than some other ones I visited. I recommend this jewel as a first choice to shop for your groceries if you are in The East Aurora area or north Naperville.
My go to grocery/ pharmacy. Im here a few times a week. Never had a bad experience here.
I love the jewels app and the sales are great ! The meats are often but one get two or buy one get one. I also love the Fried Chicken and deli .Try the Monday Cheap Chicken Deal for $5.99 8pc
Strange place. Poorly managed. I have been going to this store for vegan hot dogs and sliced vegan meat but they stopped carrying. Hard to get someone to help. Cashiers are supportive. Wish we had a vegan grocery store nearby
Some of the discount adverts are a bit off. The cashiers are very depressed and don’t want to work there. The store is also very overpriced.Besides all of this, the shelf stickers are extremely helpful and will take you all around the store to make sure you find what you are looking for. The deli people are super friendly and have a great sense of humour. I would not recommend this place to a friend, but it is decent.
Total reviews rating 4.2
199 Reviews for Jewel-Osco 2023:
Review №1
2022-04-16I NEVER have a cashier who is able to check me out without errors, resulting in standing in another line at Customer Service. The commercial Jewel has on TV...never more than two-three people in line is a bold face lie. I was four people back and no other cashier was opened. This happens all the time, should not happen the day before a holiday!
Review №2
2022-06-12The food is always fresh and everythings easy to find! My hat goes off to the ladies working the deli...they were helpful great customer service! I was lost shopping without the wife and again they were helpful!
Review №3
2022-07-08I think it’s so dumb to have “wine and spirits” up on the far right side of the building outside making the customer think they will be on the right of the store only to walk in and have them at the opposite center end. That’s so annoying especially if I’m in a rush. And no I’m not lazy just think that’s a very poor design.
Review №4
2022-06-05Have stopped by each Friday during Lent between noon and 12:30, was able to purchase fish sandwiches only once. Inquiries were met with same answer...no more today!!
Review №5
2022-03-12Be careful when putting your cart in the shopping cart corral and theres an empty parking spot next to it . . Almost got clipped as I turned to get to my car and the driver sped up to claim the spot. Totally oblivious, more concerned with getting a parking spot!
Review №6
2022-05-30Found a suspecious dense fetid object inside their pre-packaged chicken burrito. Not directly the grocers folly, but disgusting and had to report this to the manufacturer.
Review №7
2022-04-04Horrible servise from the guy serving chicken wings today. On top of that he gave me spicy wings instead of honey wings, and I can’t eat spicy foods. Thanks!
Review №8
2022-04-10Clean and well-organized store. Staff is friendly. I occasionally shop here on my way back from the office.
Review №9
2021-10-03Needed a cake for my kids birthday. Wasn’t sure of the colors I wanted on the cake but gave them a general idea of the theme. They had full creative ability. The cake turned out awesome and tasted great! Will definitely be getting our cakes from here!
Review №10
2022-04-08The prices are higher than Meijer for the same products, also, you cant get the on sale items with your phone number only because they want you to use the app witch is hard for old people like me to setup and get the sale coupons, made me wonder why advertised for sale if making it so difficult for older people on retirement budget to shop at your store.