Kerbside pickup
Yes
Jewel-Osco in Addison
Categories
Location on the map
Addison, DuPage County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
COVID-19 testing centre
Yes
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Tests limited to certain patients
Yes
Appointment required
Yes
Referral required
No
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 630-543-0521
Site: https://local.jewelosco.com/il/a...
Site: https://local.jewelosco.com/il/a...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6AM–12AM
Jewel-Osco in other cities:
Comments (199)
LOVE LOVE LOVE
Best jewel.. Small efficient and the staff very down to earth.. And Mike is super awesome!!!
This is the worst Jewel ever!! Pictures dont care about the customers and the place is always super crowded and it takes forever to check out. They also have a limited selection of products that other Jewels have. Dont waste your time at this one and go to the Jewel in Wood Dale ...
Great sales for the 4th of July weekend..
Absolutely love this Jewel-Osco for the cleanliness and stocked shelves.The staff is pleasant and will answer your questions.Every product that you will want is here.Savings are posted clearly and constant.Quick check-out is a plus.Baggers are there to assist you if you need assist to your car.
Sometimes have outdated food but a decent variety. Some employees are great and some are not. Watch your register receipt because we often get over charged and find errors but the store is looking nice with remodel. Nice floral dept. Good weekly specials keep us coming back.
Usually very clean and organized. Friendly checkout staff.
It seems like they are doing a good job of keeping the shelves full. Considering alot of people are panic shopping and you cant find anything.
Prices are crazy high...Im going to Aldi now and saving a ton
It seems that every time I get home from this particular store I am missing something that I was charged for on my receipt. This time I was missing black erroes, the last time grapes. Cmon man!
We always buy JO fresh and good 👍.
Great shopping experience. Very clean, organized, and fast check out. I will be shopping at this store every weekend. What makes this Jewel so good is the cashier in the front (Delilah) dont miss her act, best customer service ever. She promotes a positive customer environment that is reflective of the organization’s culture and values - thank you for the great experience!
This is the only Jewel I shop at. Im never disappointed there and the staff is always friendly and helpful.
Wow this use to be the BEST JEWELS in DUPAAGE county. It was HORRIBLE!!!!! Shelves not filled 9n a SATURDAY MORNING.. UNREAL!! One register OPEN!!! Wow.Not sure whos in charge but I was SHOCK! And sadden I live there almost 20 years!! If I could have give 0 I would!! This is not the Jewels I remember!!
Limited selection, indifferent service. Youll find something here you wont see at Walmart, but prices are on the high end. Be prepared for long check-out lines. And how do you feel about bagging your own groceries? Me too.
I still feel the same the store is very organized and clean the employees are very friendly
Clean and stocked, love the employees
Good selection. Average prices.
Fast trip today even though it was busy
Almost every time we go there they give us some sort of trouble either being them treating us poorly or them messing something up like a birthday cake. Most if not all the time they have given us some sort of trouble there, I would not recommend going there very often only go there if you desperately need to.
I always shop at this Jewel. The employees are like family. Great deals everyday.... Its smaller than the big Jewels, but thats what I like about it. Its easy to navigate and find items easily. Ive shopped at this Jewel for 38 years, and wouldnt think of shopping any where else. Thanks Addison Jewel for all that you do!!
Love this place produce n deli beautifully displayed very clean thru out bakery sinfully inviting the sales are throughout the whole store..especially floral dept. Oh I mustnt forget the great service desk....
I have the Jewel Osco app. Pretty good deals
Im shocked this place has this high of a review. Yes the staff was nice but this store is in such disarray and needs a remodel as bad as it can get. It looks like a time Warp to the late 70s early 80s in there. Layout is weird, aisles are cramped and all the equipment is done. I wont go here anymore, 1 star for the staff working and 1 star for having to work at this jewel for pity.
Been shopping at this Jewel for over 30 years. Many of the cashiers have been there a long time. Helpful and friendly. The only reason they dont get 5 stars is the shape their shopping carts are in. Its horrible when the cart sqeeks, and you cant steer. Caputos has awesome new carts...Jewel needs to keep up.
Smaller store makes browsing through the aisles easier. Always find what Im looking for. Staff is helpful.As a plus, the parking lot has been renovated.
I used to like it not soo much anymore they got rid of alot of stuff I used to get from there very dissapointed. Other than that the food is pretty fresh and vegetables they have great deals on milk it always seems to be on sale.
There was a sign where you enter that says that the Governor requires everyone entering the store to wear a mask. Yet, as I approached I could clearly see a Jewel employee (burly, blonde-haired guy w pony tail) in their characteristic red shirt without a mask talking to a cashier who was wearing a mask.When I came in it was about 15 minutes [Fri, Jul 31 11:45pm] before closing time [12midnight] and so there were only a few customers in the store. The cashier saw me looking his way and came over to see if I had a question. I mentioned that I was surprised by that other employee w/o a mask. The cashier apologized for him and told me that hed speak to him about it.We did our shopping and self-checked out with some help from the cashier. We saw that he had been talking again with that employee who was still mask-less. When asked about it, he said that he had talked to that person, whom he said apologized and that he would remember to bring his mask to work the next time. So, he did not even have one with him? But, the cashier said he would give him one.It was a few minutes past closing so we were leaving. The guy in question was a stocker, so whether or not he wore a mask later is left as an exercise for the reader.
So, this past weekend I went to jewel for bounty paper towels and they seemed to be out of stock. I went to the service desk and asked for the manager because i was irritated they were out. The manager, Jennifer came out and spoke with me and was very kind and helpful. She offered me an alternative product and handled herself in a very professional manner. I wanted to write this review to thank her for being so sweet and patient with me because I know i can be very difficult to deal with. thank you Jennifer!
I used to work at jewel osco and have friends that work their and multiple people have gotten covid there because they refuse to close it and they don’t care about their employees and work them to the bone with little pay and have them I would recommend not going because they are just spreading the covid from employee to employee
Clean store and friendly staff. Lines were short. Was able to get in and out in no time. Best bakery.
I will never go here again for the sheer fact that the guy that works and watches everyone at the self check out let someone steal my cash back and completely walk away without saying a damn thing to him. On a day that I have absolutely no money and going through some struggles. To whomever you where shame on you and shame on management for stating directly to me that that gentlemen was infact seen on camera taking my money but Jewel has absolutely no interest in reimbursing me for the money that was stolen from me while shopping at their store. Shame on you Jewel. I shall never shop ever again for the rest of my days on this planet.
I am updating my review. Aside from my usual great experiences and friendly staff, i wanted to recognize an employee.On 8/28/19 I visited this Jewel, and had a wonderful experience with my cashier. I beleive his name is Niaz (I may have the spelling wrong). Aside from just being friendly, polite and efficient, he helped me out of a potentially embarassing situation.I paid with my LINK card (or SNAP card), and had zero other form of payment. I thought I had only bought good and beverages that would be covered, unfortunately there was a balance of 1.50. First we looked up the item, as i wanted to remove it since I couldnt pay for it, but the description was odd and neither of is knew what the item was. (Turns out it was a 1.50 deposit for the glass Oberweise chocolate milk bottle, which didnt dawn on me until way later after i was home. I had never purchased this item before so I was unaware of this).As usual, it was a busy Sunday with only 2 cashiers open, and there was a decent sized line behind me. It was embarassing to have to admit that I had absolutely no other money/form of payment with me, with everyone in line listening and staring at me for holding up the line. He removed the charge and I was on my way. It may not seem like a big deal, but to me it meant a lot and I was really touched. He didnt make me feel bad or like he was looking down on me. Sometimes it really is these little things that can make a huge difference. Thank you Niaz!!
Food and items from the store always fresh
This was a smaller Jewel then Im use to. However it was very clean and well take care of.
The staff is very service-oriented; however, because of their size, the selection is limited. It is more of a convenience store. If I want more of a selection, I go to the Jewel in Wood Dale. Anthony was extremely helpful checking in back to see if they had something I wanted.
Brian the butcher has been sooooo helpful to me. We talk cooking and the best use of their meats. He offers suggestions that have been SPOT ON, etc. His customer service keeps me returning. The entire staff is always helpful and courteous.
Most Jewel-Osco stores are clean, bright and well kept. This not the case with this store. The dimly lit interior offers the feel of a discount convenience store in an abandoned strip mall. I will be going to other Jewel-Osco locations from now on to avoid the depressing atmosphere. This store needs to be remodeled!!
This is my favorite jewel. they always have my rockstar energy drinks on sale which keeps me coming back. Also, the sensational seafood salad is the best.Staff are very friendly and i rarely see people who cant count abusing the 10 items or less lane. those people should be fired as customers.
This Jewel is a disgrace. Expired food and terrible selection are norms. The store is dirty, doesnt have enough carts, rarely has actual cashiers available and suffers regular breakdowns of the you-do-it-for-us-for-free lanes. Staff, specifically management obviously doesnt care at all. Ground outside the door covered in wads of chewed gum. This store is a constant disappointment and a blight on the community. Addison is a worse town for having this store. Literally, a cat house/casino/Western style tavern/crack house would be an improvement.
This Jewel is horrible. Depending on who is working Deli department, extremely rude. I like to buy salads, and got a Cobb salad(which includes chicken) tonight which was missing the key ingredient, Chicken. Was letting the girl know none of the Cobb salads have chicken, she was like, yea, ok, I can cut up some chicken for you with attitude. Sometimes, their salads are barely half full, pretty much saying the lazy person was working that day. Thats just the Deli department. The produce section is gross. Pretty much everything is close to or have expired, and not to mention all the flys on majority of their fruit. This Jewel is one of the dirtiest grocery stores Ive ever shopped at. Will not be going back.
Asked if I can get a roll of quarters. Check out lady told me to go to the bank. On a Sunday 😕. Ill try not to shop here again. My Wood Dale jewel better anyway and youre always willing to give me a roll of quarters.
Jewel has associates that are always helpful. Never has lines to long, the second they see long lines another register is opened.
The in-store app. Still doesnt work
Very organized. They will open another register when busy.
Had to stop last minute halloween candy.The assortment was low My dog got his dog bones.First time in this jewel and the employees were very nice to direct me rite where to go as I was in a hurry .Thank you jewel
This Jewel-Osco has a very clean, neat appearance. Also small town atmosphere & very friendly courteous employees. U cant get me to go to adifferent grocery store even though there are several others in the area. The door greeters are a kick!
Thestore has been around for 120 years they must be doing something correct
Always friendly staff and wel-stocked shelves.
Excellent place to shop 👌
Other Jewel-Osco stores are very well maintained, but this one often has out-of-date items. I would check the date on everything you buy here.The staff is kind and helpful. I wish Jewel-Osco would put a little money into remodeling this store. Caputos is!
They remodeled and it looks good.
What a terrible store. Saw a manager, I think his name was Jim, using chewing tobacco while he was working. I dont want that stuff on my food and no one else should. Dont shop at this store unless you like someones spit and tobacco all over your food... disgusting!
I dont know I just dont like the jewels and it just seemed like you paying too much getting out of it not the same thing but a lot of people like it they say that is cheap but its not cheap enough for me I need everything to be extra extra cheap you know thats the only thing that makes me feel better thats the only thing that makes me feel better is buying cheap stuff
Clerk was young and rude. Same with assit manager. Not young but rude to me. And would not listen about cashier.
Nicely stocked. I hadnt seen Scott tissue or Lysol cleaner for a while. This Jewel had them. I went for the Fannie Mae candy.
This Jewel still has a self-checkout and thats pretty awesome I think by now Jewel knows that getting rid of the self-checkouts was the biggest mistake they ever made because it brought up there prices on a lot of items
Its good but sometimes its hard ro find some items and they nobody on the floor to help customers =(
I went to go get some fried chicken I had to wait that was not a problem the young lady was very very helpful so was the young gentleman but when I said I only wanted two chicken wings and two chicken breasts when I got home I found two extra chicken legs in there I didnt ask for that other than that everything was very great
Place is well kept, its clean and pretty easy to find what youre looking for. If theres an item that you cant find their staff is well knowledgeable of where items are at. They also have a washroom which helps alot.
The newly remolded Addison store is fantastic. Well organized with great help and sale prices 🙂
Very friendly and helpful cashiers. Only bad thing is that it is a smaller Jewel and does not carry all the items that the bigger Jewel on Irving Park on Wood Dale does.
Clean store, friendly personnel and helpful but does not carry as many items as the larger Jewel in Wood Dale on Irving Park. Still a great place to shop.
To whom it may concern:I was picking up a couple fruit baskets I ordered from your store on November 14th. However, something went wrong with the communications. Thats ok, things happen, but the outstanding customer service that Josephine in the fruit department gave to rectify the issue is definitely worth mentioning.She was on her way home, when I arrived to pick up the basket. I needed for the next morning, so Josephine said she would come in the next morning at 6:00 a.m. (on her day off) to ensure I would receive the baskets.Not only is Josephines customer service skills outstanding, her work on the fruit baskets/trays are beautifully crafted to make enticing edible arrangements for any table!I thank you so much Josephine for assisting me with my fruit baskets/trays.Mary KranzNorman International IL, Inc.
Very cheap products and nice customer service. Convenient because they have handicap spaces.
Not enough staff to help customer
I like the employees they are friendly and always willing to help you find what you need, bakery department need help those employees cant tell you if your getting buttercream or whipped cream cakes or cupcakes and most of them wont take the time to come help you find out for sure what your getting it has only happened at this jewel and not only once its happened on numerous occasions
Had everything I needed and at a very good price.
Stopped by Jewels Had A Craving for Chef Sale & Spicy 🔥 Chicken wings Fresh , Delicious and the lady was very Helpful 😊 Thankyou
Smaller jewel but I use it to get quick items during lunch so definitely has that for it. The staff at the deli is fast and helpful. Definitely recommend the hot wings!
But they are charging $17.00 fo toilet paper. I bought 4 rolls double ply at Wal-Mart for 68 cents.
Thes place is always crowded and u cant wake eney wear with out people bumping in to u it the worest place to shop
Excellent customer experience
Ok smaller store did not have a few items our Lombard location carries.
The people in the pharmacy are efficient and friendly. Had an issue at self checkout and the clerk helped immediately and solved the issue.
This store has the most beautiful, well stocked produce department ever🥰🥰🥰
Needed a package of pork chops...butcher took forever, then handed me the wrong thing....was on lunch break. Glad that guy had tons of time to burn because I absolutely did not.
Shopping can be a friendly place to meet and talk with people. Sort of like how it was before technology side tracked society.... And their are always sales going on....
Looks great with all the improvements! More easier to find things and I think its bigger too.
In and out quick. Fair pricing. They still have safe salt for sidewalks too!
Good sales, clean store.cashiers are really friendly and helpful!
This is a community store that always provides fresh food and excellent service, staff is known for going above & beyond for the needs of the customers
This is a community store that always provides fresh food and excellent service, staff is known for going above & beyond for the needs of the customers
When I went it wasnt crowded yet the place was dirty and disorganized also while checking out the cashier was rude and disrespectful.
Small meat deparment. And their selection on Hot Wheels is not the very good.
Always dependable for any grocery store needs. No complaints here.
The worst 1 I ever went to. Prices high, manager blaming customer not like other Jewels.
First and last time. The aisles were fully empty, remodeling perhaps?
Currently in line where there is 12 people in front of me because there is ZERO registers open. They only have self checkout open. Doesn’t the store close until midnight??!!!
I love this family owned store. The cashiers are very friendly and fast and the lines move fast too.
This is a community store that always provides fresh food and excellent service, staff is known for going above & beyond for the needs of the customers
This Jewel has amazing quality meat compared to its competitors like Caputos. The prices here can even be cheaper as well!
Absolutely love the cashier wish I got her name
Good for produce and fried chicken its awesome
Great variety of quality produce. I would give it 5 stars but i couldnt find a basket on the way in.
Shout out to Carmen for having a great personality and working under hard conditions. Store is clean and they have great prices. Would Recommend
Good amount of people getting last minute items for Christmas dinner. Seeing some good sales.
Everyones always so helpful an willing to help you find anything
Good sup
The best place to get sandwiches, subs, meat packages. Employers are always nice and friendly.
Only two registers open,rusted shopping carts.Employee wery helpful.I would give employee only all five stars
Nice clean store and nice service. Workers are always polite and very nice.
This location has the best employees 👍
The girl with glasses (white frames) is super cute and nice... shes the reason i go there everyday :)
Delicious food and good customer service, and a great place for your Mexican food cravings!
Love shopping at Jewel on lake and Army Trail. They have more of what I like then the one by me in Glendale Heights.
Very clean. Nice staff
Not the freshest fruits and vegetables. You have to find the deals can be over priced to some low grade meat
Great grocery
Had almost everything I needed. Because of panic buyers some items like sanitizer were gone.
I always have a great time at Jewel-Osco goes they treat me like a human being.
3 for 12 fruit and seasoned salmon is super delicious.
Being renovated right now help full staff
Clean and friendly. The place is a little older. Good place to go to escape the cook county beverage taxes.
Great bakery service. Good fresh greens selection. Chopped fruit is so good.
Not too crowded. One stop groceries and more.
Good place to shop for groceries a lot of special I bought some 🌹 good price
Nice place it looks like theyre remodeling
Theyre always fresh and clean (fruit, vegetables and store
Went for steaks. Being Sunday, not too much of a selection
This is the WORST Jewel ever its old nd nasty the carts are old and RIDICULOUS to push need to be updated NEVER will I EVER go to this AGAIN EVER
Good store nothing fancy
The management is friendly, courteous, and honorable. So thankful to have people who actually care!
This place is smaller compared to other jewel stores but has the same great service.
I like this jewel but every time they have a weekly sale they always run out of stock
Kind of small, still great selection. Helpful staff.
Good store feels snug inside a bit
Love their spiced ham and deserts .
Deli workers friendly, still have self service check-outs.
Most of the. time I can. Always find a good sale.
Not a fan of this location. I dont care for how the store is laid out. Hard to find things.
This is only store at that time available for me in the late night
That is fancy is Caputos down the street but nicer people and better prices
It is what youd expect from a jewel. This particular one is a little dated
Clean, friendly store w good quality food
Even though it is small they have a great selection
If you wanna wait in the selfcheck out for 5 minutes to be argued with by their staff, this is the place to go.
Really busy at the time I went but it was a pleasant experience
Ok price are ok some are a little high love their bagles!
Happy & helpful staff working there helped me find what I needed!
Old, worn out, tired looking. Desperately needs a makeover, didnt have what I was looking for.
Just went to pick up some quick items. Can get crowded.
Jewel-Osco has everything you need
One shopping for grocery and food but i am kidding i was here for work
Friendly service
Shop for the best deal.
Fair prices, fully stocked and amazing services
Worst Jewel Ive been in .dirty unfriendly and out of quit a bit for a small dirty store
Their customers are very rude old white men!😠
Excellent makeover and more products 👏👌🙌👍😀
Remodeling Jewel lay out is awsome
Same old jewel hasnt changed much in 40 yrs
Low prices, helpful employees and great deals
Cashier w/bad attitude, not good.
Moldy food everytime I go there i took pictures of food with mold from there
Easy to get around Quick Service wish it was a little bit bigger
Has food como tamal leaves and cereal
Good inventory. Friendly staff
Found everything that was on sale. Thats all I can afford there. The sales
A bit nasty about mask coverage. Rude.
This store is designed weird. And their pharmacy sucks.
Fully stocked fast check out
NICE PLACE TO DO BUSINESS ANYTIME.
Always looking for specials and the employees are always willing to help
Very clean .. Everyone is pleasantly nice.
Great layout of store. Friendly staff.
Find whatever you need at a good price👍
👍🏼
The fastest pharmacy in the midwest! Thank you guys
Friendly staff, awesome prices
Very nice
Very good fresh fruit and vegetables.good price.....
Great selection, moderate to high price.
1 register open,inexcusable!
Jewel stinks now that Safeway is involved
Rude out of date items lazy store manager is condescending
Very clean and fast
Not bad in out workers are friendly
I always find what Im looking for here
Long lines moving too slow not enough cashiers
It a grocery store but clean
Always has what I went there for and sometimes more.
Good clean store
I just love jewel osco
Good food and great selections.
Great things to find
Good and safe environment
Nice stores many selections
Out of goods the 1st day of sale !!! Rediculous!!
Total reviews rating 4.2
199 Reviews for Jewel-Osco 2023:
Review №1
2022-03-12I like shopping a Jewel, go there for different items that are on sale or I cant get the items anywhere else. There bakery items are so good. I also like the floral department, I treat myself to flowers 💐 every once in awhile.
Review №2
2022-06-21Lov this store! Things are very neat and easy to find no 5 stars folks arent real friendly,but the cart persons are very nice bless their 💕
Review №3
2022-07-10This Jewel has gotten better over the past few years but is still smaller and has less selection then the next 2 closest locations.
Review №4
2022-06-14This place is so pleasant to shop at. The employees are so respectful and nice.they also have beautiful flowers outside for sale
Review №5
2022-02-10I always shop here. From the management to the people that take care the carts are very attentive. I will recommend this Jewel store to everyone. MIA IL.
Review №6
2022-03-17What a huge grocery store that has a good varieties from fresh products. Well organized and clean area. That was a quick shop and all is good.
Review №7
2022-03-03Big store. Lots of product in stock. I go out of my way to this store now since they almost always have lactose free milk in stock.... thank you for that.
Review №8
2022-06-25One of my favorite places to shop. Not as big as some. Nevertheless, has most of my general needs and fresh meats. Deli is very good. Never had a bad interaction with any workers or managers. Has a community friendly feel and I shop there about 4 times a month.
Review №9
2022-03-28First time at this store. Maybe an older store but well stocked. I had everything I needed. In and out. Great experience. Stopped late Sunday for several items,the store was busy, yet they had everything I needed. The checkout lines were also busy but moved very efficiently. Good stop, good store.
Review №10
2021-12-30I went in my jewel- location this morning to find out one of the nicest, sweetest and adorable young lady passed away. My heart and prayers goes out to her family and her Osco family. She will be missed.