Hy-Vee Grocery Store in Silvis
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Silvis, Rock Island County, Illinois, US
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Site: https://www.hy-vee.com/stores/de...
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Hy-Vee Grocery Store in other cities:
This stores curb side pick-up is an absolute joke. They have kids running it with no adult supervision. Its unorganized. It seems the past couple months it has fallen off completely. Ive given them multiple chances & no more. Wont be using them again. If you want a great curb side experience go to wal-mart. They have their stuff together.
Hy-Vee in Silvis is a nice clean store. They have a very good assortment of products and their prices are average. You could save money if you were selective but some items can be had for less at other food stores.The pharmacy is slow but they seemed to be understaffed. The staff is friendly and helpful. I give them an overall rating of above average.
This is review is solely based on my Hy-Vee online pick up, I had a pick up time of 1030 I arrived about 1015 that my pick up order at 10:30, proceeded to the front of the store where I would get the rest of my groceries till store employees came out asking who I was and what I was waiting for then I proceeded to wait 40 minutes before going inside the store just to be told they can deliver it because they gave it to someone else now mind you I was the first car in line in the front to pick up the rest of my groceries they served everyone behind me Before I went to the store never will I ever use this service again managers stated they would deliver my food viva door Dash but considering the weather I don’t know when my food will arrive would you be angry
I always love the customer service had a slight inconvenience with the meat bundle bundle but when i went up to customer service not only did they trust my word (unlike other stores around here) they gave me the 30 cents off a gallon i was supposed to get at the register! The assistant manager that helped me was very efficient in solving my problems
Weve tried to love this hyvee for over a year now. We got Hyvee Plus for occasional deliveries, and in a year, we didnt have a single correct order. Whole bags missing, individual items missing, quantities off (asked for 1lb, got a single, ect..). Most of the time we were able to get it right in the end, but its just stressful having to do it with EVERY SINGLE ORDER.Recently ordered flowers for my wife, was given an option of two delivery windows, they missed it by an hour and a half, which also happened to be after my wife left for the day..thanks, I was trying to surprise her before she left.Monday, ordered dinner for 8 from meals to go. My wife got a text that it was ready, called 3x when she arrived, no answer. had to get funneled through the main number to find out that nah, food wasnt actually ready. She got the food 20 minutes after the notification it was ready. Got home, and we were missing 6 items from our order (about half the food). Called, and were told they would cook them right away, but we had to drive back in to pick it up. I did so without complaint. Got there and was told oh, we havent started your chicken yet. All told, got all of our food 70 minutes after we were told it was ready, and our family ate a meal that was half cold over an hour late. No coupons, or anything free was offered for our trouble. How is this even remotely acceptable?Ive given them every single opportunity to shine, and Im just done.
I like shopping at this location because its smaller than most locations. I am able to get the stuff I need on small trips and be out very quickly. Love the full service deli and meat counter. I love the meat counters at Hyvee because I am able to get my steaks wrapped in paper and not have alot of wasteful packaging.
The worst online shopping experience Ive ever had. Our grocery pickup was scheduled at 4:30-5:00. There was only one person working this department, which is completely irresponsible as a company. I personally watched the one poor employee in tears over the frustrations his employer made him endure. And Im not being over dramatic, he actually sheaded tears to more than one customer. HyVee should be totally ashamed of there treatment of this employee. We finally received our order at 5:50, and we were forced to sit in the parking lot in 100° temperatures for and hour and twenty minutes. Very disappointed how I was treated by HyVee. But more disappointed in how HyVee treats there staff. Unacceptable Period.
I love hyvee! Lots of variety and specialty grocery items.They have a registered dietitian on staff if you need help with your dietary need. You can call ahead and set up an appointment. They will give you education on the correct items to eat for a healthier lifestyle.The pharmacy on site has an awesome staff! Very polite and professional. They have a calling service or text notification when your Rxs are ready. They have a drive ip window for speedier service.Hy-Vee has a huge meat department. It includes seafood, beef, pork, chicken, and turkey. Their beef is graded Angus reserve (top 6% grading) they have a wide variety of pre-made dinner items that you can pick up fresh at the meat counter.Oe of my favorites is the bacon wrapped, cheese filled, chicken griller! Its prepared so all that you have to do is toss it on the grill or put it in the oven.My wife was amazed as well. It ended up being our main dish and we threw together some sides at-home. It felt like eating dinner out at a restaurant , except for the bill. We saved lots by making it ourselves. It could have easily cost us $20 a plate Plus drinks. Dinner cost us less then $10 total.They have a floral shop and designers in store too. Their fresh flowers come from a local floral wholesaler who has the best flowers in the area! Whether its a single flower or a special bouquet, choose hyvee floral department! They do weddings too! And deliver (including to hospitals)Are you in a hurry? Stop by the deli and check out the ready cooked foods! Chinese style foid, pizza, and American dinners. It will range from General tsoas chicken to meatloaf. Some stores have the marketplace restaurant inside where you can order and sit down to enjoy your meal.(Pandemic rules apply. Check first)Hyvee services offered are: in store shopping, shopping online, drive up pick up and delivery. They also have a fuel saver rewards program which helps you save money on fuel. Btw, they have a fuel station on site. Its across the other side of the road.
Love how Hy-Vee stepped up to the plate with Aisles online.In the previous 6 months, I have had a hip replacement & shoulder surgery. If it wasnt for their staff shopping for my parents & our households, Id still be limping .Thanks to them, Ive been able to keep my mother out of grocery stores.99% of the time I get everything I order. Same with Mom. They keep our orders separated which other retailers wont do.As I tell every person who loads groceries in my car , I appreciate all they are doing! Several have thanked me for giving them a job! That surprised me. But then, I realized it is true. A need exists & Hy-Vee stepped up. THANK YOU HY-VEE!!!!
I would have gave more stars if the meat department would wear gloves while touching raw meat and wrapping it. Ive brought it up to the manager and I was kinda shrugged off after I told her I no longer wanted it. Long story short. Theyre a fine grocery store. I wish there was more training for some of the staff.
We ordered a birthday cake for my daughters 5th birthday. We picked the color of the boarder and put an image on it with words. We got the cake today, the cake is perfect and unforgettable. Thank you so much to the person who made her cake. If I could, I would give 20 stars.
5 stars because I got a peacock show lol. Loved their salad bar. I had my ribs naked with sauce on the side. The sauce was ok. Im glad my ribs werent drenched in it as the rub was good. I also had fried chicken. I unfortunately did not have any room left for the cheesecake
Great friendly staff, not too competitive on prices compared to Wal-Mart (less than 5 minutes away), but competitive with Jewel (also less than 5 minutes away). Usually satisfying visits, except for when you get a cart that has a messed up wheel that causes it to pull to one side or not spin at all. These carts should be removed and fixed.
Disappointed in quality and selection at silvis location. Usually shop fareway. No strawberries and long wait at checkouts. No express lane open and a guy only had Whiteys ice cream and had to wait behind full carts of customers. Staff not very helpful when you asked where a product was. Several employes where getting online orders not wearing gloves or masks properly.
If you order online and they dont have the items that you ordered and paid for, they just give you nothing and dont bother to tell you! There are no text notifications ,there wasnwas email notifications that items that I ordered were not in stock. I got all the way home before I realized that three-fourths of my order which was the whole reason I went there was not in my trunk.
Business as expected, this is my normal grocery store. Hy-Vees normal sale pricing policy applies to ccx a single item as well as bundles. Any pricing policy that requires large quantities discriminates against people that cannot afford the larger purchase, often the elderly and the poor. Those policies are why I stopped shopping at Jewel several years ago.
Went searching for 3 lbs of dry ice, I thought I was fairly specific about 3 lbs. Manager who clearly didnt care to assist the cashier, delivered 6.5 lbs. I should have only purchased 3 lbs and been done with the transaction. Poor customer service by one person spoiled the entire process. Not what I expected. #hyvee, #poorcustomerservice
Went to the bar side & wanted to eat. Was about 7:30 pm. 1young man waiting on people. Granted, it was not busy at all. He told us he had to check with the kitchen to see if they were still serving. What?! After 10 minutes, he said they were. Asked us what we wanted to drink, but proceeded to clean some tables & didnt bring us our drinks. Finally took our order after that. Someone else from the kitchen brought us our food. When we asked for some utensils & condiments, he told us where to go get them!! I dont what theyre doing there, but service stinks, and weve given them chance after chance.
Decent store. Prices are pumped up. Check their specials and maybe you will find a decent deal. Honestly, Hyvee is the place where our family goes if there is not another more affordable and decent store nearby. Go to Aldi if you want more affordable food. Hyvee does have actual hard alcohol, which would be the only reason to go there instead of Aldi.
Hy-Vee is a good place to shop for groceries. Its always clean. When you need help someone will direct you there or take you right to the place you need. However, they no longer take you groceries to the car like they used to. Which is kind of a deterrent for many of us who have a hard time with it. Sometimes the prices are a little high. But they have good sale prices usually, and their fuel savers are a great way to fill your gas tank.
The people who do the least get paid the most in this company. Products are way over priced for the quality and most of the money goes to some slob that does not even do much that adds profit to the company. The kids working are great just the fact of the amount of profit that goes to those that do not actually do anything and the sub par level of product...well🤔
I know right now this is a terrible time for many people, but when I seen a cashier removed her mask to sneeze that crossed the line. She didnt even use anything to catch her germs... she pulled down her mask and sneeze in the air... I know everyone doesnt have Covid, but still spreading germs like a wild fire! She could have sneezed into the mask and replaced it with a new one.
Hey there, new rules same Hy-Vee. Silvis Hy-Vee Has new markings on floor for one way isles. No shopping cart cops directing traffic. As best could be organized without stop signs and traffic lights shopping was fantastic. Same top quality same top notch friendly service. I gave it five pandemic stars for trying hard to be the best.
Went to the deli for fried chicken, mashed potatoes and gravy. It was horrible. Chicken was dry and mashed taters were worse than a dry mix. The chicken gravy was so salty it ruined the already underpar potatoes. I would have been better served buying my own ingredients and cooking myself...and for less money. Bad experience .
Went to the Asian place for food. The food was v nasty. The spring rolls were cold! It was the worst food experience. I spoke with the managee and he was very appologetic and returned my money.Also the guys who serving the Asian food were very aggressive and unprofessional. Their attitude was to be pushy and just force their way.I highly recommend Hyvee and their food/cafeteria but absolutely not this Asian food place.
I came in for an 8 pc bucket of fried chicken and sides at 7:15 pm. Received 5 thighs, 1 breast and 2 wings. The young man packaging said nothing about missing legs and breast or substituting baked chicken or even if I wanted to wait while they cooked more. The gravy I received was thin, watery and very salty. My family didnt even eat it. The mashed potatoes and slaw were very good. Very disappointed with my first ever visit to the Market Grill area for a family dinner.
Only reason I gave them 3 stars is because of Charlie in the meat department, otherwise they would get 1 star. Making EVERYONE who is purchasing any alcohol from beer to vodka, produce a drivers license is not only invasive, but tells me they cant trust their employees to card the ones that NEED to be carded. I will be 61 soon, & you cant tell me I lokk UNDER 21!!!! I will still do some shopping there, but will BOYCOTT the liquor department until this is addressed.
Meat department is fantastic. Restaurant is fantastic. Liquor store manager Cannot be trusted at anytime. I ordered a 1/2 barrel keg for Christmas. Called to see if it was in. I was told they only had a 1/6 barrel. Not happy at this point but went up to discuss with the manager Ryan. I was told that they tried to order a half barrel but STERNs was out so I had only the 1/6 barrel available. I got home called Sterns and they said they had 3 in stock. Called Moline AOC location and asked them to order me one. Within 5 minutes they called back and said it would be there for pickup tomorrow morning. Silvis and Ryan have forever lost my trust and business. I will be traveling over to Moline from now on
Total reviews rating 4.4
199 Reviews for Hy-Vee Grocery Store 2023:
Review №1
2022-02-12I ordered Mia Pizza from them. A young man named Austin made my Pizza. It was so yummy! I couldnt believe a grocery store Pizza place had great pizza. I definitely will order again from them. Austin was very helpful and knowledgeable about any questions I had on their food.
Review №2
2022-04-14We ordered 2 Chinese entries tonight. The worst food ever. We have dinner from there all the time. The fried rice was so salty we couldnt eat it. The General Tsos chicken was good but cold. The sweet and spicy chicken also was good. It was so hard I couldnt chew it. The sweet and sour chicken was just bad. Its a shame. We wont. Eat there again.
Review №3
2022-06-18Most of the employees are friendly. Hy-Vees prices are way too high though compared to other grocery options and their food doesnt seem to keep as long, e.g. milk from here ALWAYS goes bad before the date, bread gets moldy fast, etc.
Review №4
2022-06-16Pretty typical Hyvee, hit and miss on the foods being good or not. Place is clean with good customer service. Lots of parking and easy to find. Typical Hyvee.
Review №5
2022-01-30I had to ask 3 different employees where a certain item was and all of them said they didnt know. I got frustrated and went to self check out with the items I had. Because a glitch in the checkout system a manager came over he was able to finally tell me where the item was. The employee should know a ball park idea for location of an item and if not be helpful enough to help a customer find it. The manager was actually nice enough to go get me the item so he gets 5 stars.
Review №6
2022-06-30Went to purchase sliced watermelon on 6-29-22 10:15 p.m. 6 signs saying 1.99 get to register and rings up 6.81 , I told clerk I could buy full watermelon for 6.00 she said I was Ghetto and walked away from register . The other clerk that she was talking with when I approached the register then he steps in try’s to rectify the situation , after being called ghetto I just purchased my other items and left the store , this is beyond rude and uncalled for by your employee , so I give my experience at your Silvas , IL store a flat ZERO
Review №7
2022-01-02Mostly good but need to train baggers better and try and keep employees and vendors out of customers way more. They clog the aisles worse than anyone. Employees cheerful and helpful when asked.
Review №8
2018-03-16One of nicest and friendly HyVees around the Quad Cities! They are always willing to help our Girl Scout troop for cookie booths at any time! The management staff are absolutely amazing and friendly! The staff are always smiling and talking to everyone they make you feel like family and at home! The store inside and out looks very nice and always clean!!! Just all around great atmosphere and place!!!
Review №9
2022-04-07I’m very upset that the self check outs are very annoying and takes forever to get done, I have arthritis in my back and find it very frustrating that only one cashier is open, you used to make sure no one was in line and open another lane, you just rely on the customers to do the work now! Very unhappy, your becoming like Walmart and the checkout service used to set you apart from them
Review №10
2022-03-07Did not receive a text about replacing items and am not happy one great thing is Walmart does a great job and will give a better product for same price