Kerbside pickup
Yes
Heinens Grocery Store in Lake Bluff
Categories
Location on the map
Lake Bluff, Lake County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Prepared foods
Yes
Salad bar
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 847-735-0026
Site: https://www.heinens.com/stores/l...
Site: https://www.heinens.com/stores/l...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–7PM
- Sunday:8AM–7PM
Heinens Grocery Store in other cities:
Comments (199)
My favorite grocery. Great cheese selection. top quality produce, good wine selection.
About the best normal grocery store. They have some organic stuff.
I went in to pick up some milk in yogurt first time there so I cant really read it higher cuz I didnt want anyone out
You can find some of the most delicious croissants and artisan bread in the northern suburbs. And their single serving crème brûlée is sooooo good
Very good service but produce prices a little high
Very clean and orderly. Excellent customer service and selection of items
Best Grocery store chain Ive ever been to.
Great supermarket with a variety of choices. Friendly service!
My family and friends have been loyal Heinens customers for many years - so it pains me to write this. For us, the friendly and professional service has helped justify the 10-30% upcharge vs. other local retailers. Yesterday, however, I tried to buy beer and was told by Steve that I cant touch the beer. When I asked for clarity, he said that I can buy but cant touch the beer. This might have been weird but ok in the era of a few national brands. Yesterday I counted at least 20 double IPAs for sale, many of which had no words on the front of the can (only artwork). Without turning the can, the buyer is asked to buy without knowing important details such as the brewer and hops. Because of Steves actions (either supported or allowed by his employer), Heinens has lost a loyal customer (along with all the friends I can convince).
Very organized and clean. Good selection of wine. There is a deli, bakery etc. Everything Is a touch expensive but great clean environment.
Salad bar is great. Love the 1/2 price sushi on Wednesdays. Great selection of alcohol and have the option of tasting new featured wine and beers. Ice cream seems to always be on sale (they rotate brands) which is good news bad news.
Good selection of fresh produce, meats, and breads. Great locally made dessert items near the bakery. Little pricey for some items.
Its generally more of a fancier / more expensive grocery store but the sales are reasonable. I think the deli/bakery is worth the price and the employees are always so knowledgeable and helpful.
We found the selections were amazing and we were not disappointed.
Hi, I bought one of your pecan rolls from your fresh bakery (Lake Bluff store) May 21 . The baker must have been in a hurry, not closely checking the recipe, because that pecan crust was hard as nails, and I nearly broke a tooth! I salvaged the sweet roll part of it, but had to saw the pecans off with a very sharp knife. Shouldnt these rolls be a little more on the gooey/sticky side?
Cute, quaint... its my favorite grocery store in the area by far! I can always count on them to have a wide selection of organic produce, and the freshest of anywhere else around.
Best grocery store around! A little more expensive than the Jewel, but for good reason. The selection is awesome, meat and produce are always of the highest quality and very fresh. The staff is so friendly and does a great job giving recommendations! The store is also always very clean and well organized.
Prices have gone up and its hard to find some items. Staff is nice.
Go here for the beer and meat. The prices are great for the beer on tap, you can enjoy while you shop: $3/14 oz pour. The meat is great quality, they do in house dry aging and seafood is flown in daily. The sushi and poke bar is superb. Finally customer service is great! Friendly staff all around, shout out to Dave, Chuck, Jimmy and Chris.There are two areas I feel they could improve, produce and the local vibe. I seem to always get near date salad mix. Not sure if its due to lack of turnover or what.... as far as the local vibe the store often promotes local, but the local stuff is from Ohio. I get the store is based out of Ohio, but they cant claim local in Illinois with stuff from Ohio.Keep up the good work!
I was there today buying my groceries but once I got to pay at the register I felt they discriminated me because I was Hispanic the cashier just said buy because I told her have a nice day . And who ever was packing my groceries packed them bad my eggs were thrown in the bag with lots of stuff my sushi was tiped my bread was smushed. Bad service I experience today . We should be treated equal how sad situation even my son said they discriminated us .
Lots of high end premium groceries.
I frequent this grocery store because the staff are friendly, the produce is fresh, and they consistently send personalized deals to my email as part of their rewards program. I can pretty much always find what I need & like their prepared foods as well. It’s also in a convenient location for my usual driving paths. Also. Kombucha. On. Tap. 🙌🏼
Store is big, clean, and bright. Staff is helpful and look genuinely happy to work there. They have a great selection of products and most are high quality. Their alcohol section is also very large (although quite expensive, especially for the make your own 6 pack beer).Only complaint is that their fruit and deli sections are absurdly priced. Can spend almost ten dollars on a few apples or 16 bucks on a pound of pastrami. Higher than even Whole Foods.
They so want to be Whole Foods, but theyre not. High prices, some above-average food, but really just another supermarket trying to be high end. The kind of store that would never consider having an outlet in anything but a wealthy community.
Best grocery store ever! Okay, I am biased because I know people from my area there. But thats what is great, they know you and are always helpful. They have a great cheese bar, healthy options and very little junk food. The food is fresh and they make the best hoagies!
Nice store similar to the old fashioned grocer. Over priced items but to be expected turnover isnt great. Maybe they could turnover more items of they let the prices... Just a thought. Quiet.. Never really crowded. Customers and employees are great.
The store is always clean neat and organized. The store team is always very friendly and professional. You really cant ask for a better grocery store experience. Five stars!
The friendliest staff! Seriously, Heinens has brought hospitality into a grocery store. There is always a smile on my face when I leave because its no less than a great experience every time. In addition, its clean and has the BEST brands.
Heinens had been a huge surprise for us. Its not a huge store, yet it has such an enormous variety in certain areas like health supplements, toiletries, balsamic vinegar and olive oils, and more. The selection of teas is amazing. I dont know of any place that offers a greater selection of teas. And the offerings in the bakery are excellent. So, while its not a conveniently located store for us, we keep coming back because of their inventory.
I love Heinens for their organic foods and fabulous wine selection. They also have a great bakery and I buy birthday cakes there. My only concern is they dont sell large quantities of products so I have to buy several smaller quantities and that gets expensive. Its best for individuals and small families.
This is the place to shop. There are many choices of grocery stores. I come here for the customer service. I have had to work late a few nights and have been shopping later. Every time the majority of workers are rude and rush you. No hello. Deli gal yelled from afar what I needed; no hello, no smile. She seemed very aggravated by my presence. I got one thing (needed more but told her that was all), she seemed bothered. Came across 2/6 that were the usual kindness, happy to see you and customer service. I could not find an item, and the gal brought me to the aisle it was in. Check out fellow was put off by my large order, then I forgot a couple things, I did feel bad, said I was sorry forgot a couple things, and no response just a stare. There was one gal that was cleaning near the register, asked if she were open, flat out no. The other check out person just stared at me. No greeting, no smile. Nothing. I was feeling bad because I get there around 7:45 and they close at 8:30; but then I think , they close at 8:30.
Love this grocery store, the produce is amazingly fresh as well as a great variety. Ive also bought deli meats and they are always nice lean and flavorful. They have a great salad bar with very nice salad selections.
A fantastic chain of stores with excellent healthy options and helpful staff!On multiple occasions the staff went out of their way to help me find the products i needed.They also have a good cafe and salad bar with plenty of tasty options, a pour over coffee bar, an extensive alchohol section, olive oil bar and honey bar as well as a dining area in the front of the store, all of which dont appear in every Heinens store.The ONLY complaint i have with the store is that it is rather expensive, but every Heinens grocery store is rather high end, so it is not this branchs fault, and the variety of food and quality makes up for it.I have been to multiple chains and this one is the best.All in all, this is a great chain of stores (albeit expensive) and this Heinens in particular is my favorite.
I love this grocery store! I shop here 4-5 days a week. It is a HUGE improvement over the gross old Dominicks that used to be here. Heinens is so much better in terms of food quality. So many organic and non-gmo options, which is very important to me. They have the most beautiful flowers here too. The staff is outstanding...JP, Chris, Paul, James, Chuck, Dave, Kell, Kimmy, and so many others (I wish I could remember all of their names!) are so helpful and fun to talk to. Highly recommend this store!
First time in the store. Excellent selection of craft beers. Every employee we passed asked if we needed any help. Excellent customer service. Everything is clean. Nice store!!
I’ve been a regular since they opened. I especially like the meat snd fish and bakery. Greatly miss the potato pancakes. They were superb but cool defies management and won’t make any longer. Bad!
For a grocery store, the staff is shockingly knowledgeable of their section. They a bit pricey compared to competitors on some things but you can always expect quality goods. They seem to treat staff well, which is important.
What an awesome shopping experience. It is a very upscale grocery store with great brands and great quality. Not overpriced either. Everyone seemed friendly and welcoming. I will definetly make this place a stop from here on out.
The fresh bakery items are really good, and the selection of higher quality brands is great.
Some prices a bit high, but a solid choice positioned between trader Joes and whole foods in terms of price and selection. Very high quality stuff for the most part. Not a ton of ready to eat stuff but respectable deli, meats, veg. Very very clean.
This store is very nice in looks but the staff is close to horrible, I’ve been in the store only twice and have seen plenty of couples in the store, people with children in the store and all doing Instacart and they have never been bothered, we even have video proof. The general manager rudely walked up to me and my boyfriend while in there and shoved a paper at us and said we can’t have more than one of you in here shopping for Instacart and those are the rules, he let go of the paper, threw his hands up and walked away. My boyfriend and I stood there baffled. It’s a way to treat people and that is not it! We had on masks and everything. I almost considered coming here to shop on a regular basis but after this very rude and condescending experience I would never!!! I have never been treated like this by any other place and me being a manager myself I would never treat any of my customers in that manner. I will take my business elsewhere and I definitely won’t let my boyfriend do any more orders for this place. They’re rude and very unhelpful.
A privately owned grocery that has everything one needs. They have the friendliest employees that are always happy to help. Their two brothers brand is top quality. Fantastic homemade olive oil, and we love their brownies. A great beer, cheese, and meat selection as well.I am from NE Ohio and Heinens was our favorite grocery. To our shock, we found out there was a Heinens 30 minutes from our new home in grayslake.
This is the worst customer service oriented business I’ve EVER been to and will not be back!I am a insta cart worker and a frequent shopper. I have never been greeted by anyone and always treated like I needed to hurry up and get out. I always let that go and never made it a huge deal.For the past week I have gone in to do my insta cart orders and my husband went in to do his orders as well. They approached him one day and asked him to leave the store if he wasn’t shopping! With a angry look and tone of voice! LEAVE the store for doing nothing but pushing a cart!Yesterday, I politely asked a worker to help me find something and she proceeded to tell me (instead of helping) that if we were Instacart shoppers we weren’t allowed to shops together. (Mean while there was a store filled with other people not practicing social distancing.. even the employees! Also other Instacart workers with helpers to carry large loads such as the 600$ I was spending FOR The customer, he helped me push the SECOND cart...) That this was store policy and Instacart policy. They handed me 2 lists of rules as if we were children! I was spending 600$ for a customer and just needed help with one item!At this point I was upset. My husband had been treated with Disrespect 2 times in less than a week. I asked to speak with a store manager ... the manager came over and proceeded to tell me about store rules. We were never once disrespectful or anything! The manager then said “what he doesn’t speak English and started speaking to my husband in Spanish saying he couldn’t speak for himself ...)All in all... this store is terrible for customer service... they will rush you, get upset when you need help, tell you your not welcome, treat you like you don’t speak English and and not help you to the car with big shopping orders. They do not need to have contracts with insta cart if they can’t respectfully treat the independent contractors who work for Instacart. I’ve called corporate and Instacart to inform them of this terrible treatment that we both (both Instacart workers look and former customers) received.I don’t recommend this place to anyone ...
Very convenient location for me to grocery shop. I like store overall as it has good collection of organic and sometimes local produce. However I have had many instances in past where food was bad or went bad before expiry date especially salads. Now, I am just extra cautious while picking anything when I shop over there.
Generally, pretty good, with a unique coffee selection. Beef selections were limited to Choice and overpriced. Otherwise, a nice place to shop. But, I think you need to be careful in general on price.
The produce here is amazing. I loved the chicken salad with cranberries and pecans.
Beautiful store with great products. Everything is laid out in an organized manner. Always super clean. Prices are good and staff is amazing. I must shop here again. Highly recommend!
One of my favorites. Cleveland based so they carry a lot of Cleveland local sauces etc, fun to try them. Nice wine selection, good produce (big pepper variety)
Incredible selection of top notch products you dont find at many other places, excellent meats and produce and a clean environment! The staff is always very kind, personable and welcoming and all around its a daily stop for me!
Good beer and meat prices. Always consistent on good products.
I was looking for a grocery store near by that had a deli and more options for fresh meat and produce. After shopping at target I needed 1 last ingredient to make dinner so we stopped in here and wow! Its like Vons meets Whole Foods. It has everything you need. It costs more than other stores like Aldi, but kind of worth it. The chocolate chip waffles are a breakfast staple. They have a club card with exclusive savings and weekly ad. Glad to find a go to store since moving to this area!
Young couple walked around with no mask on and there’s still an IL mandate requiring masks and the store staff saw them multiple times and did nothing.
I love this store and the quality of food is always fresh which is a plus. Some items are steep in price but again its worth itWould like to see more sales on items
Produce is terrible. Its always too ripe then turns rotten and never tastes good. They are often out refrigerated meat. The worst part is that they are DOUBLE the price on many items including fresh salmon every other grocery store!!
Wonderful market with lots of variety
I love this place. Lots of great stuff you cant find anywhere else.
Is wonderful staff always friendly and helpful
Always great to shop at Heinens. The food is great, the service is always friendly and helpful and its a beautiful place to shop
I strongly fell that this is the best grocery ever visited! Friendly staff, excellent produce, delicious baked goods, high quality meats. Big thumbs up!
Large salad bar and 6 different soups Daily. Half off sushi on Wednesday. Items are a bit pricey but tasty. Love their selection on flowers 3 for $12 bunches
My new favorite grocery store. A large selection of organic and natural foods, plus some unique items from small gourmet companies. Good wine department, fresh produce, and fresh bakery.
Italian cookies from the bakery case were stale...chocolate top ones had hard chocolate ! No individual bagels, really? Pre-packaged antipasto salad kinda old tasting...waste of money.
What can I say about Heinens - they are great! They have the freshest seafood around. They are kind. Their cooked food is great too. Clean store and did I mention kind employees?!
My most favorite grocery store to shop. Where else can you walk around with a glass of wine or beer & do your shopping. I always feel good when I leave there!
Clean store, nice produce, good selection of specialty products. You can drink wine while you shop... not bad. Only issue is price, so I dont shop there all the time.
Pleasant environment but not budget friendly.
Great food, friendly service
Fantastic. Great variety. Well run. Good management. Very clean store. If you are not shopping there yet, its only a matter of time...
Easy in and easy out always has what Im looking for.
Of all the options for groceries available in the area this is our goto store. Friendly staff, excellent produce, delicious baked goods, high quality meats, and what I think are the best bagels outside of New York.
Great place to find fruit, prepackaged salads are fantastic and is a place for unique finds!
I can always find what I need here. If I cant they will order for me. Their meats and fish are excellent. Employees are friendly and helpful.
My most favorite grocery store to shop. Where else can you walk around with a glass of wine or beer & do your shopping. I always feel good when I leave there!
I can always find what I need here. If I cant they will order for me. Their meats and fish are excellent. Employees are friendly and helpful.
Angels Do Exist!Brought my hot soup and drink up to check-out counter but my food card only covered the cost of the drink (hot or prepared foods not covered under program😔) the lovely cashier stepped out from behind register and purchased my soup with her own money!! I am so very grateful for her kindness😊 What a wonderful person and representative for the store!#feelingblessed #payitforward
This place sells high quality products which come with a higher price of course but definitely worth it.
Friendly staff always willing to help. Nice craft beer selection. Lovely carrot cake
Great veggies and I love their cheese selections
Nice looking store complete with a wine station and a variety of price ranges.
Its a small store that seems to specialize in fresh foods like meat and vegetables. Its our favorite grocery store. The staff knows their stuff and will go out of the way to help you.
Wonderful grocery store. Best steaks. Great people.
Always a great store to shop in. They have a great amount of pride in their store and it shows. Its always clean, well organized and the staff is fantastic.
Total reviews rating 4.5
199 Reviews for Heinens Grocery Store 2023:
Review №1
2022-07-09The store is always clean neat and organized. The store team is always very friendly and professional. You really cant ask for a better grocery store experience. Five stars!
Review №2
2022-06-19Love this grocery store, it has allll the things youll need when cooking those weird dishes. And their fruit/veg selection is beautiful...you can tell someone goes through them regularly.
Review №3
2021-06-19Love It! Their Very Friendly. The Store Is Quiet, Very Clean and Offers Great Selections On All Products Including Their Own Personal Fresh Organic Selection. Its Truly Pleasant When We Shop Here, Always Worth The Trip.♥️
Review №4
2021-07-10I come here for the chocolate bomb truffle cake, and it never disappoints. The stuff is always helpful and courteous. The stor is always clean and well organized.
Review №5
2022-05-24They have a wide variety of groceries, not expensive, and good check-out service.
Review №6
2017-10-29Nice high end grocery with unique hard to find items. Grab a beer ($3) or glass of wine while you shop. Very select craft beer selection along with the usual big name beers.
Review №7
2022-05-26It was my first time going to this store. I was amazed at the products they have. It was like shopping at Jewel-Osco.
Review №8
2022-05-24Love it, it has so many things that I havent found at any other supermarket
Review №9
2022-05-24Decent selection of local produce and products. Local fruits and veggies are priced well.
Review №10
2021-11-25Parking here was a challenge. The produce was exceptionally attractive although the prices were somewhat higher than I had seen other places. I was there for fresh herbs and a can of chicken broth. Was able to get both.