Identifies as veteran-owned
Yes
Healthy Pet Store Aurora in Aurora
Categories
Location on the map
Aurora, DuPage County, Illinois, US
From the business
Identifies as women-owned
Yes
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 630-851-5187
Site: https://healthypetaurora.com/
Site: https://healthypetaurora.com/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–6PM
Comments (199)
Love this store! Great selection of food and pet health products, and the prices are good too. I don’t get pushed to buy things like at other similar stores. One thing though, please make sure all your employees wear a mask.
This place is the best!! They’re always super helpful when you call in. We have 2 dogs (a senior and a 7month old pup). I’ve taken the older dog there to use their wash station which is great and such a great price. Both dogs have a specific diet and when I asked about a certain food for the pup, they started carrying it for me. The older dog requires some CBD and joint supplements since she has arthritis and they always have what we need. We love to support local too so we really only go there for our supply needs. Couldn’t recommend them enough!!
I am in love AGAIN ♡ Healthy Pet Natural Pet Care 👀💞 is always in stock of fresh baked goodies, organic & special need diet foods/products. Treats for US PET LOVERS TOO!This treasure is a tucked back gem just N. of interstate, across from the enormous Chicago Outlet Mall. I began as client for nail clip & grind/file and I KNEW if their pet handlers & grooming staff were THIS AMAZING, I needed to stay & shop.Today I just met hard-working lovely, brass tacks boss lady & YEP!, Family owned & operated. GO HERE! THEY CARE. IT MATTERS. Quality is found in passion & drive of Family Small Businesses 🎈👍🏼😊
Have have been bringing my furry luv here for a few years. Everyone is very pleasant and the prices are fair.
So furious and sick of groomers taking it upon themselves to cut areas you tell them not to. Now my dogs tail looks like a palm tree. Great job. Never again.EDIT: And he has cuts where they shaved him. Again, an area I did not want cut or shaved.
Been coming here occasionally for about 14y. Staff is always friendly, knowledgeable and helpful. Every community needs a place like this.
A Great selection of All Natural Pet Products! Plus the Associate was very knowledgeable and helpful!
Great place, great prices, we have been going there for years.
Worst grooming experience ever. Why doesn’t this store just get rid of this service. Reading the reviews they have always had issues with their grooming. They humiliated my 11 yr old dog and shaved off all his hair and when picked up all laughed at him. Noticed the old papa bear restaurant got demolished right next door to this location. You might want to call the bulldozer back to your location healthy pet..
Was rather disappointed last month when I called to verify walk in nail cutting hours and 15 minutes later when I got there, a “no grooming today” sign was being put up. The time before that when I went to get my dogs nails cut, we came in 30 minutes after grooming had opened and the groomer wasn’t ready and told us to wait 15 mins for the nail grinder to charge. We used to love coming here, but the last 2 times have not been a good experience.
Phenomenal groomers and staff.UPDATE:I just took my dog again to be groomed. Seriously.. This is the best shes ever looked!! Im so grateful for the amazing groomers there!!!! I highly recommend this place over Pet Supplies groomers or any other place. My dog loves them to boot :)
Very friendly people. Great quality dog and cat food.
Thank you from the bottom of my heart for all the help you have provided us in properly feeding out dog. She has poor functioning kidneys and the vet suggested a prescription food. When I called you to ask if you offered the item you suggested a raw and natural food diet. While our dog will never be cured, the changes in her are dynamically different. She also gets so excited when she sees any of us preparing her meals now. She would most likely write a thank you card if she could. Plus the automatic orders and local delivery is a blessing! Having a toddler and remote learner at home doesnt allow me the opportunity to go to store much these day. So thank you for the awesome service you provide our community.
Took my dog in to get a nail clipping done no appointment was able to walk in done in and out in minutes friendly staff
Good selection, plenty of dog snacks and they carry most high end food brands. Pet friendly obviously, my dog had a blast picking out treats.
The people here are so friendly. Our dog is always so happy after he comes out of grooming and he doesnt even normally like people but loves the staff.
Had my Sheltie groomed here today and she came out beautiful.Great selection of foods and supplies.Friendly and knowledgeable staff.
I have taken my dog here for 6 years and was always satisfied until my last visit. They have a new employee named Atlas that is rude, abrasive, and argumentative in his demeanor. He also did a horrible job on my dog. He viciously yanked and pulled and yelled when he was handling the dog. He then lectured me on formal training that I have to do if I wanted to continue to bring my dog in. Note that not one employee ever had a problem with my dog, a yellow lab, until he did.To compound the problem Nicole, the manager, refused to take or return my calls to discuss the matter.Dog owners be careful if this maverick employee is assigned your pet!I WILL NOT BE BACK!!!!
Great product variety. Large variety of non rawhide chewables.
We LOVE coming to Healthy Pet! When I ask my puppy if she wants to go shopping she knows were in for a good time. The staff is so friendly and they have a birthday program you can sign your pets up for. They have a huge selection of treats, toys and anything else you could need for your furry or feathered friends. Some of the toys can be a bit pricey, but they have tons of options. While we havent used it yet, they do also offer grooming services here.
Great place for quality pet products at an affordable price. Most of the products youll find here have tons of positive online reviews. Plus, youll be able to find products that a lot of big-box pet stores dont carry.I have also personally used their grooming services for the past year and every experience has been great for my pup and always ends up looking great.The staff is one of the best parts of this place. You can tell theyre all animal lovers. They all genuinely get excited about every four-legged friend that comes through their doors. They also have been extremely helpful by answering any questions I may have on various products or services they offer.Without a doubt, I would highly recommend this place if youre looking for high quality pet products that cant be found in big-box stores that is also run by extremely friendly and helpful staff.
This store has improved so much over the past few years ! Much brighter and an amazing selection of quality, holistic pet foods. Always helpful employees 💚
Prices extremely high. How is freshpet almost 3x the price of any other place? Will not be returning
Wide selection of treats and foods. Was able to finally find a treat one of my cats will eat she is so picky, the other less picky. Better scratching box prices then normal stores. And found two new collars out of their extra small dog collection that my cats liked. They choose their own collars after i got them home and woofed down on the treats. And have enjoyed them almost every day since.
Great find. Im new to the area and was searching for a pet store and found so much more. They have a bit of everything. Joined the purchase points plan. Looking forward to returning soon. Helpful, friendly, professional staff. Great experience. 🐕🤗🐶🙂
Very knowledgeable staff, helpful, made me feel like I was making the right decision for my cat who has urinary problems!
Great selection of pet products and services (grooming) in a convenient location. Healthy pet may be more expensive than big box stores for your pets needs, but the products they carry are high-end in comparison and their customer service is incomparable. Also, their groomers have always done a great job on our dogs, weve taken 4 different dogs there over the last 6 years.
Awesome selection of dog foods and other pet things. Prices are competitive, even compared to online prices. Love supporting small private businesses like this.
The best place in the area to get pet supplies or a new best friend. Rescued animals looking for a forever home just tear out your heart.The staff is friendly and efficient, and its obvious they take excellent care of the animals they have.My current cat (shes amazing!) was adopted through Healthy Pet. If it werent for them, I wouldnt have my baby.Thank you, Healthy Pet!
Healthy Pet is Great with their Grooming services! We have been taking our Dog here for about 3 years now, he is difficult sometimes, but they still manage to make him presentable and free from his matted fur! He always comes back looking very nice and clean! Thanks Healthy Pet!
First time being here. Was a little nervous to get my new dog his first haircut. Went to Groomer Giselle because she was recommended by a friend. She did such an amazing job with my dog and I’m super impressed. I’m happy and my dog is happy :) definitely come here they clean your dog, cut hair and nails and brush teeth for very cheap!!!
When first walking in, it is a little overwhelming just how many unfamiliar products there are to choose from. The staff here is super helpful though and you can tell truly are animal people. Much like myself. The range and quality of the products that line the shelves here is actually quite impressive once you get over the unfamiliarity of not being in a big box store. I must also mention prices - WAY less than I expected. Competitive even! This place is definitely worth checking out with youre a pet parent that wants the best products for them.
Store was large and seemed like they had many options for food. We went in for toys and other miscelanious items and it seemed they only kept one or two of anything in stock as lots of the spaces by the toys were empty. Not a bad store for something quick but have been going to Pet People or Krisers instead for the customer service as Im a first time puppy owner.
I love buying my dogs good stuff, and I find all that I want here. I change my dogs food every bag we get, and I do not buy highly farmed animal like beef, chicken, Turkey, pork. I generally get lamb, wild fowl, bison, venison, etc. I find great products and good prices. I also find the real gross stuff that I absolutely love treating my dogs with. I do not buy hard treats that you cant indent with your fingernail, so sometimes a variety is hard to find. My go to treats are skin, organs, and general animal parts. My last trip I picked up 26lbs of Instinct or ND venison, 2 duck heads, 3 beef uteruses, a pack of lamb tripe, freeze dried lamb patties 2lb, ostrich jerky, and 5 Fromm cans of wet food as they were buy 4 get 1 free. My total was $120! That is a good price as all that nasty that I buy gets expensive. The store knows I buy that gross stuff and will periodically put some aside for me as I go in about every other month and a half. LOVE IT.
The people here are super friendly, helpful, and honest. I was once charged double for an item, and they called me the next day to let me know and it credit my account. To be honest, I doubt I would have noticed, but I really appreciated their how honest they were and how quick they were to rectify the situation. Aside from that, there is a great selection of healthy pet food and toys.
Great place to buy top tier dog food. They also offer grooming services in the back of the store. They also have a loyalty program for the dog food purchases, which gives discount coupons. We also like that they support area rescues with adoption events. If you are looking for a cat, they usually have a few in the store to give the rescue a better opportunity to place it in a home. They do not sell pets, they just support home based rescues by sharing their great space. This store is just North of the outlet mall.
Total reviews rating 4.6
199 Reviews for Healthy Pet Store Aurora 2023:
Review №1
2022-03-03Hello beautiful people, I wanted to share with you my Excellent experience at the Healthy Pet Store in Aurora. My family has a Fur Baby White American Bulldog that has many Allergies. This pet store is by far the most accommodating pet store for all our fur babies that have a sensitivity to every day brands. We drive from Freeport Illinois to get our pets food. They have a wide variety of options for all fur babies. Please see my photos to show some of the amazing products they offer to All. They even offer obedience classes. Theres a rest room in the facility for our young little ones complete with changing table. The facility offers a brand of dog food called Farmina which is an all natural brand of dog food. I also want to let you All know that they have a rescue kitty named Scully if anyone is interested in having a very Loving cat for a companion. He is so loving and waiting to find his Forever Home. I pray you all have the Best experience as myself and please lets find Mr. Scully his a real Home. Bon appetit to All the Amazing Fur Babies in the World 😁
Review №2
2022-06-18Great place to get pet supplies for cats, dogs, and small critters. The staff is very knowledgable, friendly, and accommodating. If youre furry friend has a special diet, Healthy Pet carries a variety of minimal ingredient meal options including raw options as well. They have tons of health and grooming products, toys, accessories, and more. You can also schedule a grooming appointment for your pet or diy.
Review №3
2022-02-10Good place with a lot of options, primarily use for grooming where we get consistent results that listen to requests. Our dog is quite the nervous nelly but he loves the staff and comes out happy
Review №4
2022-04-03Friendly, helpful staff are always available to assist. Great spot to pick up yogurt bites for the dog.UPDATE: 3/3/2022 another 5 star visit. The staff was very friendly and helpful. The store has a very good selection of product. I would definitely recommend Healthy Pet to people.
Review №5
2021-08-01This is the first time in 8 years that I have something negative to say. I am very disappointed in the service that we received. My Maltese mix did not do well after the his last grooming visit. Something got into his eyes and he couldnt open them for at least 24 hours. We called back shortly after we brought him home to see what happened and if they could suggest something to help and they told us to send pictures and the manager would call us the next morning. Needless to say. She did not. My husband call after work to talk to her and someone told us she was on maternity leave and has been for a while. He then asked to speak to someone in charge and there was no one available. They told us someone would call. Its been over a week and no one bothered to contact us.WE WILL NEVER GO BACK. THEY HAVE LOST US AS CUSTOMERS!
Review №6
2021-11-21This place and its people have become a staple to my precious pups life. Theyll even help keep track of weight and growth. Definitely recommend the super easy sign up with them to get frequent coupons and perks on bags of pet food.
Review №7
2017-10-17I went into Healthy Pet yesterday looking for a new food for my two special needs pups. Their vet advised that they lose some weight which would make it easier for them to get around. Megan is a paraplegic, Popcorn is a puppy mill survivor with a deformity to his front legs. I spoke to Nicole and she was wonderful! She didnt suggest the most expensive foods in the store and in fact, I came home with one that was a third of what I thought Id be spending. She also gave me a bunch of samples and a safer alternative to one of the supplements my vet prescribed for them. Being disabled, my pups do need a variety of supplements and I think Nicole knows more than my vet does in that regard so well be going back for more soon. Switching my dogs from a canned food to a dry kibble, I was concerned they wouldnt eat it. They wolfed their new food down! I couldnt be happier. Thanks, Nicole!
Review №8
2019-10-22Took my puppy there around 1 picked him up just a few minutes ago, and you should see him so cute and adorable. hes nice and clean now. they trimmed off some areas I was unable to do and trimmed his nails as well as clean his ears all for $30.00. prices vary depending on the size of your dog and or type, overall nice friendly staff good experience. #cute and friendly ❤
Review №9
2021-06-29I have been taking my dog her for a while and they always do a great job! I took my other puppy for his first appointment here and he did get a razor burn unfortunately :( but that was only one not so great experience out of Many years of going here, so it’s overall pretty good! I definitely recommend Tina, she is very patient and always leaves my dog looking very nice! Their prices are also not too bad considering the size and length of fur :)
Review №10
2019-09-04Weve had a lot of healthy and natural pet stores open in this area recently, but I always come back to Healthy Pet. Their friendly and knowledgeable staff have helped me with many of my pups most challenging issues including calming and allergies.My latest senior pup Chaz says go! Its his favorite store. 😁