Hampton Inn & Suites Danville in Danville

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Total reviews rating 4.1

199 Reviews for Hampton Inn & Suites Danville 2023:

Review №1

2022-01-31

Oh my, do I miss my Hampton hotel in Danville. I actually resided at hotel due to contract employment. I got to see how hard housekeepers have it with inconsiderate guests leaving the rooms like back at home.I only have nice things to say about the personnel and GM. They went above and beyond the call of duty. They made me feel at home away from home. They made me feel loved and were my support team when I had a bad day. They made my day by putting a smile on my face. My room was always cleaned daily. I had fresh linens and towels daily. All the times I used the hot tub and pool I never encountered any problems. I enjoyed their daily breakfast selection. Now Im at courtyard in PA. The hotel is all about the $$$. Personnel are not friendly. They walk around like zombies. Not even a fake grin. I would trade my Hampton Inn at Danville for all the upscale from the courtyard. In my heart nothing beats my Hampton and its staff. I love them all and would go back to contractual work in Danville in a heart beat just to stay there again and be around family.

Review №2

2022-03-24

Recently I stayed at the Hampton Inn and was very pleased especially with having multiple basketball teams staying there as well. It was very quiet. I wasn’t there very much but to sleep but when I needed something, the staff (mainly Adam) took care of it immediately. Adam was so nice and always had a smile on his face every morning. I had a chance to speak to the manager, Jaime and you could definitely tell she took pride in making sure everyone staying there was satisfied with their stay. Thanks!

Review №3

2022-02-09

Lack of maintenance and care in the parking lot creating a hazardous environment. Frozen solid ice and snow left throughout parking lot. You can barely walk and roll your suitcase. Meanwhile, the Marriott next to it is nice and plowed. Screw you, Hilton. Staying in Marriott next time.

Review №4

2022-03-06

Room prices were extremely high for this area, and at that rate I expect excellent conditions. The room was supposed to have a microwave, it was missing. Desk said they are missing some and they havent ordered any replacements. Found hair stuck in several towels in bathroom. Overall the room as a bit too worn.

Review №5

2022-05-11

For one, I was harassed by a girl who’s friend worked there. The girls name is Michelle Huggins. She has long fire engine red hair. My friend and I were in the pool and I was told even after hours we were able to stay in there. I only got the hotel room specifically for their hot tub. And one of Michelle’s friends didn’t like me for some weird reason and all I know is she was cracked out and apparently she thought I wanted her cracked out man. So, Michelle kicked us out of the pool area. Although, it was way after when they should’ve closed the pool down hours ago. Michelle gave this girl a free room as well. The entire night was just annoying from then on. The girl finally came down after I was sitting in the lobby and made a noise complaint. Saying that we were too loud. We weren’t loud at all. And Michelle’s friend that was staying there sent her husband down to complain some more. They stayed on the third floor. So, they lied saying we were too loud. But no other person made a complaint other than the cracked headed husband and girlfriend because they just didn’t like me for some reason that I don’t know. So, michelle, your little crack head posey is bad for hotel business, quit giving your friends free rooms while others had to pay 200 dollars for us to get kicked out of the pool area. Crackheads gotta stick together right?

Review №6

2022-02-04

In the beginning of January I had to go to the Danville area to handle the death of a family member and estate. I always utilize Hilton hotels when possible. I was there 6 nights. The rooms weren’t clean (trash on floor around beds upon arrival), weren’t cleaned while we stayed, (I had to go get towels and toiletries most days and), rooms haven’t been maintained (water poured out of the handle you turn the shower on with, towel hangers hanging off the wall, broken TV and phone), people were in our room without us being told (we had to return the tools that maintenance had left in the room), we had money and my AirPods go missing, and to top it off the hotel won’t respond to phone calls (from me or Hilton corporate).We have used this hotel for years when we visit the area to be with family, the quality has gone down tremendously, to the point we actually booked my disabled father a room in a hotel across the street after we were having dirty bedding and towels left, even after we specifically asked for room service.I’ll never stay at this hotel again. I’ve waited weeks for a call back about the stolen items.Don’t bother going here.

Review №7

2022-01-13

We came to town for the funeral of a family member and this Hotel decided to double book a room for my family keeping our $1083.66, after months of requests and promises from them they now refuse to refund us. I would not recommend this establishment and definitely do not give them your credit card information. This has not been a great experience and is leading to a legal dispute. Use CAUTION here!!

Review №8

2021-08-02

The first impression of the lobby was very clean and welcoming. The managers and attendants at the front desk were absolutely amazing. They were friendly and accommodating for our needs. They were able to book us a room last minute due to a misrepresentation of a falsely advertised motel in the area. The room was well kept. Breakfast in the mornings was excellent and fully stocked both mornings we were there. Great experience and highly recommend staying here.

Review №9

2021-10-26

When I arrived, the desk attendant was not at the front desk. One of the cleaning staff yelled for her when she noticed I was standing at the counter..When the desk attendant came out, she was wearing ripped jeans, not a professional first impression. The room I received had been smoked in and the smell was very strong. The staff had a somewhat defeatist attitude about the matter although they did quickly put me into another room. However, the overall attitude that came across was Oh well, not much can be done about the problem other than give you another room. Any smokers reading this, please, please take it outside. It is difficult to remove the smell and there are folks that are allergic. Common courtesy please!!The second room I was provided was very clean and tidy. Kudos to the cleaning staff!In contrast, the staff handling the Continental Breakfast was a rockstar! She was very helpful and pleasant to speak with.Overall, it was a nice stay.

Review №10

2021-10-27

Awesome staff! They really go above and beyond to help! We had a bad hotel experience at another place and they were so helpful!! My family came from out of town for my wedding and we were all so happy! Lovely lounge area and excellent breakfast , we had a blast! Love everyone there so much!!