Kerbside pickup
Yes
GameStop in Berwyn
Categories
Location on the map
Berwyn, Cook County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 708-484-2057
Site: https://www.gamestop.com/store/u...
Site: https://www.gamestop.com/store/u...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:12–8PM
GameStop in other cities:
Comments (88)
Cant complain, I get all my video games here. Service is great and very knowledgable about the latest games some are very passionate about it too.
Have most products needed for enjoyable gaming. If not will order and have it shipped.
Thank you Juan & Ken for all your help. Trade-in went successful. I appreciate your extra effort!
Good place to wait in line! Lol but a great shopping place. Just so you know its going to take a very long time for you to stay in line!
This gamestop had a game I wanted to buy, so I called - constantly! - but no one picked up the phone. So I had to drive all the way over here to pick it up. I walked in and no one was around, until this not-so-friendly guy walks outta the back room, I believe his name was randy, he had this REPULSIVE additude towards me, so pick up my game and just left it disgust. I was trying very hard to hold my friendly side and to not tell him off! Management, if youre seeing this, you better hash some words at this specific employee or better yet find a better replacement!
Terrible Experience, ordered a game for in-store pick-up, when I arrived, Iwas told someone else picked up the game with same confirmation number. Provided me with the corporate number to request a refund. AVOID THIS STORE!!
1 star due to the fact that the sign on the door clearly states that the place closes a 9:00 PM on Sunday and I got there at 8:20 and it was closed. If the place closes at a different time then they should have the decency to change the damn sign.
Very nice and help6 people working here
Buyer beware! I was sold a nonworking xbox live 3 month subscription here. When I called then about the issue, the manager blamed microsoft and asked me to call microsoft support. I did and they informed me the code had been redeemed... 2 DAYS BEFORE I BOUGHT IT! They suggested one of the employees might be doing something funny. I called back to alert the manager about this issue and not only was he not interested in this issue, he hung up on me. I called back to get his name and he wouldnt identify himself to me and invited me to instead report the employee who rang me up to corporate. There are lots of other places purchase games in the area. I would go someplace else.
I been going to this Game Stop location for quite sometime now. The Staff their is awesome so very helpful and courtesy. They always greeted their customers.
They helped me transfer a game pre-order (including the store credit from trade-ins I had used to make the deposit) from another store after I moved here. AND the code to said digital pre-order is available the evening before the game drops, so I can pre-download! I had been nervous only people ordering through the specific console stores would be able to do that. If this hasnt been the case, my next occasion pre-ordering a game would have only been through the console store.
Pre ordered a game from them recently and when I went to pick it up, they didn’t have it. Thought to myself what was the point of pre ordering if they aren’t going to have the product. Might as well buy it from a place that’s going to have, like Best Buy.
Now with this pandemic going its hard to get a hold of certain games to certain systems but other than that Ive been good at certain gamestop locations this is one of my faves when Im n the area
Very friendly staff good selection of games
Their staff are always friendly when I go in. Prices and selection are average. Flexible payment options and rewards program available.
Very clean and organized gamstop. And this is like before Christmas. Quick in and out for me.
The service is excellent. Ive been shopping here for more than 5 years, never had a problem.
Told could just buy console ps4. When I got there they said only a bundle. I left. Unacceptable.
Dope sales reps whoever I spoke with on the phone was helpful and not in a hurry to get me off the phone💪🏻
Used games are same price as brand new online. No public restroom. I see you Target.
The customer service is always helpful,usually they have whatever im looking for in stock.
Great friendly staff. Nice selection of things that arent games as well.
They are very slow but love coming here makes me feel like a kid all da time
Friendly guys at this Gamestop. Actually came up to me and asked if there was anything in particular I was looking for. Made this my Go To Gamestop.
Helpful with the product and warranty.
Always friendly staff!
Very knowledgeable staff. Great selection of pre owned games. Great experience
They r always nice and game me a flyer 4 new games coming out.
The employees are knowledgeable on most video games and consoles. Very friendly and helpful when you have questions.
Best Gamestop around. Wouldnt go anywhere else.
Quick service but prices can be a little too high for used copies of recently released games.
They never answer the phone...trying to find out information over the phone is impossible when you dont answer.
This place is awsome im saving up for advandced warfare i want that so bad and i want titanfal ill give this 1million stars its the best vidiogame store
Super friendly staff very knowledgeable on video games
Great service and great deals left out the store stocked
Never has anything in stock
Used stuff is just as good as the new stuff if theres no scratches
Very, very helpful, and knowledgeable. I hope they find my lost wallet.
If Avery is working, its already gonna be a great experience ;)
Get all kinds of games and great service here
I come here so often! Great employees and chill!
Great place to get your games and great service
Great service. Nice people. Without a doubt the best location!
Gabi was very helpful
Good variety of games and accessories...friendly helpful staff
Friendly Staff & Nice Service
They have many video games. Service is good.
The customer service was amazing as always.
They offered me $7 for the cure to cancer
Good food
I get all my best video games here
Terrible the hung up on meVery rude
Very bad prices rip off
Nice and very helpful
Amazing employee and good deals
They open the door for me even when they were closed.
One of my favorite spots
Good service 👍
Best game stop of all game stops.
Very friendly staff.
Why is it different from the city?
Average, just average
Staff is cool
For the game lover in you
The best
My favorite place
This gamestop is huge!!
I love the store
Its ok
I hate this store
Great location
Good service
Love the games
Alright
Marcs place
Great employees
Its fantastic they have the best games
I buy everything here
Total reviews rating 4.1
88 Reviews for GameStop 2023:
Review №1
2022-03-30I went to 2 gamestops to try and get my situation fixed, had a online chat with a employee, called technical support 2 times and I have had still 0 resolution to my problem. My problem is I have 50k points and I am not able to redeem them bc I am supposed to get a verication email that is not being sent to me. Now I understand technicall issues but the thing that upsets me the most is that I am able to receive all promotional offers from GameStop but not to redeem my own points? I am overall very disappointed with how GameStop has taken care of me during this issue that is not to my own fault. Also as a side comment I bought a Ps5 controller used and it had to be the most horrific controller in terms of filthyness I couldn’t believe it could be sold in the condition it was in. I obviously went back and returned the controller. P.s. the guy manager is terrible always has a smart response and very lazy work ethic. Upset Gamer.
Review №2
2022-05-05David was incredible help me in every way he love his job continue to come here
Review №3
2017-01-01This place is decent place where you can get merchandises for gaming - the place is bit small, but almost have everything you might need.
Review №4
2021-12-15If I could give a zero I would a guy with a blond ponytail is the manager, he has THE WORST CUSTOMER SERVICE I’ve ever seen in a employee at ANY GameStop I’ve been to. He’s usually opening the store,I walked in and asked for PlayStation plus cards he said he didn’t have $100 cards(understandable) but when I asked if he can call another GameStop nearby he says he can call every GameStop in chicago(sarcastic) and won’t know what they have. LAZY I used to work at GameStop I know you can call another store he should be suspended for not doing his job.
Review №5
2021-05-06Always a great experience. The staff is friendly and very helpful with finding what your looking for, answering questions, and letting you know what deals the store is having. If youre looking for a game they dont have they will help you find a store that does, and call them in advance to hold on to it for you. The prices are reasonable, but the used games should be a little cheaper.
Review №6
2022-02-28Bad management, not keeping up with stock on events days after theyre supposed to. Frustrated gamer!
Review №7
2021-05-06Be careful going to this location.. I ordered a Xbox controller from here and paid for next day shipping and got the controller 4days later.. Tried to get a refund for next day shipping and they gave me the run around like I didnt purchase from them and customer service was horrible.. I wont EVER be going back there.. Thanks for nothing!!
Review №8
2019-03-14If I could give a zero I would. I waited for 45 minutes in the rain to get gift cards for students and they still aren’t here.
Review №9
2021-03-02Awesome customer service Marco took care of me and the next day the other guy had plenty of good information of my questions. I did not get his name unfortunately. Will definitely keep coming back.
Review №10
2021-11-18I was satisfied with the games and the service was good and I wont mind go again thank you.