Kerbside pickup
Yes
McDonalds in Dekalb
Categories
Location on the map
Dekalb, DeKalb County, Illinois, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 815-758-4900
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (65)
Worst McDonalds experience ever.I had stopped here for breakfast. At the register, a young male manager was taking the order with his mask on his chin, during the middle of the COVID pandemic. There was a glass shield between us but I was very uncomfortable.Id ordered Sauge, egg, and cheese mcgriddle with 2 hashbrowns and a mocha frappe. When I received the food, it looked like someone had carelessly dumped everything into the bag. The drink was sticky all around the cup. Which led me to carefully examine the food.My breakfast sandwich was the only food that was OK. The hash brown wrapper had a pool of oil on the bottom, and dripping from the side. The oil had a dark brown tint to it. I am guessing the oil had not been changed for awhile. My Mocha frappe had a strong taste of strawberry. Again, my guess is that a single milkshake cup, or a container is used for both strawberry and mocha frappe, and it is not cleaned after each use.When I was done wiping the cup clean and examining through the food, I was already on the highway, did not want to turn around for some McDonalds. I was very upset the whole morning, but forgot about it until google asked my how my experience was at this oasis. I hope someone from the Oasis or McDonalds reads this and make changes.
Ordered our food and it took 30 minutes to get two cheeseburgers without onions, fries and a drink. Then the fries werent hot.🤢 the cheeseburgers - one had onions, one didnt and they were lukewarm 😔- but the upside- they got the drink order right.
Wow I went at 2:20 am and Im so impressed . This is by far the best McDonalds to go to ...at night 😂😎
Team member/cashier was on her phone while taking my order. She was short with me and acted as if I was an interruption. The fries were old, stale, and burnt. When asked for fresh fries, she gave attitude and proceeded to slam things while making new ones. The fries after wait were good and we were served by a more courteous team member. Very disappointed.
Food was okay. Temp was barely warm
Slow service, incorrect orders, violates health code. Ever since the store was franchised out at the end of last summer the quality of food has declined drastically. I have witnessed the store make numerous health code violations. If you want to McDonalds at that serves fresh quality correct food go to the Sycamore location, the nearest corporate location, its only a few extra minutes off the tollway.
Either not accessible to westbound traffic or no drive thru. Either way not acceptable for an interstate location.
Waited 20 minutes just to order food from here at 10pm.One of the employees was touching his shoes and then putting fries in the box, all without washing his hands and no gloves.
Im not sure what was up.. But this is the SLOWEST Mickey Ds Ive ever been to. Wasnt sure why the manager had the crew break down the fry station in the middle of taking my order, when there was orders before me and people after me. So when theyre giving me my cheeseburgers with no fries, and asking what else i had with my order... Im like a large fry and they look over at the fry station, that is cleaned ( at a 24hr location also). So they frantically start a bunch of fries for everyone. They did offer people extra stuff for having to wait ( extra fries, go gurt, apples, etc) but still, i just dont understand why she broke down the fry section in middle of a rush. The food was hot and tasted good thats the only reason i gave 2 stars instead of 1.
We were just there about 5 minutes ago. The fanta orange taste like 90% carbon, my husband grilled chicken was supposed to take 7 minutes it only took 3 minutes. The people are not friendly at all & they dont listen to what you tell them when you order. Husband asked for cheese on chicken sandwich & didnt get it. Should have went to panda Express. we will not go to this McDonalds again. Cost us 14.97 for a fish filet meal & a chicken artisan sandwich. MOST DEFINITELY NOT WORTH IT!!!!
NOT 24 HRS!!Arrived there last night at 10:30.A minimum of 6 kids behind the counterPARTYING! Dancing, laughing...no one had a uniform on!My children and I walked up to counter to be told...we have nothing, were closing at 11! BUT ITS 10:30!The guy guy kept saying..sorry...sorry..and laughing as we walked away!And why does McDonalds and Oasis state that they are open 24hrs?Will be calling management in am!
Slow incorrect service, and all I ordered was two cheeseburgers and a drink. Chrissy, Christie and Gerero just couldnt get the order together. High prices should mean great service-otherwise what are we paying for? Choose one of the other eateries at this Oasis. This McDonalds is the worst.
The eggs in the big breakfast were awful. Not a comfortable atmosphere in the rest stop, empty and soulless.
I often take my friends to this place with my warmest recommendations. I visit this restaurant often. I get very good feedback from my friends. The the food there is delicious and the stuff is welcoming and cooperative. always when we visit this place we pass a pleasing evening. I warmly recommend this restaurant.
I was there on August 9th at 10 PM in line with about ten other people. We waited about over ten minutes when four girls walked in back of us and said We closed. One of the girls said no we arent and the other said yes we are keep walking. I thought you were open 24 hours. This is BS.
Full price but very fresh food! Nice slurpee machine.
Worst service I have ever had. 30 minute wait for food. Got food and it was wrong... and cold. Should have eaten at subway. Even sitting down with that would have been faster and a more enjoyable experience.
Yesterday, our high school class from north western Illinois was traveling to Skokie, IL to the Illinois Holocaust Museum. We stopped at the DeKalb Oasis to eat our sack lunches and noticed that we forgot our bottled water back at school. McDonalds donated bottled water to our whole class! How generous!
At Dekalb Oasis wanted qtr lbs w/cheese no pickles no onions had to go to the register 3X to finally get the order right. Was comped sm fry and drink at my request.
I got to the Dekalb Oasis at 4:06 AM on February 6th 2016.Looking at the menue board, I ordered a quarter pound with cheese. The lady at the counter told me that they only serve breakfast. I posted to the menue board and mentioned to her that its on the menue board. She called someone from the back and told him to change the menue board. My point is, if its on the menue board, serve me what I am asking from the menue. Not my fault nor my problem if they dont do their job properly. Just serve me. Its on your God damn menue
Idk what others say but I hadn’t ate delicious mcdonalds like this in a long time
Nvr get my order right! Always cold hard food! Nvr clean! Nvr fast... Only gave two stars because cashier was kind
The McDonalds here doesnt honor many of the McDonalds app deals, but they dont make that clear until after youve already used your deal choice of the day. The prices are also very high.
Great service, John in particular was awesome. I asked for a very specific special order and they accommodated everything exactly as requested. Thank you so much you are the best.
My son was very happy after receiving a delicious happy meal
Staff wouldn’t come out from the back to take orders. There was 6 people in line and people a head of us yelling that they had customers. No one ever came out front.
Cashier took 10 orders before the woman bagging got one out. She moved ridiculously slow. And is it too much to ask that you put napkins in the bag?
Worst, most overpriced McDonalds on the planet. Extremely high prices and extremely poor service and they get your order wrong to boot.
This place is good! Good pricing, large portions and the employees are always kind.
Great food great service
Easily the worst McDonalds Ive been to.
There is a lady (African American) that is giving attitude to the customers it shouldn’t be that way it’s not the customers fault for her having a bad day
Nice the oasis is kept open.
Dont come here...keep drivin...worst McDonalds ever
I only come here to sleep in the parking lot on road trips and use the bathroom
No mc flurry after 2 am ? Apparently. Good service but slow. SLOW. SLOW.
Thier website is a lie. Nothing at this address is open 24 hours.
The McDouble I was given was so dry it was like having a sandstorm fill my mouth.
I got the grilled chicken sandwich and it deadass tasted like fish. it was trash.
Its kinda slow here to get food. But so are other McDonalds.
Careful, this place got me sick.Also extremely slow service.
Went from cleaning floors and doing trash to making every ones food ,...Nice job dreads
Same
Not open 24 hours
Services was professional and quick. Very pleased
Slooooow. Order was incorrect. The worst.
Worst McDonalds visit EVER
Staff is nice but they were slow slow slow!
You people are very rude. Never stop here!
Not open at 450 am 😞
Im loving it
What else to say its fast food
Slow unorganized and unfriendly!!
Worst McDonalds
It is safe and eat and drink what you like
Total reviews rating 2.5
65 Reviews for McDonalds 2023:
Review №1
2022-03-30Stopped by after checking to see what their hours were and it said 24 hours. We get there just after midnight and they were closed. If you arent going to be open 24 hours dont post that you are. We thought being at an oasis we would have a good chance that they would be open.
Review №2
2022-06-25They are NOT open 24hours. Why? Because it’s a some kid as the night manager. Called corporate and they are SUPPOSED to be open 24 hours. All they were talking about when I was walking up to ask if they were open was how they were closing early because f it that’s why. Didn’t even wait for Uber eats to pick up the order that was just made they threw it away closed and left as Uber eats was walking in.
Review №3
2022-03-22I dont ever leave reviews but today my husband & I thought the staff at McDs was very impressive!! A group of young men who worked well together... very respectful & polite. Probably one of the best visits to a McDonalds!!
Review №4
2022-08-10There food was so fresh and good. Amazing hospitality. There name tags read Michael, Brian, and I think alondo. Great customer service. Highly recommend
Review №5
2022-07-18Slow service food was just ok no drive-thru its in the Oasis. Was in a hurry so maybe wouldnt have mind the service if I wasnt busy
Review №6
2022-07-17Supposed to be 24 hours yet they close whenever they feel like it without posting hours or when theyll be back and overpriced mcdonalds
Review №7
2017-10-17The staff was great and quick food was completely fresh the pop was very good and Fries were excellent inside of the Oasis
Review №8
2022-07-29Online said they were 24 hours. They are definitely not open at 4 in the morning.
Review №9
2022-07-11Not open 24 hours got here before midnight and it had the gates closed in front of it.
Review №10
2021-10-24On the toll way at 5:40am and your closed. Really? Don’t you pride yourself on serving breakfast.