Fairplay Foods in Oak Lawn
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Oak Lawn, Cook County, Illinois, US
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Site: https://www.fairplayfoods.com/st...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Fairplay Foods in other cities:
Ive been shopping here for about 5 years and only had one bad experience. The cashier was very rude and Ignorant, she was getting mad at me for not bagging my own groceries. Isnt that part of her job? I have a disability and can barely stand and she knew it. But one bad apple dont spoil the whole bunch.
This store was really nice when they first open but has since gone down hill. They never have things in stock that is on sale. They stopped giving rain checks. The employees are bothered when you ask for help. The people at the customer service desk have a terrible attitude. It seems like it is only at this Fair play on 87th & Cicero. The Fair play on 111th is always pleasant and helpful. Management needs to replace the people on Cicero with people who really want to work and have a better attitude
Always great service 47th and halsted need to follow the same guidelines that store customers service stinks some of the ladies there are very mean if you didnt want to work stay at home . 47th and halsted fairplay needs improvement on customer service. Thats all Im saying
Fairplay is an amazing neighborhood grocery store. The prices are reasonable. The workers are friendly and the store usually keeps a good supply of produce in. One of the sections that stands out is their meals to go section. They have everything from warm buffalo wings to cold salads and sandwiches complete with a juice for kids. I usually shop here for all my grilling goods as well. If you frequent the store, be sure to sign up for the rewards program via the phone app. Get it at the Play store or Apple store!
I took a friend shopping for her first time in Fairplay. The store was clean & well stocked. The associates and customers all wore masks & social distanced . Clerks were courtesy , generous and maintained a professional attitude in their workplace. Shopping there was such a pleasure. My friend enjoyed it as well. Good prices too !
This store is one of the closest in my neighborhood. The produce is terrible. I bought some watermelon chunks there and had to return it it had no flavor, all water no melon.. They do have a great deli counter but the workers in deli have bad attitudes, the meats are fresh and good cuts of meat, and your gonna need to dress for the extremely cold temps in the frozen foods area. There is NO phone reception past the front area and you can barely get a smile from a cashier.. Convenient store but some areas need improvement for sure..
Very well run store. Clean isles, great prices on many items, especially meat and vegetables, and most importantly-polite staff. Store managers visible on the floor and very helpful. Compared to similar grocery stores pricing and bills are always accurate and I never had an issue that I was overcharged. Cashiers asking questions and confirming at check out which prevents pricing mistakes. Wish they had more choices on ethnic foods and cheeses.
This was the 3rd time I have done the curb side service they offer. The 1st Time was perfect. Everytime something came up I would get either a text or call asking if they can substitute this for that. The 2nd time it was the same except I got charged double for 1 item. The 3rd time which was today I didnt receive 1 call about any item that wasnt in stock. Such as the Fried Chicken wings. How do you have an item like that in your ad and 2 days before new years you run out? Something that most people want for New Years Eve. The one reason we even shopped there today was for Wings. I know to some I shouldnt complain but it Is very hard to go out so I dont. Except to get food for our home.
Half the produce I bought ended up having mold on it by the next morning (were talking onions here which hardly ever mold). Prices are really high, and anything that isnt prepacked is pretty poor quality. Wont be back to one of these again, even though it means driving further.
Don’t go if you need quick and easy service. I needed a propane refill and decided to do some grocery shopping as well. One of my items did not ring up so they sent a worker to go find the price. Took about 10 min for him to come back. If you don’t want to work, then don’t. I paid for my propane and waited outside for about 10 minutes before someone came out. I was told they are all out outside and they needed to go to the back to get some. I asked how long that would take and was told by the young employee “I don’t know” and he went back inside. I went inside to ask a manager and was told “10-15 minutes.” I waited about 30 minutes. Ridiculous.
Nice place to shop. Nice selection of food and the roasted chicken was excellent!...I would give it 4 stars but when it came time for my sister and I to check out the bagger walk away to talk to her coworkers left me to bag our groceries and we had a cart full too!...but other than that nice place to shop. I would go back.
Went here today after going too the store at 47th and Halsted and then the store at 6600 west on 111th street. Fairplay is a terrible store. The products they have on sale you better be there on the day the sale starts or your not gonna get the item. The whole Company seems like a place that doesnt care about the customer with their attitudes. Remember with out us theres no you
Good afternoon.yes today was my shop day.fairplay had very good sale on chicken, drum sticks catfish nuggets and catfish steaks.all different kinds of seasoning one dollar, milk, four cases. Water ten dollars.and certain things I needed to make my home made Ice cream.for kids all Halloween candy real low Prices.ok must go now anyway see you next shop day.Mrs P ur senior shopper stil in tune and here.
Well,with the covid going on it was at the correct amount to shop, not crowded,shopping was great had everything I needed,but no pops,cashier was kind professional in doing her job safety,and I was in and out without no problem,had everything on my list,store was CLEAN,store was fully stocked,thanks for that being a holiday week, GREAT sales on everything,this is my favorite STORE to shop for convenience and CLOSE TO HOME,the guys outside were very professional in doing their job and keeping you safe while KEEPING it safe for you to leave the area (PLEASED WITH ALL THEY DO)JOB WELL DONE
Fairplay Foods is a great supermarket to take care of all your shopping needs. Theres a large deli area and its always clean well stocked with very friendly helpful staff. The seafood selections need a larger variety of choices such as fresh scallops and oysters. Some items can be a little pricey but over all they have nice weekly sales where you can get bargains.
I travel to this store from Indiana because they always have fresh fish and the chicken wings dont look like theyve been at the gym on steroids.Ian the butcher, (hes not a mobster) is very fast and patient, I had to stock up for 2 separate households and he had me out in less than 15 minutes, thats including all the fish he had to fillet.The store is always clean and the cashiers are friendly and fast, but dont make you feel rushed.
I have friends and family that work at this place who are treated HORRIBLE. They are disrespectful to their own employees who do nothing but go the extra mile for them. I know someone who has worked here for almost two years and has not gotten a proper raise, which they promise a review every 6 months. The management here is terrible, upon a person experience where theyre fruit was moldy and was hoping for a refund, but got a serving of attitude instead. Stay Away.
The store is ok to shop at,have a good selection on fruit and vegetables,but the staff at this store from management to cashiers are very( UNPROFESSIONAL) in one review I read where the employees act special, they were on target,when you get to the register they look in your face wont speak,font say thsnk you.its like they are doing you a favor, what these cashiers need to realize is it is the CUSTOMERS, that keep youll working,without us there is no work for youll. Management, if you allow your cashiers to get away with these attitudes that they display then there is poor management,they learn by example,and Ive seen a couple managers there with that same ignorant attitude, the whole staff at this store need some training on how to act professional. Or corporate need to hire a whole new staff.
New management is not good. Cursing at customers, rolling their eyes.... Not everybody was meant to be a manager...But hey if even your management cant provide good customer service, then you cant keep your regular customers including me.Then you lose your sales, cause you dont know how to do your job.Thats what happens when you pick the wrong people to be a manager.Some people just never learn.But prices are alright.
If you buy milk or dairy from this store, save your receipt until youve checked it all. I just opened my milk and it was spoiled. All they can do without a receipt is exchange it for another spoiled gallon of milk. Ill go the few extra blocks and shop at Jewel from now on.
This is a great store, love shopping there. However mgmt needs to speak with a young lady @ the customer SVC desk by the name of Jennifer. The usual lady there is extremely nice, helpful and courteous. But Jennifer definitely needs training on ppl skills. Had to secure a refund due to an incorrect ring up on 4 items that were on sale for .78 each but rang up @ 1.00 each, a diff of .22 on each, total .88 cents, add 9.75%. Total owed to me .97cent. I did not notice that Jennifer had only given me 3 quarters and 2 nickels, total .85 cents until I got in my car. Seeing how I was in a hurry, I was not going back for .12 cents. But upon arriving home I decided to call the store only to make her aware of her error. But instead of being compliant and listening she proceeded to tell me that she gave me .90 cents not .85 cents. I informed her that she did not and even if she did, I was owed .97 cents, therefore her calculation was still incorrect. I tried to assure her that I was not asking for anything, just wanted to let her know that she probably added the incorrect tax as low and not high(the items were sodas, high tax items.) Again not listening she told me very rudely the computer calculated it and Im sure its smarter than you and actually hung up the phone in my ear as I was still speaking. After laughing @ the fact that she said that, seeing how I am a federal retiree who worked with facts, figures and numbers decades b4 everything was computerized. I decided to go back to the store 2c a mgr. In passing her, I told her that she needs to learn how to talk to ppl, she laughed. After speaking to the mgr, he refunded me .25 cent, which was over what I was owed. However, as nice as he was, the point was missed, it was not about the small change, which I initially told him. It was about the behavior of the employee. This occurred on Friday May 4th 2018. I hope someone of authority reads this and speaks to Jennifer because it was not only me that got a taste of her rudeness, I watched her behave rudely with the customer ahead of me.
Yo fam no cap but I love to shop here on God you guys get my paycheck alot but bro come on it smells so bad in there I dont know if Its the sewers or something dead back there but whoooo we its bad bad like my balls after I work out 30 days in a row and dont wash them so just clean the place
I used to love this store and shopped here for years, even when it was Dominicks, but I dont know what happened in the last few months, Rude ass workers at the deli I NEVER HAD A PROBLEM until yesterday and because of it i will not be back, produce looks old and rotten
Total reviews rating 4.3
199 Reviews for Fairplay Foods 2023:
Review №1
2022-05-26This is the cleanest Fairplay Grocery store Ive ever been in! I usually dont go back after the 1st or 2nd time. They have nice fruits and vegetables. So far, their customers service has been impressive too. In the last 2 months Ive made at least 5 visits.
Review №2
2022-07-07Store is convenient and not too big. I love Candy Taffy Apples all year long. I like that Fairplay has non-seasonal items. Well stocked. Also great delivery.
Review №3
2020-06-24Great store. Extremely clean. Store is prepped for covid. Plenty of fruits and veggies. Liquor section well stocked. Deli has large selection of cold cuts. Bakery can make cake specific for your request. Plenty of parking.
Review №4
2022-07-14Fairplay Foods have no idea about the place I must have been parked in front of it and had to give it a star or the ones I cant post my review I know its a five-star store but I just dont know about it notice it
Review №5
2022-07-12Weekly sales on popular items. Fair prices all the time. Friendly and helpful staff
Review №6
2021-12-21This supposed to be a five star place but thanks to the customer service and check out/register I have to take away stars. The place seems well stocked, organized with variety of items, especially at the grocery department. Meat department has great variety even though the quality is not the best, but the prices appear reasonable. Lots of items on sale, clearances and electronic coupons and points are available for the registered customers.Now, lets talk about the weakest link-the customer service. I asked a question about the coupons and the CS manger answered it but seemed annoyed, inpatient with lack of skills and turned around before I had a chance to say thank you. Registers are slow and again the CS didnt care much. I waited 15 minutes because the customer in front of me was paying with a check (yes, they still take checks) and there was a problem. I moved my merchandise to the other line by myself, which was also delayed due to different issue...no CS manager nor cashier apologized for my inconvenience or wait. Quite pathetic.
Review №7
2022-07-14I shop there three times a week all ways forget something everyone is ok. Some good some ok
Review №8
2022-01-31This store is very nice....pleasant people shop here and work here...The security guard is always so pleasant. They have a wide selection of meats, vegetables, seafood....liquor and many household items....and they have an award program that earns you free items.
Review №9
2022-07-19Hi I went to fairplay for Era detergent. I know they wouldnt have it like always but I still enjoyed my shopping. Sale stuff run out to fast.
Review №10
2022-06-07Love the prices!! The availability of sugar free condiments is great!! I love the availability of stocked items!!