Dunkin in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Site: https://locations.dunkindonuts.c...
- Monday:4AM–9PM
- Tuesday:4AM–9PM
- Wednesday:4AM–9PM
- Thursday:4AM–9PM
- Friday:4AM–9PM
- Saturday:4AM–9PM
- Sunday:4AM–9PM
Dunkin in other cities:
I hate to be this person, but don’t always expect to get what you ask for here. I worked at Dunkin’ myself and this is the only Dunkin’ I know that doesn’t put cream cheese on your bagel. We always put cream cheese on bagels unless it was asked to be on the side. The first time I didn’t mind because maybe I didn’t make myself clear, but I made sure I asked for it to be put on the second time and I still found a knife and packaged cream cheese to do myself. The drive thru is meant to be convenient, it doesn’t matter if it takes a few extra minutes. I don’t have time to park and sit in my car to put cream cheese on my bagel when I need to get to work. I will avoid this Dunkin’ from now on to save my time.
Man, I moved to the other side of town for a short time....im dying man. I NEEEEEED the Chicago St Dunkin Coffee! Most consistent Coffee served from a Dunkin ive had, and as the employees at this location know....I am a CoffeHolic.Easily the most well ran Dunkin in town from my perspective. Employees go above and beyond.
Had an employee, who happens to be black, make a coffee run for our office. After my associate was told they had nothing we asked for available; she was then told she was being refused service for “taking too long” at the menu board. When my associate became understandably upset the teller then called law enforcement. She also told a Hispanic police officer she wouldn’t have to serve him either. This was witnessed by our office on FaceTime until my associates phone died. Regardless of the reason this was horrible customer service and this location needs to seriously reevaluate who it hires. I won’t give Dunkin my business again, we will just have to start getting our orders from a local Starbucks instead. What a joke.
I asked for a sandwich that apparently wasn’t on the menu anymore. I was fine with it had no problem, totally understandable. Ordered a bagel instead but the lady that took care of me was super rude about it and her coworker asked her what I wanted, she told her and they started to talk in their language and they began to laugh while looking at me. Never again will I be going to this Dunkin’ again. So rude and disrespectful.
Good service theyre quick in the morning even saw an employee chase a car to give them the right coffeeMore to offer than just donuts. Try the power breakfast, the bacon sirrachia breakfast and for dessert try the frozen chocolate.... and of course add the whip cream!!!
Worst job experience the manager sweet talks u and saying she pays more she told me 15 and I only went one day because I knew something was up today I get my check for one day and pay rate 11 ya got to be kidding me worst and to top it off nothing but high school students
I had sooo missed my Dunkin favorites in my 20 years of living in OK, and having moved from Illinois, which was DD territory. Twas a massive and major disappointment, therefore, when they landed virtually at my back door and I learned they no longer offer bran muffins. In my estimation, they were the worlds best, bar none! I dont even go there for coffee because theres great java competition here, but no merchant could offer a muffin that was even remotely close.
I order a large ice coffee NO SUGAR, with cream, extra caramel & a donut. I was told the extra caramel would cost extra which other stores dont charge so I told him never mind the extra caramel. I paid $3.24 or around that amount, at the drive-thru and I received my large iced caramel coffee with cream and a ton of sugar in it which I didnt realize until after I drank it and my blood sugar when up. I also received the donut ordered plus some tater tots which I did not order. I never received a receipt none was offered. I was in a hurry trying to get my ride to the train station so he didnt miss his train. The drink was for me the food was 4 my friend. I am a type 2 diabetic thats why I ordered NO SUGAR. Because there was sugar added to the my drink it spiked my blood sugar level. This could be extremely dangerous and kill somebody whos a diabetic. I had no receipt and no way to reference this calling the store. My major complaints is SUGAR ADDED!
Horrible! I stoped this morning at around 5:10am and the lady who took my order was so rude, but it isnt the first time! When she told me to pull up to the window she almost threw my bay at me and had the nerve to say that i had an attitude when she was being disrespectful and rude.
I went for a interview but wind up staying longer then a hour and the manager was talking to the employee s like they didnt matter a lot bickering back and fourth between employees took away from customer needs which made the line longer for ordering and they messed up a few orders veey unprofessional!
Total reviews rating 4.1
199 Reviews for Dunkin 2023:
Review №1
2022-07-02DONT GO HERE! Gave me a raw sandwich, bacon and eggs uncooked. Had an attitude and tried to lie about it. See photosCalled corporate and health department.
Review №2
2022-03-15Gave 3 stars because most of the time they get my order right but today I got a cup of milk with a hint of caramel…. This was supposed to be a Salted Caramel Iced Latte…..
Review №3
2022-07-13There are two locations on Chicago Street. This is the good one. Very pleasant staff, slightly cheaper than the other Chicago Street location, and the matcha latte is visibly darker and tastes better.
Review №4
2021-12-18Just got to work and there is only 1 bagel mini in my bag 🤬
Review №5
2021-04-07Great service and my coffee was excellent. My daughter really enjoyed the toasted grilled cheese and her glazed donuts. Her hot chocolate was spilled so she didnt get a chance to try it. Thank you for a quick meal before hitting the highway again.
Review №6
2022-01-02This Dunkin is the only one in Joliet open until 10pm. We always get coffee here for that reason.
Review №7
2021-02-05I used to frequent this location over the summer, but with their remodel something mustve gotten lost as far as listening to a customer. They do not type everything into the computer as you order it, because they are too busy doing something else, so when you get to the window 90% of the time the amount is incorrect and they still try and rush you with next to no friendliness. Then when you ask about the missing items, they throw it together super quickly and claim to have added the sugars or syrups requested when in fact they treat it like an assembly line and it is more basic than a fast food iced coffee. Not worth it whatsoever and they lost a daily customer after many times of trying to fix repeated mistakes
Review №8
2021-03-15Prices went up, same little cup of coffee and everyday I use you go there it always tasted different. Some days to sweet, or it was terrible and threw it out. Maybe it was cause of all the grounds in my cup, either way I stopped going there . They want your money, sales but dont know good service.
Review №9
2022-02-27Had rude customer service didnt get my order right and didnt wanted to fix it
Review №10
2021-08-21This was DD on larkin . Asked for green iced tea , I did not ask for sweetener, im diabetic , but they put sweetener in it . So that was a waste. So I passed another DD on my way home I stopped in and told lady about mistake and I asked if she could correct the mistake. She said she would do it only this one time , I so appreciated her helping me ,