Dunkin in Danville
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Danville, Vermilion County, Illinois, US
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Site: https://locations.dunkindonuts.c...
- Monday:5AM–7PM
- Tuesday:5AM–7PM
- Wednesday:5AM–7PM
- Thursday:5AM–7PM
- Friday:5AM–7PM
- Saturday:5AM–7PM
- Sunday:6AM–6PM
Dunkin in other cities:
Great place to go for a treat. I love their iced coffees, as well as the old fashioned donuts for, well, dunking. 🤷♂️My only gripe, which really is of no fault of their own, is be prepared to wait a few minutes if going through the drive through. Downloading the app and running in is your best bet.Otherwise a great selection of donuts, coffees, sandwiches, and other treats
Been to quite a few dunkin donuts and I stopped by this one during what is usually a pretty busy time for a donut and coffee shop, around 9 A.M. on a Saturday. The service was quick despite the line, and the building itself looks great. My only complaint is that the donuts themselves arent that amazing, but despite that I still enjoyed it.
Come in to pick up my online order to hear the drive thru chick cussing out her manager ! How professional keeping it classy Danville 👌🤦♀️ Let alone I was given someone else’s order sooo I’m missing half of mine !!! Staff has no respect in the morning for them self or other staff let alone can’t read names on tags. Sorry to whoever kallie is I was given your food hopefully you got mine same food but more in the order .
Been to many Dunkin Donuts. I have been to this one several times. I have herd some customers say they mess up alot. Or is very slow. I myself have not had that issue. Yes they have been backed up. But sometimes that can be expected. However when something breaks it takes time to fix it. Just remember it is not employees fault. As for food coffee is good 👍 last but least the two gentlemen that really seem to live there & work hard. Very polite. Always striving to make sure the customer get want they want. The only reason for 4 stars is there is always room for improvement. 😎👍
They ALWAYS try to give me an iced coffee instead of hot coffee. I always order the same thing and they always have to make it twice. And the drive thru is too dang narrow at the exit, by the time they make my coffee twice ive lost sight of the concrete curb to the right (why is there a curb to the right? Who knows) and smush my wheels. Not cool dudes.
It’s been awhile since I’ve been to this location. I figured would be a great idea to stop and get me a coffee and free donut since it’s Friday. Boy was I wrong, I should have just gone to where I was going. They didn’t have the donut I wanted, I asked for another donut NOPE NON either. My coffee was All wrong. Not sure why they are even still open. Oh.... can’t forget the snobby attitude either. Thanks a lot for ruining my Friday afternoon. Today is Friday August 21 2020 in case you were wondering!!!!
Drive-thru line was long, fine.. but I received my (hot) latte and it was definitely lukewarm at best. The cup felt light and when I opened it it was probably 65-70% full so I already felt jipped. On top of that, the amount of syrup that they used was outrageously too much for what oatmilk they put in my cup.. I couldn’t drink it at all. What a waste of money and time, I wish I had gone to Mad Goat instead.
Cashier/customer service very poor. Indian girl helped us this morning. We had a large order and we had to correct the donut order, then came home and after verifying with her our muffin order, it was wrong. She was not friendly or personable. I would recommend taking her out of cashiers position and putting her on toilet duty. Now we have messed up order.
Total reviews rating 4.1
95 Reviews for Dunkin 2023:
Review №1
2022-03-06The owner took our order and money then walked away, never to return. Had to wait twenty minutes on a Sunday for cold coffee. There were six people working and very few customers. Took over twenty minutes for two donuts and two cups of coffee. Not worth the wait. Very disorganized and no people skills. Hot coffee is supposed to be hot. I was going to buy their brand to take home but decided not to after the bad experience.
Review №2
2022-04-22It was very good. There wasnt much to select from as far as donuts or rolls. But it was about 3pm also. So not real surprised. But my muffin was very tasty
Review №3
2022-05-09The place was very busy, but they kept people moving quickly. They were friendly and provided great service. And of course the donuts were amazing!
Review №4
2022-05-17Chrissy is awesome! She is always smiling, friendly, and seems to genuinely mean it when she asks about your day. She makes my weekly Dunkin worth the trip. Keep up the good work! Every Dunkin needs a Chrissy!!!
Review №5
2022-05-25Ordered 1 very simple iced coffee 8 mins before I pulled in to an empty store (no customers) and drive thru and still had to wait almost 5 mind for my drink...wwwhhhyyyy
Review №6
2022-06-02I went at 6am thinking their donuts would be fresh and they were not. They were not soft and they were cold. The owner has a mean scowl all the time and he has no manners either. Terrible service
Review №7
2020-03-03Great staff, great donuts, great peices and deals.Management for this branch is very invested in making sure the visits all go smoothly as they are newly opened as of Leap Day.Lots of seating and plenty of room for parking.Run by and grab a $2 medium coffee/latte from 2-6! Speed it up even more buy ordering in their app and either picking it up at the online order section inside or via the drive through!If you see a line, dont worry, they are quick, friendly, and helpful should you have any questions.I got the matcha green tea latte and a coconut donut on my last visit. Both were great! Highly recommend them.
Review №8
2022-01-20The coffee taste weak and was luke warm. It was two ladies working & I asked for two yeast twist neither one knew what it was, gave me some crinkly piped out looking donuts. Not really sure whats going on but its most definitely not the Dunkin I grow up on.
Review №9
2020-09-04Ok. If I order a filled donut, I want filling. This is typical of pretty much all donut shops... So disappointing.
Review №10
2020-09-02Everything IS wonderful at this location. Great staff with superb customer service skills. I stop almost everyday, I try not to stop twice!!