Dunkin in Bolingbrook
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Bolingbrook, Will County, Illinois, US
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Site: https://locations.dunkindonuts.c...
- Monday:4AM–8PM
- Tuesday:4AM–8PM
- Wednesday:4AM–8PM
- Thursday:4AM–8PM
- Friday:4AM–8PM
- Saturday:4AM–8PM
- Sunday:4AM–8PM
Dunkin in other cities:
This place is pretty good, I wish they had a drive-through though. But ordering on the app for pickup or for them to bring it to your car is super easy and convenient also. it has been pretty busy lately in the mornings so Ive had to wait a little bit but not too much.
My impression of the workers are they are not friendly. We made our order and there was a bit of confusion. They finally got It and and began to whisper among themselves and giggle.. RUDE. Then I mistakenly poured my hot drink at the pick up station and the attendant did not even inquire if I was ok or offer paper towel. A bystander asked if I was fine and cleaned the floor for me. When he refilled my hot drink he said nothing still. So I told him he should have inquired if I was ok and he just turned around and acted like I was not there. They choose to be nice to whom they like I guess.
I have gone to this Dunkin for years and I cannot express enough how warm and welcoming of an environment they have. The service is wonderful, and theres always polite conversation to be had. The staff recognize and remember your name more times than not. They are very personable and kind towards each other and their customers. No other Dunkin I have been to has been as wonderful and kind as this one. I cant express enough how great this location is. Thanks for always greeting me and my peers with a smile and kindness!
This Dunkin location is by far the best one in the area! They always have fresh donuts, all day long, unlike most other locations that seem to run out of most flavors by late morning and never make more. They come up with lots of unique holiday donuts in lots of flavors that both I and my kids love. And they have my FAVORITE flavor ever...vanilla creme, which many other local locations dont seem to carry or again, dont make throughout the day. The employees are so kind and helpful. I love going here.My only wish is that they had a drive thru. But even with other dunkin locations closer to me and that have drive thrus, I still drive a few extra minutes to get to this one because its the best!
Love dunking donuts, the shopping mall your in is a run down and dangerous place. The posts that hold the canopy are rusted all the way thru at the bottom. The parking lot is the worst Ive ever bee. In. The potholes are bottomless and the patches that are pit in only last maybe a week
This is the last time I will ever go into this store. I had an employee lie to me. They do not care about their customers. I went in and had a coupon booklet I paid $20 for and left it on the counter accidently. I got home realized it and called the store. The employee said yes you left it here but a customer behind you took it. I said why did you not put it behind the counter or flag me down. She said well the other lady took it. She would not answer why she did not flag me down or put it behind the counter. I can not believe how terrible the customer service is at this location. I will never go back to that store and I will let all my friends now as well.
The owner of this Dunkin is racist against white people. We tried ordering a bagel and they told us no bagels, even though they were right there I the shelf. Tried ordering a cruller and again was told no, these were on the shelf as well. This was after they passed us up twice in line to help Indian people that came in after us. Worst Dunkin ever.
Total reviews rating 4.4
176 Reviews for Dunkin 2023:
Review №1
2022-05-27Just over $15 for a dozen donuts. Donuts werent of the best quality. The Chocolate glazed frosting tasted burnt, for example. No idea how that could be. The person filling the box didnt use tongs but a sheet of wax paper to grab the donuts. Ok, but she squeezed/ grabbed them with such force that each of the donuts had a divot in them.
Review №2
2022-04-17They are so creative with donuts especially with holidays makes me want to buy donuts every time I go there , crew is so friendly and kind!
Review №3
2022-06-11The Morning Crew are best very attentive always makes sure my order is right and Hot ready to enjoy
Review №4
2022-01-06I dont understand who hires such workers! and this is not the first time with employees in this location! at first the girl was so rude! and the second she did out of 5 repetitions didnt understand what I wanted! i dont understand she doesnt speak english or whats the problem too? I left without ordering anything! because you are out of patience! start choosing your employees more carefully because this place really suffers through employees.
Review №5
2022-05-28Its a dunkin,, just like the rest. No drive thru at this location which makes it a bit of a hassle to stop in the mornings.
Review №6
2022-02-06Purchased a dozen donuts. At least half were small and dry!!! Felt like day old donuts! Definitely feel they sell donuts from the previous day.
Review №7
2021-09-23The employer would not fill my large cup up because I didnt want ice. He said thats all we get. He then under his breath called my 17yr old daughter a stupid bit**! I went ham on him, I told him I would go elsewhere and he said go somewhere else! Great customer service!!! Yeah right!!! I will NEVER VISIT THIS LOCATION EVER AGAIN!!!!
Review №8
2020-03-09Can I just say that this place is awesome? The employees are just so sweet the two young ladies that are there in the morning always do my order right. As a college student I need a cup of coffee just to open my eyes, and I appreciate how nice they are and how great my coffee is. The manager is great and I can see that he actually cares. The other employees in the morning, to my knowledge, are incredible as well and they brighten my day. This place is a constant stop for me and when I want good coffee I know which dunkin to go to. Keep up the good work and thank you for your impeccableservice!
Review №9
2020-07-05I love this coffee shop! My family and I order beverages from here every week. I am glad that they now have refreshers. The employees are okay with service. I look for those who are more personable not just treat us like we are on assembly line hence the 4 stars.
Review №10
2022-07-12Friendly and courteous staff.Quick and efficient. Priced good 👍