Outdoor seating
Yes
Dunkin in Antioch
Categories
Location on the map
Antioch, Lake County, Illinois, US
Service options
Kerbside pickup
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour drinks
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 847-533-8036
Site: https://locations.dunkindonuts.c...
Site: https://locations.dunkindonuts.c...
Opening hours
- Monday:4AM–9PM
- Tuesday:4AM–9PM
- Wednesday:4AM–9PM
- Thursday:4AM–9PM
- Friday:4AM–9PM
- Saturday:4AM–9PM
- Sunday:5AM–9PM
Dunkin in other cities:
Comments (174)
Great coffee, great service. Use the app to order ahead to avoid waiting during the busiest times.
I love this location as it is conveniently located and my order is usually correct and fresh. But lately the customer service from the young man has been questionable. He either is going thru something or customer service is NOT for him. I offer a very nice thank you when receiving my drink and I am met with a very stressed and not personable mmhmm. Not the kind of attitude you want to provide when people want their coffee fix.
It would be really great if people who are not using Curbside Pickup STOP parking in the spot reserved for Curbside Pickup. I placed an order for curbside pickup, when I got to the store, there was someone parked in the reserved spot. So following the instructions on the app If a curbside spot is not available, park in any parking spot and put your hazards on. Someone will bring your order out to you. Well needless to say I sat in my car for 20-25min before finally going in the store. The associates didnt even bother look for my car or bring out my order, they just put it in the pick up location.So I ask again, if you are not using curbside pickup. DO NOT PARK IN THE RESERVED SPOT FOR CURBSIDE PICKUP!!! Thanks.
Very disappointed this morning at my local Dunkin’. I don’t get it very often but it’s my birthday so I figured why not. Ordered myself a hot Carmel craze latte on my way to work. Picked it up about 3 minutes after ordering. Got in my car started driving, took a sip and it was cold! Like it had been sitting out for the last hour! Never had an experience like this here before, but was not very happy this morning!
No masks worn…no distancing…gross and unsafe food.
Not bad. Looks kinda run down. Had to wait for someone to come take my order, even tho I was the only one in the store.
Everytime I come here I get great service. 👍
The doughnut and coffee was fantastic, the customer service, not so much. The Grinch is watching over the entryway ... When I went in at 7am I greeted the 3 person team with Merry Christmas!! And not one word from any of them, not a good morning, not a back at ya, not even a Bah Humbug. Maybe they were skulking that they had to work on Christmas morning? Thanks for letting me share.
Just a bad experience all around. Ordered ahead on the app and STILL had to wait 15 minutes in the store for my order. Only to find out they didn’t have the flavor I wanted and the iced latte I ordered ended up being bitter and sour. Gave this place a chance again after a year and it still doesn’t look like it’s getting any better. Go to the Walmart or Kenosha one instead.
Stop this morning ordered food the guy in the blue shirt scratching his arm with his left hand, started helping the lady in the back with the food but put on one glove on his right hand. First I wouldve thought that he wouldve washed his hands after he scratched his arm! Secondly put onto gloves I threw away my food I think that was totally disgusting
The price did not match the website and the wait was long but the staff was A+
I was employed there for about 2 hours until one of there customers come in and get a strawberry refresher as I’m walking to put the to go order where it belongs he proceeds to throw the cup on me and my employee splashing surrounding customers my whole face mask was actually stained with a raspberry refresher not completely sure about the other employee or customers surrounding but the district manager was blatantly disrespectful to me as I proceeded to use manners and say Sorry this is not my fault ma’am I’m sorry Incredibly unacceptable working and public environment Harassed on the first two hours of my first employed shift also no sure if that customer is still allowed in there because he was a “everyday customer “ the district manager stated yet I’m a minor with 2 hours on the job and she is worried about the customer who made the actions and what’s gonna be taken place with him
It was great service. 2 dollars + tax seems kind of high for a bottle of water. But there mini bagel bites were great!!!
Nice people. The know what I get and get it really fast.
Employees were rude and unprofessional. Ordered an iced chai tea latte and it is basically just milk. The color is so light.
Sometimes busy but always great service here. Never had a bad hot drink from this location
Would be 5 stars if employer allowed the baristas to accept tips.
Best service we have gotten period. Dunkin’ Donuts should send people here to train and learn how to serve customers. Friendly fast and takes care of a large order. Thank you.
I love the taste of Dunkin coffee, but 90% of the time this location gets my order wrong. I had to drive back today because my order was wrong and the lady I interacted with was so rude to me because I asked her to remake my coffee. I have given them so many chances. Im not going back anymore.
Very poorly managed location. When theyre busy, they have you place an order only to stand in another line to get donuts filled. Makes for an extremely congested mess. Cashiers finish order line and then just stand there as others fill the donut line. After a long wait, bagels and coffee were both wrong. Where is the management?
Always courteous and professional.💪
I think its really unprofessional that a minor was aloud to be harassed and attacked with a drink at this location while on the clock. Shows they care nothing about the employees.
Best service Ive ever had at a dunkin donuts!! My wife and I had this store cater donuts for our wedding and customized the order down to the smallest details (from coordinated frosting colors to a giant donut for cake cutting). Seriously cant say enough about the customer service we received! THANK YOU!!!
I have always loved dunkin because of the affordable prices, and they never charged me extra for almond milk. I dont know if there is new management or something at this location but recently I feel like Im getting ripped off. They started charging 50 cents for for almond milk, their donuts are 10 cents more, and my coffee, lattes and macchiatos are always an inch or more below the line of the cup. NOT ALL DUNKIN DONUTS HAVE RAISED THEIR PRICE, but this one has--and theyre getting stingy. I used to go daily but I wont be going anymore, there are other local places in Antioch that I would rather spend my money at. But I will say that the staff is always kind and friendly.
We used the app to place our coffee order. It was ready when I arrived. The workers were very friendly and quick to help. The store was nice and clean
9 times out of 10 I never have any complaints, except for when they completely forgot to put the mocha in my mocha macchiato. Dont mess with someones coffee! Thats serious business people!!
The worker Nick was extremely nice and friendly. He was so helpful giving me options as I dont go to Dunkin ever and didnt know what I wanted.
Everybody needs a little dunkin whether its the coffee or the donuts
This dunkin cant get orders right!! Stick with doughnuts....they cant screw them up.
Really fast service on a busy Saturday. It seemed like they had enough staff to do the job comfortably without the hectic running around that under staffed businesses always do.
Im pretty pissed off because I ordered one thing and it wasnt even a complicated order just a normal coffee and I waited 25 minutes and even asked about it but it never came and then I had to leave for work so I got no coffee and wasted my money that I didnt have time to refund for.
The food is great, and staff is friendly. However, its small and has always been overcrowded and backed up each time I have visited. So, get there early if youre stopping on your way somewhere else!
Its DD. Ordering on the app is the way to go. If you order inside, depending on how busy, it takes forever.
A busy place throughout the weekends. They are quick to fill orders and have the place clean. Really good for a quick service. Parking is a bit hard to find and can be confusing.
Clean and friendly staff, my only issue is using my app should be quick and easy pick up, but they never get my order right so I still tend to wait.
Recently went and my iced latte had a brick of ice in it. I didnt mind but you guys should look into that. 10/10 place overall.
What happened to Laura ?when she was transferred from fox lake I went to the Antioch location because of her unbelievable customer service, ,the only time I had good service there and at fox lake was when She was there, ,Im sure you will have MANY disappointed customers when they find out you fired her. Its all about customer service. ..
Came herw today in a hurry and anthony was awesome! He got me in and out and was helping the fellow employees there at the ssme time. This man needs a promogion. Will be back!!!
All the employees were very kind and friendly. You can tell that they value your business, care about your needs and enjoy what they do.
Very kind staff. The On-the-go ordering is messed up at this location. They dont get the beeps that other locations get, so they dont always see your order coming through.
Took them 3 attempts to get a drink with 3 ingredients in it. 1. Coffee. 2. Rasperry. 3. Ice (Blended). Not hard. In the end, didnt even get what I wanted. Booooo!!!!!
This morning Nick was killing it so good to see some enthusiasm and pep In this town! Someone working and smiling!! Thank you Nick for making our day!! Keep it up!
Love everything about Dunkin. The Antioch location is a little too generous with the flavor syrups but still great.
This DD is the bomb. Their employees are nice and friendly. Their coffee is awesomesauce. They literally have service with a smile.
I like it a latte here 😳 drinks are always made perfectly. Friendly service even during noisy construction. A+
Lady wont even let me finish my order without stopping me after each thing giveing me the total.
My coffee was made exactly as ordered. No wait... which was unusual, so it must have been the timing.
Five stars for this outstanding Dunkin Donuts as today April 27th of 2017 I hade the privilege to meet with an outstanding team who represented the franchise. Of note is that approximately 4:00 PM a loud Pop was heard as I was recording a special documentary regarding an everlasting memorial for our veterans, a blue ribbon award winner concept which dad and I entered into the James A. Lovell creative arts festival. The project entitled Companies RK is research project that associated the letters of the alphabet to their ancient roots in relation to the human anatomy, meaning for example that the letter R is known as the resh head profile and the letter K is the palm of hand and so on. So when a patron named Adrian popped his Dunkin Donut bag a juxtaposition now existed as IF the pituitary gland of a cognitive artificial mind became over stimulated with what the French call Dunkin Données Data Beignets or simply dough donuts. And in such cases of human anatomy when the pituitary gland overstimulates the body THEN the skeletal armature of bones become very large, hence the notion of a whopping, king-sized, and mammoth ogre just like the one manifested in the firmament circuit as annotated with the very stars of this review. I am speaking of the Hydra constellation or watery blue snake. Certainly a decorated dragon such as myself as well as others born upon this cycle. Defiantly stop on in to Dunkin Donuts and see for yourself just how delicious there products are as I shall also spread the word. You can quote me and Adrian as together we offer the statement A délǐ Ya promise. Which simply means that IF there is a devil THEN he is going to look after the Young Adults.
I love Dunkins decaf!!!! Was a nice treat for me while driving around this Saturday.
Always check your bags and coffees before you step out, they constantly make mistakes
Delicious toasted white chocolate mocha!!
Friendly staff. The line can get pretty long pretty fast especially at off times. Order on the go so you can walk in and grab iit if youre in a hurry
Bestttt coffee! Great hashbrowns, friendly staff, always fast, great prices cant beat it!
Im here every morning. I love the morning crew. Always a smile and a hello no matter how busy or what is going on.
Great staff, made me feel like they cared. Food is like any other dunkin donuts.
The employees are really nice, but 90% of the time the order is wrong or the coffee tastes burnt.
Always 5 stars for the staff and quality at this DD. The place is always clean and the coffee is always good.
Love their breakfast sandwiches and coffee, theyre more than just great donuts
Everytime I go the service is fast and easy. The employees are all kind and understanding.
It was very busy when we visited. The line was out the door. But they handled the line well. All the tables were dirty though and there were napkins etc on the floor.
The staff is always warm and inviting. Excellent coffee and service.
When you order a donut with filling that is what you should get. There donuts are not like they use to be...
They need to be consistent with their coffee making skills, the past few times it’s been horrible.
My orders of bagels always to dark or not to toasted.
Antioch one by fire station slow and mess up orders bad! Now the love oven is there now going there they dont mess up my order!
This place has scammed me more than once, I have given them my card and they end up double charging me for no apparent reason and then the store denies the mess up
I love that place I whent there before my softball:b
The employees are so Friendly, they know what I always get and its perfect.
Food was terrible
FYI, this is no longer a Dunkin Donuts. It is now a Mexican restaurant, and a very good one I might add.
Orderd a vanilla chai with two extra shots...was given just vanilla chai..i had to go back and they said they forgot
Great serviceGoing here for yearsGive Janice a raise !
The breakfast sandwiches were dry and the egg was like rubber.... Disgusting!
Clean store and good employee service. Enjoy sitting and have a cup of coffee
Love the curbside service that they provided since the wrath of covid
Very nice employees very down to earth with customers.
Very rude staff behind the counter. Go to the Walmart one instead.
Best around, owner knows how to run his business efficient to keep the long line running
Quick service. Best coffee and donuts
Best coffee! Beats Starbucks HANDS DOWN!!!
Awesome as usual
Fast and Friendly service .. Melissa always has my order ready.. I think she needs a raise...
They always have my order ready for me
Excellent service and a very clean well maintained dining area.
Horrible. Enough said.
Good service, and friendly faces...great way to start a morning
Great coffee, great atmosphere, great friendship with our towns folk...
Love this location. Quick service and great staff.
Convenient, food is always fresh, prices are fair.
Water has a weird taste but otherwise it is good
Vanilla bean coolata is extremely great
Quick to deliver and friendly atmosphere at this location
I am a Dunkin Donuts addict and not afrasid to admit to my addiction
Staff friendly, efficient, food was great.
Great staff, friendly. Sometimes a bit of a wait.
Custom coffee no problem, quick service.
When we went there were barely any donuts! Ummmm what? It is a donut place!
Good place to satisfy a Sweets craving.
Yhey have great deals going on all the time
Depends on who is working how good your coffee is made
Employees were so cool. ..it was great
Good coffee especially the cold brew
Order wrong but good food
Order was wrong, when asked to correct. Was treated extremely rudely.
Always fast, always friendly.
Always love dunkin donuts...
Always VERY polite and always great service!!!!
Coconut cream pie cold coffee is good
Morning crews are super sweet.
Good food never out of it
Bad experience and service coffe test water 😡
Very polite people
My favorite coffee place!!!!
Ok place for coffee.
Deliciously mature roasts.
Good service. Clean establishment.
Always pleasant service.
Great customer service!
Clean restaurant and friendly crew.
Great service and always in and out
Popular place, outdoor seating also
Very friendly staff
Coffee better then Starbucks
Friendly and helpful
Fast and friendly service.
Love my coffe
Great food and service
Poor service. Help needs training
A lot better since the remodel
Nice place to meet new friends
Fun and energetic staff.
Good food
Order a puppuccino!
Good friendly service
Long Wait Employees Sleeping on JOB
Good donuts and bagels
Really fast. Polite.
Great coffee and donuts
Tends to be a very pleasure experience
Good breakfast sandwich.
No drive through
Ice coffee, yummy
Great
A+
Friendly.
Kind employees
Great staff
Love Duncan
Yumm
Quick
Yummy
Good lattes
Good store
Awesome
Great coffee
Love this location
Good coffee
Straws
Quick service
Friendly staff
Excellent!
Ice coffee
GREAT COFFEE !!!!!!!
Handy Homey
Total reviews rating 4.1
174 Reviews for Dunkin 2023:
Review №1
2022-03-23Very impressed by the customer service at this store this morning! I called in with a last minute catering order and they were able to help me out and had my order for 20 people ready within 15 minutes for me! I was very impressed with the speed and customer service and they really helped me out of a tough spot. Great job guys I appreciate all your help!
Review №2
2022-05-08Cant be sure but the donut holes appear to be getting smaller? For price and taste I usually buy Clydes at my local grocers. Only go to Dunkin rarely. To pricey!
Review №3
2022-05-27Great staff and coffee is great but they charge more on some items then other Dunkins, for an example Highland parks Dunkin is .50 cents cheaper on bagel bites.Otherwise I would give 5 stars.
Review №4
2022-06-13Ordered with the app was ready when arrived Cold brew with butter pecan delicious!
Review №5
2022-06-18Every drink we get here is made wrong. Not worth going here. Drive the extra few minutes to the other Dunkin’
Review №6
2021-08-18I ordered an iced chai tea latte and basically got a large cup of milk with ice. I know this drink was made incorrectly, but they were too busy to fix it.
Review №7
2021-11-14I HATE leaving bad reviews, but Im hoping this is constructive!Ive been coming to this DD for about 3 years now, and the only reason I continue to come back is because its the closest and only one in the area unless you go to Walmart.In the past 3 years, I can count on one hand how many times my order has been correct. I always order on the app and do pickup. This morning, my hashbrowns were missing. The people are nice and accommodating. But for real.. . Every. Single. Time. my order is wrong.
Review №8
2022-05-09Still have not found a good coffee here buy love there Stuffed mine bagel bites
Review №9
2018-01-06Our favorite local Dunkin’ where we grab a quick breakfast on the cheap. They have $2 hot lattes during happy hour now!
Review №10
2022-06-08Its a normal dunkin but in the inside it just bad . -00000000000000000000000000 . go to star bucks its better.