Kerbside pickup
Yes
Walgreens in Grayslake
Categories
Location on the map
Grayslake, Lake County, Illinois, US
Service options
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 847-223-9261
Site: https://www.walgreens.com/locato...
Site: https://www.walgreens.com/locato...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Walgreens in other cities:
Comments (31)
Incompetent staff. Dont know FedEx shipping rules, or location of inventory. Unless you know exactly what youre getting and where it is, dont trust 90% to be able to help even with the help of their website.Also the RX department is lacking severely. I cant get a prescription filled in the right time THEY say it should be ready. Completely unprofessional.
Had a gal name “ Katie“ filled a grocery order over the phone last weekend. She was absolutely so friendly and helpful. I couldnt have asked for any better service. Thank you Katie.
Got a text saying my rx’s were ready and when I got there, I waited nearly 45 minutes because of an “insurance card issue”. Previously I never had a problem! I amA Walgreens employee and shouldn’t have to deal with this since I had no problem before. Rediculous!!
The pharmacist was a total B**** quite over the top and acted like she knew everything just from looking at my pharmacy profile. I will certainly not be be back here and will tell others to do the same. I was in pain and there is no need to be like that to people who are already not feeling good to begin with lady!
Tried to get prescription filled as gf and I coming home with our newborn. She needed some prescription and was told should be ready about 3. Got a call and was told they had issues with the meds. After that no other follow up and now they are closed and won’t open again until 9 am tomorrow. Do not go to this place.
I had to go back twice to get my passport photo retaken because they guy obviously doesnt know how to take pictures. Wasted so much time and gas going back and forth. David is someone I definitely recommend if you want your passport picture messed up.
The pharmacy staff is unbelievably good at their job they need help but they go above and beyond what a short staff could possibly do . And never had a problem with the rest of the staff at this Walgreens my favorite
NEVER get photos from this location. Photos were dark. Darker then two other shops that did the same photos for me. Whole team of employees were rude when I told them pics were bad.... funny thing is the lady who parked next to me was going in for dark photos as well.
Shift lead- Christine is so nice to paid food for us God bless you . I need more people like you. Thanks. Leiko
Very clean, prompt services.
So much more food and inventory than I thought!
This my fav Walgreens. Francine is my girl havent seen her in a while though
Got a couple of COVID S test to have around
Average Walgreens. Does not have any of the fancy stuff like the newer Walgreens in the area.
Nice people in store and pharmacy. I RECOMMEND.
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Awesome!!
Employees were rude
Place is garbage
Open to late
Drive thru is slowwwwwww
Total reviews rating 3
31 Reviews for Walgreens 2023:
Review №1
2022-05-04This is the worst phamacy Ive ever had the displeasure of using. The retail employees are kind and helpful, but the pharmacy is so different. Im bummed that its the closest Walgreens to my house. The pharmacy staff provide terrible customer service and are incredibly disorganized. My husband and I are long-time Walgreens customers -- he worked at one for many years -- and he has already switched over to CVS. Ill probably follow him soon. They simply dont communicate! Things sit in limbo for days, and we have to call them several times to get things moving on their end. They promise us phone calls that they never fulfill. They seem miserable most of the time.
Review №2
2021-11-12No stars are deserved. This pharmacy tried to come between my doctor and me, tried to do the doctoring. This pharmacy would not fill my prescription, would not offer to help me find a place that would fill my prescription, demanded a diagnosis so THEY could decide if the medication should be filled, even though my doctor, who knows my health history, has already decided this medication was right for me. This medication has been known to be incredibly safe and life-saving.
Review №3
2021-12-21Been going to this Walgreens for a while I work at the Subway right next door, and this Walgreens has the nicest staff. The people in who work at that register are so positive love this place, I would definitely recommend.
Review №4
2021-02-01Retail staff is always friendly, especially the last shift (when I am usually in). They tend to joke with the customers and will comment as you walk past. (This does not include the pharmacy, they are reviewed separately.) Retail staff have been kind even in power outages and calm with not so easy to deal with customers. The missing star is for the store itself - the store is a bit cramped and not as well lighted as Id like.
Review №5
2021-08-31Slowest Walgreens in lake county. Every single time I go there could be 1 or 2 people in line and I’m still waiting way too long. theres like two cashiers that always just TALK AND TALK AND TALK. There’s always one person at the register even when there’s a line of 5, 6 people. The registers are also extremely slow and constantly breaking down. This place is brutal.
Review №6
2021-08-15Staff is nice. I go here often to exchange my propane tanks or to get snacks/misc items for my family. Reliable store, especially during the pandemic.
Review №7
2020-12-10This Walgreens Pharmacy made personal moral judgements on whether or not to fill a pain med prescription for someone with a newly broken arm and said that there was enough to last until the morning. Not everyone has time or capacity to go and pick-up their prescription the moment that they run out, considering jobs/kids/transit and the overall pain of injury. Im disappointed in the pharmacists lack of compassion and wonder how many others have been turned away when providing absolute proof of need from a doctor.How many people turned to street drugs in response to pain and lack of access due to a pharmacists personal judgement? Another store filled the prescription and was blown away that this Walgreens wouldnt.
Review №8
2021-11-29June 2019 - Long lines to pick Up Rxs. Old store format.I have experienced on separate occasions where they only filled 30 days even though im authorized to have 90. Each time the tech said they would make a note so future visits there would be 90 but each additional visit it was only for 30.Update October 2019 - Walgreens again missed up my refill. I refilled two prior 90 day rxs and when I went to pick them up I asked at the counter if my BOTH of refills were 90 days and the pharmacist said “yes”. Got home and only one of the two rxs was 90 the other was 30 day. This Walgreens is horrible.Update on November 2021. Had two children scheduled vaccine appointments at same time. Checked in on time and then had to wait 60 minutes before we were helped.
Review №9
2018-05-19I live right next to this particular Walgreens and after today, I can say with certainty I will NEVER shop at this location again.One of the cashiers whos been there for as long as Ive been a customer tried to pull a common scam to steal from me. When I spoke to the manager about it, she was completely unconcerned and unapologetic about the issue. I got my refund, but apparently holding employees accountable for theft is something that they dont seem to bother with.So all in all, if you dont mind rude and unprofessional staff, and keeping an extra close eye on your receipt anytime you stop by, this is the store for you!
Review №10
2021-11-16I have never waited so long to get my medicine that was already done by my doctor get in line for drive thru and had to wait 30 minutes to get to window then they messed up on my order and they wanted me to get out of line and wait until they had time to get to me the girl that was at the window was very rude then she calls the manager over to tell me the will not fill my medicine if I dont get out of line and wait until they finish everyone else in line this place is so rude and disrespectful