Dominos Pizza in Oak Lawn
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Oak Lawn, Cook County, Illinois, US
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Site: https://www.dominos.com/en/
- Monday:10AM–12AM
- Tuesday:10AM–12AM
- Wednesday:10AM–12AM
- Thursday:10AM–12AM
- Friday:10AM–2AM
- Saturday:10AM–2AM
- Sunday:10AM–12AM
Dominos Pizza in other cities:
I ordered from them online for my first time actually and I liked it a lot because it was very easy to sign up for the rewards program, and it was easy to navigate through their coupons, and their build your own pizza menu etc. It was fun actually!! You can place your order online and pick it up or have it delivered. You can pay for it in store or when you pick your order up. Definitely recommend you come here or order online!!
My favorite two guys are Jesus and Alberto!! They are great with customer service and helped me with placing my order with their app so I could get my points. Very nice and helpful!! I can always count on them when I visit Domino’s. And they go the extra mile to make sure my order is done correct. All of the guys are great and I appreciate them all. Food was good too!! 🔥🔥😊😊👍🏾👍🏾
My family and I have been ordering here for awhile now. And the more we order the sloppier the pizza are becoming. Theirs hardly any sauce on my pizza(literally a teaspoon of sauce)!! I always ask for half jalapeños on my pizza and still get it on ALL the pizza. The pizza is just a sloppy mess!! The workers seem very nice but they are organized poorly! Everyone has complained about their order being incorrect or very very messy! This is such a shame.
Placed my order and for 53 dollars, you would think they would get it right. After returning and informing them they screwed up my order, the told me I was wrong and wanted to charge me more to fix the order. It was my first and last time there. Id rather eat little ceasars boxes then this dominos.
A very bad customer serviceAll what I want them to do is to clean the knife before they slice my pizza. They have no team work which make them slow.The Hispanic boy there is uneducated, and very rude called him self a manager, he doesn’t know anything about customer service, he uses the “f” word before kids and a girl work there because; I asked him how long was my food sitting there and he never give an answer. They don’t know how to communicate as a team.Never going back to that place.
They took over two hours on an order just for me to get 2 custom pizzas completely wrong. Don’t bother ordering online or getting delivery. It might just be better to order in person and wait in store for your order. And I get that they’re slow, but they shouldn’t be old school.
We got back from a concert pretty late, but we were really hungry. it was 12am and they closed at 1am so we thought an hour was a decent time to bring pizza. They got done cooking at 12:20 and it never showed up even after giving our phone number and address. They claimed they “made it to our hotel and called us” but they never did. They didn’t even seem to care when we called them about it. If I could give 0, I would.
DO NOT ORDER FROM OAK LAWN LOCATION go to the one on harlem instead. Our order was made at 7:46 and promised within 30 minutes, which meant I should get it by 8:16 pm but we did not receive it period, I relied on the pizza to be delivered to my kids on time as I got held up at work, now I see on the online tracker it says Paul left at 8:17 with our order????? we called after 8:25 asked about our order or a guestimate of the drivers location to see how close he is, no answer but I get passed on to a manager at 8:35 pm, he stated that online orders time is a lie and it should be 50 minutes not 30, I start to tell him its way past the 50 mark and I should have the pizza by now he responds: stop yelling at me and I would not be yelled at!!! I wasnt even yelling just talking, if you employ a sissy dont put him in charge of talking to customers period! I tell him to cancel my order and give me a refund and end the call at exactly 8:38 and now I discover he had already cancelled my order BEFORE I requested it to be cancelled just when he came on the phone at 8:35 (I know because I received notification from my bank) WHAT AN UNPROFESSIONAL COWARD.
We ordered here. Three medium pizzas, one sausage, one cheese, and one chicken + spinach. Weve ordered here for a while. So, when it came (which was over TWO HOURS after we called and ordered), not only was it lukewarm/cold, THERE WERE PIECES OF SAUSAGE ON THE CHICKEN+SPINACH. Not to mention on the chicken+spinach, there were 15 PIECES OF CHICKEN ON A MEDIUM PIZZA and EVEN LESS SPINACH. We called the manager, and he gave us a load of guff about how they were super busy. THIS HAS HAPPENED TO US BEFORE. I am so disappointed in the way they do things here. WE ARE NEVER EATING FROM HERE AGAIN.I SINCERELY WISH I COULD GIVE ZERO STARS.
Alright, I would rate this 4 or maybe even 5 stars, but today was actually garbage on their part. So at about 5:00 i ordered a pizza, note that this is valentines day so i was expecting dilivery to be a hefty wait, but this was insane, so my mom and i had to call multiple times to figure out where the hell our pizza was, so apparently they had a metric ton orders today, understandable. but this was already 2 hours, about 30 mins later we called again, they said they only had, get this ONE driver. So on valentines day, one driver. This is crazy but alas we waited. and waited, about 3 hours in we called and they said they had stopped dilivering, without any notice our order was just not there, so my mom argued and demanded a refund, which she got. After that whole hellshow they would send the single driver which was probally already stressed (dude was really nice and i felt so bad for him for doing this probally all night with no help(and i forgot to tip him on the website and had no extra change so oops)) after 4 HOURS AND 40 MINS WE FINNALLY GOT ARE DAMNED PIZZAS, horrible service and the worst ive seen in my life to be honest, they need better management!
As much as I enjoy the pizza, I have had nothing but missing items on my orders and miscommunication to their drivers. I always take the chance to place an order and figure it will get screwed up. Sounds like management needs to get it together over there and get their employees on the ball. They have already given me credit toward orders and now tonight I have no garlic sauces with my order and now Im patiently waiting as my pizza gets cold. The past 4 times I have ordered, 3 of those had no garlic sauces. Not good odds imo
I ordered online at 12:49 am. Order was placed successfully and my card was charged. Given a max. 48 minute delivery time. Over an hour later, I called the store to check on my order and my call was answered by an automatic system letting me know the store was closed. The store AND delivery hours are until 2 am. I never received my order.
So far so good, Dominos Pizza!. I am a creature of habit and place the same order everytime I do order at Dominos. I always order a Garlic Dipping Sauce, on the side and each time the driver arrives I always expect them to have forgotten to include it with my order but so far, you have proved me wrong each time. This will be my 6th consecutive order, including the dipping sauce on the side. Lets see if you can keep your winning streak going with me or not?
For a while this used to be my go to Dominos place but recently the management and the service just got worse and worse. For one, the credit card scanner has been broken for what seems like half a year now. God forbid you get a line with even 3 people because the employee then has to manually enter those numbers in the slowest possible form ever. Also while waiting, it doesnt seem to help that the A/C doesnt seem to work either, so good luck waiting 10+ minutes for the people in front of you. But as for my last 3-4 experiences, they have either gotten my pizza order wrong or have sent the finished notification on my phone way too early. One pizza wrong the first time wasnt bad, but one pizza wrong every time is ridiculous.Also, why do you have stairs that lead to nowhere on the right side. I get it that it might be for the kids who are curious to see how pizzas are made but at least make it bearable for the people that have to wait in the store for their late pizzas.
This place is a disappointment. If you like a sloppy thrown together pan pizza, that’s what you’ll get. Cheese is always a mess. 5/5 times they will forget any sauces you order. I️ honestly don’t know why I️ ordered from here again, I’m always disappointed. At least I️ had a coupon and didn’t pay full price!
Most disorganized place ive been at i hade always a problem when ordering 3 cooks no one on the register while the 4th cook making sweet conversation with his buddy ( customer) while my order was ready i took 20 min for them to realize that my pizza is sitting there already cold this place is tottal disaster i don’t recommend it and should be closed !!!!!!!! Negative 10 ⭐️
We use to buy pizza from this location, until today, the wife orders 2 pizzas, picks them up as usual and came home and ......... ITS NO RED SAUCE ON THE PIZZAS!!! I called to complain and the guy proceeds to tell me that, he made them so he knows he put sauce on them.... I STANDING HERE LOOKING AT 2 FREAKING PIZZAS WITH NO SAUCE ON THEM... were done with Dominos.... Barracos and Palermos will get our business from now on!!
Terrible order my Pizza25 min. prior to arrival still had to wait 15 min.there.Upon the arrival to my House, my pizza was suppose to have different meats on 1/2 to my surprise looks like someone just threw the ingredients everywhere!! No where to difference which 1/2 was what very disappointed! Ill tell you one thing DOMINOS never again!
My first experience was not great. I ordered online and when I went to pick it up they couldnt find it. Then I was ignored, and when I finally got my pizza the box wasnt closed properly, so the pizza got cold. However once I called and informed Tony about the problem he gave me a credit that was worth substantially more what I had spent on my pizza.
Havent been to a Dominoes in a few years and once the wait was going to be at least 30 mins I was like yeah no kids kinda hungry now so I asked to cancel and that took about 15 mins since the cashier guy started taking other peoples orders as Im standing there waiting for a receipt or something for my refund. Seems like the place doesnt know whats going on. Not going there again
Don’t have me order for delivery online and then call me back 15 mins later saying you can’t do deliveries because you don’t have any drivers. Completely unacceptable. The option for delivery shouldn’t be available online at all if that’s the case. Grey it out and make it unavailable. Simple. It’s fine though, I’ll just order from Marco’s from now on.
Called dominos to complain about a dry cold pizza, was told that all Dominos pizzas are crispy and flaky. Have ordered plenty of times from the same Dominos but the past couple of times the pizza has been dry and cold. There are far too many options in the neighborhood for you to be spending your money on that their dry cold pizza.
This place is a joke. Liz the “manager” is TERRIBLE at her job and needs to be fired. Delivered a cold pizza LATE then had the guts to have an attitude with me! After arguing with the “manager” about getting money back for something I paid for and didn’t get, I hung up because clearly she is as dumb as she sounds.
Horrible customer service! The manager placed an order for the wrong pizza twice! Then once asked to fix it due to a lack of tomato sauce I was told I would just be given sauce cup instead. THAT IS NOT WHAT I ORDERED! Then I continued to be blown off the rest of the time I was there. ABSOLUTELY THE WORST!
HORRIBLE!!!!I live a mile away and delivery takes about an hour... I call and you can tell the people who work there dont really care about anything. I call looking for honest feedback and ask if it would be faster for me to come to store and they always give me the run around... dont know why
Called to place an order and the guy who picked up was EXTREMELY rude. His name was “Sean”. He was such in a rush to get off the phone and He hung up in my face before he could get my name and when I called back to cancel the order he didn’t even know my order because he hadn’t got my name. They said my order would take an hour to deliver RIGHT DOWN THE STREET. I’m from flint,MI and whenever I come back to this area I will NEVER come to this place again. DONT COME HERE PLEASE!
I normally dont do this but I felt the way management and deliver EXPERT Handel my situation wasnt right... I order 2 medium pizzas and one of them was not correct, I called the store right after the delivery EXPERT left my house and they said they will send me another order within 20-30 mimutes, well 1 hour later we still waiting for the order, I called again and they told me that they will apply a credit on my account, which account????dominos account even though I paid cash... According to them, they called me when the second order was outside but honestly I did not receive any call... If they are base on a phone call why we rather meet the delivery EXPERTS somewhere in between the store and our houses for that way they do not have to search the address or ring a bell because aperantly thats a lot of work... Thanks go pizza hut better!!
So I just ordered a pizza I had to run errands before the pizza came so I wanted it by 10:00 PM. I was on my way back home they are blowing up my phone at 9:10 saying they were in front of my house I drove home and their was no car so I hope they enjoyed our damn pizza that we wanted 😡😡😡😡😡
Total reviews rating 3.3
199 Reviews for Dominos Pizza 2023:
Review №1
2022-04-19This is the worse dominos pizza ever. Literally, the most sloppy pizza ever! Never ordering from this Oaklawn location again. My kids only opened it and took a look at it then decided to eat noodles from a cup instead! I mean, I don’t blame them, do you think this pizza was made right?!
Review №2
2022-05-30Ordered pizzas tonight and had the order delivered since we were relaxing and didnt feel like going out. My pizza had chicken on it which wouldnt be a big deal aside from the fact that Im a vegetarian. I called to politely let the store know, expecting that theyd right their wrong and deliver the correct pizza. Instead, they said Id have to bring the pizza to their store, and then theyd make a new one (which completely defeats the purpose of ordering delivery since I didnt want to go out in the first place). I wasnt going to do that because it wasnt my fault they messed up. Sotheir solution was a $5 credit for next time, which isnt even enough to cover the cost of a pizza. I ended up having to pick off the chicken, which again isnt a big deal, but if I didnt, I wouldnt have had anything to eat for dinner. Never had an issue with this location before (aside from regularly forgetting garlic sauce, which also happened tonight) but Im dumbfounded that they couldnt just re-make the pizza and deliver it since it was THEIR mistake and we paid for delivery.Super disappointed in the non-chalant attitude that I received. I hope next time they make a mistake on someones order, they handle it better because some people wouldnt have been as nice as I was about the situation.
Review №3
2022-05-16Called for a pizza @7:30pm, and I waited the usual wait time for a pizza (40+ mins) when that time was up, I was notified that my pizza was on the way @8:35pm. Mind you, this location is about 5mins away from where I live, so I was anticipating the order to be here by 8:50 latest. Waiting, no call or texts. It’s not 9:15pm, and no pizza. I call and ask to see what happened, only to hear the driver went back because nobody answered the door. EVEN THOUGH our order and tip were PAID online. He didn’t call us to come out, and he claimed he rand the doorbell, but I’ve been home. I was waiting for the pizza. Anyway, this was suppose to be dinner, and to have to cancel and start over is upsetting.
Review №4
2022-03-21This location isnt the one that delivers to me which makes me sad because the dominos that does is terrible (bridgeview) lol. I have no problem going to pick my food up because the quality is so much better than the store that does delivery to my area. I love the cheesy bread and handtossed pizza specifically because of the garlic seasoning and they made it perfectly. I was told by the one in bridgeview neither of those items have garlic seasoning and in turn ended up with nasty bland food several times before actually going in and complaining. Thank you to the staff at this location honestly you are great. I was really missing my dominos and had boycotted because of being treated terrible and was even cussed at in bridgeview for just asking why there was no garlic on my pizza crust or cheesy bread but it said it in menu description. I always give honest and fair reviews and update them based on experience and you guys definitely earned your 5 stars for Friday especially since you were busy and I had a large order.
Review №5
2021-12-16Hunger Pangs struck while I was at work and dominos crossed my mind. I did a google search and came across this location, I ordered online but called the store to ask for my pizza to be cooked well done and the lady tells me no problem. I arrived minutes later a guy greets me at the counter as if he is bothered by my presence. I give him the name for pick up and he retrieves my pizza. While paying I open the box and I find the middle of the pizza soupy as if it was once frozen before the cooked it and it still wasn’t done. I looked at him and asked what is this and why is it soupy? He looks at it and asks me well how is it supposed to look? I asked if he was serious and then asked for a manager. She approaches the counter and the guy gets irate like he wants to fight me. She asks him to go to the back where he starts knocking things off the counter and talking out loud like tough guy he was. I asked for a refund and left obviously the people who work here aren’t professional pizza makes and don’t know how a pizza is supposed to be cooked or look.
Review №6
2022-01-06Can I just say that I have never had breadsticks this good before?!?! I dont know what they are doing or what recipe they are using or when they change because it has been a while since Ive been to Dominos. And I remember it being good then but this is another level! Ive seen the commercials for the oven baked dips and so I wanted to try them and the bread twist that come with them are just beyond delicious I I really am just shook! They were that good. I hurt myself because I didnt want to stop eating them! Ive embarrassed myself enough, go try them for yourselves! Oh yeah, the dip was just okay 😂
Review №7
2020-04-15Food is always delicious, customer service needs improvement as this is my second time experiencing the same as last visit. Here I am three months the later giving it another try and turned out to be another disappointment. Rather travel further away to another location or spend the extra ten bucks for Beggars.
Review №8
2021-11-21If I could give this malignant purgatory zero stars, I would. This acid pit of snakes has no redeeming qualities.My family ordered two pizzas and four pastas online. When we were notified that both were ready, I went to collect them. The staff was very inattentive and eventually gave me only the pizzas.I told them about the missing pastas, and a very rude employee claimed that there was no order of pastas in such a tone that it seemed as if we meant to defraud them. After several awkward minutes, another employee came to see why we were still there, and when we explained the predicament and told her the number of the order, she reported it to the staff and they very lazily assembled the order over another several minutes to the point that our pizzas were lukewarm when we returned to our hotel.When we had returned with our wilting pizzas, we found that our pastas were not even the pastas that we ordered and paid for. We had no choice but to settle for what they condescended to serve us.They also did not have any parmesan cheese packets, strange for a Dominos.
Review №9
2022-01-01So Im in little company of Mary hospital. I got hung up on 3 times while trying to order 8 pizzas for my nurses from the DOMINOS 9022 Cicero RESTAURANT. a Mexican speaking man said he didnt know the address. I asked to speak to a manager and he gave me the closed recording. I then called 2 more times, told them I was in the hospital,and they connected me to the same guy, who said I need address. He could nearly understand me. I ASKED TO SPEAK TO MANAGEMENT.... But he again for the 3 time put me in closed recording message. Its 11:30 at this time. I called again and the 4th time 11:45- it went directly to closed message and hung up. Guess they dont need the business. Keep the guy throwing business away.
Review №10
2019-12-09I placed an order thru the app. Food is not bad, but service delivery NOT GOOD... This guy took 30 min to deliver the Pizza when Im 9 min away from the pizzeria.