In-store shopping
Yes
Dollar Tree in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 815-230-6020
Site: https://www.dollartree.com/locat...
Site: https://www.dollartree.com/locat...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:10AM–6PM
Dollar Tree in other cities:
Comments (127)
Been to most Dollar Stores in Joliet, IL. This stores is much cleaner, better customer service and the shelves are well kept and everything is professionally kept. Plus they have much more to choose from. 5 STAR!!
Roshita Ulmer the store manage displays very poor customer service. As I asked my child a question, I informed her that I was not speaking to her. She replied, Im talking to you!. The cashier rang up one item multiple items that called my attention to the receipt. When I inquired, the cashier Shirley Farmer told me that she does it that way to keep from having to void out items to correct her errors. My question then was, What if I needed to return an item that you didnt scan? I also told her that her inventory would be off. Roshita said that inventory is not a concern of theirs... Dollar Tree is one of my childrens favorite stores to find different little trinkets to play with. Well be shopping at other places where customer service is valued. This is mainly thanks to SEVEN YEAR Dollar Tree employee RESHITA ULMER at 2900 Colorado in Joliet.
The staff here is very rude. They refuse to let me and my 5 year old use the bathroom. They are always lying and saying they lost the key, or it’s dirty, or it’s broken. I just don’t understand what kind of mean person refuses a child the bathroom.
This location is one of my favorite stores but the store should close at 9pm because the bar next door is the only thing open and the parking lot gets filled for the bar and theres no parking for dollartree customers anyway especially on the weekends
They had everything I Ed, disinfectant wipes rust remover, air freshener and sponges. I spent. $14.00. I got a good haul.
I usually dont like leaving negative comments especially since I am in retail and customer service myself but I was disappointed at the poor experience I had at this location. I understand workloads are important and these are difficult times but theres no excuse for poor customer service and an unsafe work environment.I passed by atleast 4 employees not a single one acknowledged me! it was roughy 9am on a Monday so there werent many customers in there. One employee was on her cellphone, stocking Christmas without a mask on and was abruptly complaining about wearing the mask and saying how she wont wear them. Boxes and uboats were all over the floor to where you couldnt shop.I felt unsafe and unwelcome and walked out without purchasing a single item. I honestly wont be returning to this location
Well organized. Expanded craft section. New, name brand food products. Shortages have hit this dollar tree
Its dollar tree. Everything is $1. Its clean and organized. Lines can get long if there CC prossessor isnt working. Otherwise cant go wrong for toys and food and accessories for $1.
Hands down the best dollar tree Ive been to. Well stocked and organized so I appreciate that 100%. Very clean as well. Compared to the one on Jefferson, this dollar tree is heaven. I love dollar tree and will continue to go to this one instead. Why didnt I come here sooner? As for the bad review because someone opened a restaurant next door, how the hell is that their fault about parking ??🤷🏻♀🤦🏻♀ and including that as part of a review is bs in my opinion.
This store has all sorts of cute items for various occasions. They offer famous-name greeting cards for $1 or in some cases 2/$1. Special occasion/holiday items and gift bags are always adorable!!! The only thing I dislike is the fact that this store now shares its parking lot with a restaurant which can sometimes make finding a parking space a challenge!
The dollar tree employees here are the most wonderful people. This dollar tree has an amazing environment that it makes you like your their family. This is what all stores should be like, when it comes to professionalism, hard working and store friendly customer service. I cant think of one time being in this store and leaving disappointed. Best dollar tree ever, hands down.
There were too many customers.. It took a little longer than I thought was right for them to open another register.. The heroes behind the counter did shine through though.. The service was very good..
Love this place! When the kids want to spend their allowance we go to the dollar store so they can get more surprises for themselves. Art supplies so we can do projects too. Who needs to spend all that money at the craft store when you can get the same thing for a doller. Hair stuff, kitchen supplies as well as food and snacks and drinks. Its the store that has it all!
Great selection. They need to fix the roof inside one section of the store _(Garbage cans w.bags inside to catch rain water). Very friendly young man cashier.
The only reason they got 2 stars is for the selection and the fact that i have been going to Dollar Tree since they opened. They have a great selection of different items. Also they have a great selection of different types of glassware and Etc. However this store is severely lacking in customer service. The associates are rather rude and very snide with their remarks. As I walked through the store with my daughter who is currently a very fussy, teething toddler she was really wanting something to drink. Therefore I ended up getting her some lemonade. And being a toddler some of that lemonade ended up dribbling out of her mouth and a little bit on to the floor. Well I guess this ended up making one of the associates mad because she had to mop up the little bit of dribble. And to be honest it was like 2 drops. The same associate then proceeded to tell me all about it while I was checking out at the checkouts. I apologized to her when I could get my daughter to stop crying as I get it sucks having to do extra work. Not to mention she ignored me when she wasnt criticizing me in front of other customers. Also, she proceeded to talk with the other associate about how hard her day was, was obviously upset that she had to wrap the $40 worth of glassware I purchased, and when all was said and done she finally told me my total. To say the least I didnt need to hear those comments after having to deal with a teething toddler and I was mortified. I will not be returning to this location as I find them very rude. Finally, they proceeded to discuss and constantly say rude comments about someone who called up asking about glassware. Im sure that if they were to act this way in any other customer service industry that they would be either written up or terminated. I realize that this is a dollar store and they probably dont make that much money however that does not mean that you are not in a customer service-based industry and should be treating customers with decency and respect.
Went in today for wrapping paper. Store was an absolute disaster! Hardly anything on the shelves. Never have seen it this bad before.
I normally love Dollar Tree, but this location is dreadful. There is no public bathroom because it is unhealthy as an employee told me. She then told me to take my 6 year oldto the restaurant next door to ask if she could go there. The door at the main entance is in bad condition (and has been for a while). We had to manually slide the automatic sliding door open to leave, and it barely moved to let us out.
The staff is always friendly. The store is always clean and easy to navigate. Everything is stocked swiftly and this location gets some really good stuff! Someone said they were told to wrap it up at 850? LOL its a business and they can only operate their registers in regular business hours...Ive never been to a store that doesnt alert you theyre closing and go to pay...plus dont go shopping 10 minutes before a store closes lol
Was ok but doesnt have as much selection as the Dollar Trees down state. Hilton Head a big arrangement of valentine decorations. Was let down.
1 star for not letting paying customers use the restroom. My daughter almost always has to go when we get there even after I tell her to go before we leave the house. Its very difficult and disappointing to have to leave my stuff on a shelf to run to the nearest place that appreciates there customers business. There are other Dollar Trees that still let customers use the restroom... like the one in Bolingbrook. Yes its a little farther for me, but worth it. Its a lot bigger too.
Dont get me wrong. I love this place. Store is clean and well organized. Staff was friendly. My problem is. And I would have given 5 stars otherwise. But the parking here now is terrible!!!!! They opened up a restaurant right next door. And now the restaurant is taking up all the parking lot spaces!!! Its terribly hard to get a space now!!! I really dont think the parking lot was designed or set up. To accommodate all the parking!!! Sucks cause I really like this store. But I may have to start going to another location!!!! Sad!!!
Always a pleasure stopping in this dollar tree. They had the containers I was looking for. The cashier Loretta was delightful to be around.
They opened a new register when the line got long. My cashier, Shirley, was polite, helpful, and very pleasant. Excellent experience.
Well stocked. Pleasant atmosphere. Efficent and courteous cashier.
Store was organized, but asked to use the bathroom and it was terrible, dirty no toliet paper and one of the two toliets had stuff in it like mold.
Teresa checked me out today.. she was very rude.. i was putting my stuff up on the belt and she told me in a rude way to put the items closer to her.. then i went to put the stick down and she grab it and said uh uh just let me know when your items are done.
Lots of variety and the only things out of stock were seasonal so it made sense
Always a great selection and you cant beat the price!
Fairly clean well stocked store. Friendly employees. B+
The staff here is terrible. I get it it’s a dollar store but you shouldn’t get treated as a nuisance no matter the business.
I shop here a lot, but today I got yelled at for walking past a box filled with other broke down boxes. Apparently they think that means theyve closed off the area. Wont be back anytime soon.
This dollar store has the rudest employees my children dropped chips and the employee John stood iver them and askd them to put in in the correct spot ....big argument all the way to the cash register line...wow never shopping here again what started off as a simple product falling off the shelf...its really clran but doesnt make up for the rude employees
Not bad usually clean and well stocked even during the holidays. Good job to the workers..
I love Dollar Tree. Everything is one dollar. You cant go wrong.
It is the average Dollar Tree.
Found everything I needed plus more
Lots in,stock.Staff very helpful. Now its my favorite dollar store😃
Huge selections, many options for home, party, bath, education, food, decorations, seasonal item. Clean. And very busy.Restrooms out of order(??)
Very rude customer service !
Store was really clean anf organised compared to some other locations
For being a dollar store, this place is pretty complete. A true convenience store. Any everythings $1. Everything.
This is the biggest and best Dollar Tree I have ever gone to! This will be the only Dollar tree I will ever go to ever again!
Good organized dollar store. I liked it better when it was deals but still a good store
If you need it they have it. Employees are helpful and friendly. Love Dollar Tree Stores 😊
They don’t open store on time 15 minutes I waited after 9!
Has to be one of the dirtiest dollar stores in the area.
RUDEST WOMEN EVER. Store closes and 9 and they started telling people they couldnt come in at 845. locked doors at 850 and told customers to wrap it up.
Its a dollar store that was clean and lines moved fast everything is a dollar
Nicest Dollar tree in town. Great selection, clean and the staff is friendly.
Had everything I needed in stock. Store was well organized.
Decent dollar tree. Slow service, but friendly.
Great deals! Store is clean and organized.
Its a great store. The parking lot sucks, though.
Management are clowns. Escorted friend out for breaking ambiguous rules
Ive been too much better Dollar Trees. Their stock was lacking
Store was clean and maintained but only one register was open.
Friendly and very helpful staff. Every is neat at easily accessible.
Im not the greatest supporter of Dollar Trees, but depending on what you are looking for. Its worth the visit.
I love going shopping to dollar tree store everyone should shop there to2
Horrible management. Avoid this store at all costs.
Staff are friendly and has a good selection of items
The short lady with the megaphone mouth is about as rude as anyone Ive ever heard. No manners I will go elsewhere.
Good quality items, good customer service
The guy who works there at cashier is a nice guy
Decent staff, pretty clean overall, decent quick stop shop.
Great place to shop great variety
Clean and had what I was looking for! 6 outa five stars!
Great deals!I wish they’d fill their pot holes in their parking lot!
I always find what I need/want. Friendly store!!
Very clean and pleasant store. Staff friendly.
I have no idea how much anything costs here
Lots and lots of Halloween items. Great price $1.00
Found everything quickly. Good selection of cold soft drinks.
Cheap and OMG! So many things to buy!
The cashier that was working tonight was very nice.
Its an ok dollar tree. Seems to be empty until you try and checkout.
Awful. Never, ever shop here.
Great buys. Staff friendly and helpful.
The best Dollar Tree around!
Very well stocked. Plenty of variety.
I love my dollar tree
Always very nice here
Rude manager. Needs a bathroom. I had to hold it for about 15 mind before I got to a bathroom.
Really Cheap prices, I like it.
Store is very neat and clean
Great nice clean place friendly people
Best place for holiday and party gear.
Always stocked with good stuff!
Love all Dollar Tree stores
Found everything! Great prices!!
Very clean and nice selection
Everythings a Dollar cant go wrong
Horrible customer service, workers are extremely unfriendly and rude.
Every thing is available and good quality
Always a good place to find stuff
It sucked
Really rude employees , never coming back
Has a little bit of everything including food
Its true. Everythings a dollar. 👍
Nice and clean well displayed
Pleasant.
Clean and organized
Got what I needed. Easy in and out.
Very orgranized and clean
Always have what I need
Its decent.
Good stuff cheep.
A very pleasant
Ok
Fair deals!
Bad Attidutes
Friendly staff
A dollar Place
My favorite Dollar ❤It is very nice and very neat all the corridors! 👍👍👍👍👍👍👍
Very good store, good assortment and excellent treatment of the staff; in addition to everything at the same price and very economical.
😉😉😉👍👍👍🙏🔯
Jbunt
Total reviews rating 4
127 Reviews for Dollar Tree 2023:
Review №1
2022-05-04This place is a disorganized and MESSY dump. I’ve never seen a store in such disarray! Unbelievable. The pictures are of the good isles!!!
Review №2
2022-06-22This dollar tree is usually stocked with goodies. Today the shelves were bare. The cashier was not very happy. She was the only one on the register. The other staff were unloading a truck. I had my special need clients with me and they would not let my one client use the bathroom. Very disappointing visit. Usually a good store. Ill have to try another day.
Review №3
2022-04-05Dollar General had way nicer things than Dollar tree! The employees were nicer too. The treats are better too.
Review №4
2022-05-30So many shelves were empty. Short stocked in every department. I know its a dollar store but it doesnt need to be such a mess.
Review №5
2021-12-05What happened here? This was the BEST Dollar Tree in the area! And what happened to all the lovely, funny ladies and that little lady manager? So disappointed.What used to be the best stocked is now just a mess! Nothing was where it was supposed to be and was understaffed. Its obvious somethings gone down here. Youve got to really look around to find what you need because its not where its supposed to be!Your mask mandate is illegal! I was denied service even with my exemption.. Been back a few times since I noticed a change but wont return. Hitting up Dollar General.Get it together Dollar Tree! Its not the happy shopping experience it used to be.
Review №6
2022-07-14Hours online said open til 10pm. Arrived at 8pm on a Wed. Lights are on, but.... No one around. Door was 🔐 locked. 🤔
Review №7
2021-12-11The store was very messy, disorganized, and the shelves were poorly stocked on quite a variety of items. Also, the store appeared short staffed. Kudos to the few ladies working for doing the best they could to keep up with customer requests, complaints, and checkout lines with a smile. For such a busy store, they deserve a raise!
Review №8
2021-04-22Im giving it 3 stars only because one of the staffs was so rude to the clientele including myself. The store itself is well stocked with everything you need. Only negative was the manager, she gave me so much attitude at check out, she was ignoring me and short changed me. Im glad I notice and requested my money. No Sorry or Have a Good Day! She was a complete ignorant and bitter lady. So now I know what to expect when I go back. I like the Dollar Store, is what I can afford. I guess you get what you pay. So Sad....
Review №9
2022-07-30Much more organized than the hillcrest store but always long lines
Review №10
2022-03-28Dollar. 25 tree was good. The nice lady who Rung us up was nice.