In-store pick-up
Yes
Dollar Tree in Rockford
Categories
Location on the map
Rockford, Winnebago County, Illinois, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 779-513-4890
Site: https://www.dollartree.com/locat...
Site: https://www.dollartree.com/locat...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:9AM–8PM
Dollar Tree in other cities:
Comments (159)
Big store and employees were very nice. Unfortunately though, most of their shelves are empty.
Dollar Tree Diva Here!! 😂This place is awesome. Almost anything you need is here, products from hygiene, crafting, gardening, food, and much more.The staff are really helpful and nice. They greet you every time you enter the store which is very welcoming.I recommend Dollar Tree no doubt.
Not sure about the neighborhood or cleanliness, but they have so many food and drink items here!!!! Absolutely awesome stock. Try a ginger soda!
The cashier deliberately tried to pocket $10 of my change! I was suspicious when she counted out the change below the register, then didnt count it out as she was giving it to me. I made sure not to walk away, counted it myself, then she tried to assure me it was correct even when I showed her the receipt. She only admitted fault after my husband counted it out in front of her twice. Ive no doubt that it was purposeful. Im disgusted. Amy at the register should be watched closely, by the customers and her co-workers.
The store inside was okay but there was a man sleeping outside on the sidewalk with a blanket on him and an umbrella over his body and it was 86 degrees out
Really like the store but Very Poor customer service. Just visited today & they had two female cashiers with horrible attitudes. Than witnessed a customer who barely spoke English try to kindly ask how much for a certain item (as he obviously hasnt frequented the store) & instead of be polite & help him understand everything was only $1 the cashier just kept shouting at him! Its Only a Dollar! Than as he was leaving (with a full, almost over flowing cart of paid merchandise) both cashiers started shouting again stating carts didnt go outside! Ok I can understand that, but Shouting will Not help this man understand, clearly he was confused & instead of them helping him with his bags 1 employee found it fit to further Embarrass him by shouting over the intercom! The carts Dont go outside! This really bothered me so I will Not be returning to this particular store on Jefferson due to the Horrible Staff with Rude Attitudes.
A bad copy of Family Dollar... I get its cheaper for the customer, but the true economics arent. You can buy more for less per unit elsewhere. People generally think short term unfortunately, so its a good business model (profitable).
This is the best,cleanest, and most organized DT Ive ever been in, and Ive been in tons, all over the US. Very very impressed and the 2 gals working were delightful. I will drive farther just to go to this 1. A+++++
Hiring Crack heads to work there!!!
If you have a service animal, DO NOTCOME HERE! Not only was the manager offensive and buligerant to me, she rolled her eyes at me when I explained that I had a service dog! She demanded proof and yelled when I asked what the issue with the dog I was told he wasn’t supposed to be in the store, after I mentioned it was a service dog and explained that I didn’t need to show proof as the ADA (Americans with disabilities act) clearly states you don’t need identification she rolled her eyes and told me not to give her attitude!!! Don’t go here if you don’t like being belittled!! I served my country and do not like being a specutal!!!
Employees were polite but there is stuff everywhere, leaving barely room for a small cart to fit down some aisles. The paper(paper towels etc) so tall and packed felt claustrophobic.
Basic dollar tree. But the staff were really rude. Just because some people can be annoying with bratty children, (the lady before me) doesnt mean they should treat everyone as though they are an irritant. THE CUSTOMER FUNDS YOUR CHECK! HELLO!! Perhaps management should pay closer attention to their employees
I had to run in just to pick up one item. Ive never been to this location before, nor will I ever again. The first thing that hit me wss how very filthy the floor was. Littered with trash every where you looked. Wads of old chewing gum stuck to the floor and shelves a complete disarray ! Clean that place up !
I love go here just about every other day. Friendly staff and excellent prices.
Very nice clean store wheelchair accessible and then also love to be able to pick up my candy there for only a dollar a bag. but you can get anything you want there for a dollar
Good buys, just a long line employee at 240pm in restroom. To busy parents with kids off school ppl getting off work. Neat, clean store.
Everything is a dollar yet still good quality. I always go here to get my kid a couple new toys since I know shell break them anyways. Lol.
Luv this store. They have a good selection, especially of frozen & refrigerated goods. You have to come here on a weekly basis cuz they get new stuff in often, but it goes fast when they do!
Not much of a selection... Cashier was acting strange towards us... He dropped my towel and was stepping on it and didnt pick it up till the end and asked us if it was ours...
I just really love that they have multiple things that are usefull for a home and they make it easy for anyone to be able to afford it not everyone is fortunate and it is truly a Blessing for everyone who maybe in need so thank u and if I could I would shake the hand of the persons who came up with the idea
Da best place to save during this time and my dogs love there duck jerky
One of my favorite stores. I visit the Dollar Trees around Rockford and this one always is stocked well. The employees are very nice and helpful!
Not bad but out of alot of items.
Prices cant be beat, but the customer service sure could be..the cashiers always seem like its such a hassle just to be nice.
Staff is constantly changing and they usually arent so friendly just a few are. This store doesnt have as much as other dollar trees either.
This store is always a mess. Items all over the floor, falling off of shelves etc. Staff is dismissive and horribly rude!
Found what I needed, but cleanliness of store wasnt the greatest and selection was slim picking.
Easy store to shopp just cant take carts out of store
Cant take carts out to car no matter how much you have only one Jefferson. By s.s. office even if your handy cap
Was ok. But not many selections on Stationary. Or wall decor ect. Nail polish was scares
Fantastic store. Great products for an extremely low prices. This store is a blessing for those who cant afford simple necessities.
Every day 5pm is the busiest time of the day. They always have one register open and a line wrapped around the corner.
Love dollar tree! This one has a great freezer section, and always has my candles in stock.
Great place with a good selection. Everything is a dollar
I love all the things you can get for a dollar.love doing crafts and its the best place to get the things you need for just a buck!!!!!
Great selection and service! Many name brand items! Why shop anywhere else?
Very friendly staff. I just wish they stayed open later. They close at 6pm.
It was Sunday and they out of everything. But generally a great deal.
Very messy! Lots of people in that store today. Waited in line a looonnng time!
Always find what I need and some things that I dont. Great stores to shop in.
Friendly employees! Awesome that the other employees opened another lane when there were a couple of people in line
Its cheap get and go variety of things, The cleaning supply, The dishes, All hair products, Perfume, activities for kids, coloring books, Snacks,baby products, Balloons, cards the making of a party cups, plates, acceries, toys,
Great prices, good value. always something new and the service is excellent.
Very busy. They had three registers open to help with last minute Easter rush.
Alot of very good deals. It is really quiet simple everything is a dollar.
Cool stuff for a buck!! I love this place when your on a budget this is the best place to shop
Its a friendly place the employees are so sweet and everything is a dollor
I like the Dollar Tree its nice for quick pick up of things.
Everything is a $1.25 now smh😔
They are always helpful to me when I go there.
Great selection but I wouldnt go there at night.
Pasole everyday
You can never go wrong at the Dollar Tree.
Everything is a dollar but sometimes the lines are long
This the spot😁for quick and easy movement...there a little slow at night but still straight!
The staff is nice and welcoming. Prices are obviously great.
Like this is one of my Favs, If it anit a dollar I cant buy it.. 😂😂💃🤞🤞
Horrible!!!! Got harassed by the manger about my children never shop there again
Still a great and awesome place to stretch your dollar and your budget
Easy shopping. Always something new. Great household staples.
Nice people in it and yes i will go back to it
Cashier went out of her way to help she even walked and did the looking for the part that I need it
Easy store to shop at for food and other items.
Some deals some ripoffs. Just gotta know your pricing and what you want.
The name says it all, should always go in with a list ,a few items can turn into a cartfull
Each dollar tree has different items
Nice staff and a great place for quick needs.
Clean, friendly, get a lot of little items. Especially if you are just starting out.
Very nice people working at this Dollar Tree🙂
Nice Store, Clean.....No public restroom.
One of my favorite stores to go to
Pretty cool.. friendly cashiers... :-)
Hoe can u go wrong, everything is a dollar, and they were very professional
They have specialty items cant really find anywhere else.
All Dollar Trees carry slightly different items
Highly convenient store in the downtown area.
Dollar Tree is a good store to buy supplies for crafting
Easy to spot in traffic great with holiday Accessories
Bought some easter candy. Friendly employees.
They are very helpful with show u respect
The people who work here are very kind
Cheep but always have to wait in line. 2 registers tops
Dollar tree is the place to be! You find most everything here.
ATTITUDE IS EVERYTHING IF YOU DONT LIKE PUBLIC THIS NOT A PLACE TO BE
Fully stocked, good staff
Store wasnt properly stocked
Great deals and large selection
This is the best dollar tree of all dollar trees
Easily accessible and close to Rockford City Market
Clean and easy to find what your looking for.
Great place to get items cheap
Was not stocked well never is!!!!
Great place for cheap things.
Shopping wonderful staff
Ok location and good products
This is my favorite store.
Great.good prices
Cashier was very friendly.
One register & a store full of customers!
Great place to save money 😊
It was alright the cashier was rude
Clean and speedy check out.
LOVE the seasonal decorations ♡♡♡
Not bad for the price
Lots of stuff, friendly staff!
I like the store.
They kind of dirty inside
Very nice thank you
LOVE THE DOLLAR TREE
Love You
Everything costs a dollar or less.
Great customer services
Nice place to shop
Jeff. A. Miller. 123. A. Gmail. Com.
I survive off Dollar Tree
I love Dollar Tree
Everything is one dollar!
Nice variety
I love it
Messy!
Large variety of stuff
Had everything I needed
Love this place
Loved it
Clean store and cheap stuff.
Great prices
Love this store
Love it
Love this store
Very polite
It a good place to
Never unorganized
Great prices
Excellent
Everything is a dollar!
Very helpful!!
Dangerous parking lot!!!!!
Nice employees
Everything is a dollar
🤓🤓🤓
Wonderful
Excellent
Clean and organized
Prices
Love this place
Kind staff!
Love this place
If you travel to usa you have to enter a dollar tree
Kyelle
Total reviews rating 4.2
159 Reviews for Dollar Tree 2023:
Review №1
2022-06-09Actually this location does not deserve any stars. The manager is extremely unprofessional and what some would refer as ghetto!!! I call her rude to your customers and without us you have no business without this location you would not have a job. She spoke to customers like they were some bad children I have not ever seen anything like it. I put my stuff down left the store and will not ever return.
Review №2
2022-07-23Employees are working hard to help you get your bargains!... They must be pretty good at it because the shelves are nearly bare!
Review №3
2022-04-21Told me too leave because I was panhandling... I just spent 20 or so and was waiting outside... You need better customer service!!!
Review №4
2021-07-24Waiting to get in for 30 minutes now when it says the store opens up at 9:00 am guess I’ll be going somewhere else only in rockford u have to deal with this
Review №5
2021-05-01Want to be harassed if you have a medical condition to wear a mask? WELL look no further the employees of this dollar store will treat you with the most upwards of disrespect! Feel free to come here and be harassed by the employees! :) They love to refuse service to people with disabilities.Thanks for letting me walk around the entire store without a mask only to harass me when I asked for help. Congrats really you earned the award.You should be ashamed of yourselves.
Review №6
2021-09-18Store had good ratings so I came but it wreaked of marijuana and floor was unsanitary. The store shelves were cluttered and not organized and I would like to see improvement.
Review №7
2021-04-27If they had a membership club Id be a member. In good standing with the company. If I was surround off the visit that I make there per month it will equal two times per week. May you all continue to be blessed and most of all be safe out there. That old man John James is out
Review №8
2020-09-23Shopping Dollar Tree now feels like im going into a vendor booth at a local swap meet. Its very quiet inside, and all the items in boxes in the isles only makes the experience feel crowded. The feeling definitely made me end my shop sooner, as I just didnt feel up to searching thru the clutter.
Review №9
2019-03-12All but one staff member Ive encounterd are unpleasant. Especially the manager she always has a snappy attitude, never smiles or greets the customers. I know first hand how draining retail can be but I expect to be treated better at a store Im spending my money at. Ill continue to go to the other locations.
Review №10
2020-06-25Great employees, very nice. I love their sunflower dish sets. The cashiers wrap the dishes very neatly to ensure safety . . . that might seem a small act, but it is very appreciated.