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Phone: +1 779-227-1151
Site: https://stores.dollargeneral.com...
Opening hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
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Total reviews rating 4

199 Reviews for Dollar General 2023:

Review №1

2022-01-02

This Dollar General is the cleanest around the Joliet area. It always has what I need, and I just love their new employee named Stan. The shelves are always full. The manager has excellent customer service.

Review №2

2021-12-22

This store is close to home, convenient, and I can get items I need quickly without going to a larger store. Lately, more things have been out of stock, but my big concern is some of the employees seem in no hurry to get to their registers while people are waiting. I have seen a line of 10 people and still only one register open. I will shop here again due to the convenience, the prices are mostly fair, but will be careful what I buy. I lowered my rating from 4 to 2 stars because over Tha last year, they did a lot of construction and rearranging in the store. They installed freezers along an entire wall and a half. If the freezers were stocked, it would be a good thing, but they have been mostly empty since they put them in. Also, I used to know the entire layout and could easily find what I needed. The new arrangement makes absolutely no sense and I often get frustrated when I cant find what I need and I go somewhere else. Please fix these issues and Ill raise my rating! I run in here a few times a week due its convenience to my home, but I may have to find another store. Thanks

Review №3

2021-04-08

The store has undergone many changes. The additonal inventory and overall flow of the aisles has been a plus.The checkout seemed to have good intentions. However, was very poorly laid out. The single file weaving maze is a pandemic forcefield of last minute products to protect you from the person in row behind you. Doritos and a 2 ft distance as you wait.I generally make a purchase of less than 5 items, so I was originally pleased to hear of a self checkout option. However it was poorly placed between 2 registers, so it doesnt help the endless congestion people that dont want to wait. The self checkout and backup cash register is rarely open when I have shopped.👍Please make this an in and out experience again.

Review №4

2020-06-14

The workers are very unprofessional. They are always talking about personal stuff and swearing. I’m not sure why other reviews say that the place is clean, because it’s a disaster. Maybe I’m just going on the wrong days. You can barely get down the aisles because they leave stocking carts and boxes everywhere. I worked at a DG years ago, and that’s definitely not how you run a store.

Review №5

2018-05-12

Mostly good experiences here, good variety, decent prices, friendly staff, just watch certain things.. Bought an area rug, unrolled it and had black fur growing out of it. They did give me a refund but I wont buy a carpet there again. Although Im sure Ill still shop there often, just paying more attention. Im sure it wasnt that stores fault, they likely got it rolled so I dont want them to have a bad review when Ive gotten so many great things there and its very convenient.

Review №6

2019-11-13

Customer service was awful. I waited in line for over 10 min, the person in front of me decided she didnt want her purchase so the cashier had to delete her entire order. Manager is required to delete order and the cashier was yelling, very loudly, for her manager, and it took the manager almost 5min to come to the front of the store. By this point there was now a line of over 5 people. Not once was I offered an apology for the long wait. Just ridiculous. And disappointing.

Review №7

2018-09-07

A much cleaner location, the staff actually seems to get the customers in and out pretty quickly with no wait. Got what I needed at incredible prices, no waiting for staff. Both stores are good for their selection, give them both a try if you are ever in the Joliet/Crest Hill boundary line.

Review №8

2018-07-18

Theyre never anyone around to help. Theres usually two people working the store. Theres always a line. They cant seem to help employees send theyre always a new cashier practically so that makes the line go even slower. This is not just this location. Its every dollar general. This store manager is very nice but I wouldnt want to work here when its just you and one other person working the whole store. One is usually sticking and the other is a cashier so nobody to help if needed and Im disabled. Ive never once been asked if I could use help in the store... Only where stuff is. No ride on carts either.

Review №9

2019-07-02

I dont like this Dollar General. I go only if Im in that area. The store always look dirty and unorganized. Boxes are in the way, which makes it hard to get down the aisles. Only one lane is opened yet there are workers standing around. The dog food I buy is barely filled and whatever is there is never in the right spot. This store doesnt compare to the other Dollar Generals in the area!

Review №10

2020-09-26

I mean, its a Dollar General... But the staff is usually very friendly and nice, even if they are usually young. As far as DGs go most of the people working there are doing their best

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