Dollar General in Waukegan
Categories
Location on the map
Waukegan, Lake County, Illinois, US
Site: https://stores.dollargeneral.com...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Dollar General in other cities:
This Dollar General in all the ones in Waukegan discriminate on the basis of sex I carry a man bag around that looks like a book bag what was bought out of the womans Department store and they make me take it off and leave it behind the counter simply because I am a black man I asked one of the workers here at this location if she would make a woman leave her back behind the counter and sees that thats a different just like the movie they discriminate on the basis of sex
Unfortunately the store looked like a bomb went off. I only saw 1 clerk, Dollar General stores are known to work their employees by themselves. The store and customer service suffers greatly. I had heard that their weekly allotment for payroll is 126 hours a week. This is ridiculous for a store that runs 7 days a week, 10 to 12 hours a day, and expects the store to be stocked and clean. Usually, only one employee in the store to stock and run cash register. This would be a safety and security issue for me. As a retired small store owner, 126 is no where near enough to run the store sufficiently.
Some lady gave my dad a 2 min time limit to shop as if he was being discrimated when he was there to PURCHASE items. Its unacceptable these employees get to treat the customers on how they are dress but most importantly who gives a customer 2 mins to shop with no reason to it , such bs.
There are good deals here. The convience is great! But dont try to return something. The store I went to asked why i didnt make my return at the DG where I bought the item. I thought the question was unnecessary especially when the employee was bothered by making the return...
Great place for deals. Good options to choose from.But the old Spanish lady is rude as all hell. Has a very bad attitude, poor customer service, and does not know how to respond to customers.
Its a great place to get common supplies. They recently re-opened many of the stores in Waukegan, so they are even cleaner than before.
This DG on Grand Ave waukegan has the rudest employees I have ever met! I love DG but hate this particular store 😂.
Not to bad on deals but I hate the one store in range of my home is always low on stock or out of stock but the cashiers are polite and try to be helpful but do admit their short handed
The place is decent, a little messy when we went it, and the place seemed understaffed, but the service at the register was nice and kind. They apologized for the wait and said they were doing the best they could do.
Never answer the phone
Everyone loves cheap prices and a place to get in and out quickly, but every DG I visit is cluttered and there is always a rude and disrespectful worker...
I feel like Im here everyday. Reasonable prices and decent selection but they are often out of stock on my most frequently purchased items.
Good store, good staff... Enjoy shopping there and usually get in and out quickly. Asst. manager Sandy, on days,does a great job there.
I shop there ALL THE TIME! Been going there 4 years!!! I know most of the Employees names! GREAT STORE!!!! HAVE A GREAT DAY!!!
Cashier was very unprofessional on 3/20/20. Singled me out over a bottle water concern and made it an issue when it didnt have to be.
Dollar General is great. A little more expensive than Dollar Tree but totally worth it.
I really love this story... Always has what I need for me and my family... The best parts is they all so take couples...
The store was not very clean as the stock was on the floors and the shelves were cluttered.
Employees are so sweet and its nice having a little store in the neighborhood
Well stocked store, clean, helpful staff, lots of bargains and seasonal items to choose from.
For a store that literally everything is a dollar, they have some pretty great finds there! I like it
Love This store have everything you needFor your house ,kids clothes and shoes and toys great prices
Luv this place very clean has a variety of different things to shop for
There is always stuff all over and never enough on the shelves. Also they must not have anyone to mop because the floors are always dirty.
I love second hand stores and dollar stores. I always find cool little things and staff is always nice
The employees go above and beyond theyre usually really on point but,every once in while theres a new person you can tell who that is
It is one of my favorite store! Especially for house hold cleaning products and paper towels.
I spend more time waiting in line then shopping around. Employees are nice though.
Went in to buy a tape measure,the cashier was very helpful,and very nice.
Best dollar General in the area! The workers are nice, store is organized and the location is perfect!
Clean. Easy to get to. Good prices like at any dollar franchise
I love the macaroni and cheese and the garlic butter on the biscuit fabulous
This use to be my favorite DG Store BUT i stopped going there , they have a very rude Tall Hispanic lady i believe shes the manager VERY VERY UNPROFESSIONAL!!!!
Love it here. Nice and cheap. Great friendly people working
Is doesnt have thinks like dollar stores,more shipper.and more economical.
Worst customer service in the area, asked one of the employees for the price of an item and her respond was that I should bring it to the register if I need a price all rude about it.
Great couponing place some workers could smile more but sheek shes the best.
The employees are awesome n very helpful not to mention patience
Great quick stop food clothes detergents household cleaners .Apartment of odd necessary needs.
I love the fact that they remodeled but the checking out part is long
Great place to pick up those last minute party goods
Nice and had everything I needed I was in and out.
Slow service sometimes but the workers are very kind it just gets busy sometimes especially around 3pm when the high school students get out.
Love it The Staff Always Have A Smile And Very Genuinely
Wayyyyy better than the one in Round Lake, very tidy and organized
They wont let your kid go to the bathroom
Dirty, not organized. Messy shelves. No clear pricing on items. Sale items mixed with regular priced items.
This store.. why is it open? To feed the drunks and drug addicts set the food of the shelves and leave
The new look makes the store look so much better!
Good selections and especially the 3 liter soda
Basic store basic customer service always unorganized and no cash back allowed....
Always spend more than I expected. Its all good though.
Always some type of drama going on in here staff is not the best and place is just about 95% of the time dirty
Great place for office supplies
Its ok. How how can your expectations be. Its a dollar store.
Great prices need to hire more staff to help with long lines
Get in, get what you need, and get out...quick, fast, convenient...Dollar General ☺
One of my favorite places.
You can always find good deals.
Very neat and organized, after remodeling. .
Clean, efficient and had products I buy.
They have simple little thing we need here n there!!
Awesome my favorite store 🤗🤗!!
They have great prices!
More organized than the one in north chicago
Almost always have what Im looking for
Everything you need here. Friendly and courteous staff.
Shouldnt be called Dollar just (Store General)
Didnt have bike tire patches
Its alright but there a mean old lady in there
Have more vitamin than family dollar
I love Dollar General for everything that I need that is inexpensive
They all ways have what you are looking for friendly workers
The store could have been cleaner
Quick and great customer service
Good Store buy less get more
Super. Great customer service.
Crowded they work the cashiers to the bone .
Need more variety of products
Good selection good prices
Not everything is a dollar the title lies to you
Clean friendly and organized
They are friendly, and its close to home
To spare a couple of bucks you can pick threw it.
Great place to shop..
The shelves are usually empty or close to it
Good products at lower price
It has every thing I needed
Not good
Very affordable price.
Rude workers. Good prices.
My favorite sto.
Good deal
Wonderfully place to save money
Shelves are always empty.
Very good
Excellent customers servces
Warm environment and as expected
My favorite place to shop
This my favorite of all.
Gotta love dollar general
Love it
Great
Awesome deals
Good store
Nice
Ok
1 stop shop
Ok
Good
Good
Its dollar General.
Good
Nice
Nice
Never clean
Good
Okay
Yep
Good Service
Awesome!..
Dollar General
Good place
Good friend
It is what it says it is.
Good place
Polite services.
Good place
Products and Price
Kind place.
Convenient
Its new. Very well distributed place. Prices are good
A very stocked store, you find everything and cheaper
All good
In this store you find cheap things and everything for the home.
Muy bien
Muy bien
Muy bien surtido
Muy bien
You can find many things here at just one dollar
Basic but not bad
They have many things
Very good price
You find many things you need to visit
You find some savings for your pocket
I like it
Good service
Excellent attention
I find everything
Okay
😍😍😍😁😁
Okay
Excelente lugar
Make attention
Total reviews rating 4
164 Reviews for Dollar General 2023:
Review №1
2022-04-30Shelves are ALWAYS empty, lines are ALWAYS long, they NEVER follow their open and closing times, and it’s trash now. You’ll be wasting your time & gas money coming here to be honest.
Review №2
2021-03-10I love that they consistently have certain items I go for & at really good prices. I also love the random stuff I find, like holiday decor. Really cute Easter items are out now and I keep checking back for new finds. Customer service has been excellent every time! 🙂
Review №3
2021-03-14The staff, cashier and supervisor are rude and not helpful. This was the first time I went there and first time I got the App. I wanted to use the $5 off and both employees were asking me for the barcode to scan. I payed full price without using the coupon because I couldn’t find the “barcode” and they themselves did not know where to find it in the app. Later I found out by reading through the app that you need to provide your phone number to in order to receive the discount. They are employees of this store so would think they would know all this but not. They need to better train their staff!
Review №4
2020-11-29Manager is very rude! I was going to redeem a coupon I had in my DG app (11/28/2020). The cashier was very helpful and nice, when he couldn’t get the coupon to go through he re-tried to get it go through but needed the manager to assist with cancelling the purchase. When the manager got there she started talking under her breathe, and kept making rude jokes about “buying things full price” because of people like me “holding up the line” and “taking too much time.”
Review №5
2021-12-10The most Ghetto Dollar General ever always takes like 20 to minutes to get out because theres only one employee doing everything and that person is always the cashier
Review №6
2020-02-27I used to love this store but when this manager lady started I don’t go there no more! She’s rude and closes the store two hours early! She makes customers leave there book bags behind the counter! Walks around the store and leaves one employee at the cashier with a huge line doesn’t help at all. I bought a Christmas item that was on discount and she said are you ready for the moths because this is gonna give you moths! That’s none of her business! I hope she gets fired I’m gonna file a complaint at the corporate center! So rude and unprofessional!
Review №7
2020-02-20Messy and disorganized. Items were in multiple and repeated aisles. They had boxes in aisles in the way. One worker. Looked for curtains and they had none. Took my friend half an hour to find dish rags. Some racks completely empty as if the store was closing.
Review №8
2019-01-27A lot of other shelves are very empty. I dont go there every day but if you were there last week and you come the following week and still see products not restocked. And lot of the places are the same price as the Jewel and Osco just right down the road but their shelves are not empty . So I will go the extra to my and just go to Walmart
Review №9
2019-07-03It says that they are open UNTIL 10pm. I was just there 7-02-19 at 8:10pm waiting outside the door for An employee to tell me that they are closed ???? But it says open until 10pm ? I’m confused. Employees didn’t want to tell me why they were closed. This location is not accurate with their schedule. This happened to me like 3 times already. What is going on with ur employees? Are they lazy to stay open until the time that you guys say your open until or what ?
Review №10
2018-10-28It was very easy for me to look up the store hours and the phone number online. I have always had a good experience at this dollar general location. The staff is very kind and is always willing to answer my questions over the telephone promptly. I will be returning definitely.