In-store pick-up
Yes
Dollar General in Rockford
Categories
Location on the map
Rockford, Winnebago County, Illinois, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
SNAP/EBT
Yes
Phone: +1 815-648-0115
Site: https://stores.dollargeneral.com...
Site: https://stores.dollargeneral.com...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:8AM–9PM
Dollar General in other cities:
Comments (199)
I love prices, the quality and the selection of everything they have. The employees were friendly. It made it easy to get stuff I needed and of course stuff I didnt need (having two kids with me didnt help) lol. Overall definitely a good experience
I,hate that they always keep their deeply discounted items high above the shelves, where paying customers cant reach them. I even overheard a manager talking about how she/he was gonna come back for some! Smfh
I would give zero stars if it would allow me.I’ve been shopping at this location for about 8 months since I’ve moved here from Texas. All the other staff have always been friendly and accommodating. Any time I have come in contact with the store manager she has always been unpleasant with me.I came in a couple times today and purchased a total of $70, now mind you I shop here frequently.This last time I purchased a few items, detangler, hair clips, elastic bands, some snacks and a pop.I browsed through their books right upfront for about a second then proceeded to the register where my boyfriend waited for me.I got to the car and was pulling out of the parking lot when I realized I forgot the one thing I actually came for.I ran back inside ask the first attendant where the starch was and she told me the isle. I walked to the isle and the manager met me over there and told me in a violent profane manner to leave, I asked excuse me and she repeated once more. I then asked why and she accused me of theft!!! I was floored by the way she spoke to me unprofessionally and was making false accusations against me. I then asked her to tell me what I supposedly stole and to please show me the footage of me committing such an act. She refused, I asked her to please contact the authorities. I know she can’t refuse the police to look at footage and that I wanted an apology.She lied and said she called, I waited and then I called them. The dispatch informed me it was shift change as well as my call is a non emergency and will be handled accordingly to it’s relevance. Mind you I ran in here right before getting ready for work. I have contacted customer service and messaged them on Facebook and no one reached out. I am pushing for the footage to be reviewed in a timely manner by someone higher than her or I will sue for defamation of character. I am too held to a higher standard being a General Manager of an establishment that holds their brand to the highest standard.I will continue to share until I get a rightful apology for being falsely accused and slandered.
On Charles St.? Id never go there again. The older woman cashing there is a mean old gal. Id never been there before, I wondered why they had very tall poles on their carts. I could barely walk to leave the store (I have OA) so I thought Id take a cart to our car. Now I know what the poles are for. I couldnt get out the door, the pole hits the top of door. That woman totally yelled at me NOT to take that cart outside! There are no signs. But she stared a hole in me till I got out of there. Another thing was, they had several isles so full of stock,no way could you even see down them. Never will I go there again.
This has to be the only dollar general store in Rockford that doesn’t carry a lot like the rest of the dollar generals. It’s like the lowest class dollar general than all the rest and they’re so slow!
The staff singles out African Americans and treats them all as stereotypes which I find hard to understand because the manager is a transgender. Ive seen them interact with a couple of customers and although not directed towards me I was very offended by the way they treated them.
Great employees/customer service. Store was packed and busy. Employees were efficient and helpful.
I like dollar general bc if the convenience. But the prices have gone up too much. We use to call it the dollar store for a reason. Not anymore.
About what you would expect for a dollar store. Had a hard time finding what I was looking for. Since I knew they had it I kept looking and found it on top of a shelf in the section next to where I thought it would be. Registers were extremely busy and backed up.
I like this store, even though its not the closest one to me. Employees are friendly and helpful.
This is the smallest dollar general in Rockford that isn’t worth going too. Always out of something and doesn’t have everything else that the other dollar generals have. Don’t shop here.
Wow this is the nicest Dollar General I have ever been in they have fresh vegetables meats house hold things very clean very nicely kept store
They now have produce, I love that, saved me a trip to Wal-Mart. This store is much closer to where I live and the veggies looked good.
Great place after the remodel lots of new items much bigger freezer and refrigerated section plus fresh produce really did a great job on the remodel and the employees are fantastic
Only 6 blocks from my house, and if I just want to get out and shop. Very reasonable pricing just a very nice place to live close by. Always clean and convenient.
They closing the store 8 mins early... thanks wasted my time coming here... for the man or women not sure to say to us we not open.
Dude dressed as a woman is just upsetting, especially if u bring children in the store and now their confused asking you about something you wouldnt teach them. Who made him manager?
Its a good store to shop on can be slow at times but other than that its a good.
Server was good. Fries werent hot as usual. Get tired of sending them back. Milkshake lacked flavor.
Thank you all for the work you all are doing, during this crazy time!!! Even though some customers have been rude about the long lines, you all have still had smiles on your faces!
Great staff. Helpful, always kind. Rachel is alwaus ready to lend a hand finding anything you may need.
Was surprised to find fresh produce. Unlike a normal Dollar General it looked more like a mini supermarket. Highly shocked.
Cashier is nice! Store is awful! Always boxes everywhere. Shelves not stocked. And only one cashier.
Nice to purchase some things for much less than the big stores.all the same brands we have always used.
It was great as always when i do my shopping there
This dollar general has produce and a row of freezers that goes half way around the back of the store now I can buy more than paper towels and washing detergent
Helpful friendly staff but slow service at the register.
Everytime I go there I am greeted when I walk through the door and the employees always assist me in finding what I need.
The manager Rachel was great.She made sure we got all of the sales advertised in the flyer.They have great sales and a large selection.
Always love this store i know all the workers and we always have a good conversation
Prices and selection are fair. Customer service is suprisingly great considering most of my fellow shoppers are very often rude to the employees. :(
Not a true Dollar General Store everything five or six dollars and when you are disabled trying to carry product out to your car is ridiculous
Excellent service. Easy to find multiple items. Great staff.
This place is always upside down but customer service is nice. Just close to home.
Had a great time with a great meal. Thank you for your service. 😀
Nice visiting a different store had lots to offer
Social distancing is a must. Great prices. Fair on product availability
Manager always makes me feel welcome. Very clean store
Staff is friendly but not the greatest location-panhandlers hit you up every time you pull in the parking lot.
Dont believe their blue dot sales apparently long underwear doesnt count as clothing. Total bait n switch.
Great prices great people good place to shop
The manager walked pass like he she hate the job, DONT know the job! Place is a mess, probably wont be around much longer.
Love the staff! The manager is sweet shes always kind.love my digital coupons.
Closed early with no explanation but a written sign stated they would be open tomorrow at 8am(today)
Very rough neighborhood but they follow all procedures and very polite!
Great store, what can you say, everythings a dollar! Love it
A nice store to go do your shopping !!! A wide selection of food and household items.
Close to home and has a great staff but I dont shop there at night due to Shady customers
Some of the prices are too high for a dollar store. The quality of some items is not worth the purchase. The store isnt very clean either.
I shop here weekly ... The staff is so helpful and friendly 😁
Lots of stuff. Not much money. And freindly people I love the dollar store!
They have really good prices on name brand items
They are always nice to me and very helpful
We get all kinds of household and personal stuff here. Good value and prices.
Wonderful custumer service and a great place to shop.. Highly recommend
Well only shop at this location due to my previous experience love you julie
Low prices and they have everything I need and want. Easy to find what Im looking for.
She was so nice to my grandson after he ran behind the counter,,,
Great employees always respectful and nice great place to shop
Decent store but check your expiration dates before you buy.
The staff was not very friendly but the Store was clean and I was able to find everything I went for
Great prices and nice staff.
Very good selection of merchandise and employees very helpful and professional.
Usually clean place to shop nd friendly staff
My favorite DG. Staff is nice and store is organized and clean.
Nice staff. Store could use some attention.
Cashier worked really fast to get her lines down
I love the newly remodeled, they have so much more to choose from
They usually have what I need but they jacked up the prices
Workers are making a a great effort to make the best of these days
Lot off new name brand items at nicccccceeeee low prices
Not going back again !!! Will be going to family Dollar, your store charge me for using my debit card, so Im being charged for buying at the STORE!!😤SO U GUYS JUST LOST A CUSTOMER!!😤😤😤😤
Love it my kids got me going there
I go to Dollar general all the time why dont you take it out on my Pinterest board
It was nice. The worker are very nice. I love shopping there.
My favorite ❤️ people and very good service
The best Dollar General in Rockford. They have fresh produce!
Great Prices Especially When Your In Hurry For Traveling.
Love shopping dollar general has everything I need 💕
My favorite Dollar store, and Love the Staff here.....awesome!!!!
I mean, its a dollar general. Its a little above average. Not amazing and not bad at all.
Very helpful spacious organized very reasonable prices
Good customer service always willing to help you.
Love this store, the girls who work there are great !!!
They have fresh fruit and vegetables now
If you do a return expect them to assume youre a crack head who stole the product and is trying to get their next fix.
Guy @ check out pick and choose who he likes too be friendly with
Very clean family dollars an very polite employees
I just doCheap stuff. Nice workers
Its a filler store kinda gehto cant get things cheaper elsewhere
Well stocked friendly staff
The whole store smells like burning plastic and I couldnt wait to get outside
Great place 2 shop not 2 busy.
Great prices and friendly staff
Still a great place to stretch your dollar, totally awsome
Nice to shop I like there prices
Depending where you are located in the Continental U.S. depends on what selection youll have to choose from. Decent price if youre on a budget.
Sales associates were very courteous.
Great deal for a low price
It was a long line but kind and made sure I found everything ok
Its nice to have a place to get things for a buck in todays Society especially with todays inflation
Always find what i need and Rachel is the friendliest work
Im glad to shop here but I cant download any apps
Great prices and quality on it all
It Was Awesome They Everything I Needed
Employees are always nice and helpful.
Lots of varied items reasonably priced
As always a great place to stretch your dollar
Had too much stuff on the sales floor look tacky
Found what I was looking for. Decent prices
Great store and awesome service
Not to go store or good deals
Had a bunch of good Christmas gifts
The staff is helpful and friendly.
Good store for household products
Close to home good polite employee s
Had a new cashier who was pleasant.
House hold items at a fair price
Love these kinds of stores
Great place if you are on a Budget
Easy in and out, helpful staff.
The coupons dont work here I hate it
Good and polite cashier.
They have everything I need
Stuff in website said they had it in stock and it was not
Really clean and helpful staff
Just like getting things at my price
Cheap items but you get what you pay for.
I love it good deals😀
I got some chips and tums
Shopper friendly store! My favorite
Busy location friendly people
Was very dirty, and workers were rude
I just love shopping at Dollar General
Its still out of a lot of things
All my needs are met. Thank you.
They had a lot of everything
It has everything I need an close to home
Clean and well stocked.
Great service and savings
I like it!! Lots to choose from and clean!!
Clean and easy to shop
Awesome place to spread your dollar
They want. Let use bathroom
The people are very nice
They have everything you need
Easy to find what we needed
No good service needs to Improve
It was a good store
They have a variety of product
Little bit of everything there
Everything is always out of stock ...
Very clean and friendly staff
Ok for last minute items.
They have changed a lot
Very clean and convenient.
Convenient for down town people
Cashiers are very slow.
They got most everything
Waited in line WAY to long
Nice people work there
Good clearance items
Fast and Friendly Service.
Great customer service
My favorite place to shop
Love shopping there...
Good customer service
I always get what i want
Great place to shop
Thats it it is just ok
Saves when we need it ... Always!
Awesome!
Good service and products
Great service.
Long line
Need more cashiers
Was in and out found what I was looking for
Just love it
Good cashier.
Need to be a little cleaner.
Prices are Excellent
I found everything I need
Great
Millennial staff. Friendly.
Love that store
Nice staff
Rude cashier
Always courteous!
Its very cool
Total reviews rating 4
199 Reviews for Dollar General 2023:
Review №1
2021-12-09Every time I come here theyre closed when they should be open its almost 10 in the morning on a Thursday had this problem on Monday what are you talkin about last week there were closed for the whole day to restock the store Ive never heard of such a thing how do they stay open to pay the bills
Review №2
2022-03-10I went there today 03/10/2022. I road my power chair there 3/4 of a mile using my limited battery life chair. As my only transaction. And it was closed again for restocking? So I had to leave. I cant come back until my chair charges up again. I dont understand why during the middle of the day. When they are supposed to be open. They close? Why cant they have people restock at night after they close? Thats what the other stores used to do. Now I Have to do without getting my stuff I need for another day. a good selection of stuff with a mix of produce and groceries. Sort of like a mini Walmart. Without the electronic department.Today I have to go over a mile to get to the store in my power chair. They were closed until 4:00 for restocking. I had to go back home in the cold without anything to recharge my chair to go back. But since I had to do that Im not going back to that store. Every grocery store is over a mile to get to an any direction from where I live. if they have to close during the daytime to restock then maybe they shouldnt be a store. Especially during covid when I need them.
Review №3
2018-08-06Oh boy what did I get myself into! Be careful not to get addicted to the digital couponing there! You better by another shelf to put everything too!
Review №4
2021-09-05Rachel is AWESOME, She makes the store With her great people skills, and also Robert he is VERY friendly and BOTH are willing to help if needed. I love that store.
Review №5
2021-12-31I really dont understand how this place can stay open. Several times a week theyre closed for stocking yet theres never anything new or changed. The lines at the register when they are open are outrageously long and it takes forever to purchase just a few items. The worse part is when you Google store hours they say online that theyre open but then you get there and there closed. Maybe update so people dont waste time and gas for no reason.
Review №6
2019-04-30The clerks are ALWAYS awesome! Helpful, cheerful ( we know how seldom that occurs ) it is actually a pleasure shopping here. They have at least a little bit of everything, it sometimes surprises me that they have something I need! The Perfect place to go between your monthly grocery shopping. I have, and believe you can have complete faith in this PARTICULAR Dollar General.
Review №7
2020-05-25The store is usually well stocked, and they carry a good variety of items that can make them ALMOST a one stop shop. The only real issue is the location- it is in a slightly lower class area where panhandlers are frequently over aggressive and deadbeats congregate :/
Review №8
2018-06-20They have good cheap name brand make-up and more name brand stuff then family dollar. But you cant go wrong with Dollar Tree on your team neither. I usually shop one or the other mixed with Dollar Tree. Place was under stock being put up so boxes were everywhere. Other then that good place of business.
Review №9
2019-04-08The most friendly staff in Rockford! absolutely love brittany and Rachel ! They make the store ! If they ever left Id take my business elsewhere! They deserve much more than what their getting for what they do !
Review №10
2021-01-27Absolute worst Dollar General in Rockford. Closed at 3pm on a Wednesday. Where are the employees? Customers standing in parking lot. Customers leaving. Can’t get ahold of anyone on phone.