Designer Fragrance Outlet in Aurora
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Aurora, DuPage County, Illinois, US
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Site: https://www.fragranceoutlet.com/
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:12–6PM
The store was very dirty and was nothing but Fake Brand perfumes on the counters. Employees were too busy on their phones to help, acted like I was a nuisance when I asked for help. I still would have bought what I was looking for, but checked online pricing first and it was WAYYYY cheaper online. When I asked if they price match the dark skinned girl just laughed and walked away. Terrible business practices. If you dont want to help people you should not be working in shops.
I went into this store 4/15 and bought some cologne. When I told the young lady I didnt want it and I thought she put it back she still charged me for it and I didnt know it was in my bag. I went back 10mins later to get a refund and was told they dont give refunds. Who doesnt give refunds after 10mins??? Im contacting corporate ASAP. If I could give it no stars I would.
Over the memorial day weekend i went to this store and purchased a Lacoste Cologne. Price was same as it was in Lacoste outlet. I dont know why i bought in this store instead of going to Lacoste store which was just across the walkway. But the cologne was not authentic. It looked authentic from outside but the smell will fade away in 5 mins. What is the purpose of using the cologne when it doesnt even last for 5 mins.
Total reviews rating 3.7
44 Reviews for Designer Fragrance Outlet 2023:
Review №1
2022-07-16Fragrances cost you about the same same with other authentic retailers, do not buy from them, fake fragrances
Review №2
2021-10-14We came to your location in Aurora and were very please with the whole experience. Mario Tinsley was awesome. He was training a young lady that day, and I saw how courteous, attentive and professional he was with our service and informative and proficient in training her to assure her success as a new employee for your store. We were pleased with our purchases, yes, I said purchases, because Mario is an excellent salesperson. Thank you again! If were ever in the area again, well be sure to stop by!
Review №3
2022-07-04Buy one get 50% off on another was a good deal! Bought ysl and vivala
Review №4
2021-08-01I love my perfume shopping experience at Fragrance Outlet and it’s always my place to go, whether I’m out of my favorite perfume or want to try something new or I need a gift.Mario Tinsley is exceptionally helpful and attentive! I can be very picky and specific when it comes to perfumes and Mario always pays close attention to what I like and I am looking for and he also has great suggestions to try something new, so I keep discovering new perfumes that I really like! He’s quite knowledgeable and can give you more information about the perfume or find you the right one based on description of scent or favorite notes.Very courteous and cares about his customers, making sure you leave the store happy and be back!
Review №5
2021-11-27If I were closer I definitely would have taken everything I bought back. Im four hours away unfortunately and was only there for the weekend. I spent 200 there and it was a complete waste of money. The scents do not last more than 30 minutes tops. Not authentic! Extremely disappointed! I would have rather spent 300 and had the real deal.
Review №6
2021-06-23Mario is the best manager ever! I always come back and will forever be a loyal customer of his! Very professional and super kind! Goes above and beyond for his customers and leaves you walking out with a smile on your face! He is the best, I buy all of my fragrances from here!
Review №7
2021-07-30Mario Tinsley was very attentive, considerate and helpful during our visit to the store. He asked about preferences and gave us suggestions on different scents and even encouraged us to try some different scents outside of our comfort zone. We will definitely be recommending Fragrance Outlet and visiting again in the future to restock. Mario provided superior service certainly helped us find the perfect scent!!
Review №8
2021-06-01I called ahead of time and spoke with Mario and he was able to help me by setting aside some cologne I wanted because it was running low. I couldnt get to the store right away so that was greatly appreciated. He was very helpful in selecting a new cologne as well since Ive been out of the loop for a minute. This is my go-to place for any perfume related stuff! First time here was two years ago, will be back again!
Review №9
2021-08-04First and foremost Mario Tinsley is a great person! He definitely treats every customer polite and respectful while recommending greats scents. Truly appreciated all his help in finding great fragrances😄
Review №10
2022-03-04Great items..found a new cologne..the bomb