Kerbside pickup
Yes
Decatur Jewelry & Pawn in Decatur
Categories
Location on the map
Decatur, Macon County, Illinois, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 217-875-6625
Site: http://www.decaturjewelry.com/
Site: http://www.decaturjewelry.com/
Opening hours
- Monday:10AM–5:30PM
- Tuesday:10AM–5:30PM
- Wednesday:10AM–5:30PM
- Thursday:10AM–5:30PM
- Friday:10AM–5:30PM
- Saturday:10AM–4PM
- Sunday:Closed
Decatur Jewelry & Pawn in other cities:
Comments (199)
I lost my father 3 years ago and he left me the ring that he proposed to my mother with. The ring needed a serious repair but I felt extremely nervous about handing it off to just anyone to fix. The ring was cut in half and needed to be resized. My fiancé reached out to jake and he reassured him that the ring would be safe. Two months later my fiancé proposed with that very ring. I can’t begin to explain the emotions I felt when I saw it. The ring I looked at and admired since I was a little girl was on my finger in perfect condition. They did such a good job and I can’t wait to keep passing down this ring for generations to come.If you’re looking for a place to treat you like family, this is it!!!
I found my grandpas poles that were stolen in this pawn shop, did the police report, called back next day and Jake tells me to stop calling and wasting their time and mine that the poles were not mine because they were pawned by different people on different days, I tried to explain to him the details about them on how I KNOW they are mine and he rudely tells me to stop calling and bothering them. I now since they did not want to work with me to give me my poles back had to put the 3 poles remaining on layway so I can get my grandpas poles back. For me to go out of my way and still purchase them after the police report should prove this man they really mean something to me, old poles or not. Now Im going to end up paying 70$ for poles that were considered no big deal and irrelevant to this worker. He gave me such a bad experience. I will buy my poles back and never step foot in this business again. Very turned off by this whole experience and the fact that my issue was no big deal to him at all and considered a waste of his time. So sad. Such horrible customer service skills, or lack there of.
Excellent Customer Service very friendly and professional,clean store and large variety to choose game collection and jewelry as well and much more..
The best place in Decatur for jewelry. The entire staff is wonderful and will help you design your own unique piece of jewelry.
Always a great and friendly experience. Sales staff is knowledgeable and helpful.Perry’s experience with jewelry is unparalleled in Decatur. They have an extensive jewelry selection as well as the ability to make custom pieces. Just a wonderful place to visit!
Had a Christmas watch took it to several places no one knew how to get the back of it off. They all recommendedDJ&P. They worked on it 3 minutes and was done. Good job and the price was right !! The jewelry guy was very knowledgeable and very polite
Great place to shop customers service is excellent ask for jenny
Such a great staff! Love all of the great prices and the clean atmosphere. Definitely will be back!!
Great customer service! Best place to sell/ anything any electronics your trying to get rid of.
Always professional. Very nice quality. I highly recommend doing business here!
They fixed my stone in mothers ring and was quick and reasonable. Easy to deal with
Kudos to Gerri at Decatur Jewelry and Pawn! She is always so helpful and friendly. Thanks for everything Gerri!!
The staff is very friendly and fast!!! They fixed my favorite watch!!! Amazing they made my day!!!😁😊
The staff was extremely kind and honest about sales/merchandise. Highly recommend!
Came in to pawn my rag band glasses and the staff in the store were all very helpful. They went above and beyond for me including helping me look at other pawn shops to make sure I was getting the best deal possible. I will highly recommend this place and will be any future belongings to Decatur Jewelry and Pawn!!!
Very good customer service employees were very helpful and polite
These guys always take care of me when I come...great business
Debby was an amazing help for me today I was absolutely satisfied with her services.
I love it here for the simple fact they treat u as family and they respectful and loving and clean I will tell everyone to come here.
This place is amazing. Great customer service, place is very friendly and spacious. Highly recommended.
Very helpful , honest and friendly.Busy but waited on me quickly .Thank you !!Mia M
Purchased a product from Decatur online. Prior to purchasing I reached out to confirm the product options and availability to ship to MA. I received quick and clear communication from them. The product was listed very well with many clear photos and a great description. They shipped it quickly (even though USPS was delayed) and provided me excellent communication on the shipping info and tracking number. When I called to make the payment they were also very friendly and prompt. I read many review on Decatur prior to buying and knew I’d have a pleasant experience based on them. As you can clearly see they have hundreds of 5 star ratings. I would absolutely do business with them again and highly recommend them. Appreciate your customer support and thank you very much for a smooth experience .
Decatur Jewerly and Antiques has a great gun shop with very helpful staff especially “Lana”. Have had wonderful service from them. The lady at the pay window “Debbie” is so kind and a pleasure to work with. Their ammo prices are as fair as any gun shop.
My husband designed a new ring for me for our anniversary. Jenny helped create an amazing ring with all of the details he had for it. The ring turned out amazing. Jenny and the staff at Decatur Jewelry and Pawn provided amazing customer service.
It was absolutely the best pawn shop i have ever been to. Their staff is so polite very helpful and great with the customers. It is vsry clean and organized and everyone was happy and greeting customers with a real smile when they walked through their doors. I would greatly recommend for you all to go check it out, even if you dont wanna pawn anything their merchandise for sell is very well kept and nice.Drawings all tge time,contests,and all kinds of cool things. Go check it out...Decatur Jewelry and Pawn1065 W. Pershing Rd.Decatur,IL 62526
Great place! Employees are knowledgeable and professional. They have a great selection of jewelry, electronics, and firearms at a reasonable price. Highly recommend checking them out
They were able to fix a very special bracelet for me that was broken when I was involved in a car accident 😊. I have shopped here several times for jewelry and other items. The store is bright and clean and the staff is very friendly and helpful!
After my dealings with this company I see now that they pump there own reviews attention to the 1 star reviews because sadly to say they are true. I dealt with Perry who seemed sketchy at best, it is what it is. I will go elsewhere next time. Stay away.
Friendly and knowledgeable. Always a great experience.
While I will preface with stating I am not the first person to take something to a pawn shop to sell it, I have had nothing but positive experiences when selling here at Decatur Jewelry and Pawn. The staff is beyond friendly and Ive felt Ive gotten wonderful offers and deals on everything Ive sold here. Along with that, the selection of items to buy and inexpensive prices inside the store are always worth checking out as well! A big thank you for all they have done and continue to do to for me.
Decatur Jewelry and Pawn is not only the best pawn shop I have ever been too but they offer so much more than just a pawn shop. I have been a customer for well over a decade and I have never been disappointed. Perry the owner is a great person and businessman. My latest purchase was from Lana and as always a smooth and flawless transaction. Her knowledge of her department is excellent and she always has a smile on her face. Lana is always willing to go the extra mile for her customers!!!! What I love is the greeting you receive when you enter and some of the employees even call you by name which is always a plus! I highly recommend them for anything from jewelry, electronics, music equipment, tools, generators to hunting equipment and more! Support local!!!
Awesome staff and great service. I have made several purchases from this store over the years. From firearms to jewelry and jewelry repair, Perry has a great team of professionals to help you with all your needs. I highly recommend you check them out.
I am accusing the owner of paying for false reviews right here in public, I also believe that he is creating fake accounts. I am calling you out on your absolutely atrocious service and rude/disrespectful staff.RESPONSE DEBUNKED!!!Joseph Wall53 points15 hours agoI was sold a USED firearm without being warned that the object I was purchasing may very well have been placed down someone elses pants. I was then verbally berated by the owner after requesting a refund. I would only recommend to someone I did not care for very well. Considering consulting an attorney. I was then written a nasty disrespectful message from Perry the owner.Response from the owner 2 hours agoNot much of a response needed here. Just facts. Joe is in his living room. Loads magazine into a firearm that he fails to check to see if its loaded. IT IS. Points gun at wall & pulls trigger, blasting his wall. Tries hiding stupidity from wife & kids. He FAILS every gun safety fundamental there is. Hes embarrassed & asks to return firearm because its defective.I explain how he failed every gun safety measure & suggest he takes a gun safety course before owning a firearm. Of course, this is all our fault. Enough said.1. I had a snap cap in one hand and a bullet in the other and mixed them up by accident. (As I told Perry the owner)2. I do NOT HAVE A WIFE OR KIDS! (He has completely fabricated that nonsense)3. I NEVER claimed the gun was defective.4. The only fault that Perry and his shop are responsible for is the fact that I was told the gun was new, or I would not have purchased it.5. Why dont we honest people just puke at the thought of this pitiful putz and move on.
DONT DO LAYAWAY!!!I bought a gun from them on layaway paid over half of it off and decided to pay it off early to get it last year and when i went in they claimed i missed a payment and wouldnt refund me or give me the item even though they never contacted meEdit to reply to the owners response:google changed my name some time ago so this isnt my real nameit would be under Chance Grosbergerbut i appreciate your response if you can find the records i can call after Christmas (i assume youll be closed til the holidays are over)
Jake did an amazing job today. He helped me find an awesome tablet for school and a very cute fashionable purse. He was so nice, I loved the enthusiasm.
Lana and Ginny were great! Ginny had a beautiful sense of humor and was so helpful. Came in to get a watch tightened and the experience and the job they did was fantastic! Definitely recommend y’all coming here for your jewelry needs.
The friendliest staff ever! Debbie is amazing!
Perry L. and the team are world class professionals. They are fair, honest and knowledgeable. I strongly recommend this firm to anyone who appreciates integrity and bottom line value.
Fabulous service and staff. Jenny Hettinger helped me design a ring for my wife and exceeded my designs. I would recommend Decatur Jewelry & Pawn for anything you need.
Great place great people. Def my pawn shop of choice everytime.
The couple negative reviews I see on here do NOT accurately reflect or describe this business and I hope you can look past those and decide for yourself. Look at all the positive reviews! It’s just some troll leaving negative comments probably joined by a buddy or girlfriend to make this business look bad when they are amazing people! I have only good things to report and would highly recommend!-Myles
Friendly store have great movie selections with great prices
Wow!!! What a wonderful, clean and very professional business this is. I have done business with them several times and have never had anything but a great experience. I always walk out happy and glad that I came. The staff are all very nice and make you feel very comfortable. When you walk in you do not get that scummy feeling like with alot of pawn places. The store is always spotless and feels very warm/welcoming. They have always got me in and out in reasonable time and will give you the fairest price. They never low ball you and are honest. I have always walked out with more money than I thought I would recieve. I will never go anywhere else! Im telling ya theyare it! ☺
Thank you Perry! Wonderful customer service. The item I requested is perfect. I’ll definitely do business with you again.
My experience was totally awesome! Thanks to owner Perry and a special shout out to Kailyn! I will be back for sure!!! Thorough. honest and really good people.
My family has purchased several items at this store. Electronics, guns, jewelry, tools, etc. we have been VERY satisfied with all merchandise. I’ve also had many jewelry repairs done. Gerri, the very meticulous jeweler, does excellent work and strives for customer satisfaction. She checks all mounts whenever something is brought in and makes sure all stones are snug and safe. She stands behind her work. She’s courteous and pays great attention to detail. Costs for repairs are generally better than their competitors. I highly recommend Decatur Jewelry and Pawn.
Awesome experience! Was searching for a PS4 to replace the one stolen from my son. Made 1 call & within a 10 minute drive was able to purchase one at a reasonable price.
Lana, Rick and Perry are top notch! They are always great to work with on firearms. Great inventory and very fair prices and on top of that they are all very knowledgeable. They also have the best Lay-A- Way program around.I am pleased to continue to do business with them!
I have done business here for several years and always get treated with respect and get some great deals. Rick Drew in the Gun Shop is very knowledgeable and always steers me right for a good deal.Have bought several guns there and very satisfied with them all. Will definitely continue to shop there.
I never go anywhere else for my watch repairs or my watch batteries. They are very courteous and professional. Kyle!! Thank you! thank you! thank you! for fixing my favorite watch! I thought it was a goner. Everytime I look at it I will remember Decatur Jewelry and Pawn.
Perry and his crew are very knowledgeable, polite and patient. They make it easy and comfortable. unlike to other shop in town....unbearable people there....smh
Have known Perry almost 10 years now. Honest business man, great jeweler and amazing friend to speak with about diamonds.
My Dad, Ricky Jones, has been a long time customer of DJP.This morning my living room was rather drafty & decided Id go pick up a space heater. Luckily enough DJP had several at a VERY affordable price.The gentleman was so polite & courteous I decided while I was there Id get my Mothers Ring looked at. I had a rather unfortunate mishap with the company that my husband had originally ordered it from for Christmas for me. The gentleman at the jewelry counter helped me get the proper size of my finger, decide on what route to fix my ring & even let me try on a very lovely ring that my heart is set on.I left that store happy & confident in both purchase & repair of my ring.
Excellent service and great prices!
I come here all of the time its one of my favorite pawn shops dont give you as much money as you want and they have very good products
Had an amazing experience with these guys. Bought a few things and they work amazing. My husband bought 2 TVs and an Apple Watch. I would definitely recommend this pawn shop over any other.
I’ve been here multiple times for firearms, Lana And Geoff are always a big help.They do everything they can to make sure you are satisfied.Overall it is a very good establishment.Please Do Business Here!
Such a positive inviting environment I feel when I walk into here. They are always happy to help and I always get the best deals from here.
Been buying guitar stuff from here for over a decade
My experience with their pawnshop was amazing I had a problem the first day but they quickly solved it when I came back in they also pay too dollar for most items brought in
Decatur Jewelry & Pawn have a wonderful friendly staff. Lots of items to choose from. Reasonably priced. Locally owned. Wonderful place!!
The store was organized and it was easy to find what I was looking for. The staff was helpful and knowledgeable. I will definitely be back.
I bought a ps4 yesterday the price was great, staff very helpful all I had to do was pick up curbside, what was really great one of the games I bought I already had no problem they switched it with no problems, and even found the charging cable for the controller. Thanks again guys . I highly recommend this shoppe the staff is great
Perry of Decatur Jewelry and Pawn is very knowledgeable and friendly Im happy to have done a small amount of business with him, thank you for the opportunity!
Every single time I have gone to Decatur Jewelry and Pawn.... I have been met and greeted by a friendly and amazing staff. I have never visited a pawn shop that has had such great deals on amazing merchandise... guns, furniture, jewelry, musical instruments, knives, fashion items for my wife, electronics..... I’ve bought it all there. If Perry doesn’t have it, he WILL find it and get it for you. Just in this month alone (April 2020) I have spent $1500-2000 there and left with $3000-4000 worth of stuff..... deals that can’t be beat. I very highly recommend DJP to anyone and everyone...
Awesome help saved the ac I needed ! Awesome thanks Dennis!!!!
Allow me to say this, Decatur Pawn and Jewellery is the best place EVER!!!!! everyone is sooooo respectful; except Kyle, hes mean hahaha 😂😅 JKJK , hes a riot ( dont talk to me next time I go to pick up my stuff either😛).
Absolutely love this place!! They always have the greatest deals, AMAZING work done by Gerri (the fabulous jeweler) and the staff is always pleasant and fair. Would give 10 stars if it let me!
Very friendly, great service, and really good prices! Jenny checked us out and was very friendly and kyle was a lot of help. Recommend this shop to anyone else!
The staff here is amazing! I had hit a rough spot and not only did they help me financially, they treated me like family. They listened south no judgement and went out of their way to make sure i got what I needed! They are professional and fair with loans and prices!
I bought a gun from them online. They let me put it on layaway for a few months. Just picked it up and it was perfect!!! Spoke with Lana over the phone and helped me through everything. I am very happy with it.
Perry went out of his way to find the exact ring I wanted, sized and soldered it for me! They were awesome to do business with! Will definitely be recommending them from here on out! Thanks again!!!!
I love this pawn shop they always look out for me especially jenny. If you want great service and a good amount for your item i recommend you go there. Thanks Jenny you are the nest.
The staff was very helpful in helping with questions I had about different merchandise. I have been coming to them for the last 20 years for lots of different items. Especially their sales are great buys! I referred friends that also came, shopped and bought. Excellent store with great staff! Very friendly always.
Love the team here and all the great deals they have. They treat you with respect and have tons of knowledge. Sometimes its intimidating walking into a pawn shop but these guys make you feel at home.
The staff are very knowledgeable and patient
These jewelers know their stuff!! Christine is always helpful, laid back, NO BS about her!! Ive bought diamonds and gems before from them and always come here first when looking for a new piece or looking to sell an old one. Layaway is a wonderful program, too. I love this place!!!
Great service only pawn shop I visit in Decatur and there location in Mount Zion
Great service. Allowed us to browse jewelry and willing to spend time with each request. Have great watch battery service as well as jewelry repair!
Came in for jewlery and had a very pleasant experience. The staff members are extremely friendly with plenty of good deals. They will even take special orders. Definitely come back here next time Im looking for something!
Pawn shops arent usually places I go to for finding what I want, but this location is definitely one the nicer ones in the area. The staff is friendly, helpful, and knowledgeable. If you are looking to purchase electronics or sound equipment, make sure that Kyle is working that day for the best experience.
I’ve known Perry for over 20 years and he is of 1st class character. Never hesitate to do business with this gentleman!
Love the shop nice friendly staff always willing to help great and fair prices
The customer service was great had immediate assistance and great help on picking out my merchandise
I have bought several pieces of jewelry from Perry and the group at Decatur Jewelry & Pawn. I even had him do my appraisals on all my pieces for insurance purposes. I now live out of state but still have bought pieces online through FB. Have never had any problems receiving my items.
Jeff was helpful when I was having questions about the monitors for computer work. Even went and found a A co-worker who knew more about computers to answer questions. Every time I come to check in and see about wireless performance mics, they are on the ball trying to help.
I have pawned a ring and they give fair prices. I would not go anywhere else. They are all very friendly. Love it.
Ive never had a bad experience at this business. Everyone has been so respectful and nice to talk to and work out a loan. Take advantage of the .99 loan program for the month of June
Wonderful customer service!!! Perry and the staff are friendly, helpful and knowledgeable about the merchandise that I bought. I will be a returning customer.
I had great experience last time I came in!! Seriously come to them!! They are amazing and friendly!!
Excellent place to come to & the class of this place & there employees were awesome! Shopping last minute wedding sets was getting to be stressful on us. My fiancé went in on a late Saturday afternoon Christine had waited on him showed him some beautiful sets of wedding rings & came home with the most prettiest one ever! I too went in for sizing of his band to pick up & met her & I gotta say its like we known each other for years but only just met. She is a asset to this company & we both just loved her!! Defiantly, will be back!! Thank you again from the Knotts family 😁
The people and product are really good. Love coming into and looking around. They treat us really well everything we come in.
Great customer service & had exactly what I was looking for. Definitely will be back.
They are very excellent and very loving and friendly and help me out a lot when I had to pawn my wedding set and worked with me when I was going to be a little behind knowing I had to pawn them for rent but they worked with me and helped me and now I got my rings again and they have magical layaways deals better then any other pawn shop they are very passionate and waking up to be able to help others it’s like a family
I love this place they are very professional and is the only jewelry/pawn shop I trust with my jewelry
Christine and Darby provided me with excellent customer service in their jewelry department. They were able to fix an heirloom watch of mine that I had previously had poorly repaired by one of their competitors. Take your jewlery to Christine if you want it done right the first time!
Great experience! Staff was extra helpful and prices are right! Thanks Perry and staff!
Very nice store with lots of items. And a very good selection with very helpful and staff. Reasonable prices with friendly environment definitely would recommend to Freud’s and will be returning
I love this pawn shop. The people are friendly and theres alot of good deals. Ive been going here for years. They all know me when i come in. I think this is the best pawn shop in Decatur
Jenny was amazing. Thank you for helping make my Christmas perfect
Only pawn shop I do business with. Have for years!!! If I have any issues they always make it right! Awesome customer service! I’ll definitely keep going back!
Fast and courteous service. Saw a firearm on their Facebook page and they were more than happy to work with me on completing the transaction and getting the firearm transferred to my FFL.I have been in their store on a few occasions and have always been treated with the upmost respect. Their staff is friendly and make you feel glad you stopped in.
Karen was absolutely wonderful! She helped me find exactly what I was looking for. This location has a great selection of just about everything you could want! Definitely recommend paying them a visit.
My name is Dinah! Love my ring from Decatur Jewelry and Pawn! Sized and received the date promised!!!
I want to say that the Decatur Jewelry & Pawn is a wonderful clean place to shop! It wouldn’t be for Kevin’s help I wouldn’t know what musical instrument to buy. Kevin was so helpful and knowledgeable and a awesome guitarist. Thx Kevin
Lana Niemeyer was very knowledgeable and helpful. Never had any issues with this location. Best pawnshop in town. Very lienent on if you are gonna be a little late with your payment when you call and explain. 💙💙
Kailyn was excellent helping me with my watches and fixing my necklace. Very kind service!
Excellent service by Liz... she had to adjust my watch link multiple times but she happily did it. Five star service
I bought a hand gun went and shoot it. After I shoot the first clip when and release the clip it all fell out. When back to Decatur jewelry pawn shot showed then what happened they took very good care of me with a new hand gun. I will do more business with them. Thanks you all.
Awesome store, with great prices and helpful staff
My husband and I couldnt be happier then the way we were treated! Lana Niemeyer made me feel so comfortable on buying my first gun. She walked me through the process of finding a gun you like even when you have no idea what you even want. Never felt like I was a bother or they were to busy for my questions. I even went back and had all my jewelry fixed and have to say I paid way less and they are still together 8 month later when I break them weekly. Then we went back and forth a new wedding set have to day they have it all! All I can say is thank you for everything!!!
My experience today was wonderful, staff were helpful and considerate. The cashiers office had a wonderful scent. Keep it up!
I really like the customer service I get when I come in here everyone is so nice and helpful and I love the selection they have on all of the items and I have never had a bad experience
Great friendly place! Always welcoming and fast service
Great place to shop, and very helpful/knowledgeable staff!
I’ve shopped there many times & have never had a bad experience. The salespeople are all knowledgeable and polite. My favorite salesperson is the amazing dog!
Nice and friendly customer service. Alway have new and great prices thru the entire store. I buy all my electronics here at a affordable deal. Come see them!
Very professional, friendly, and complete service. Highly recommend for your firearm needs.
Best jewelry repair and pawn shop around.. the staff is so friendly and honest.. they do there best to help you out..
Shut out to Stephanie in the jewelry department! She is fantastic. Best place to get new batteries for your watch and jewelry repair w/pleasant service!
I Love Love Love the friendly staff and awesome prices. Will always come here for my business...#1PAWNSTORE
Wonderful service greatly appreciated!Definitely helped out while I was in need!
I had my ring size n it fits great
The gun dept is great rick and lana are always helpful. I have bought 3 firearms there and have sold and pawned there mostly good experience, although every time I have went in to pawn or sell I always get told that the item isnt doing well (on ebay) and get low balled I feel using ebay as their only reference is not fair. In one particular instance I pawned a line 6 spider 3 30 amp guitar amplifier they find the lowest ebay price and then lower that an amplifier is heavy and shipping on ebay is usually $30-$40 and everyone knows when you buy something on ebay you take the shipping cost into consideration on a heavy item for sure, they refuse to acknowledge this and offer $25 on an amp worth $80-$90. I know they need to make a profit but not 70% or more I got them up to $35 but got attitude from the guy for even trying to get a more fair price. Im giving 5 stars based on the gun dept.
My sister and I went to get my ring sized because we had both inherited lots of gold rings from our aunt who had recently passed. We went into the store and all was well. We were almost to riverton when Perry the owner called us. Three times. He called to say that the repair has been voided and he didnt want business with my sister anymore. They thought the ring was for her. It wasnt. We rushed back there after my sister called Kelly (the owners wife) and she handled the situation quite well (besides picking up the phone with a bit of attitude) This situation can go on but Im stopping here. They did indeed overcharge us.(my sister recently working behind the jewelry counter there) but all in all the pure pettiness of the owner lost a lot of business including myself, my family, and my friends.
Super helpful and knowledgeable. If you need watch help, see these guys!
Great customer service from the folks at Decatur Jewelry & Pawn. Thank you, Lana, for your help with my purchase.
Good customer service. Will continue to do business with them.
This is the ONLY pawn shop I will ever go to. They are the most friendly, helpful people I have ever met. The new location is so clean and beautiful. They truly are the best!!!
Amazing staff and gorgeous place thanks guys for making my choice easy with the knowledgeable staff ...
Perry & Kelly Lewin are good folk. They run a first class shop and always treat customers fairly and honestly. Their staff is very well educated to provide you with the easiest and most helpful loan you will ever get. Wether you need a cash for an emergency, an unexpected bill or just to make your vacation more fun, Decatur Jewelry & Pawn is there to help you. They are involved and committed members of the National Pawnbrokers Association which is the national standard for fair and honest business practices as well as revered members of the local business community. Do not hesitate to check out their clean and friendly shops today!
You cannot beat the experience with everyone here. Amazing place, great selection, great customer service. Highly recommended and I visit personal weekly.
Had EXACTLY what I was looking for... THANK YOU VERY MUCH!
They helped me pick out the perfect ring for my engagement the staff was wonderful and so helpful would definitely recommend them to anyone
WHEW I’ve gotten alot of thing’s from here especially a $300 Brand New Macbook wonderful and lovely place to shop ❗️
Friendly staff, great jewelry repair
This was my first time here and Christine was a great help. I bought a speaker and they were very patient in making sure we got good service!!!! Thanks!!!
I bought a product online, the customer service was excellent, the shipping was fast and the product in very good condition...thanks
This pawn shop is the best in town and the customer service is great thanks to Debbie Darby Jenny Garrett Jerry Lana Kyle Perry Shelby Geoff and so on....I visit this pawn shop every chance I get...Great quality as well a collectors dream....
They replaced the battery in my watch but they wouldnt order a crystal unless I left the watch with them but it was good quick service except having to wait on the crystal
This store had a little rifle on auction through gun broker. I was high bidder. Their service after the auction was friendly and fast. You cant do better than that.
Jenny and Jeff was really helpful treated us really well, and took care of my husbands necklace fixed it . Well dine
Great place to do business with always top notch always cool firearms that come in.
2/29/17 I came to Decatur pawn and jewelry in hopes to find a ring, and with the help of Christine Marshall I found a good one at a very good price!! Ill definitely be back again!!! Thanks so much!!!
I have been coming to Decatur Jewelery &Pawn for over 20 yrs. I have had nothing but excellent service from them. I have gotten short term loans from time to time over the years. I have referred many friends to Decatur Jewelry & Pawn. Will continue to do business with them. Thank You, I know you will be in our community for many years to come.
Bought a new Glock here today. Love the gun and had fantastic service. Will be back again!
I have personally seen the work the jewelers Gerrit Harris and Christine Marshall have done for others and they have done a great job. I will do business with them and the store over all pawn stores in Decatur.
I love this pawn shop. This wonderful girl named Stephanie helped me with great customer service. Plus here in this pawn shop they give you the best deals in town.
Always a great place to buy and sell. Staff is friendly and knowledgeable! I highley recommend!
They are great people to see and they give you the most they can places are joyful to see the great people
This pawn shop sucks they told me even tho i had the tickets this time i could only make the payment this time but wouldnt allow me to make any further payments on my boyfriends stuff even tho he is in prison and its in his name they pretty much told me that we are goin to lose our stuff even tho i had the ticket to pay on it they told me they wont give me another ticket to make futher payment because im not him but every other pawn shop will allow u to make as many payments as needed and if u have the tickets they will allow u to pick up ur stuff im very unhappy with this place and ill make a not to never come back they pretty much stole my stuff
Great customer service!! Kyle & Jeoff were awesome assisting me and my mom!Thank you will be back!!
Best Pawn shop in town . I always love going there and getting great deal. They have the best deals in town. Some of the best selections on guns too I highly recommend this place
Best pawn shop decatur and surroundings area come check them out best staff and best quality if things
Fantastic Firearms Department! The BEST in the city! Friendly and knowledgeable staff can handle all your shooting sports needs!
Great customer service and very helpful with all my questions.
They always have a great selection and the customer service is top notch!! Pretty is a pretty cool guy too... ;)
Super friendly staff, I always leave with a smile on my face and a good idea of what to come back for.
I had a great experience here everyone was very helpful i will be returning
I would highly recommend having any jewelry repaired... very friendly and helpful ..they have great customer service. Special thanks to Geoff & Gerri
Jenny is always ready to help! Beautiful jewelry and friendly service. Would recommend!
My family has been coming here for jewelry repair throughout the years so when I needed some extensions in my watch, it was a no-brainer! Always a good experience.
I love pawn shops, and these guys always do a great job! Occasionally have something overpriced compared to a fair resale price but not always their fault.
Great help looking for electronics
Janice really helped me. I don’t want to say why, embarrassing u know. But she shoes me how a loan works and made my week.
I love coming here. They have great prices on everything. Geat layaway & loans. Come check it out.
Always has a good selection on ammo and firearms willing to deal and lana is great salesman
Christine Marshall and Kyle were great on working with us and giving us every bit of information on the tv we were looking for. We walked out with a 70” tv for a steal!!
This place is very clean and organized. We were helped last week with a TV and when we went to return it the manager was very considerate. We will be buying from them in the future.
Liz is wonderful!!! She is always happy and smiling every time Ive seen her! Very helpful!
I visited several pawnshop in Central Illinois. This is one is also friendly and very professional. Will recommend to anyone.
Went to buy a gun they were very knowledgeable quick and gave me a great deal.... Will definitely shop with them again...
The staff are super nice will help you with anything you like plus they have a little bit of everything come check them out
Service was quick and friendly. Got in and out without a hitch!!
Love Decatur Jewelry and Pawn!! Always have the best deals, customers are treated like family and they are the best prices around!!!
Karen was very helpful getting a tv that worked for me. Always great service at Decatur Pawn and Jewelry.
I just wanted to say that I visited the jewelry department at the store and Christine was very knowledgeable and helpful. I will continue to do business with your store in the future.Thank you very much.
Wonderful experience and service! Would definitely do business with again!
Debbie and Darbi was the most friendliest women I have met in a pawn shop environment. Thank you for the service
They were very polite and it was a very quick transaction!
Love this place easy to work with and always willing to help
Decatur Jewelry & Pawns staff members are the most knowledgable around and offer the best customer service. Also, their jewelry repair service and custom jewelry department is one of the best around.
Great selection and reasonable prices with great personal service and integrity of business style. Look for all items A to Z. A must do.
This is the place to go! Friendly, knowledgeable and fair. Great place for guns and ammo. You cannot go to better place!
I love the people that work here. They try to help you as much as possible. I always have a good experience when dealing with them.
I’ve had many great experiences here! Lana, the firearm specialist, is very knowledgeable and helpful.
Beat Pawn shop to do some Christmas shopping at this time and get some great deals
Amazing experience from beginning to end!! Thank you so much for doing exactly what I wanted done to my wedding bands..
Rick has always been fair and very educated on firearms. Great staff keeps me coming back!
Total reviews rating 4.9
199 Reviews for Decatur Jewelry & Pawn 2023:
Review №1
2022-04-30Decatur Jewelry and Pawn is the best pawn shop in town. The staff are incredibly helpful and knowledgeable. I was in the store for over 2 hours today browsing for the perfect gift and the staff, including Jake, were more than willing to answer any questions I had about the items themselves and also their layaway payment plans. After finally deciding on my purchase, my paperwork was finalized quickly, helping me to get on with the rest of my day. This is not my first experience with Decatur Jewelry and Pawn, and definitely will not be the last. Best of all they will keep in touch with you on your loans and even have a service that tells you about new products coming into the shop.
Review №2
2022-05-18My husband had my engagement ring designed by Decatur Jewelry and Pawn’s very own Gerri H., the areas most amazing jeweler, last year. Words cannot express how amazing it is! When the date was set and we needed the wedding band we knew exactly where to go. Gerri made a beautiful wrap to highlight my beautiful ring and make it even more stunning. Not only did Decatur Jewelry and Pawn meet our needs and exceed our expectations, the staff is friendly and accommodating. I’ll never buy jewelry from anyone else!
Review №3
2022-05-18The staff here is awesome. The store is clean and has great merchandise to choose from. They have an in house jeweler, install watch batteries, repair and design jewelry. Decatur Jewelry and Pawn is definitely recommend!!
Review №4
2022-04-20Had an awesome experience with all of the staff I came in contact with!!! Exchanged a purchase with absolutely no hassles!!! Team was incredibly professional and helpful! So much better than that Other place on Eldo!! This is why we have been loyal treasure hunters and finders at this wonderful place!!! Thank you guys for all your help!!!
Review №5
2022-05-04My favorite pawn shop. Gives pawn bucks. Ive pawned and purchased.
Review №6
2022-08-05Was told that even if the stones in a few of the pieces I brought in were real, they wouldnt sell. Apparently they ONLY base their prices on the weight of the metal. I bet if I had brought my $200 diamond necklace in they wouldve tried buying it for $5 based on the sterling silver weight.
Review №7
2022-07-22Best place in town for all your pawning needs. Great staff and even better environment! I give them my 9/10!
Review №8
2022-04-25I would recommend Decatur jewelry and pawn to anybody. Great customer service. If you need a loan or if you want to sell they will not have a problem with helping you out.
Review №9
2022-05-11Gerri is great! Shes done everything for me from simple necklace repairs to custom pieces. She goes above and beyond for her customers.
Review №10
2022-05-02Great staff and excellent service with wonderful selection on stereo equipment to movies to jewelry. Would highly recommend this business to anyone looking for a great deal on merchandise for gifts or just a day out shopping