Darien Sportsplex in Darien
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Darien, DuPage County, Illinois, US
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Site: https://www.darienparks.com/spor...
- Monday:Closed
- Tuesday:11AM–11PM
- Wednesday:11AM–11PM
- Thursday:11AM–11PM
- Friday:11AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
They have a great figure skating program and well-maintained ice, BUT, the majority of the people at the front desk are completely useless. They dont know their information! I asked one lady one time if I bought 3 30 minute punch cards for skating whether or not it would be $70 per card in place of $80, and she said yes. The next day I go to buy them, and this lady says that isnt available. Another time, this man at the front desk let public skaters into practise ice. Rental skates arent allowed on this ice! Not only that but the seaters were terrified, as there were multiple programs being run, and someone working on triples. Then, he wouldnt give them a refund and yelled at multiple coaches. I dont think he had ANY idea of the rules about this. Last complaint was that there are clearly rules about how only figure skaters are allowed in the centre circle during public skate. I have gone to public ice and nearly run over multiple times whilst I was practising jumps. The worst part is that one of the staff was standing right there and not saying anything, especially as she kept on telling me that I had to move. The more seasoned skate school teachers are amazing people, but the rest of the staff needs to be re-trained!
Here for a hockey tournament. Facility is reasonable - clean, in decent shape. Gave three stars because hand dryer in womens bathroom wasnt working, concessions closed even though we were still playing (before 9pm), games ran late all wknd and then they turned off the lights in the locker room on our kids. Wasnt our kids fault the games were running late! So for the ice/game play, it was good. For - I guess Ill call it - logistics, it was less than stellar.
Staff works hard to get the ice hockey ready. Friday morning is always good. Tuesday night we inherit a surface after the traveling team finishes their drills. They typically scrape and collect first and then lay down the water for a good surface to play on. Adequate vending machines to put fluids back in the body afterwards. Most showers have been upgraded and improved.
3 rinks allow for lots of traffic and ice time, but the facility is not kept up to an equivalent standard. The locker rooms are small and smell like baby wipes, the ice is never in good shape, and the facility as a whole always seems like no one cares enough to renovate it.
My girlfriend and I wanted to have a nice time skating. We got to the facility and it wasnt crowded at all. I dont own skates so I rented a pair. Come to find out that they havent been sharpened in 3 months. I couldnt even stand on the ice without falling. I tried on three pairs and each time they were duller then a spoon. When asking what could be done to save my experience there the clerk at the front seat stated, They (the skates) are all bad. I then asked to speak with a manager. He gave me nothing but excuses as to why the skates are dull. I wasnt looking for excuses! I was looking for a way to have a nice afternoon skating with my girlfriend. I will not be using the sportplex or any other Darien Park District facility again. The staff was kind enough to refund me the full amount that I paid that day.
Total reviews rating 4.2
115 Reviews for Darien Sportsplex 2023:
Review №1
2021-11-07The many times we have come to this rink it is out of necessity. The staff are hit or miss if you can find them. The concession stand does have really good popcorn for what its worth.
Review №2
2022-01-143 Rinks, warning area in the middle & an indoor soccer field. Rest rroms were super clean & there is a Hockey pro shop on the premise.
Review №3
2021-08-15We had a great time. The place was a lot of fun. It was clean and the management was helpful. I found that they respond better to questions and requests better in person. Remember that these are ICE rinks and will be cold even in the summer.
Review №4
2021-12-04Pro shop is nice, especially for goalies.... the ice is a bit soft and the locker rooms are smallish.. the lobby is nice
Review №5
2022-02-21Very nice complex. Went to watch my grandsons hockey 🏒 game.
Review №6
2018-05-18So they offer public skate a really odd hours during weekdays. During hockey season theres no public skating on the weekend but if you can get away from work or school during their open skate you might just get the rink to yourself. 🤙
Review №7
2021-12-17Playing for hawks central states I can say this rink is always very clean with good ice
Review №8
2022-05-21No food. Otherwise a nice rink setup
Review №9
2022-03-29FYI - No hockey skates for rent here. Only figure style.
Review №10
2021-09-26Great facility. Excellent tournament site.