Dairy Queen Grill & Chill in Canton
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Canton, Fulton County, Illinois, US
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Site: https://www.dairyqueen.com/us-en...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Dairy Queen Grill & Chill in other cities:
I supplied a difficult custom order... It was done in record time and was absolutely perfect. The food was spectacular. I ordered a 1/4 pound hamburger and it was delicious. The fries, as well, were exactly as Id hoped. Slightly crunchy on the outside, hot and wonderful on the inside. The employees were helpful and polite. I had a great experience!
I just wwent to dairy queen my food was cold and both of my sundaes had hardly anything in them. The girl told me thats just the way they were. Well you employee just cost you a customer. And we usually spend 30 dollars . And we have had issues before. And no onion rings wt. I wont be back.
Got our orders wrong twice. This is not the first time it has happened. The children in there need some serious training from a actual adult who knows what they are doing. Got two blizzards, drove 3 minutes to home and they were so melted you could drink it with a straw. Step up your game or step down so someone who knows what they are doing can come in and make it better.
Not a bad DQ at all here. They are always pretty fast and always friendly. One of the fastest I been to in the area in general. The ice cream is good quality. I havent had the food but Ive heard it is very good there. I would definitely recommend this DQ for someone looking for a salty, savory, or sweet snack.
This Dairy Queen is one of the best but for the first time ever they didnt get the order quite right. We had to ask for our drink and my sandwich didnt have the extras on it that they always provide. I am thinking they might have gotten my sandwich mixed up with another. But it was good. And since it was a drive thru and I am from out of town I will give them the benefit of the doubt. I would definitely go there again. I have eaten there several times before with my grandkids.
I have eaten here several times and for the most part I have gotten good service and the food has been decent fast food (though you do have to wait for quite a while for the food here, much longer than most Dairy Queens). The last couple of times have been a rather negative experience.I got food here last night from the drive through and had to go in to have an order corrected. This is not a huge deal but by the time that the employees had communicated the problem to the cooks I had waited an additional 5 minutes (this is in addition to the 5 or so minutes I waited at the window after ordering). By the time I got my food everything was cold. There was also no apology for the mistake rather it was a here you go with a little bit of a sneer.The time before that I had a very simple order but the person on the microphone for the drive through left the mic open and could not hear my order. I on the other hand was able to hear everything that was being said in the store. I was able to hear the people in the store ask each other why I had not ordered where the response was a maybe the dude is an idiot. I told him he could order when he was ready. He hasnt said a word. After the young lady figured out the problem I was able to order and they still got the order wrong. Had to remake my order.I know that the people who are working here are mostly high school students but it seems to me that the training is lacking. The service here has never been great but this is a significant decline.In addition they have also put a sign in their window that says they accept tips. Tips for what?This would be a Dairy Queen that I would avoid if you can. Plenty of other fast food places in Canton to get food that you are just going to regret eating in 10 minutes.
Every time we stop at Dairy Queen, there is always a long wait in the drive thru. Our ice cream is ALWAYS melted even if we get lucky and there is nobody ahead of us. Last time I came here, I had a blizzard melted all over my car by the time I got home... & let me mention I live like 30 seconds away. 🤦🏻♀️ they never fail to disappoint when it comes to drive thru.
My wife and me just ate there and left very disappointed. Her chicken strip basket came with gravy that looked like water, my double cheese burger was over cooked no onions or ketchup cheese was not melted and the cheese kurds were burnt. Then as we sat there we watched people coming in from the drive thru do to mistakes. I will find it hard for me to return to eat there again.
This place has a horrible sewer smell emanating from the bathroom each time Ive been there. I tried to give benefit of the doubt but it still smelled two visits afterward.. I cant really speak on management as Im unsure if Ive met any of them but all employees that Ive come across are either mostly incompetent or have a generally bad attitude... if you choose to dine in be advised you will see the bad attitude every time the employees have to work... ie they try to go outside any chance they get and if a car is heading towards the drive thru they get huffy and head back inside and loudly complain about working.
Total reviews rating 3.9
151 Reviews for Dairy Queen Grill & Chill 2023:
Review №1
2022-04-07I went here for the first time today. I’m in town for work and really wanted a shake. As I pulled up and saw they had a new s’mores shake I was overly excited and asked to get that so I could try it. When I got to the window, the lady was super nice and had no issues there. But, when I got my shake it was not a shake. It was a milk drink with s’mores pieces mixed. At first when I got it, I didn’t think anything because I’ve had it be a little runny at the top but thicker towards the bottom. As I started driving away and drank more there was no ice cream in it at all. I threw it out and didn’t have time to go back because I was on lunch. Worst first experience ever and will not return!
Review №2
2022-07-01Why people would wait in a 15 car line at Macdonalds when quality food is across the street at DQ. Burger and blizzard was good.
Review №3
2022-07-12The shake was really good and the girls was fast getting our order out !!
Review №4
2022-04-08They were pretty busy with in door and drive thru orders. The workers were very nice and very fast. With how busy they were, the food was very good!
Review №5
2019-02-06My husband and I love their Kansas City Barbeque which is pulled pork, barbeque sauce, onion and pickles on a pretzel type bun. So tasty.We also had their onion rings which were out of this world, no soggy onion rings here, but wonderful crunchy round onion rings. I loved them 👍. Top it off with one of their ice cream blizzards or my favorite a large icy Mug root beer. Yummy.So good and we will be back again soon.
Review №6
2022-06-23Food was good. Long wait at the drive thru.
Review №7
2022-06-24I used the drive up and food was delicious..we love the salad bowls!
Review №8
2021-11-24My kids and I love to go to Dairy Queen. We love to get the double cheeseburgers, chicken strip baskets, chilli dogs and of course ice cream. I also like that they have a 2 for $4 deals too. And other specials.And my daughter likes that they have a vegan dilly bar. ❤
Review №9
2022-05-07Food was great and hot kids got ice cream was really good
Review №10
2022-07-03The ice cream is awesome and they are super friendly.