Kerbside pickup
Yes
CVS in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Service options
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Passport photos
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
SNAP/EBT
Yes
Phone: +1 815-267-8130
Site: https://www.cvs.com/store-locato...
Site: https://www.cvs.com/store-locato...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
CVS in other cities:
Comments (29)
Was picking up a prescription and had to wait 45 minutes because “the pharmacist was on a lunch break”Why is there only one person working? This is ridiculous. Now I’m running extremely late.Update -Another irritating incident occurred on 10/31 and I have been on hold for over a half hour at this point…. No one has answered at all.. this is the third time I’ve called today. There is no way they are so busy they cannot answer the phone this is ridiculous.
I called to get a prescription transfered. Was told okay it will be one hour. I get there to pick it up, nothing is in the system. I said I called.They called and left a message with the CVS where I had my perscription sent. I told them that store is closed do to the protests and looting in Chicago.Pharmacist says How can you expect me to transfer it if its closed?I was told it was going to be transfered. I cant be expected to know all the rules about a transfer.At that point I said forget about it. Custom service is terrible.
This is potentially the worst CVS location in the country. Somehow every singe one of my families doctors has trouble getting prescriptions filled thru this location. Pharmacist is constantly changing the time they take lunch, so you never know if you go there if they’ll be open or not because it’s never the same. Go somewhere else if possible.
This particular CVS is never busy. I would highly recommend going to this one. Although, the pharmacy Minuite Clinic can get particularly busy they spend a lot of time once they get you in accessing your conditions to make the best treatment approach. Very satisfied with the customer service here and the patient care is amazing.
First time visiting this CVS. A.J. was awesome, he greeted me when I walked in and asked customers if they needed help. I had a difficult order with a gift card and coupons from the app that werent going through, he was very patient & kind. He figured out the problem and was able to process everything. Store was neat and well organized. There is also a Redbox at this location.
Not crowded at all in fact I would say pretty close to empty . I needed some assistance and there was a young man who was extremely helpful. Store was well lit and clean.
Good afternoon, CVS has been our family pharmacy for a long time and we are very happy with service , but today I have a complaint on the person who helped me including the pharmacist while they were checking on the amount I needed to pay, due to me asking the total for the prescriptions , I found it very rude and unprofessional and worse due to privacy , that between them talking about my decision on taking 90 day supply not 30 day supply for my parents medications due to the difference on payment , they didn’t know why I had made that decision it’s not of their concern and not their concern how much I had to pay please make sure this is addressed thank you
I would recommend this store the employees are friendly and very knowledgeable. Its nice to go to a store and ask if they know where something is and they honestly know where the item is. Its great !!!!
Great place to shop Ive always gotten my medicine here and the farmarcy personnel are great
The staff at this location are always so kind and friendly. They will go out of their way to help you.
Slowest. Place. On. Earth.
The parmacy techs are worthless. Go to a different location if possible
That send your film out for processing that takes two weeks you dont get your negatives back unacceptable
I live here. But need more deals on Arizona
The pharmacy has great customer service.
Good customer service, good quality workers
Exceptional customer service. Everyone is very friendly and willing to help.
Precise service. Quick. Accurate. Personable.
Friendly staff.
Total reviews rating 3.4
29 Reviews for CVS 2023:
Review №1
2022-04-09All of the 1 star reviews are from misinformed, impatient, unintelligent, cretins. The pharmacy is under extreme stress due to the pandemic and 10s of thousands of vaccines along with employees quitting from customer complaints and higher than average refills because of related illnesses. A 15-30 minute wait is the least of my worries. Grow up losers
Review №2
2022-06-10I appreciate the service that I receive from CVS. Im on a first name basis with the associates there. Thats how much I go there.
Review №3
2021-08-24Worst customer service. CVS should train their employees to be little caring and compassionate with their customers. Pharmacy is not a manufacturing plant, rather provides an essential service for peoples wellness. I went to this location to pick up a prescription that was ready for pickup and needed to be taken daily. There were three emotionless robots on duty on Monday August 23rd 2021. Pharmacy closes at 8 pm, and I was running little behind. Called the pharmacy at 7:50, phone rang and rang but no one picked up the phone. Got to the pharmacy drive thru at 7:58, there was another customer at the window. Pharmacy staff finished the transaction with that customer and put up a closed sign. I am sure they saw me waiting behind. I ran inside and robots were closing the shutters. I told them I am out of daily Medicine that needed for tomorrow morning, they said they are closed, and registers are closed and told me to come tomorrow. I requested them to at least give me one pill, it is filled, they said they can’t do. CVS, is this a joke? Your employees are paid by the second, that they cannot do another transaction at 8 pm? Where is the care and compassion? I am giving you business for years, in return I get you are SOL? I have many many other option to get my prescriptions filled besides CVS. After receiving this horrible customer service, I am taking my business elsewhere. I hope people reading this post will do the same. SMH.
Review №4
2021-09-09Ive been at this pharmacy for 4 years.They used to be timely filling prescriptions refills. My current refill is 2 weeks late being filled and I cannot get in contact with the pharmacist. Ive been on hold for 15 minutes, even my doctors office has been put on hold with no one picking up the phone. Ill be switching from this pharmacy
Review №5
2021-10-13I used to think this store was okay. Not anymore, three pharmacy is fine front counter SUCKS. Now no more counter service ! We were there today and had an item to check out. Really kind of lost so finally a person came over swiped item pointed to machine and said PUT YOUR MONEY THERE ,. And walked away. Really rude and obnoxious. THIS IS THE NEW CUSTOMER SERVICE ? SCREW CVS NO MORE WILL I SHOP THERE.
Review №6
2021-08-07Super horrible customer service! Prescriptions drop off of ready fill for no reason which I understand is a system issue. I should not then have to call to check on refills constantly! Called at 7 the previous night and told it would be ready by 10 AM the next morning. I was there at 10 and the tech tells me it will be another 20 minutes. I don’t live in the area and did not have an extra 20 minutes to wait. I wasn’t five minutes down the road and got a text that they had filled it only by now, I couldn’t go back!! I am a caregiver and I’m only out in the area once a week. This is extremely unorganized and not the least bit customer service friendly or respectful of your customers time!!! Maybe you should start paying attention to your customer reviews because they’re not that great.
Review №7
2021-02-24The pharmacy is TERRIBLE! My insurance forces me to use CVS. I would NEVER choose to go to this location. The pharmacy is always short staffed! There is usually only 1 person working the drive-thru, 1 pharmacist and 1 person to try and cover the front. I have never just been in and out. It takes forever! I shouldn’t have to wait 2 hrs to pick up a prescription!!
Review №8
2021-05-30This is the most unorganized unfriendly place I have ever associated with. They don’t pick up the phone you wait in the drive up along time and then finally you get up to the window they disappeared. They need a pharmacy manager on staff at all times to help out or something . They always make a mistake on my account they always over charge. My insurance switch from walgreens to CVS what a disappointment
Review №9
2022-03-27A bit pricey but convenient and they have stuff other drugstores do not have
Review №10
2021-09-10PHARMACY PHONE CALL REVIEW ONLY: Pharmacy leaves you on hold FOREVER and the prompts just to get to the option to speak with someone are lengthy and irritating. My first attempt I was on hold 20 mins, and no one ever came to the line. Second attempt (the nest day at a different time), on hold again, no one ever answered the line. SO FRUSTRATING