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Phone: +1 708-748-7048
Site: http://www.culvers.com/restauran...
Opening hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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Total reviews rating 4.3

199 Reviews for Culvers 2023:

Review №1

2022-06-28

Culvers in Matteson is Awesome! Lets start from the top why I gave it a 5 Star rating. Im one of the top business reviewers in Chicago when it comes to reviewing businesses on Google. This Culvers owner is what separates this location from the others Ive went to. She is amazingly pleasant. She is grooming her employees to run the business just like she runs it. She cares about her customers and employees and it radiates throughout this location. This location is giving back to the community and thats a game changer before I even start talking about how delicious the food is. This is the location you want to visit! You can eat inside and outside. The burgers and spicy chicken sandwiches are delicious and that Strawberry cooler is everything!

Review №2

2022-06-13

This was by far the best Culvers that I have ever been to in my life and I have been in a lot of them. The restrooms were immaculately clean. The service was very good. The quality of food and presentation incredibly good. I wish qll Culvers were like this. Unfortunately theyre not but this one. If I could give it 500 stars I would. Even the parking lot in landscaping were perfect.

Review №3

2021-09-20

Just visited today. We ordered a cheeseburger, cheese curds with a side of ranch, and cheese fries. When we got to the order window the guy who took our order repeated to us incorrectly. He thought we got chilli cheese fries. We told him no we got cheese fries. He said ok. CLEARLY he did nothing to correct the mistake. We were still charged for the chilli cheese fries and given them. Then our cheese curds taste old and DISGUSTING. They literally taste like paper. They were cold and unappetizing. We are on our way to movie reservations now we can’t even eat because our order is totally WRONG. On top of that we call the restaurant and they want us to bring the pod all the way back. Just GHETTO. I’m so over this Culver’s location. We will not be back. Best believe y’all will get this nasty food back tomorrow.

Review №4

2021-10-29

Just recently visited this establishment on Cicero ave in Matteson, absolutely the best staff Ive seen in awhile they were all in place helping the customer, greeting us as we walked in that made me feel welcome. Congratulations too the young man for taking my order on his first day stay encourage, also a thanks goes too the young (ladies) coworkers for assisting the young with taking the order.Team work....💯

Review №5

2021-07-04

Gotta love the burger with everything and my large shake pretty sure its a medium but I paid for a large. Didnt get the correct order of food but the right ice cream. When finally get someone to try and the correct the problem it took 30 minutes to get the remade food to still not be right. Didnt remake the ice cream so it was melted by the time I got home. Worst service Ive every gotten at a Culvers!

Review №6

2022-06-21

Good burger except my bun was cold. At least put the bread in a warmer or something instead of taking a cold bun right out of the pack 🤦‍♀️🙄Fries and onion rings were hot and freshice cream was delicious 😋

Review №7

2022-07-13

I had a terrible experience at this Culver’s today , there is a child that is acting as manager of this establishment by the name of TY she was not only disrespectful to me but also my son . I purchased my son a kids meal and we ate inside so he wanted to wait till he was done eating to get his ice cream that came with his kids meal , upon finishing the meal I sent him up to the counter to get his ice cream with receipt and he was refused his ice cream . I went back up there with him confused as to why he could not get his ice cream seeing as the person that rang us up told me all he needed to do was to come back up there with receipt to retrieve his ice cream. The manager then rudely said “we don’t give away free food he needs to bring his kids meal bag up as proof” .Now we come here all the time and do this all time only needing the receipt however this time it was an issue and the manager insinuated that me and my son were trying to steal ice cream that the receipt clearly stated I paid for .At that point I was deeply disturbed by the mangers behavior and action and noted to her that I would be filing a compliant with cooperate she then laughed in my face and said her mother owned the Culver’s , again being very rude . Needless to say I will still be filing my compliant tmrw morning when cooperate opens.

Review №8

2022-05-22

I’ve been a Culver’s customer for at least 10years now. This Culver’s in Matteson Illinois at 20716 S Cicero is by far the worst. I’ve given them at least three different occasions to straighten things. As of now I will not be going back there again. The food is cold all the time now. The concrete mixers are soupy. Inside the restaurant they are all talking and not customer oriented. Culver’s motto “Everyone who comes to Culver’s leaves happy” not so. It’s a shame a business of this statue has to be subject to workers with this type of behavior.

Review №9

2022-03-24

Food was great. Some of the workers have an attitude. They were arguing in the back so the whole restaurant full of kids can hear. Whatever happened to service with a smile. They look so frustrated to be there.

Review №10

2022-06-27

Food was hot and fresh all the way down to the veggie garnishes🙌🏾 the only thing was the wait (Which was worth it!) and they didnt put any ketchup in my bag lol Other than that this location is great!

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