Culvers in Champaign
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Champaign, Champaign County, Illinois, US
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Site: http://www.culvers.com/restauran...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Culvers in other cities:
Service is bare to none. I was trying to figure out what I wanted and we kept getting rushed she was trying to make the decisions for us just so we would hurry up. It is not like I was taking forever I ended up not ordering what I actually wanted because of being rushed.
Its Culvers. The experience is pretty consistent. The service was polite and helpful, and our food was served quickly. The Reuben is surprisingly good.Bathroom Nirvana was achieved; I didnt have to touch a faucet, soap dispenser or paper-towel dispenser to use them. I think the blow-dryer required a button press, but I can forgive them that since they provided a touchless alternative.This is not our usual Culvers, but the visit confirmed my suspicion that the chain keeps very tight reins on their stores appearance and customer experience.
I work at an assisted living facility outside of Champaign. We brought our residents to Culver’s for lunch after a shopping trip. The service was AMAZING! The staff took the resident’s orders at the table. We had our own, personal server. A manager (?) assisted us loading the residents back on the bus to go home. The entire staff went above and beyond to make our meal time exceptional. On top of all of that, the food was great! One resident said she ate the best fish sandwich ever today! We will definitely be back!!
This Culvers is amazing, especially in the the very early morning, which is when I visit most frequently. Ive never had to have an order replaced or remade and the staff is super friend and fast. About the only downside is the awkward layout of the parking lot/pull-up area. They have a pair that are in-line where vehicles enter and exist the lot that I will not pull to give how quickly cars enter the lot.
Good food but all theses places cost too much these days. They really need to start taking unemployment away for people who can honestly work. Go back to work. Every place is hiring for way more than a part time job is worth. Take advantage of that not surviving off the workforce of people who dont depend on others and do for themselves.
The evening shift is making this place go down. The young lady working the window has an attitude problem. The young lady who takes out the orders literally threw my food in my hand and almost snatched off my mirror removing the sticker. This wasnt the first time encountering the snobby attitudes. It does no good to report the team members because the evening manager always says she will handle it but never does. If you like your food thrown into the car served with a bad attitude, then this is the location! I however would rather spend my money at a location that values it! 😏
The Deluxe Burger and Cheese Curds I ordered were actually quite delicious this time. The burger wasnt overloaded with condiments, which usually results in a sloppy, soggy, hard to eat, and doesnt finish it kind of burger. The young man who took our order (we dined in) was on point with his customer service. The only negative issue was that the 3 ketchup dispensers... were all empty. There was an extremely rude woman up at the counter going off about the dispensers. We were there for a while and they werent busy, but no one ever came out to deal with the dispensers... 2 employees to stock cup lids at the drink bar.... still no ketchup after that.But my burger was tasty and I did finish all of it. 😉
Upon entering I was met very friendly cashier who was extremely patient with a fairly large order I placed for my employees and myself, some of which do not speak English very well and even offed to bag each order separately, that helps greatly to prevent the fuss of digging through the bag trying to get each meal.Even after receiving every order the staff where more than accommodating making sure each person had enough sauces, napkins ect.Highly recommend, great staff, meals made very well and clean!
Stopped here for lunch. Glad that they allow indoor dinning, unlike some fastfood restaurants. The service was fast, accurate and professional. The food we got was good. They have a good variety of food options available. Definitely recommend this place for a good fastfood meal.
Tried the online ordering and while the food was fresh, hot and very tasty; we ordered in Mahomet, drove and still waited 15 minutes in the designated pickup spot that was difficult to find. FYI - Its located in the southwest corner of their lot, next to the smelly trash dumpsters.
Literally do not know why this place has good reviews. Maybe I’m just incredibly unlucky. First time going here, went through the drive through and ordered probably the easiest thing ever. Just a plain cheese burger and fries. I get home and it’s a pork tenderloin with mustard. Whatever. In the trash it went.Come here a second time, go inside and order 4 cheeseburgers for my family half way through mine it’s literally raw. Bright pink. I’m 39 weeks pregnant and that was literally the last thing I wanted to see.I officially will not be returning.I would’ve happily waited an extra 3 minutes for the cook to actually cook my burger. Disgusting.
The people here are so friendly and the ladies running food were the sweetest people. Great food and the dining room was spotless despite being jam packed on a Saturday . My daughter, wife and son all chose a single burger and were extremely satisfied. I chose a salad and was pleasantly surprised by the size of the salad and ample amount of chicken. My kids love this place and now I do too! Great visit will be back for sure.
I dig those butter burgers. Pretty good. The fries are pretty disappointing. I dont have a Culvers near me down South, so when Im around up North, I hit em up. This location was super busy. The employees were all great and very friendly. I tried the salted caramel pumpkin concrete mixer. It was really really good. Tasted a lot like carrot cake, but I needed something sweet and it delivered.
Why are your employees telling me that a value basket does not come with a drink? Gave just a fish sandwich..no fries or drink! Had to go back into store because not only do you not know your own menu but lack in ability to follow simple directions. Fish sandwich was not made correctly! Seriously Ive never had an issue at any other Culvers! Stop the ignorance!
This is a great place to stop and eat! The employees greeted us with a smile and were very friendly!! They were quick and precise in getting our order exactly right! We had a big specialized order!! After traveling all day with kids on snow covered roads we had a yummy supper in a great family atmosphere which was very clean!! I would highly recommend it!!
Best fast food burger in town unless you dont like the steak burger style. Its cheap and tastes great. They are very consistent. Buns are always fresh as well as the veggies. Staff is very welcoming and energetic. They never seem to be under staffed. The snack pack meals are a great value.
Food was hot and fresh, Restaurant itself was clean However bathroom wasnt. Bathroom was rather dirty and had paper towels and toilet paper all over the place and the floor was sticky. You could DEFINITELY tell that the employees were there because they had to and not because they wanted to, They could DEFINITELY use some enthusiasm but the food was good nevertheless!
I would give zero stars if I could. I ordered food I paid for i . The restaurant closed without giving me the orde . I caught one of the employees who was leaving. They explained that they gave the order to someone else. The manager was nice enough to stay and fill the order but it took about 40 minutes from placing the order to receiving it. This location needs some work on customer service
I got the buffalo tenders basket and the food was hot and delicious. It isnt the traditional wings covered in sauce, but I knew what I was getting. The service was good and expedient. It wasnt my hometown Culvers, but the staff was still courteous and kind, like Ive come to expect at Culvers.
It was my first time here and I cant say Im too excited to go back honestly. I was served a burger, cheese and bread... Nothing else. I wasnt asked if I wanted anything on my sandwich or anything. I dont know if it is assumed that you tell them or if they regularly sell dry sandwiches. For the price of the meals I expected better
Service was fast and people were friendly. To me, that is expected. The food was terrible though. Almost soaked in grease. Beyond the grease, it didnt taste good. If you are in the mood for a good burger, go to five guys across the street. for a little bit more you will have MUCH better food. I love a good hamburger and what i got from culvers was far off!
I have not been to Culvers for a very long time. Today was the first time in a while and I usually love the butter burger. The butter burger I got today was subpar, it was extremely dry like it had been sitting around for a while. It seemed like it was missing ingredients I thought Tomatoes came on it. The servers were really nice and attentive.
Every visit through the drive through I have received rude customer service! I always go in the evening and the girls working always have a bad attitude. Not once the proper greeting of the day, never a thank you or your welcome.Tonight I sat at the ordering screen for a minute or two with no greeting then I said hello and was met with a yeah go ahead. Awesome staff!
The soda lid holder was disgusting to look at, there was crusty things on it and I didnt want to touch it but I had to to put a lid on my drink. I was held hostage by the way society has structured the drinking of fountain drinks and its led me to this awful experience. Also, the soda fountain machine has a thing for water that doesnt come from a little lever attached to the Powerade section - its just its own section itself which is really unique, I liked that part a lot. Also Ive never had cheese curds besides Culvers and I dont really get the hype; theyre good, but Im not gonna bust a nut over them. The burger was actually alright and I was happy with it, and you can also get refills which is also very nice of them. Last time I went I went in a group of three people and there was a booth made for three people which Ive also never really seen before but it was a nice feature, good for Culvers for being inclusive to odd numbers. The fries my friend got were hotter than the devils anus but the ketchup was nice and cool so it brought the temperature down to a comfortable level - and overall the fries were amazing! Anyways the place is decent I rate it 4/5 curds of cheese
One star food was ok, one star for me being nice. Drive up service was terrible. We were ordering four orders, then they just left us after 2. Then changed the salad on the order and we could hear the waiter complain Loudly about that. Dont really need to go to Culvers. Plenty of other choices.
Friendly customer service. As usual my dad modifies his order about 7 times and the employees are always patient. This seems like a pretty busy Culvers on a weekend evening after work. The sides at Culvers are always just ok. I believe I ate their chicken sandwhich which was good. Their sandwiches are good though. The place is clean and we were satisfied. Thanks.
My husband has Celiac disease so he cant have gluten and they were very knowledgeable about what items I could get him. The only place I know of where he can actually have his burger on an actual bun!! Just brought tears to my eyes to know I didnt have to go home and put his on his gluten free bread. I wish more restaurants understood the struggle it is to pick a place to eat when someone cant have gluten. Thank you so much!!!!!!
Surprised by the number of issues we had on this visit. Got the order placed and found a table...but the order arrived and it was weirdly messed up. Guessing its a kitchen problem, but our burgers with everything came only with mustard and onion. Trying to get tomatoes and lettuce for them took several at the counter to understand. There were no extra pickles either but I figured just getting the tomatoes and lettuce was sufficient fun for that. When we ordered a banana split with extra cherries we got no cherries and very melted custard. I have no idea why or how that could be so challenging but these were different people taking each order, and different people making each order.Otherwise, the dining area was well kept and the employees taking orders did a good job getting them listed correctly (for the receipts at least). And whoever was helping correct things wanted to make it right for us.
My favorite Culvers is 2302 South Neil St., Champaign, Illinois. Store is always clean, (including the restroom). The staff is very attentive and accommodating. Service is fast.I prefer to go in as opposed to the DriveUp, but either way, The store logo, posted on the door each time you enter, says it all! Welcome to Delicious!My favorite is the Rueben Basket! Delicious!The Cod Dinner is my second favorite! Personally, I prefer the Dinner over the Basket because I get more Cod and my choice of 2 sides, (rather than fries and the bun).
I have been to both Culvers and the service level is always excellent. At times, and I mean maybe one or two times in the 20+ times I have visited Culvers, my order has been wrong but was corrected immediately with a smile and thanks for coming to Culvers. I will return again and again.
Holy yum yum!! The food was superb here from start to finish. The hot and sour soup was better than anything you can get in the states. The Nem, Vietnamese version of fried spring roll wrapped in a lettuce leaf was heavenly. The main courses were flavorfull, but the curry lacked spicy heat. The fried rice could have been slightly better. For those two reasons they lost that 5th star. Tonight is our last night in Paris and I am going to push this place for our last meal!! I must go back!!!
I came here with some friends after having dinner, to get some dessert. One of my friends and I ordered milkshakes and the other ordered a banana split. We paid and then waited, the friend that ordered last got her ice cream probably 5 minutes in. While my other friends and I waited for our milkshakes. We waited for over 20 minutes until we decided that we had been forgotten. Three employees were just standing by the registers chatting and it wasnt until we walked over there that they realized we never got our drinks. Maybe 5-8 later we finally got them, after re-telling the person who took our order what we wanted. He bought us our shakes without straws and I do not know what they did but that drink was not made right. It was too sweet and didnt taste like the culvers I know. This was the first and last time I will ever go to the culvers in Champaign.
Ordered one scoop of vanilla custard in a cone. Cashier asked me what type of cone I wanted. I said a regular cake cone. Got a cup instead, delivered by the same cashier. Certainly nothing to make a big fuss about but its all I have to go on for this Culvers location.
On July 4th, an employee continuously bragged to us about dangerous and illegal fireworks. He would not stop talking about them and the situation gave my girlfriend a panic attack. Manager never called back after I reported the issue. I will not be returning to this Culvers if this behavior is considered acceptable.
Cheese was not melted on burger, food all over thd floor, kid at register just stared at me w/o saying hello or asking go take my order. There was 1 other just inside the store and numerous workers, no reason for garbages to be full and food to be all over the floor. I love Culvers but will not be returning to this location! Very displeased, as was my 4 year old child!
Total reviews rating 4.3
199 Reviews for Culvers 2023:
Review №1
2022-07-04Service is responsive, professional, efficient. Most sandwich combos run $10-12. I had the large shrimp meal with steamed broccoli. About $13, and excellent. Their frozen custard is special. Restaurants are very clean.
Review №2
2022-06-30I never have had bad food here its getting be weekly meal for myself and familyPrices are a little high however stores to buy that is too. But keep up great work worth every dollar!
Review №3
2022-05-04I had a really delicious Turtle sundae made with their custard quite wonderful. Service is always prompt. Very clean.
Review №4
2019-02-24A unique fast food chain that offers a wide variety of sandwich choices (burgers, fish, chicken), traditional dinners (cod, pot roast, chopped steak), salads, soups, sides (crinkle-cut fries, onion rings, cheese curds, mashed potatoes, green beans) and frozen custard shakes and mixers. The food is hot and tasty, but not the cheapest option. This location has generally friendly service but they seem to be a little sloppier in their sandwich assembly. (But to be fair, the sandwich I ordered most recently had some kind of bacon jam on it that probably defied neat assembly.)
Review №5
2022-06-29Went thru the drive thru and they forgot my straw then I waited for over 5 minutes while everyone else got their food so I had to go inside to figure out where my food was. Not to mention I was on my lunch break
Review №6
2022-02-13Food is always made fresh to order. Ive been here a few times and always had a good experience. Everything that Ive tried from here is good. Customer service is awesome too.
Review №7
2022-02-19Ive tried NOT to be upset but alas to no avail about going to this particular Culvers. The Drive Thru etiquette is indifferent. Even when I get to the window & I repeat the order for clarification, they say YES, AND.ITS.STILL.WRONG.IN.THE.BAG!!!No real use talking to management (I have in the past) because nothing is done & could careless if Im a repeat customer after this incident. I understand the shortage for workers but was does mediocrity gets rewarded & a norm at this particular Culvers? Hopefully the other 2 in town arent subscribing to this way of thinking.
Review №8
2022-01-30Very clean, extremely nice and friendly workers. I am from out of town and we stopped here as we was driving down I-74. I had my wife pin this area so we can go back.
Review №9
2021-11-02Man that Mushroom & Swiss is my favorite sandwich there and the Cod Fish. Most of all I enjoy that Chocolate Shake ar the end of my meal.
Review №10
2022-05-31Great staff very polite and helpful and great food fast staff was doing an amazing job keep the establishment clean