Claudias Jewelry Inc. in Chicago
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Chicago, Cook County, Illinois, US
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Site: https://claudiasjewelryinc.com/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–5PM
Loved my experience with Claudias Jewelry last weekend. My wife and I were looking for a necklace set for our daughter. Claudias Jewelry had an amazing collection at their store as well as an amazing staff that was ready to help us with everything we needed. Would definitely recommend checking their collection out!
Claudias Jewelry provided the best advice, from sizing and style to diamond quality. Both of our wedding bands were custom made and they are perfect :) The jewelers at Claudias Jewelry are honest, so helpful, and very reasonable with their pricing. Its nice to have someone in the industry you can count on!
Jessica provided amazing customer service and took the time to locate precisely what we were looking for, wedding bands. Couldnt have been more helpful, so I find it difficult to trust the negative reports Ive heard about your company, because we had such a pleasant experience
Claudias Jewelry Inc was heaven sent. I was trying to find a jewelry store that can repair a broken glass on a Luna (see pics) for my boss and was having no luck. Until, i found this jewelry store. They did an amazing job and not only that. Claudias Jewelry Inc went way and beyond for us. They polished the Luna... and left it looking shiny and brand new. My boss was very pleased with their service. This is a family own business and they take great pride in what they do. Great customer etiquette and friendly place. On top of all this they have a wide variety of jewelry for all taste and budget. They were a bit far from me but so worth the trip. I will definitely keep them in my for any future jewelry repair needs or jewelry shopping. I highly recommend them. In addition to repairing the Luna. They also repaired my anklet (see pic) while i waited and left it looking sparkly.
Had a great shopping experience at Claudia’s. I was looking for a new wedding ring with my husband. Claudia was so patient and attentive as I tried on several rings until I found the perfect one. They resized and cleaned my new and old rings while we waited. The owners are very knowledgeable and have a huge selection of jewelry and watches. They also make repairs. You will definitely find what you are looking for at this store. I’m very happy we shopped at Claudia’s and that I found the perfect ring!
This business is amazing! They fixed both of my chains and it was very quick. I was there for about 30 minutes. The time goes by fast because it’s so much to look at. Jessica is amazing! She was very professional, kind, knowledgeable, and got me to purchase a new charm for my necklace. Thank you so much Claudia’s Jewelry! Keep up the great work.
Really nice watches, but I would second guess any technical work by them. I got a simple battery replacement, but the back of my watch fell off when I got home. I was not able to snap it back in, leading me to believe the shape had been damaged.Spoke to them on the phone day of, and they assured me I wouldn’t be charged. Just went back, and they didn’t give me any discount to speak of for my lost time. Not even a sorry about it. The clerk actually assured me I was undercharged for the battery replacement and it should’ve been more??I explained to her I was a first time customer, had taken 2 buses there each way while it was raining the day prior, and that I would not be returning unless I was compensated in some way for the botched battery replacement. Clerk did not seem to care about losing my businesses or care at all. Did not want to write this review, especially for a local business, but I’m hoping someone in management can make this right.
OVERPRICED SERVICES...They wanted to charge me 200$ to size up 2 rings just because i said they were vintage and then warned me about falling diamonds which would be extra plus they arent responsible if they fall off... Lady even had the nerve to ask where i got them from or How I got them... Kinda nosyI waited and found my old school guy whos been in the jewelry business for many years and they did both for 100$. Didnt have an issue with the current diamonds and actually replaced one for free and Plus they gave me a really great deal on a big chain and pendant because I really appreciated their business. Pulaski 59th is the spot! 😎
I went to Claudias to get my jewelry safety clasps tightened and I got what I went there for, however the cost was 70.00 just to tighten the fig 8clasps.claudia right away stated to me that my jewelry is costume and I had to think about it for a second and agreed because if I said otherwise I would have been charged for diamond Bracelets and also I did cover my wrists to hide my other assets and she didnt know Im also wearing precious gemstones and precious metals maybe she did know and turned on the showing me cz and I really believe pretending not to know what kind of stones Im wearing not to mention the solid gold but I had fun with her and just paid her and quickly departed the jewelry store. Didnt want or need to put anything on layaway or purchase anything else just wasnt leaving my jewelry there it was a in and out quickly within 15min.she was nice however she played dumb not unless she was there as helper about 20years old. My jewelry was repaired.
I visited Claudia’s jewelry to have a ring enlarged. This establishment assured me that they would add a piece of gold that was equally thick to achieve the desired size. Upon reruns for pick up I discovered my ring in horrific condition. There was damage to the area that holds the diamonds and the modification was extremely low quality the ring was incredibly thinner as a result of stretching. The jeweler then cane to speak with me justifying the outcome and insinuating that there may have been prior damage. The ring was photographed and thoroughly inspected. I suspect they may have even swapped my diamonds out for lab diamonds. I don’t suggest anyone visit this place. It’s disgraceful and so disappointing. After inspection from a trusted jeweler I will follow-up accordingly. Stay away, this is not a reputable place.
I’ve been coming here to Claudia’s Jewelry on 4644 s Ashland and they have never stirred me wrong great gifts Birthdays Mother’s Day Christmas and any special occasion that you want to give a great quality gifts it’s been 14yrs since I started coming here but the best is that they have layaway for any and all chains,rings.watches,necklaces,bracelets, everything for all ages and I will continue coming here.Claudia and her staff are always very pleasant to work with.
My experience at Claudia’s Jewelry was absolutely amazing. You can feel the welcoming environment as soon as you step in the door. They make you feel welcomed with their attentive customer service. I brought in my watch for a battery and they right away brought up other repairs I can do to my watch to make it look brand new. They offered a polish of my band on my watch which made it look just like a mirror. I would recommend Claudia’s Jewelry to all my friends specially because they offer to fix most of your repairs while you wait.
I’m disappointed with this place. I have bought multiple items and had a lot of jewelry repaired here. I came in today in a bind trying to fix my wife’s favorite necklace that I have had repaired here before and they usually get it done in about 5-10 mins. The fix is simple as welding it together. Usually the price is not bad around $20 but I came in today to get it fixed for my wife’s birthday and I rushed to get here cause it was 30 mins before closing and I give it to the lady and she says $45 !!!!! I was like wow I have never been charged that much. She’s like well prices went up and I ask her if she could reduce it a little and she refused which they have a right to and I have a right to take my business else where. Give me a break I know prices go up on gold and silver but the repair prices ???? What made that go up lol. I feel robbed lol only paid cause it’s my wife’s birthday.
I’ve been a customer for 18 years and have had great experiences with Claudia and her associates. They are well organized and have great customer service and also great prices. I have shopped with them for many years and have had no complaints yet. So if your looking for great jewelry Claudia’s is the place to go.
One word to describe Claudias jewelers... Amazing!!! I would definitely recommend going there. Super wide collection of watches. The Watch technicians are the very best!! Quick and amazing work. Ive had many of my Swiss made watches fixed here. Super happy customer. Great prices and great people work there made my experience fast and easy.
Claudia’s went above and beyond to help with a custom order engagement ring. Their patience and expertise made the process less intimidating, and the final result was a spectacular success. The prices are extremely competitive, and they made sure to listen carefully before committing to the design. Great results, great service, and great price. Recommended!
Claudia’s went above and beyond to help with a custom order engagement ring. Their patience and expertise made the process less intimidating, and the final result was a spectacular success. The prices are extremely competitive, and they made sure to listen carefully before committing to the design. Great results, great service, and great price. Recommended!
I look my engagement ring in to Claudias and asked them to swap out the gemstone with a 100 year old diamond that had once belonged to my great grandmother. They had it ready the very next day and it looks better than I ever imagined! Now I can enjoy this beautiful ring for years to come and pass it along to my daughter one day. So happy!
The selections are very nice and the service is outstanding! I worked with Jessica and she made the experience easy and pleasurable. I stopped in to have my glasses repaired--the nose piece broke off--and to have a watch battery replaced. They repaired my glasses to better-than-new condition and the battery only took a couple minutes. Stop reading reviews and GO to Claudias! You will love them!
They fix the watch for me about a year ago, it broke back in November however, I never got the chance to take my watch back in!? Supposedly, they did $200 worth of work on it and only guaranteed it for 3 months!? So Im going to try another repair shop and see if they can do a better job!?
Went in with a watch that needed a battery replacement. I had gone to another shop in Chicago to get the battery replaced and they were unable to do it they stated the back of the watch was stuck. No to mention they scratched the back of my watch. Within 2 seconds Claudia’s was able to get the back off the watch and change the battery. I’m so glad I stopped at this shop and recommend it! Will definitely be back.
Very fast and friendly service. Had a ring sized within an hour and it came back looking the way it did when I bought it 10 years ago brand new. They also changed a battery in my watch and the staff was courteous and professional. I will be taking all my watches and jewelry there from now on. Highly recommended.
I have shopped at Claudias Jewelry for over 15 years. I have known Renee and Claudia, the owners, for as long. Their selection of jewelry is superb. It is second to none. Their service is highly personable. Every patron gets VIP treatment. No purchase is to small to get Claudias staff personal attention. Their jewelry is affordable even though the quality is top shelf. If you want jewelry that is select and unique Claudias Jewelry is the place to shop. They have an extraordinary variety of watches, rings, earrings, wedding rings, engagement rings, bracelets, pendants, and ropes, for women, men, and children of all ages. They also have a huge inventory of religious jewelry for those special occasions like baptisms, and christening. Claudia is the place to shop for that special someone or when you want to spoil yourself.
Service was great and the workers there were very informative and Cordial!! If you want Quality watches and variety of jewelry Claudias is the place to go!! I went there to get a couple rings cleaned and my watch serviced and it came out amazing!!! The array of custom jewelry options is impressive. I definitely recommend you visit Claudias Jewelry.
Cheap qualityMy Fiancé and I, been coming to this place for a while. We was thinking this would be the best place to get our wedding rings from, when he buy jewelry for himself he make sure he have something special for me. It was a beautiful necklace, paid over 600 for it. the next following week it broke. We took it back they charged us to fix it. I became happy again after then three days later it broke again, fell right off my neck. I decided to get it cut down into a Choker necklace because the links kept tangling up around my neck causing it to break they charged me $79 dollars to fix it and told me it would be ready the next day. I picked it up put it on my neck when I made it home it fell off again, now I’m very disappointed ☹️ I called to tell them it broke and What can they do? They tell me to pay more money and that’s the best they can do... What a great $600 dollars gift to go to waste😏
I’ve bought multiple pieces throughout the last 7 years from this jeweler. Claudia and Renee know how to treat their customers like family. They make you feel like their most important VIP. Their customer service is phenomenal and whatever they don’t have in stock they can custom make or order for you. They’ve always quick with their turnaround. You can’t find better service or selection anywhere else.
I came to Claudias Jewelry to repair my diamond ring and have it polished as well. I was amazed of the great work the jewelers did on my ring, they did a great job and the polishing work they do is incredible it looked beautiful, sparkly, shiny , better than when I purchased it new. I would also mention that they have a wide variety in fine jewelry , and a great watch collection including World wide límited edition time pieces.I will highly recommend everyone to come to Claudias Jewelry they will definitely full fill all your Jewelry and repair needs. The staff is very friendly and professional. Claudias Jewelry is the best jewelry store in town, I absolutely will keep coming back.
I was referred to this business by a friend and probably the best watch shop Ive ever worked with. Brought in my Rolex Submariner to be serviced and polished. It was ready within a week and working perfectly now. Keeping them clean and polished is an obsession of mine. First time having to get my Rolex worked on in 2 years. I wouldnt trust my pieces with just anyone.Service is great all in a secured facility. This is a great place to do business with. They are watch experts and have integrity, Definitely trustworthy, I would highly recommended them.Thank you guys.
Excellent service and no pressure. I knew nothing about rings, Claudia answered all my questions and was a pleasure to work with. I went to other places and get pressured into buying and did not take the time to get to know me other than what I wanted to spend. I am looking forward to coming to the store to work with Claudia and get the weddings bands, top notch service, highly recommend.
Went to Claudias Jewelry and it had such a variety of jewelry as I walked in, I loved it! If you are looking for somewhere to get jewelry where you have a lot to choose from this is definitely the place! Was helped right away by Rene and he did a great job I told him what I was looking for and he pointed me to a couple of different options. The service here is as great as their inventory.Very happy with the service and will be coming back here again!
My husband and I have been using Claudias Jewelry for the past ten years. Their team is always knowledgeable and dedicated to meeting our needs. Claudia and Rene are two of the most trusted individuals we have come across and worked closely with us when we decided to upgrade my diamond.I can appreciate the fine selection of diamonds and jewelry! I LOVE that they can identify the taste of their clientele and will custom design a piece specific to that individual. Rene is the only person I trust to handle my jewelry!I HIGHLY recommend that if you are shopping around - look no further! Great prices, amazing selection and honest people!
Such an easy, fantastic experience. Had trouble finding a band to match my unique engagement band. They thought out so many different ideas and I ended up falling in love w something I hadnt even thought of. Great deals and affordable options! Will definitely be going back in the future for jewelry
My review is for their battery replacement for watches. I had batteries replaced on 5 watches at this store. I took them all in at the same time. None of the replaced batteries lasted longer than 6 months. Not a one. The battery on one of my watches quit after a couple of months. I was dissatisfied. They had some nice looking jewelry, but I would not buy anything from them.
My fiance purchased an engagement ring fore from here. I went in to get it downsized. I notice after I left one of the prongs that holds the diamond was lifted. I never had an issue with ring before taking it in for service besides it being too big. I called the Monday after and last whom I spoke with said it would be no problem just bring it in. I explained I lived I another state and wouldnt be in until the end of the month. She entered all my information into the system. Once I came in there was no record of me calling they said the receipt of purchase only had warranty on gold and diamond but not repair. They stated the ring needed to have insurance to replace or repair. I left very sad and upset because i was told one thing over the phone and once i got there I had to pay for a service that I dont agree is my fault and as if I didnt purchase it there.
Claudias has some very nicest jewelry for an affordable price. I have been coming here for years mainly because of the fine accessories they have and also because of the very friendly services they offer. Highly recommend them to anyone looking for some nice jewelry.
I happen to walk in to check it out and loved the service provided. All my questions were answered not pressured Into moving forward with anything until I was certain and since continued on to purchase jewelry from Claudia. Great place, atmosphere, great quality, definitely recommended.
Very dissatisfied with the service I received & I have been a loyal customer for years. I Have had multiple watches repaired from them in the past & their prices are usually higher than others but I trusted them. The last time I had a watch repaired the link came out the next time I wore the watch but I wasnt able to go there instantly. I went back a month later and they told me they cannot fix it and they will charge me even more then it did last time to repair it. They lost a valuable customer.
Ive shopped with claudias for many years. The selection is huge. The ladies are very polite friendly and very courteous. They pay close attention to the needs and wants of each customer. Im always more than pleased when i leave always coming back! Outstanding service. Shop Claudias you wont be disappointed. Im a VIP CUSTOMER
Ive been a Claudias jewelry customer for more than 15 years .I always bring my jewelry here for repair ,the work they do here is amazing their professional jewelers and watchmaker always do a great job in my jewelry and watches. I would also mention that they have an extradionary collection in fine jewelry duamonds, genuine stones and a wide collection in beautiful watches.I will recommend everyone to come to Claudias Jewelry you will be satisfied ,the staff here are very attentive and kind.
My glasses were broken from the left side of the lense beyond i thought of repair, Ive taken it to other places and they either had to order my frame or buy new glasses which consist of over $100 but once i came to Claudias Jewelry it was an easy fix and it was in my budget!! Im highly amazed and satisfied!!! Definitely recommending this place!!
Customer service is great , shop is extremely clean and pleasant always. They have reasonable prices and do they best to accommodate your needs.2 thumbs up!also my wife rings were broke they fixed and cleaned them like when i first bought them in 2004 excellent service well worth the visit to Claudias.
I love claudias jewelry store .. I get all my jewelry and my kids jewelry from here. The selection of jewelry is great , I get great customer service every time and they also do a very good job on repairing broken pieces as well as cleaning them. They also have the best sales around the holidays and on other special occasions. The best jewelry store Ive ever been to!!!
I Bought My Wedding Bands and few Gifts for My Family. The Prices were Very Affordable, My Wife and I Love our Bands. I was Wondering if our Marriage became even more Stronger just because of The Items I Purchased. Claudias Staff are very Knowledgeable and Helpful....Thank You very Much Claudias Jewelry !
No more other jewelry shops for me Im going to Claudias jewelry. Very affordable jewelry and very creative with their jewelry. Its like when you walk in its like walking into your familys home. I cant wait to go back to get my loved ones and I some jewelry. By the way she loved her ring, thank you for making it happen!!😆💫😇💑
The best place to replace batteries for your watches! Took less than 20 mins, cheaper than other places, and the batteries last longer! I replaced a battery for my watch about three years ago and is still working fine, and it was turned down by other vendors as they said my watch was simply gone and even getting a new battery won’t help!
My experience with Claudia Jewelry began 4 years ago with Rene designing and custom making my wife wedding ring. His work was of the highest quality, my wife and I were delighted. A year or so later I was designated to be consecrated a Bishop and needed a ceremonial ring and signet ring. I gave Rene a picture of what I wanted and to my pleasant surprise, he fashioned my signet ring meeting my expectations and then some! Because of the exception quality work Rene does, I have referred other Bishops to Claudia’s Jewelry. I recommend Rene and his staff highly and rate them above average in both customer service and craftsmenship. Satisfied life-long customer!+Bishop Roger and Lady PhillipsDaytona Beach Shores, Florida
I love going to claudia’s To shop for my wife! Claudia makes you feel very special and everything in there is top notch! If you are looking for great jewelry and great diamonds go see Claudia and her staff you will love it! Every time I go there I have to get something. I love it and you will too!😃😃😃
This is the ONLY jewelery store I trust PERIOD...Renee and Claudia (owners) are far the most professional and nicest people in the business. I trust them and recommend all my friends to them. They fix all my watches and jewelery pieces quick and most of the time while I wait....
Best service ever every time I bring jewelry to repair. Best quality craftsmanship on all jewelery repairs and jewelery in stock. I wont take my jewelery no where else other then Claudias. She will take care of you. She will give you so many options in customizing jewelery and as well as your next purchase.
I’ve been coming here for 2 years now and they’ve helped me out so much with jewelry and prices! They’ve been super convenient with both prices, payments and even making custom jewelry. All of my jewelry is from them and it’s all custom. From my fiancé’s engagement ring to my personal chains and so on. The only place I trust!
I have been a client with Claudias for quite a few years. I rest assured that whatever merchandise I purchase, they stand behind it 100%. The atmosphere is extremely pleasant, the selections are extensive, the attitudes are warm and friendly. And it doesnt hurt that youre assisted by nothing but beautiful women. I will remain a client of Claudias for some time to come.
Ms. Claudia is a beautiful person...polite...a people person! Great charm and personality. Merchandise in store are all worth shopping for. I have several pieces now. I will continue to be amazed at her beautiful jewelry! You will not be disappointed! Come one..come all!
This store is so amazing ! I have been shopping here with my mom for over 10 years and it has been a wonderful experience. The customer service is well and they are so patient and helpful. Their prices are unbeatable and very affordable. I Love this store !! We will be back very soon, Thank you so much Claudia, your the best!
Such an awesome place! Everyone is very helpful and respectful. Whatever I need I find here. Just in case they dont have it they would out of their way to find you it. Oh and don’t get me started on the watch repairs great work for the best prices can’t ask for more. I definitely recommend it!
Claudia always takes care of my family. Deals are on deck 12 months of every year, aswell as a layaway for your convenience. You will not believe the inventory. Anything for anyone. High end jewelry if thats your niche, but youll also find the simple and understated. Warrantees make you comfortable with every purchase. If you visit Claudias, youll become a patron for life. Every occasion for every ..
As a watch collector this is the spot for all your watch repair needs. They are trustworthy and my watch was returned to me in better shape then when I gave it in. They are kind and considerate and treated my watch like it was their own. I will revisit them for all my watch needs.
Been coming to Claudias jewelry for years never fails me!! Always very friendly and professional staff.....i always come here for all my pieces chains rings and even to change my battery of watch.👍.best place to shop for jewelery in chicago and great at customizing anything you want...Must visit!!!👍 Thank you Claudia and Rene
Brought my white gold ring here to fix it they replace a stone that was missing and I really like it. They fix it and clean it up really nice. They have such great service and everyone in there are really nice and friendly. Will definitely recommend them to all my friends and relatives.😀😀❤
Worst experience EVER! I was given a price quote for about 8 pieces of jewelry I needed fixed. The lady wrote the quote on a piece of paper for me so I can have the prices in case I decided to come back. I came back & was quoted a HIGHER price. Showed the paper & the lady ripped the quote up. TERRIBLE BUSINESS!!!! I dont like SLICK people and that was BAD FOR BUSINESS!!!Then after going back & forth about what she did a short fat man sitting behind the counter jumped up pointing in my face yelling & cursing (literally using curse words) me out IN FRONT OF MY CHILD AT THAT !!! I would NEVER shop there again I will NEVER recommend them! I asked for management & no one would tell me who it was! I asked for a refund on a layway item & was told I had to pay $5 to cancel it in addition to not getting my money back!
Total reviews rating 4.7
199 Reviews for Claudias Jewelry Inc. 2023:
Review №1
2022-09-08A wonderful store with great service! I was visiting from New York and I heard great things about Claudias Jewelry. Very pleasant experience working with the salespeople. As I entered the store I was immediately greeted with cordial and a positive environment, I felt very warm and welcomed. It was a very seamless process and I felt attended to with the utmost care. I recommend it and will be coming back next time to buy another watch!
Review №2
2022-07-20Our family has been going to Claudias Jewelry for over 20 years. Excellent quality. Excellent and friendly service. Great prices. Claudias Jewelrys staff are so attentive and helpful in finding that perfect piece of jewelry. They will also make a custom piece as well as do quality repairs. I highly recommend them and wouldnt consider going anywhere else.
Review №3
2022-09-08I will definitely be returning to this store! Not only does Claudias Jewelry have an exquisite collection, but their customer service is also excellent. The entire team went the extra mile to make sure my family and I were well taken care of. After many bad experiences at other luxury stores, I am glad I have found such I remarkable one to continue to purchase from in the future.
Review №4
2022-07-20The quality, craftsmanship, and customer service are beyond exceptional! The piece they made for me far exceeded my expectations and took no time to have it shipped directly to my front door. If you are looking for top-quality jewelry, look no further than Claudias Jewelry. One very very happy customer!!! So many thanks!!!!
Review №5
2022-03-15Great visit at this jewelry store. Great selections and really nice people. They make you feel welcome and patiently help me make my pick. Recommend this place.
Review №6
2022-09-06I am a client since 2019, all I have to say is that they really know how important is customer satisfaction, making sure that your experience is pleasant and professional. I have ordered multiple items wedding bands, wedding rings, earrings… You name it! I never had a single issue, they’re always available to assist you throughout the ordering process and answer all your concerns. Shipping is efficient and accurate. 100% trusted and recommended company. They also offer technical service as well, again, not disappointed. Excellent results!
Review №7
2022-09-06Very high-quality jewelry at an amazing price. The staff was prompt and courteous. Fast sizing and shipping. They made sure my ring was insured and safe during transport to me. I would definitely buy from them again and Recommanded Claudias Jewelry Inc for all.
Review №8
2022-09-06When I contacted Claudias Jewelry Inc, they were very helpful with answering all of my questions regarding the ring I was considering getting. They had amazing customer service. I would definitely buy from here again and again. And My fiancé also loved the ring I purchased from here. Definitely one of a kind.. thanks again!!
Review №9
2022-09-15We have purchased from Claudia in the past and have always been completely satisfied with the jewelry as well as their customer service. They did a great job. Professional and most of all fave is a great price for my 14 kt gold chain!
Review №10
2022-09-12They have a nice selection of watches and I ended up buying a beautiful watch for my husband at an extremely reasonable price. If you own a Citizen watch, they are an authorized retailer. Claudias Jewelry has been in business for quite some time. I can see why. I live near the Loops Jewelers Row. However, Claudias will be my go-to place for watches because of the selection, care, and high-level customer service provided.