CherryVale Mall in Rockford
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Rockford, Winnebago County, Illinois, US
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Site: https://www.shopcherryvalemall.com/
- Monday:10AM–6PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Cherrvale mall. Ive been there a lot. Its a good mall. Its neat and peaceful. Kind of local mall for Rockford. Restrooms are not well except you can use Barnes and nobles restroom. They dont have regular Starbucks they have Barnes and nobles Starbucks. Food court was pretty nice. Parking is easy. Ive heard some massive shooting in last several months. I hope nobody gets hurt anymore.
The mall hours posted online and at the mall itself says it opens at 10am on Saturday. Unfortunately the mall does not require its stores to open at this time. The stores can choose their own hours. So if you go to the mall be sure to check hours store by store. Pretty ridiculous but helps explain why the mall will be closed within 5 years.
My family and I really enjoy this mall. My daughters favorite place is build a bear, but they have many interesting stores with lots of different options. We were very happy they had Santa there this past December, another thing our daughter highly enjoyed. The food court always smells fantastic. They do also have an elevator there,which is very convenient. The place always looks nice and clean too.
Stores had nothing to choose from, we came from out of town. Disappointed how the mall has fallen apart. Champs, jd sports poor customer service. Lost a sale on the one shoe they did have in. Mall needs to do better, food court dark and depressing. Beauty supply store was horrible the employees afraid to talk or help, just stood there and the store has horrible selection and is cluttered! Better off traveling to another city to shop.
NANCY FROM MACYS had an attuide with costumers and was complaining on how she was tired. She needs to fix her Attuide. She was cashier in the woman’s appearl department. Thursday night. Please change your hospitality nancy. Very disrespectful and disappointed were all tired nancy
Not many stores I like, but it was clean and stores open, food court clean and busy. Security guards walking about to keep hooligans behaved. Good experience but I miss my favorite stores - I guess it saves me money, but it is sad not being able to really have my favorites any longer.
This mall used to be so much more. Sadly times have not been kind to retailers let alone the malls. CV needs to get some more stores inside to cater to adults not just the teen crowd. Hopefully the new Arcade will help out some but still needs more. Really miss the old theatre.DO NOT listen to the 1 and 2 star ratings as almost all of them are issues with specific stores and NOT actually with the mall itself
We always have a good shopping visit when we go. The food court and seating areas are usually clean and accessible with a stroller which is good for us. We tend to go during busy days, but always manage to make it through the whole mall with time to spare to go somewhere else too. We go shopping here quite often!
Theres been a lot of violence going on there lately... But the mall itself is a great place. Its got plenty of stores with a variety of consumer goods. Also, the food court is nice and in a central location, there are elevators, escalators, and stairs, so plenty of options for getting around. The mall feels so open and huge!
This mall is going down hill. I wouldnt go there if I didnt have to. There are better shops in the area and you dont have to deal with weird people following you around. BTW the kids policy isnt enforced saw many teens who didnt have a parent with them. Also have been 4 shooting around the mall area.
First off for it to be a mall they need to keep it working properly the air conditioning didnt work well at all. I went into stores that felt like a heater was on and blowing into my face. By time I left the mall I was sick and soaked from sweating so much in that hot building. Only good thing that came out of that mall was my engagement ring from Kays. Id not be a fan of coming back into that mall its only going down hill faster and faster.
Great multi level mall! They have a lot of good stores and a great childrens play area! Their food court is good too. Plenty of seating and kept clean by attentive staff. Also has a family bathroom by the food court, on the first level, which is a big plus for people with kids. They have a small pet store, called Furry Babies, that sells puppies that seems to be a big hit and always busy with people stopping by to check out the pups!
Food, Clothes, Sweepstakes. Just about what each tourist needs in there life. A convenient shopping mall! A tad pricey in places but all in all, you can find great deals here. Also they have kiosks in order for you to get a head start when your business has only begun! Looking to get one for myself but once i found out it was a grand for only a small period of time. I quickly re evaluated my options. Decided that maybe a storefront could possibly be a better blessing for myself. Still underway on a lot. Hope to run a business of my own one day as profitable as the CVM.
I have visited Cherryvale Mall many years since Ive lived in Rockford. I have never had any problems there. I always enjoyed shopping there. I enjoy the food court. They have a nice variety of different foods. Theres always a table to sit at. I guess just like any other mall, its always a little difficult to find the parking spot. But, that kind of just depends on what time you go. The only thing that I would say that needs more attention I think would be the bathrooms. Sometimes I go in there, and they are not smelling very pleasant or enviting. The one on the second floor by the elevator thats down the hallway is usually a line and its usually not to clean. Im glad that they do have the extra security there now though.
It is a very good place to take teens and kids from 7 to 12 and there is very good food like pretzels and fast food places in the mall!!!! Also there is a gas station close enough to were you would be able to walk to it! There is very good employees at the gas station and the mall!
The mall is still there. I did a little Christmas shopping here recently. It didnt seem as busy as I remembered it, which, if you dont dig the crowds, is a good thing! There are enough stores to provide entertainment and opportunity to spend your money. Forget about Amazon - THE MALL, bro!
This mall was awesome back in the day and still can be. Check out TOO COOL its a store that sells Anime goods. I recommend the kitkats that come in flavors not found in the local stores. There is Spencers and Hot Topic which is awesome as always. You will not leave hungry once you visit the food court. Subway, Charlies, Panda Express, Sarrbros, Japanese food, Tai food, Taco bell, Burger King, and Ice cream. Plus outside the food court is 2 prizzel stores. Sadly no movie theaters, but theres going to be an arcade and restaurant. Love to read? If so then check out barnes and noble, but sadly you will find cheaper online. So then you might head on over just for coffee. They also have toys in there, but prices are high. Used to be a kb toys, but now its gone. Just like RadioShack and Sears. If your looking for cheap, head on over to the salvation army store located outside the mall across the jcpenney in what was a toys r us. There once was a go cart track, but now its a great place to do your laundry. The minuture golf course is now where they put unwanted pets, but the bowling alley is still open. There is also a trampoline park that once was a movie theater. Not bad, but not as great. Needs to bring back what made it great.
Good selection of stores. Even has an annex type of strip mall outside with some trendy shops. Lot of selection at food Court. Gas station nearby, and lots of different things to eat outside the mall if you want to sit a while after your shopping trip. There is a playground inside for the kids to burn off steam, if you happen to have any little ones in tow. Several convenient entrances to the mall proper, and separate outdoor entrances to the big 3 stores (Macys, JCPenny, Sears)
Wow I was impressed. I lived 35 minutes away and never gave a thought to going there until I couldnt find anything at the mall in Madison, WI. So I decided to try it and wish I went sooner! Better food court than Madison too. They have all the fast foods. Madison doesnt.. My choice now! Bye Mad City!
What can you say...its a mall. Best times to go here are during the day Monday - Friday in order to avoid the middle school kids during the day on weekends and the gang members at night. (Totally not joking. Google it and youll see what I mean) Youre better off just avoiding the crowds and drama and shopping online.
Just like any other mall there are lots of shops. There is even a place where you can buy puppies or just look at them. Sadly you are not aloud to pet the animals. The dogs are very sweet but they are very expensive. (5,000 dollars for one dog.) Not only do they have puppies but of course they have food! Some places are subway, taco bell, and panda express. They have lots more but those are all that I remember. They also have pretzels/pretzel nuggets. The pretzels or pretzel nuggets can be in origanol or they can have cinnamon sugar on it. You can also get cinnamon buns. They also have the corner store that is a candy shop. They have justice for the girls who love slushies and even the outfits at that place.
This place isnt what it used to be but it does still have its charms. Kids love the free play area. The food court has good mall staples like Sbarro, Charlies, Panda, etc. Believe it or not you can still get some good deals on nicely made clothes here at places like H&M and Bergners. In the colder months this is a good place to walk a few laps without freezing to death.
Buyer beware of Omar at Metro kiosk. He sold us a defective phone and would not exchange it after 4 days. Said there is no exchange or refunds on an upgrade. Apparently even if the phones battery is overheating. So much for buying a brand new phone and can not even use it. 7-20-2020
This is a very nice mall. Clean and well attended. Lots of choices of stores. I like the Bergners here they have some great sales. I got a beautiful pair of high end short leather boots with a soft flannel/plaid lining for $24. How can you beat that. I think many people think they cant afford some of the higher end stores - not true, shopping wisely you can enjoy higher quality that Wlmrt. 😉
I love this mall but the people at Taco Bell basically threw a fit and screwed over my baby sister. My dad asked for beef only tacos and they messed up and gave her normal everything tacos. When my dad went to correct it they threw the ones he asked for originally into a microwave and gave it to is burning hot so she couldnt even eat it until we were basically done with our food. Make sure they get it right the first time because they dont like fixing their own mistakes.
Its getting a bit...stale. CherryVale could use more stores and a bit of a facelift, but since we are seeing the end of the mall era, I dont think that will be happening.Ive given it four stars for cleanliness, having a decent enough variety (especially in their outdoor mall area) to put together a decent wardrobe, and of course, Barnes and Noble.
If you are coming to see Santa Claus this Christmas, be prepared to be gouged. The company that cherryvale mall has partnered with to have pictures taken is horrible and overpriced with no options sore single photos. We havent been here in 2 years and this will keep us from coming here in the future for Christmas. Isnt the goal to bring more people into your mall to shop instead of chasing away the ones you have? Good luck in the future, you have lost this family for shopping or otherwise.
Mall would be 5 stars but with that Furry Babies store in it, its 0 stars! That stores babies are not right. They should be happy and jumping around to meet people. They are sick and diseased, straight from puppy mills. Shame on you for allowing this store into your mall. Please shut this down. You are allowing animal abuse to continue. People, do not buy from this store, or you will be supporting puppy mills. Go to the Humane Society or a reputable breeder. Stay away from Furry Babies!
Miserable little wannabe Mall with No Selection What-So-Ever! The Macys is one of the Worst Ive Ever been too. Mostly Black & Brown clothes with no SPLASH OF COLOR! I dont know how they stay open. Always less than 5 people in the whole store. I Wish it would go back to being Marshall Fields!
The mall is dirty! Bathrooms are stinking smelly. When theres trouble no security is found. If called it take then 15 to 20 min to get there. The kiddie area is gross they never sanitize that at all. The mall staff is not professional! All these shootings and nothing was done about the security of the people, I feel the mall only cares if they get paid they dont care for the protection of the shoppers. Not worth visiting go elsewhere. This mall is trying hard to survive!
Im not much of a mall person, the deadness of the massive space in the middle of the week and the loud roar of the weekend mobs both are unappealing in different ways. This leads me to my 4 star rating.The Fresca Mexican Grill is easily one of the best places to get Mexican food in town. They cover the many different Mexican cuisine staples and then some. The cheap prices and delicious food will bring me back time and time again.They dont really allow any changes to their food as they have it all figured in the pricing as is. Had to dock it points for that.
This place used to be a decent mall possibly 5 to 6 years ago but now its gone down hill, Id recommend going here during the day when the elderly are doing their circuits around the mall its not so intimidating when you got 50 elderly people speed walking the whole place. The stores here are kind of over priced and some of them arent even worth visiting.
The pop corn had so many kernels I had to remove the kernels from each popcorn before I can eat it, a lot of their prices are ridiculous with online shopping now they really take advantage especially of the people that dont shop online because theyre not able to try to the outfit on. IVE 👀 BETTER MALLS!
Working from the outside in, the Tesla supercharge are a big plus! Inside you can tell just some stores are in their last leg. Sears needs to rip the band-aid off already. Barnes and Noble is one of the best things going, which includes the ever popular Starbucks. Hope to see this mall get better in time, similar to Tesla software updates.
Very disappointed. All those stores and I could not find one pair of pull on knit point slacks in tall. The clothing stores in there look like Im going into the lower level of Salvation Army clothing department. The reject Department I should say. Very disappointed in Cherryvale that used to be a great place to shop.
I walked into the mall yesterday, like i often do when i visit the area. and to my displeasure I saw a Furry Babies. I have heard these puppies come from puppy mills and that the pups are unhealthy. In fact my friends coworker bought a dog from the very store and the poor thing died within 5 days. I am a dog person, so I walked in. It smelled of death, like fecal, urine, and rot where everywhere. I worked at a dog hotel it never even got remotely close to the smell. I was already about to leave when I saw two pups that just seemed dead to the world. Depressed and no energy. Honestly heart breaking. This store shouldnt exist and for the Mall to have such a place, I am no longer shopping there.
The CherryVale Mall is okay. Unfortunately, times are tough for the retail community and several clothing stores are closed down in the mall, including Sears. However, JC Penney seems to be hanging in there.I go there for the Food Court and the Barnes & Noble bookstore.
Always a little too hot so leave the extra jacket in the car. If youre going later in the evening, make sure you park next to an actual mall entrance instead of a store. I made that mistake and had to walk all the way around. It sucked because it just so happened to be cold that night. Other than that, its just a very clean mall.
Had a bad Santa visit experience here. Not only will they not allow you to take your own photos, bit in order to get the digital file you are required to buy prints as well. In the future they shod allow you to purchase the digital file alone. Additionally, they should post a break schedule for Santa so that you can potentially avoid waiting g in line longer than necessary. Otherwise this place is a small, nothing particularly special about it.
Was a 5 a few years back but its taken some hits as I guess a number of malls have keeping quality stores. Though it still has the mall stables of B&N, Victoria Secret, Macys, AE they have lost a few and frankly the stores that have replaced them are not near the quality of those lost.
This mall is okay, that is unless you are a kid or young teen, two times I have been here in 2017, and two times the secruity guards harassed me. The first time I went I was standing outside a store waiting for my mom, looking off the railing, when two secruity guards walked behind me and started questioning me, I just said my mom was in the store. So they made me walk over to her and stay by her. The second time I came me and my brother were heading to the restrooms and before we could even go into them a secruity guard came and stopped us in our tracks, he made me call my parent and he escorted us to where my dad was, he called another secruity guard and she waited with us for almost ten minutes, keep in my mind the whole time I had to go to the bathroom, when my dad arrived the secruity guard left, but you could tell they were keeping a close eye on us. Thanks secruity guards for keeping the mall safe by keeping these dangerous criminals out, these kids and teens are the most dangerous things to face this mall. Why they would put this rule is beyond me, I feel it would be easier for the mall guards to stop whoever is causing trouble then ban all kids and young teens. Now let me say, the mall is not bad by any standards, it actually is quite nice but the management is horrendous and needs a reface.Thanks for reading this long review.
I remember this place back in the year 2001 or 2005 I miss those good old days it doesnt look the same no more since the Disney Store went out of business I want those things back rest in peace the original Cherry Valley Mall you will always have a magnificent piece of my childhood rest in peace the original Cherry Valley Mall you made my dreams come happy you are always my favorite place to go back then there was a Highlanders it was a grocery store back before it went to Schnucks I want Highland grocery store I remember going there with my friend from Guilford High School that was my favorite High School there was me Brandon and some others we had a blast there I believe 2016 or 15
Unfortunately in my opinion this mall has gone waaaay down hill. From the atmosphere to the amenities to the stores to the food court..i mean just everything is a dinghy dirty smelly mess. Boring and not what is was in the 90s not to mention unsafe; the scene of a headshot murder, among many other violent acts... with that being said..the mall up until about 2 weeks ago was my go to free place to bring my kids on a cold day to play in the play area for kids..right across is a quick mart to rehydrate the kids etc. We srsly have so much fun playing and walking back in forth...you know for free. It is a privilege to have a mall and its like a community within a city and sadly this mall has changed from a welcoming natural gathering safe feeling place to a drabby warn out place to go to shop for over priced general items that have been touched n left for dead. I think together tho we can change this madness n make charry vale great again
As I stated on the review for JCPenneys the place had a false fire alarm but we had to leave stores could not service or sell fire department had to come a manager of a store said it was the second one of the day how were the first one to clear and open the place so me my girl just left
This mall just isnt what it used to be. The cleanliness is always below standards. The selection of stores is dwindling. Lots of shoe stores and clothing stores but nothing too special. Toy stores arnt that great. Theres always violence in the news at the mall. Shootings and gang behavior. Anyone not an adult needs to be accompanied by an adult. Offers a kid area. Unisex bathrooms. Book store/coffee. Kid train. Trampoline. Sports stores. Plus size stores. Maternity store. Etc. No brand name stores. Just stores that offer name brands
Going downhill fast. Due to recent shootings, mall security has increased. Parents tend to drop off their kids at the mall so they can run around, be loud and obnoxious and torment real mall customers. The mall walkers are rude and expect you to get out of their way. The food court - what a joke! The temperature in the mall and most of the stores is way too warm for the average person to be comfortable while shopping. I walked out of Sears because it was like a sauna.
Management wants to pretend there is no security problem. There have been multiple shootings and, a few years ago a Jihadi tried to blow up the children lined up for Santa Claus and then shoot anyone who survived. Thank God the FBI intervened in time.Well, not even a year since I wrote the above review about security issues at the mall. Tonight, yet another shooting at the mall, one dead. I will not risk my familys lives by going back to this mall. There are too many other places to shop.
Was extremely disappointed with the staff. I was told that I could not sit in the play area to watch my older son because my other son who is handicap was in his stroller. I was told that I had to sit on the bench outside of the area because strollers were not allowed in there despite the fact I would not have been able to see him if I was out there.
Really they dont deserve a star. Went and got a pedicure today at the nail salon by the front door and the lady sucked she filed my cuticles down to the raw meat and then she did my toe nails and she made my toe bleed and then when I said something she hurried up and put my foot in the water hoping I didnt see it. I will never go back there or recomend anyone to go there. They where eating and burping very loudly. So unprofessional.
This mall has suffered with many of the malls now that ppl shop online. There arent many stores to chose from these days and many are in need of an upgrade cosmetically. There are many kiosk type shops that have moved into stores, probably to make the mall appear fuller. If you need shoes or teen apparel, youre in luck there thou
I really enjoyed the Cherry Valley Mall it has a huge selection of stores that everyone shops at and loves Im sure like Victoria Secret rue21 JCPenney Macys they have a nice food court and they have a playground inside the mall on the first floor they have Merry-Go-Round they have now places they have all kinds of jewelry places . Everything that youre looking for Im sure you will find at this mall the staff seemed very friendly and the mall itself is very clean. We go to the mall at least every other weekend spend the day there sometimes we just go and Window Shop. Over by the mall they have a large group of outlet stores also a few Verizon or T-Mobile as well so its very convenient to find whatever it is that youre looking for. I would suggest you take a ride over Rockford is a beautiful place if youre in the right area and its actually the second largest city in Illinois and there is a lot to do in a lot to see so you can make a day out of it you can visit the mall and then you could maybe go to the Nicholas Conservatory or the Japanese garden theres a lot to see in a lot to do. remember if youre going to do some visiting remember to bring your cell phone or a camera cuz theres lots to take pictures of. Happy traveling!!:)
This mall has an unusual policy that prohibits teenagers from shopping without an escort. It has also been the host of serious violence in recent years. Despite this the place is usually very alive. Always something new to look at, to eat, and explore. Famies with younger children will want to use the lower entrance so they can grab a novelty shopping cart to escort their children with.
For months I have been looking for classic red Vans and every place only has the burgundy Vans. I went to Journeys and was talking with the employees about this and I was just about to break down and buy the burgundy Vans. As I was trying them on one of the employees turned his monitor around and asked if these are what Im looking for and they were and also on sale. He told me they would be shipped directly to my house. I ordered them on Saturday 01/21/17 and received them on Wednesday. These 2 employees went above and beyond and are stars!!
This mall has many different stores available plus a large food court to eat at while shopping. There are elevators in the anchor stores and a main elevator in the middle of the mall. The play area is located near the Sears store, but is usually filled with kids that are above the height and age maximum during busy hours.
Visited the Bergners going out of business. Thought I was getting a bargain until the earrings I bought fell apart after two wearings😥They are limited as to the number of salespeople they have, which is understandable since they are going out of business. Hard to see them go after so many years!
One and only best shopping mall in Rockford.. Most of the branded stores are in the Cherryvale Mall (Macy’s, Sears, JC penny, Gymboree, Aeropostale, Hollister, Children’s place, etc..)Food court is big and variety of food stalls available..Last but not least the kids play area is awesome.. especially during winter time the kids can have real fun 👍👍👍
Im very upset with the Santa this mall chose. He didnt have a beard, more like stubble, he wasnt jolly at all he didnt even smile. My son asked for minecraft stuff for christmas and Santa asked him whats minecraft? YOUR SANTA!!! Pretend to know what it is and smile. Add some ho ho hos in there. Walking to the car my son shouldnt ask if he was bad because Santa didnt seem happy with him. Im extremely upset about their choice this year. Next year I will take my son to Aurora or Peru mall. No child should have to question why Santa wasnt happy. Santa is supposed to be jolly with rosey cheeks and a big white beard. This Santa reminded me of the Santa from Bad Santa just sober. Never again coming to Cherryvale mall for Santa or any other holiday characters.
Oh now we are at CherryVale Mall if there something you want go here u want to have pink stuff go here they got the best clothes u can buy and if your hungry after all that shopping they have a food place and when I tell you there amazing u would want to get another plate.
I always like going here probably cause in my small town we dont have anything a lit of people I know have turned away from shopping here because of the shooting they dont feel save but its a crowded place Im sure someone else would get shot before me anyway like I said its a little crowded my kids cant play in the play area because there are always to many kids in it maybe it could be a bigger area for them some stores are a little hard to shop at because its so crowded and that sucks also
Being a Floridian, we have lots of malls and I have seen many different malls across this country. I have to say, though CherryVale Mall is not the biggest mall in the world, the design was perfect. Cherryvale has the main mall and as they expanded, they built a beautiful strip mall around the main mall. It makes the mall experience awesome and more snow friendly. I love CherryVale mall. Visit it soon!
This mall has a huge selection of top stores, best mall in the area and if i had to rate the 3 malls from rockford to schaumburg Id rate like tihs:Woodfield Mall #1 (Largest, Has EVERY store some you didnt know exhist)(Mall im writing review for) NEXT:**Cherry Valley #2(2nd Largest + 2 floors, + large food court and all top basic stores have cheaper prices than the other 2 malls)AND last place is:Spring Hill mall #3 (Smallest out of all the malls, has only basic stores, nothing fancy)
Total reviews rating 4
199 Reviews for CherryVale Mall 2023:
Review №1
2020-12-08Bath and beyond always slaps sales.... New arcade center coming soon. Very fascinating place this coming in here I feel better about my day everybody is all nice and happy they have great deals very entertaining if you have kids this is definitely the place to come and hang out at an affordable fun spot!
Review №2
2022-03-17As I sought a place from the children to be entertained, I remembered Cherry Vale Mall. I drove there and after finding parking we patronized the many shops within. All had a good time.
Review №3
2021-06-01Im rating a 1 only because i CANT rate a 0 and this is for the PANDA EXPRESS I had asked if i could try a sample of the rice i got told no so then i pick my food ask for my drink and got told they were out of ice but that it was still cold from the fountain 😂 guess again! It was extremely warm and ALL of the food tasted dry and old will NEVER go back and wouldnt even tell my worst enemy to go there 😱
Review №4
2022-05-11Ive driven 50 minutes to go to this mall twice in the last few weeks. Both times stores have been closed hours before the scheduled closing time.
Review №5
2022-04-20Super nice mall! Not crowded at all & all the stores are filled with friendly & attentive people!
Review №6
2018-10-12Some stores are clearly more expensive then others but good variety of shops and nice food court with wide selection.This is the ONLY mall left in the Rockford area so it is important.Some of my favorite places their are Rock America,its similar to hot topic but hipper IMO.Bergners,and Barnes and Nobles.There hE been some crime in the past few years there however considering how Rockford has become its in the best part of the Stateline area pretty much far east of downtown Rockford,Cherry Valley,Ill technically.
Review №7
2022-05-10Good to a mall still doing well enough. Even saw a couple coming soon signs
Review №8
2022-06-06Shopped and my 2 year old grandson had fun plaing in your cute play area
Review №9
2022-05-16Has become empty. Losing good stores. Can be dangerous as well
Review №10
2022-04-02On 03/30/22, my first time visiting this mall this mall is filthy ! filthy restrooms, filthy food court area it was really dirty looks like the out side gas station restrooms Im thinking is this the restroom where the food workers use and have to wash their hands PLEASE say it ant so!!!!!