Cellular Depot in Oak Lawn
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Oak Lawn, Cook County, Illinois, US
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Site: http://cellulardepot.us/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
I brought my iPhone 10 in for a repair last Saturday... The technician at the store told me to come back today because the part wasnt available... When I came back he told me I should have called first... he had this Nonchalant attitude... And told me to come back in a few days... Hes giving me the run-around... If you cant fix my phone just say it... I wouldnt recommend doing business with these guys
I got my phone fixed from here about a month ago. The day after I got it fixed, my screen was unresponsive. It wouldn’t let me tap anything but it did turn on. Eventually I went back and got the screen replaced for no charge. BUT... everytime I drop my phone, I get a new crack. These screens are so cheap and not worth it. I dropped my phone from about 3 feet high and it cracked. With the Apple screen I had, it took me to drop it on concrete and kick it for it to break so why does these screens crack so easily?
DO NOT WASTE TIME OR MONEY!!!! I had a Groupon to here so I thought Id try it out, I was getting a cracked iPhone 6 screen replaced. I go in and they tell me 10 min itll be done. Most people would think wow 10 minutes is great but I thought to myself that seems oddly fast. So I get it back and 15 min after getting home I realize that there is light showing out the sides of the phone, it looks as if the screen isnt all the way on???? I bring it back in and he takes it to the back, he comes back out ONLY 5 MINUTES later and says he resealed it for me. It looks okay so I take it home. A few hours later I take my phone case off just to check and it is showing light all the way down the side of the phone. PLACE IS A RIP OFF AND DOES NOT REPAIR CORRECTLY!!!!
I was tempted to purchase the Groupon but when I realized the place was rather close, I decided to visit before buying the Groupon because I could get some questions answered. Well they offered me the Groupon rate along with excellent customer service. I was in and out! I later had an issue with my mic after getting my screen repaired and they offered to repair the mic at NO charge. Not only would I recommend this place but I will keep their information for myself in the future.
Was told about this spot by a friend dropped off my iPad to get fixed and Mo was truly a nice guy took take care of us we also bought a back up charger for my iPhone and wanted a case was short $5 and he threw in the case for free definitely recommend this place in and out same day repair they also had a lot of kool variety of selections on phones and accessories thank you mo
Dont waste your time or money! We ordered over $ 100.00 of products from them and they sent us the wrong stuff! Weve been trying to straighten out the problem since the 12th of December today is the 2nd of January with no response from the manager. Finally talked to someone today and they called us a Fu****g liar on the phone.(well you get the idea) Good way to do business! STAY AWAY UNLESS YOU LIKE BEING RIPPED OFF AND THEN TALKED TO LIKE YOUR BUSINESS REALLY MEANS NOTHING TO THEM AND YOU WANT TO BE CALLED A FU**ING LIAR.
Terrible service really unsatisfied. The owner is very disrespectful and rude. I have went to him 5 times to buy screens for iPhones over $200 in total and each time I went to him the pricing is never constant he went from charging $13 per screen for an iPhone 7 to $20 these are apparently the wholesale price
Total reviews rating 4.2
64 Reviews for Cellular Depot 2023:
Review №1
2021-06-23I’m VERY clumsy and have had my iPhone screens replaced here on multiple occasions. Service is fast and professional, I usually get my phone back within an hour where most places need at least a day and double the price. The place is huge and is filled with high quality phone accessories. The staff always goes the extra mile to ensure customer satisfaction, I definitely recommend!
Review №2
2022-09-10My sons charging port went out on his phone. They had it fixed in an hour! Phone works great!
Review №3
2022-04-11Fixed my husband’s phone in 2 hours. I bought 2 really pretty iPhone cases… Nice and helpful customer service… no complaints:)
Review №4
2020-07-01Amazing people! Very pleased with their knowledge and help. Great service. I would highly recommend them. They went up above and beyond to help me out. My screen broke and they were able to fix it, no problem. It looks good and works perfectly. I had taken it to several stores and Cellular Depot are best priced for the services. Great customer service as well.
Review №5
2021-05-10DO NOT get your screen repaired here!!!! Their IPhone Replacement screens are not official & very cheap. My screen was unresponsive after 1 week of being repaired. After replacing it a 2nd time, my phone completely shuts down. WORST TECHNICIANS IN CHICAGO!!! Go elsewhere
Review №6
2020-06-11This place is awesome its like Costco but for phones, accessories and repairs. I brought in my iPhone for a cracked lcd repair and was told they also fix the back glass as well. Phone was fixed front and back in a couple of hours and got a cool case for it too, definitely recommend them for iPhone and ipad screen repair. They sell cases for alot of phones and got cables for everything. Thanks again Moe
Review №7
2021-01-20DONT GO ANYWHERE ELSE They are the ONLY honest phone repair/sale shop Ive found in the south suburbs. Ive been to many (besides the businesses with horrible reviews already) Theyve been here for 12 years and have the best overall reviews for miles.
Review №8
2019-12-06Fast and great customer service. They only took 10 minutes, and my phone works great thank you!
Review №9
2016-09-09Good guys. They replaced my iPad screen fast and well. Much less money than the other screen repairs in the area.
Review №10
2018-01-08Stopped here after reading 100s of 5 star reviews on numerous websites and fixed 3 iPhones in 30 mins. The Apple store usually takes days for 1 device Im amazed by the super fast service the tech was very helpful and professional. I will be back!