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Phone: +1 773-838-5400
Site: https://www.t-mobile.com/stores/...
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–6PM
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Total reviews rating 3.8

78 Reviews for T-Mobile 2023:

Review №1

2022-07-04

At 1st big problems. After a year i was able to work them out. I have always had great service. My daughter on the other hand in order to make a call has to stand in her back yard with her arm in the air and pray! This isnt a joke!When I go to her place, I have to stand in the back yard with my arm in the air.T mobile took down her tower to make it 5G, then forgot I guess. Well thats the story they are telling. I know that if the phone cant get 5g it should auto drop to 4lte not send you to the back yard!Good luck folks!

Review №2

2022-07-12

I am very satisfied with the technician at the bedford park T-mobile store the did a great and quick job replacing my screen these guys are awesome thnaks again Jr. And Mike great technicians

Review №3

2022-02-03

Purchased a wall charger that was supposed to be fast charging and it was not. My husband tired to return it and was told he cannot return it because it was purchased with my credit card. He was told that we could return it to any T-Mobile.Just waited over a 1/2 hour at a different T-Mobile to be told that I can not return it there. Doesnt anybody at T-Mobile know what the hell they are doing?Tried to give No Stars but you have to, in order to post.Since no response back from my email to T-Mobile. Poorest Customer Service. Soon we will be switching carriers.

Review №4

2022-02-08

Service went really great and surprisingly fast. Sonia was very friendly and knowledgeable about her work. If anyone needs help I recommend going to Sonia, great worker, and very professional!

Review №5

2022-03-12

Very very happy. This crew in this location is very friendly and very patient. From the last 3 or 4 t-mobile facilities that Ive been to, this one topped them all. Thank you so much for your great customer service.

Review №6

2022-06-09

I have a grandfather account with t-mobile and you would think theyd treat their long term customers with respect but they dont we are nothing but a dollarto them a dime in a million if they loose my business there will be another dummy along right behind me to fill my shoes, its so sad that this company forgot that its their customers who made them grow

Review №7

2022-04-13

Great customer service, patient and very knowledgeable of both the Spirit and T- Mobile systems .

Review №8

2021-06-07

Brandon and Lupe were awesome; because of them, I love this location! They are knowledgeable, resourceful (sufficient), and extremely helpful - they go above and beyond. My experience was nothing short of successful and I left satisfied. Thank you.

Review №9

2022-06-21

Mike and the rest of the staff gave excellent service.

Review №10

2021-11-14

Good service, very helpful, super friendly

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