Caseys in Amboy
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Amboy, Lee County, Illinois, US
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Site: https://www.caseys.com/general-s...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Caseys in other cities:
One of the worst Caseys I have been into. Every one of the woman cashiers are rude and not a single one of them are friendly. And theres always a line even with 2 registers open. At least a 10 minute wait just to get checked out.Whatever you buy there expect them to give you a ride look on what youre buying too. Just an absolute terrible business. Youre better off going to the Shell station across town.
They get the order wrong a lot and the app always says 20 minutes, but sometimes it can take close to an hour. Also NO ONE, NOT EMPLOYEES OR CUSTOMERS were wearing masks. Right before you enter the store it says everyone is supposed to wear masks but it seems like no one cares or no one enforces it.
Caseys is not just a gas station with the cheapest gas, it is a General store to pick up something for dinner or have a homemade sandwich from the deli or order a pizza. I Purchase my lottery tickets for the week, or pick up some ice, or handmade little chocolate bites, or medicine, and a variety of hot/cold beverages. A friendly, clean store and a great experience to make when traveling by.
I go in to caseys about 1030 every night to grab something eat and drink after getting off work and every time theres no food or there dried up pizza and I end up eating chips for dinner employees should be alert on the food thats out because half the time you can tell if that pizza has been in there for over 4 hours
Total reviews rating 3.8
42 Reviews for Caseys 2023:
Review №1
2022-05-28Was trying to order something from the hot bar and instantly got told not right now very rudely by the manager Roxy all because someone I knew was working at the time all I was trying to do was order I am not coming back in
Review №2
2022-03-16The lady on register was more worried about telling her husband she was getting off soon than to use customer service and speak to the customer. Completely ignored me when i set my stuff down. Was rude when i said that the item was in the wrong spot on a shelf, and proceeded to play on her phone the entire time and call her husband while ringing me up.
Review №3
2022-03-23I think every thing is cool. Just wish I slice of pizza was always available.
Review №4
2020-09-20One thing is very consistent with this location... Absolute worst customer service. On 3 different occasions, today being us on the receiving end, the employees have yelled at customers. One day the lady even threw the phone after being extremely rude to the man trying to place a pizza order. We were told by one girl, it would be about 12 mins for a breakfast burrito, then told by the other lady that she wasnt going to make a burrito. It was 10am, no food, no coffee and about 15 people in line.Youre in a very large camping community, which makes for busy times, and always understaffed!! Definitely need some new management!! Never had this problem at any other location, but always an issue at this one!!!
Review №5
2020-10-31This trip was good 😊 I stop by to get a pork tenderloin. I waited(but I like my fresh). Delicious 😋Good conversation with a worker as she stocked. Cashier was awesome too! Neat, clean area
Review №6
2021-05-01Terrible service.... pre ordered food and would have been delivered over an hour and a half later than the time specified ( ordered food at 430pm to be delivered at 645pm). At 710pm.. , dawn told me to expect food after 8 pm.... seriously?!Dawn the manager is so poorly versed in human empathy or consideration... she must have 13 cats at home to be so disassociated from human interaction.... buyer beware!!!If dawn is working.... expect below average IQ, and an affinity to complete ignorance!Go to shell gas station for gas and order Maria’s if you want food!!Casey’s in Amboy IL is the worst!!
Review №7
2020-12-04Theres a particular group of ladies that no matter when I come in there they seem like theyre in a bad mood and are Curt with me. Although they do seem to be friendly and cordial with regulars. I will go out of my way not to visit this particular Store. Thats unfortunate because they are the closest gas station and convenience store near me.
Review №8
2021-12-22We ordered cookies, and they made them look worse than any cookies I have ever seen. 4 stars given as store seemed to be clean and gas pumps were easy to access.
Review №9
2021-03-25In the approximately 10 minutes I was in Caseys there were 4 customers who were not wearing masks...A mandate is a law. Until the mandate is lifted. Im in a category of people who are at high risk for death if I contract Covid19. No employee said a thing. I wont be back. Shame on you for your lack of care.
Review №10
2019-11-05Has become extremely slow check out.Extremely rude cashiers, especially Abby.No men are allowed to be cashiers.Too expensive, long lines, rude service.Needs new management.Very poorly run.Go to Amboy Food and Liquor across the street.Friendly staff and always helpful.Plus, cheaper prices.