Caseys in Aledo

Review №1

2021-07-19

Friendly staff. For the breakfast pizza you should scramble eggs and put the bacon on top.

Review №2

2018-01-19

I have always loved Caseys pizza but it has gone down hill the last few months. Last night I ordered 2 pizzas to be delivered. They werent sure how to take a check for payment. Said they would call me back. After 20 minutes, I called them back and got my order placed. I was told 45 minutes for delivery. An hour and 15 minutes later I called asking where my pizza was. They said it was out for delivery, and I only live a few blocks away. 15 minutes later, still no pizza. I called again and told them to forget it. So in almost 2 hours they couldnt get my pizzas made and delivered.About 2 months ago I ordered a Taco pizza. Went to pick it up 45 min later and it wasnt even in the oven yet. Returned half hour later to pick it up, took it home, and when I opened it, it didnt have any taco toppings on it! I made a 3rd trip to Caseys and after an hour and a half we finally got to eat.This has become the norm for this store. Friends and family have had the same terrible service these last few months. Pizzas are either messed up, forgotten altogether, or ridiculously late.So I guess if youve got a few hours to kill before you eat, order Caseys! But if you want to eat what you ordered, within a reasonable amount of time, go elsewhere!

Review №3

2018-12-02

This place is the worse when it comes to pizza. We ordered online a large taco and large pepperoni and was going to use my 10 pizza then a free one coupons I have collected. It said my order went through but then got there 35 minutes later and they didnt get our order. So they made our pizzas and discounted them and I was nice enough to not use my coupons. When we got home and opened the pizzas our taco had turned into a sausage but our pepperoni was what it should of been. Ticked off we called and told them our order was screwed up and that we wanted our taco pizza that we never got. She stated we could come back up and get it and we had asked for it to be delivered instead and she stated well the best I can do is give you a free pizza for your next visit and not deliver it then hung up. Customer service will go a long ways if your nicer to people because at this point I will not order from them again.

Review №4

2018-07-10

Very unprofessional employees!They argue with the customer and talk under their breath about a customer to other employees while the customer is standing right there at the counter.Remember, just because a person has a vehicle with out of state plates it doesnt mean they arent a regular customer.There are a lot of deals now because of their anniversary this year but cashiers arent familiar with specials or how to ring them up. When questioned about the total cost or the need for a receipt the cashier gets short with you and is no longer friendly.I usually chose this location over other stores because of their better kitchen, but after poor service today I think I will do my business across the river.

Review №5

2019-11-21

Decent old small town Caseys. Every time I visit everyone is friendly and service is fast. Decent clean facility and easy to get to. The pumps and parking can be a bit cramped to maneuver around when busy.

Review №6

2021-01-05

I ordered pizza, and arrived on time to get it and had to wait a further 15 minutes to get it. While waiting, they were allowing people with no masks to come in and be served.

Review №7

2018-11-21

Employees shouldnt need to voice their opinions of what Im buying, they should simply price what it is and go on. Instead they stated their opinion and quoted yeah i said that. I have to use customer service and have to ensure that fellow coworkers do this and they would not be doing this.

Review №8

2020-09-09

Didnt have to wait in line and the friendly staff was awesome and they make a killer pizza!!!!!!!

Review №9

2019-08-09

Would give zero stars if I could, ripped me off $3 and was so rude to me that I didnt even bother trying to fix it, not worth the hassle.... needs new management and employees.. totally rude and disrespectful....

Review №10

2020-10-10

Im sorry but the taco pizza was just not good and it usually is.