Carl Nails in Anna
Categories
Location on the map
Anna, Union County, Illinois, US
Accessibility
Amenities
- Monday:9:30AM–7PM
- Tuesday:9:30AM–7PM
- Wednesday:9:30AM–7PM
- Thursday:9:30AM–7PM
- Friday:9:30AM–7PM
- Saturday:9:30AM–7PM
- Sunday:Closed
Other Nail salon Nearby:
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4.5 ·(10)from this place 2 mi
Its been a very long time since I have had my nails done by this owner. And I only had her do the...
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4.7 ·(2)from this place 5 mi
Trust me... I have the most Unmanageable hair. Debbie is a Pro & you will NOT be sorry if you mak...
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4 ·(4)from this place 16 mi
Thank you guys! You help me out when I need it and you do a wonderful job on my hair!!!! I’ll do...
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4.7 ·(124)from this place 19 mi
Really loved my experience with Elizabeth. I have been trying to find someone to cut my curly-ish...
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3.3 ·(73)from this place 19 mi
This nail salon is terrible. First, the price for the service is too expensive. Second, they tend...
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4.1 ·(23)from this place 22 mi
Not the worst salon experience Ive ever had. They were really friendly and were able to get me in...
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4.7 ·(27)from this place 22 mi
Stephanie is amazing!! This was the first time I went so she took her time and explained everythi...
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5 ·(2)from this place 22 mi
Absolutely amazing ,clean ,friendly and go beyond to make sure you truly have a wonderful service...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Two of my girls and a friend made a 10am appt for a Friday(today), signed in & waited patiently. They open at 9:30am. When the girls got there they already had 2 people being attended to. The girls sat & waited for TWO hours before anyone else even came in the building. Those people were waited on BEFORE them! The people that came in had a 2pm appt. So why were they getting waited on at 12pm when my girls had been there since 10am? They FINALLY did a rush job on their nails.... which they said they liked because they were tired of waiting but werent what they wanted... or asked for. One of them had to have theirs re-done because they were falling off before getting painted. Still paid $50 each.
Several people recommended this place to get my nails done. Keep on mind Ive never had my nails done professionally. He was rough, not friendly at all, and also made me very uncomfortable. About half way thru the process, he started talking to another worker, couldnt understand a thing, he stopped paying attention to what he was doin and started paying more attention to her. It felt and seemed like he was complaining and griping about something. He would stop doin my nails and start talking with his hands, like, really?! My son even mentioned after leaving that he thought they were cussing at us. He was definitely agitated. Could tell my the tone of his voice. I dont know if Ill go back or not.
If I could give them 0 stars I definitely would! Went in to get a full set and they ended up only painting them and when I corrected the man he acted as if it was a huge inconvienence so I politely just had him finish with painting them. It was $25 just to have them painted which is ridiculous and from the way he did them I could had done them better myself from home. Get to the front to pay with a $40 gift certificate I had and they say its expired. Which at the bottom it has the date it was purchased. Thats it. Then I ask her since some how this certificate is expired does the $40 just expire too!? $40 in tour cash register and no work done!? She had absolutely nothing to say to me through all of this then asks me how much cash I have on me. Paid her $19 in cash which was all I had on me at the time. So all in all I practically paid $60 for an extremely crappy manicure. I absolutely will not ever be going back and do not recommend them.
My wife has came here for a long time until recently. About 7 months ago (September, 2017) she started complaining of the quality and workmanship at this business.She began looking for other places to get her nails but still sometimes stops in to get a manicure and get them painted. I can tell you this is the last time she will be coming here!They were using unstaril tools, were very rude and rough to the point of making her bleed, were skipping steps in the process, painting the skin on her fingers, and didn’t even put a clear coat on them! Not to mention the quality of this paint looks like pure trash. Out of her 10 fingers, there was only 3 that they did not make bleed.Once she got out to the car after having them done, still sitting in the parking lot, she immediately began picking at them trying to fix them and complaining about pain in her nails.If I were you, I would travel the distance to find a new place to get your nails done at or find a different shop here in Anna like Sylvia’s Brushstrokes or scissor hands. Save yourself the hassle and disappointment up front!
I will not be going back to Carls Nails in Anna. Before my husband and I went on vacation to Jamaica, I got shellac done on my nails & a pedicure. Just for the pedicure and shellac on my toes was $65. Less than 3 days later, the Polish had completely came off of 2 toes. Within 5 days, it had came off all but one of them. Carls Nails said they would repaint them for free. Today I went in and when I was getting ready to leave she decided to charge $60 for something she had told me an hour before wouldnt cost anything!!!! Terrible customer service. #peedmymoneyaway
I went in to get my eyebrows cleaned up, waxed. I told the woman to clean them up, I know I had some straggly hair up there. She tells me to sit in a regular chair. The chair you sit in to get your nails done. At that point I shouldve known that something wasnt going to be right. She proceeded to wax, then pluck at my skin, not the hair then finished off with brushing and cutting with the scissors. She handed me a mirror, but I couldnt see because I took my glasses off. When I looked, I was mortified.. This woman had taken off half of my eyebrow. I asked her about it and she told me that it was thin when I came in. I said my brows grow far down, yes, they were thin at the end, but not in the middle. She had no remorse or regret, she didnt even apologize. I refused to pay for that service. I normally pay and tip, but not this time. I was very upset when I left Carls nail.As you can clearly tell by the picture, half of my eyebrow is Gone.. 😢😭
The customer sevice gets worse every time I come in. I waited almost an hour just to get my head jerked around when I was being waxed, to the point I was about to tell him to let someone else finish me. The guy was so rude and complained about his hours the whole time. As soon as he got his tip, he walked away from the register without a word and I stood there for a while before I realized he was done - no pleasantries or goodbye or anything, just took the tip and was gone. I’ll find somewhere else with kinder service.
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4.4 (68 comments)
Review №1
2021-10-25Xo Nails never disappoints! Lilly and her staff are Friendly and talented staff, always happy to accommodate any requests. Newly remodeled with classy, modern styles. Highly recommend!
Review №2
2022-02-12Love my nails! They did a great job and prices are reasonable. The place is very nice.Gave 4 stars only because they weren’t very social and kept pretty quiet and the wait time can be a bit long. Will be going back 😊
Review №3
2022-08-02Take a friend of mine who has dysplasia like Bruce Wills and they treat her like a QUEEN!!!! ALWAYS KIND, worth the wait if busy time. Ill miss them.
Review №4
2022-09-12Ive never had a bad experience at Carl Nails. Professional, friendly staff, and they do a great job.
Review №5
2022-08-17The staff is very friendly and professional. They do their work quickly, but you do not feel rushed. The results are beautiful 😍
Review №6
2022-01-21They always do a great job! There can be a slight wait but it is always worth it! Been there 4x now and don’t plan on stopping anytime soon!
Review №7
2022-06-11Hannah was very pleasant, she was very thorough. It helps to have a person i can understand, for i do not come very often like i had in the past. Shes a keeper:)
Review №8
2022-08-13Very pleasant atmosphere and Vicki my nail tech was very pleasant. Very clean environment and manicure area. Nails were done perfectly & beautiful.
Review №9
2022-06-22The name has changed but service is still awesome. Kimberly did a great job. It was very relaxing.
Review №10
2022-05-19Was very happy with the service today! Love my nails! Thank you!!