Brows & Beyond in Addison
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Addison, DuPage County, Illinois, US
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Site: http://www.browsandbeyondaddison...
- Monday:Closed
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Went on 7/20/20, lady did not take her time with me. Didn’t even clean my eyebrows before doing them. She started threading without even asking me if I wanted thread or wax. I told her I wanted wax & she completely damaged both my eyelids. How? No idea. I’ve never had a problem w anybody else before. My eyelids both look like I got punched in the face, I have a red spot on both lids as if she pulled my skin off, now I know why she was cleaning it up so much, she really made me bleed, they started feeling irritated til a hr after, if I would’ve known she did that I would’ve NOT given her my money. I always get them done w wax and this is the first time this happens. Completely unacceptable.
Probably the most terrible place I have ever been to have my eyebrows done, the women rushed me out, made me bleed, and took a chunk out of my eyebrows. I have finally found a new lady to do my eyebrows and she has been helping me repair the damage and unevenness of what this salon did. If you want crooked eyebrows and bad customer service this is the place to go!
Terrible customer services . Very stuck up girls that work who think there all that, they make people think they are walking into there salon. Learn how to more respectful. As far as services wasn’t to crazy about how they do your eyebrows. There way to generous with the amount of hair they remove from your eyebrows. And they don’t seem to listen to wht you want done when you go in. They do things the way they feel should be done. Which is wrong!
Awful! Eastern European lady ruined my arches...she took the top of the eyebrow off...looked terrible. She missed stubborn hair on my chin and refused to put effort to do her job. Was very confrontational when I complained. $40.00 completely wasted. I used to go and had some very nice Indian women service my face and brows. This is close to home, in my town, where I like to spend my money whenever possible. I wont go there again and I dont suggest others do either. I really feel I was treated badly because I am older and in a sweatshirt instead of expensive clothing. The woman was cold and snobbish.
Theres only one girl that does them good thats the youngest girl in there the other ladies are horrible they messed mine and my sisters eyebrow they made them so thin and disfigured we had such a beutifull shape now were gonna have to wait atleast a year to get them how we had them were never coming back again
Before they begin I specifically go through what I want and what areas I’m trying to grow out do to their mistakes. But once again back at square one (4th time now). I’ve been growing them to have them ruin it all over again. It is so disappointing and upsetting. Why do your own version of things instead of taking off only what I request to get taken off.
Total reviews rating 4.3
65 Reviews for Brows & Beyond 2023:
Review №1
2021-12-15It was my first time getting a Brazilian wax. Benita is a rockstar at what she does. She made my experience ❤️ She was graceful and her techniques made me feel calm and relax. I will def be back for this service. She is clean and professional. Thank you Benita!!
Review №2
2022-04-214/20/2022I love stopping by here on my way home on occasions to allow Bini to do what she is so good at...Brows. Bini always get my brows looking fabulous. Bini is always attentive when caring for your brows. She provides good feedback regarding brows and let you know when something you request may not be necessary. She is very supportive during the process. My brows have always been on point.
Review №3
2022-04-292022: I’ve been coming here for about 5+ years, but as of lately the woman that works to the left of the front desk (B) seems to rush through her threadings. She doesn’t take her time because it’s been several times that I’ve had to go home and finish plucking hair that was left behind. There was a time when I did a walk in, and the owner of the salon did my eyebrows, “B” was in the back sweeping or something but I’m sure she noticed I was okay with having her BOSS do my eyebrows instead of waiting for HER. So the next time I went in I felt like she didn’t really care to do them right and she said to “stick to one person”… that made me uncomfortable because I felt like she was bothered about the ONE time that someone else did my brows. I’ve been back one more time and again she rushed through my service even though the salon was empty, I was the only customer in at the time.
Review №4
2021-11-16I’ve been coming here every month for the last 3 years, and it is so easy, fast and consistent. They do an amazing job every time and I’m always completely satisfied. Binita is there in the morning and she is absolutely wonderful and do a spectacular job. :)
Review №5
2021-08-12Binita is amazing! She is friendly and makes one feel so comfortable. She truly knows her work and how to make you look your best. This has been my place of choice for a couple years now, I used to live in Wood Dale which was not even a 5 minute drive. I now live in Niles and will happily make the 30 minute drive because the quality never disappoints. Thank you Binita!!!
Review №6
2021-02-17They are the best! I love the way they do my eyebrows. The environment is so nice and quiet. Binita is so sweet and friendly she always make me feel comfortable while getting a wax.
Review №7
2020-09-16Today was my first time at brow and beyond but will not be my last! Right when I walked in, Bonita was there to greet me. She was so sweet. I let her know I just wanted a “clean up” and from past experience this is hard for people to understand. However, Bonita did exactly what I asked! Cleaned them up but kept the shape. I highly recommend this business!
Review №8
2021-08-28Binita was so wonderful, it was my first time here for full legs waxing, I had a great and fast experience, really good prices, will be coming back again for sure bc its the best place in Addison
Review №9
2021-03-04I’ve been coming to brows and beyond for over two years I fell in love with how they do my eyebrows. Binita is so sweet & does such a great job of shaping my eyebrows ! I would recommend this place it’s so relaxing & clean !
Review №10
2021-03-17I just left from getting a Brazilian Wax and I usually only get my brows done.This lady was getting wax all over my fingers and leaving the door open as if someone won’t walk in. Very unprofessional and when it was time to pay she says “Tip only in Cash” I tipped her and she counts in right in front of me, hands me my card with an attitude and didn’t give me my receipt after asking me if I wanted it and I said yes I asked for my receipt she reprints it gives me to me I say thank you and she’s just looking down didn’t say you welcome nothing . This will be the last time I come here! Very upset, I have to find a new place for my eyebrow threading.