Kerbside pickup
Yes
Bill Smith Auto Parts in Danville
Categories
Location on the map
Danville, Vermilion County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 800-252-3005
Site: https://www.billsmithauto.com/
Site: https://www.billsmithauto.com/
Opening hours
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
As the kids say we aren’t supposed to talk about BRUNO but Bruno made my auto part but I g experience painless with exceptional customer service and answered all of my questions!!!! I was soo glad to have found a place like Bill Smith Auto definitely recommend for your auto parts needs
The part i purchased was better than expected, Bruno my salesperson was very professional. i would recommend Bill Smith Auto to anyone!
I have been dealing with Bruno to collect credits which is a job know one ever wants to do. However Bruno has been quite pleasant and greatly responsive. Thank you Bruno!
Called on Monday and talked with Bruno and he had everything ready for me to pick up that day...much appreciated Bruno for your service..THANK YOU
Great experience with this company kept word delivered perfectly I wasn’t home called me and asked what to do great prices also Thanks guys my 17 year old is enjoying car with new body parts.
I work for a body shop. Needed to order a mirror for a job, Bruno was very helpful with it.Very professional and spot on with the ETA of the part status. Our shop will be using them again for parts.
Bruno was awesome at helping me locate the hard to find part I needed to get my car back on the road. Thank you Bruno!!!
I am been regularly assisted by Bruno at the store for all my auto parts requirements and I must tell everyone that I get exceptional and prompt service.Bruno you are amazing... Keep up the good work.
Shipping super fast. Great communication. Went out of his way to help me. He will go the extra mile for you!
Bruno was very helpful and he knowswhat he is doing would tell everyoneabout him.
One of our advisors who no longer works here ordered the wrong part on a car. i called to get it returned even after reading i may have to pay shipping to send it back. when i spoke to bruno. he said don’t worry about it, and issued the credit despite our issue. that’s awesome customer service! and saves everyone some headache
Bruno is always very helpful in getting us the parts we need in a timely matter. They always have competitive prices with a good warranty on parts.
Bruno helped me out and I received my parts fast and at a reasonable price. I would definitely recommend talking to him. ☺️☺️
I want to say Bruno Davis is very helpful and Nice, if your wanting reasonable prices they are the place. I would definitely recommend to any person
Josh has great customer service and saved me a lot of money. Thank you! I would definitely recommend
Spoke with Bruno and he was a lot of help. Really worked with us when we had to return a part. Definitely recommend speaking with him regarding any parts help.
I recently found myself needed two new wheels for my 15 year old car. I called Bruno at Bill Smith Auto and he helped me out tremendously. He was very professional and courteous and we were able to complete the transaction in a matter of minutes. I will definitely reach out to Bruno again to help keep my car on the road.
We use Bill Smiths often, great customer service and parts. Bruno is very knowledgeable and will go above and beyond to help the customer. Thanks Bill Smiths and Bruno!
These guys are amazing!!! If rating them 1 through 10 they’re a 10 with friendly and professional staff members! I drove from Indianapolis for what would be a you have to pick it up tomorrow item and these guys tackled the situation immediately to give me same day service! WHO CAN ASK FOR MORE!!! Oh and very good pricing on parts!
Had a wonderful experience with Bill Smiths. An employee by the name of Bruno was especially helpful and made sure I was ordering the correct part. I appreciated his patience and genuine care. I would highly recommend this business, as well as Bruno!
Bruce, was very polite and accurate with what I need. Will keep them in mind for additional parts, thanks!
Bruno has been THE most helpful person in locating some hard to find parts for Xtreme Precision. I really appreciate his knowledge, his patience, and the exceptional customer service!!!!Bruno - you are a rock star!!!!
Many thanks to Bruno Davis. Bruno came up with a replacement V8 engine for my 540 BMW. An engine quite hard to find. Thanks again BrunoMiles Gillot
Bruno is the man helped fund my part and get it on the way super fast Thanks Bruno
Called looking for a used set of tires and Brunp found me a set of like new tires. I was out the door in 15 minutes.
Great Service, Great Price and Parts always arrive on time!
Quick and professional service Bruno was really helpful .Thank you for being a breath of fresh air in parts bussiness ,Zack with Automotive Experts
Quick service and fixed the wrong part issue swiftly without any questions.Two thumps up to Bruno & Josh.
Amazing customer service and great communication with this vendor. Highly recommend for parts!
Bruno was extremely helpful and patient with my wheel purchase earlier today. I have already given Bill Smiths a recommendation to another gentleman I ran into this afternoon also in need of a new wheel. Thank you again.
VERY WELL PLEASED WITH THE SERVICE AND PROFESSIONAL HELP FROM BRUNO, WHO TOOK CARE OF THE PARTS THAT I NEEDED.
We worked with Bruno Davis to find a replacement driveshaft for our 2001 Dodge. Since a used one was not available, he helped us locate a new one for a great price. He shipped it from IL to UT. His customer service and attention to our order was second to none! He was great! He stayed in constant communication via email during the whole process. Thank you Bruno! 😃👍
I called and Bruno answered and helped me out tremendously with a part I wasnt able to find for my Honda civic, for an amazing price. I didnt know what I would have done without him. Thanks again Bruno!
We needed some parts to be shipped. Spoke with Bruno. He was very helpful, personable and professional. He took the time to explain things and followed up with us to make sure we had the tracking information. We plan on using them again. Excellent customer service.
Talked with Bruno, at the Danville store. Picked up our tire rims, which were everything that we were told they were. Great service and great staff. Thanks BRUNO
Great customer service and I always get my parts in a timely manner.
Outstanding service! I had trouble sourcing a wheel for one of my customers that needed to leave town by the weekend. I found the wheel posted online by their estore. After calling and talking to Bruno (this man is outstanding!!), he was able to find the wheel, give me the online price, and ship it out that same day. Given I called around 4:30-4:45pm. I received the wheel the next day! I cant express enough how awesome these people are. I will always come back here anytime we need more parts. Once again Bruno, you are awesome. Thanks a ton!!
Bruno was kind , Knowledgeable , great costumer service. Most definitely coming back
Ive purchased the Prius Plug-In hybrid battery and a customer representative which is Bruno Davis was very friendly guided me to shipping , answered all my questions, he was very friendly, she inspected the battery before freight and told me about all potential problems because the item was used. I would be pleased to have a business with you guys again thank you very much Andrew Logan House Springs Missouri.
I was looking for a proverbial needle in a haystack for my truck. Working with Bruno Davis was an absolute pleasure. He not only found my part, but found a way to ship it 3 states away at a very reasonable rate. You have found a customer for life. Thank you Bill Smith auto and thank you Bruno!
Thank you To Bill smiths auto parts team especially. Bruno at the desk got my fuel pedal for my dodge Magnum the next day.🤘
Bruno in parts was super helpful great service!
Jonathon was WONDERFUL!! I ordered a couple doors late in the afternoon & he assured me I would receive them the next day, even though I am more than a few hours away. I was skeptical, but he followed through & not only were they delivered less than 24 hours later, they were great quality parts. I will definitely be using your location more often. Thank you Jonathon!!!
Bruno helped me find my part. At a great price received it in just a few days. I will call Bruno the next time I’m in need of a part.
The place for all your parts.. got a new set of tires there and front bumper cover. Thanks Bruno
We came in looking for parts for a vehicle. We saw a set of rims and tires that we thought would fit our other vehicle. Bruno was very helpful in finding out if the rims would indeed fit our car. Thank you Bruno!
Ordered back slider glass for my F250. Checked it when it came in and it was usable but not to my expectation. Went back in and talked to Bruno and told him what I would be willing to pay and he got it done. Professional and courteous. Thanks Bruno.
Bruno Davis was super responsive, got back to me right away. Great service and price, sent me a picture and got me a perfect door. Definitely would recommend them!
I dented a rim, looked online for affordable and found Bill Smith auto parts. Bruno was super nice, one call and youre all taken care of! Big thanks from Alaska!
Always friendly…and very helpful finding what our shop needs!
I ordered a rear taillight for my truck.It had some scratches and such.It wasnt a brand new one.So I called Bruno and told him about it.And he was the nicest guys. Down to earth and he solved the problem. Got me another one within a couple of days..I was very happy with the service and would recommend anyone to shop there.Ill be back if I need anything else.
Thank you for an excellent service and great price, your help to us was very much appreciated! We are always will do business with this wonderful company and highly recommend to anyone
Always the best place to shop and go see Bruno
Had the pleasure of speaking with Bruno about a part I needed for my car. He knew exactly what I was looking for and the time frame for getting the part ready for me was short and sweet. The customer service is excellent and everyone is so friendly on top of the clean lot will keep me coming back.
I had the pleasure of speaking with Bruno about the part I ordered. He was very professional, knowledgeable, courteous , patient and personable. After receipt of my part I will update this review. In the meantime, I will recommend Bill Smith Automotive to all my fellow veterans, family and friends. Thank you Bruno. Hilliard, S.
Awesome staff. Easy going. And easy to work with. Did everything they could to help me find the parts I needed. Special thanks to Bruno!!! very good man.
Great Service! Bruno is awesome.
Excellent customer service...really worked to help me out
I own a shop in Danville and deal with Bill Smiths alot and they have the best service! I always deal with Bruno at the counter and he is so helpful. He is my go to for used parts. Super nice and very knowledgeable! Thank you for helping us over the years!!
Love the service I get from Bill Smith Auto parts, especially from a young man named Bruno at their Danville location. He answers all my questions in a courteous and professional manner. Have his name and ext saved on my speed dial if that tells you anything.
Needed a spare (donut),rim,& tire for our sons 2017 corolla I was able to get all three from them & reasonable on prices!!! The guys there were all very friendly & didnt keep me waiting long at all...Bruno was the one behind the counter. & although he had a customer he was helping on the phone he was also able to finish up my ticket so I could get going!!!
I went in there for a power steering rack and was in and out. The people that went to the yard to get the part I wanted was quick as well. Great experience! Will be back for sure.
Just got my arm control from here leaving a review really nice people friendly
Bruno makes your parts experience quick and easy!!
Quick transaction and Superb service. Will definitely purchase again from Bill Smith Auto
I found this place because a good friend of mine wanted me to replace the engine in his car. They found the engine that I needed and had it shipped over. Well, there was an issue with that engine. But it was taken care of. They even gave me an extended warranty just to make sure everything worked out. Bruno is the man! The dude Really knows his stuff! I will most definitely be taking my business to Bill Smiths again. If they don’t have it, they can get it. No worries.
Finally found the best place for parts ! Highly recommend Bill Smith Auto Parts to anyone looking for fast friendly service . Bruno was the best in helping me identify my part needs and very knowledgeable about finding solutions. 5+ ⭐️⭐️⭐️⭐️⭐️
Bruno was awesome i drove from Indiana to them to pick up a part and really needed it that day Bruno made sure that would happened i would give this place more then a five star if i could
Bruno was a great help..very friendly . the shop was on time with the date my part would be ready for pickup..
Bruno has been so helpful with all our part needs. Excellent service from a great place!
I worked with Chris in Champaign and then Bruno in Danville. I was able to find a rear bumper for my sons car at Bill Smith Auto. I was impressed by both Chris and Brunos customer service in helping me find the part I needed.
I came in looking for a couple parts for my car and was treated like I didnt know what I was talking about. The guy at the counter was very rude to me. I decided they didnt need my money and I left. I went to another yard and got what I needed. They were much friendlier.Reply from bill smiths:Al, we are so sorry to hear about your experience but we didnt have any males working the front counter today. We dont show any record of saved quotes nor phone calls for any fenders to walk in customers. We also dont show anyone with the name that you are providing in our system. Once again if we did something we truly are sorry.WOW!I never said it was today. I never said I was looking for a fender. I never had a chance to give them a name. Just shows how incompetent this company is.
Great service! Bruno did not hesitate to answer all of my questions while I was looking for a motorized side mirror for my Yukon SLT. Thanks so much! I will call again if I need anything! Thank you Bruno!
Bruno set me up with a couple of Chrysler 300 wheels this morning. Easy going and good to deal with.
Bruno Davis rocks , I’ve worked for this company years ago bob is a genius, but your company is as strong as its employees, take care of Bruno, he is a limited edition... Elliott’s livery and delivery
Bueno is the best. Ive called for my parents car (Rim). NYC roads destroyed the rim on the Hyundai 2013. They had the part and shipped it. Professionally to my mechanic. Now my Acura.. he knows !! Well educated in his profession and easy to speak to. Thank you thank you. You made Lady happy !!
This place is great! I have came here many times over the years for buying a car. I love that I get a good variety each time I come. I always get one on one when I am looking but not where anyone is pushy. I always end up asking a lot of questions and always feel very comfortable with my decision. There is no pressure so its fine when I go home and think about it. What I also like is that if there is I can continue to bring my car back here for servicing as I need to with no problem at all. And the last part I love about this place is that it is family owned. I always deal with Bob at this location and I really like when he talks about his kids he makes it personal and comfortable. Thanks Bill Smiths
Great place to get parts. Always good parts and staff is helpful Great prices too. Bruno was a big help with finding my part and fast.
Bruno offered excellent customer service and quickly offered a remedy for the small problem I had with my order. Very appreciative to have someone offer such good service. Thanks Bruno. -Rich
I like to thank Jonathan, Bruno and Chris for the outstanding service I received at Bill Smith Auto Parts. I highly recommend them for their service knowledge of the industry and the best prices I could find.
Its hard to find parts guys that know what they are talking about let alone care about the customer. Bruno is the man! Thanks for your service man! Will definitely call you again.
Great parts selection and quality very friendly knowledgeable staff pleasure to do businesses with thanks Bruno .
Thank you Bill Smith employees! Great customer service! I can not remember the name of the guy who help me find the part I needed(I loved the bandanna), but he was 100% awesome.. the Parts guys were all very helpful and kind. Great experience..great prices will be returning. Dawn White
Friendly, knowledgeable staff. Better price than other auto parts recycler in town ...
Definitely get you what u need fast same day or next day. Bruno definitely helped me. Good customer service can not complain
Bruno was awesome!! This place had a rim for my bf car! The Upull place near here does not carry rims so HUGE lifesaver!! I suggest if looking for parts, rims, etc call this place first before any other. Here are pics of the actual place. It is a bit hard to find but follow google maps and turn left at the sign.
Very fast shipping! The part I ordered arrived as described, couldnt ask for anything better. Ask for Bruno, he will take care of you!
Bruno is top notch to work with i ordered a part incorrectly and he got me straightened out really quick he is always easy to work and get us the parts we need in a timely manner
Bruno was very helpful and got my order to me very quick! Will be buying again!
Thanks for tires and parts. Bruno always there to help
I really appreciated Brunos efforts to get a hard to find part for my old Rodeo!! These guys are Real Pros!! Thanks to the Bill Smith team!
Bruno will hook you up helped me with my 89 Chevy and cut me a good deal for a set of Chevy rally’s and tires. I recommend this place highly
Thanks to Bruno for going over and beyond to locate the parts I need. Reasonable prices, and great service.
Called for a set of taillights. The danville yard hooked me right up. Bruno was a huge help and extremely courteous.Dealt with the urbana yard the week before for a set of ribs. Again hooked me right up and both places beat macks by about 25%. I can say I wont be going back there.
Bruno helped me out, go-to guy if you need anything!
Outstanding staff, very knowledgeable and they treat you very well and not one of them looked down their nose because I was a girl 🙂
Bought a clip a couple months ago. Very helpful and knowledgeable salesman. Keith took great care of me. Even when we had an issue with my order got it fixed very promptly. Will spread the word about Bill Smith down here in FL. Thanks so much.
Bruno good job, thanks again buddy.
Called made sure they had the item I was needing. Drove 45 minutes to pick item up only to find out was given the wrong part. Called to complain and told it would be a couple of days before they would have the part they will call when they have the right one to switch with. Go to pick up part only to have to run around from building to building because no one knows where it is. I suggest going to a reputable place that actually employs people who are able to handle their job.
They had my part was very quick and friendly. I will definitely use them again in the future.
Excellent Vendor For All My New & Used Auto Parts. Bruno Is My Salesman And His Customer Service And Great Prices Are What Keep Me Ordering!!! Very Knowledgeable!!! Highly Recommended!!! 👍
We we were referred to this business after having an accident on the road as we travelled to Nebraska. We were very far away from our destination, with a leaking tire. The staff were very helpful. Chris, Alex and Aaron did an awesome job of straightening our bent tire rim. We made it all the way to NE and back to MD without incident. Thank you for your great service!!
I put my money where Im treated right• The Danville Ill team is not only professional. Theyre prompt and respectful . When you encounter this team you know they are going to work FOR you.
Bruno was very helpful and had a great attitude
Bruno. Wea great help, told him my concern. He said sound like I was on right track. He got my part when he said he would. Kind of a funny name but a great guy. Thank you.JWBAUM
Really nice to work with very good parts Thanks Josh & Bruno you guys are great 👊👊
Great on line auto parts store. I didn’t end up buying the part this time, because John was able to explain fitment for my truck would not work. He saved me time money and frustration. He provided me with the lost art of customer service. Have saved Bill Smith to shop from.
Great experience.Got help finding extra pieces and saved me a long trip.Thank you Bruno for the patience. We didn’t exactly have all the information and you guided us perfectly.Definitely coming back
Not only did they have the parts that I needed, but they also worked with me on the issue that I live over three hours away and couldn’t make to them during business hours, so they made after hours arrangements for my parts pick up. They guarantee their parts and their prices are fair! Thank you, Bill Smith auto parts and thank you again, Bruno at Bill Smith’s for all your help!
Bruno helped a lot by getting the correct tire rim to us in Texas for our Camry. He followed up with tracking and answered all my questions. Thank you Bill Smith Auto Parts.
BRUNO WAS AWESOME TO WORK WITH!! THANK YOU AGAIN FOR THE FAST RESPONSE!!
Nice guy with good quality parts.
Thanks Bruno! I looked for months to find a spare factory tire for my 2008 Honda Odyssey and they had it. Quick and simple great service with free delivery. Thanks your awesome service.
Went to a couple other places to get parts for my 2008 impala and the parts were out in the yard and not in very good shape. Came here and got the parts I needed from Bruno for a good price already off and ready to be picked up in their warehouse.
Bruno was awesome he knew everything that I wanted and very knowledgeable about my truck. He went above and beyond great employee.
Bruno is awesome. Love doing business with him.
I worked with Keith and the transaction was fantastic. Part I need was essentially half price at Bill Smith when compared to other salvage yards I contacted. They sourced the part, crated it and held it for over a week while shipping was arranged. Highly recommended.
Great Customer Service From Bruno. Took the time to answer all my questions and parts were very well priced!
Bruno gave me an amazing deal and got my order ready v very quickly... Thank you Bruno, you are the man at Bill Smiths. Appreciate all of you as well.
Bruno helped me get some hard to find wheels at a great price. My orders shipped the same day.
Thank you, Bruno. It was great talking to you and doing business as well.Thanks, for all your help!!
I live in the Chicago area and drove the 2hrs down here to pick up a transmission for my Honda Crosstour EX-L because I just couldnt believe the deal! 😯Well, the service was also great...and most importantly the trans was as fantastic as advertised. 😁My only negative is that I that I lived closer so that I could use them for more of my automotive needs☹
It’s been a nightmare searching for a axle for my Kia Sorento because every parts store I called couldn’t get it or didn’t know what I was talking about so I called bill smith auto in Danville IL and spoke to Bruno in the office which was vary friendly and he knew exactly what I was looking for and I arrived 15 minutes later he had the part ready and for a great price If your looking for great service and great parts go see Bruno and the other guys there at bill smiths.
I live in upstate New York found some parts on line called him explained what I wanted to do. He searched out what I needed and shipped and received with in 7 days. Also a great price. Will buy from again.Norm
Good service, knowledgeable in there information on parts and very help staff ( Bruno) definitely visit them again
Randy McMasters is a great sales representative. He can get ya good deals on parts or help ya find parts. He helped me with a motor no one else had in Illinois. Overall great place to get parts from.
I had a complaint , but the owner as soon as i placed this review, he talked to me and he took care of the issue, and Im very satisfied with the result of it, it is to sorry that the part i have in my shop, have no use for it, but he even gave it to us to do whatever, I personally will like them to take it so they can use for a future sale if it was possible, great owner guy. Keeps the integrity of a business. good job
Bought a rim and was supposed to have a core charge was supposed to pay extra 15 dollars but Bruno dropped that charge and got my part in a timely matter
Posting a review dictated by my technologically challenged friend.I ordered a transmission from your company, 1st time ordering, I order parts all the time from various companies. I spoke to John Brinkley, he was most helpful and patient as I was less than prepared with specific information. Took his time waiting for me to get squared away and I couldnt be more happy. Will definitely call your company again.
Amazing people here thanks a Bunch to Bruno. Awesome customer service. Was in there and it if there very very quickly thanks to him will definitely be coming back here from now on
I called the Urbana location looking for a spare tire for my pickup. they told me they had 1 in Danville all I had to do was give them my name ,pay for it and be on my way. ( I had an appointment in Indianapolis)When I got there it was just a rim no tire, a tire was another $35 and then I had to bring it to another shop to have it mounted. It cost me $50 and an hour more then I was originally quoted. Really BAD COMMUNICATION
Went there nice polite people front end office was promt and service was great i highly recommend them for used auto parts and tires
They are amazing reliable and on time. Bill smith has the best pricing and deals as well.👌🙌👌
Great parts at a great price highly recommend
Perfect fit, great used condition. Great price. Will definitely call again for used auto parts.
Awesome customer service from Bruno and super fast shipping of the product I ordered, this is my second purchase
Excellent service, Bruno did a fantastic job on selling me a wheel for my familys car.
Bruno always takes good care of us and at a fair price.
A++++ i bought a part and they ship it fast as described, great communication i would definitely recommend that place to buy from , i will do more business, Thank you
Bruno was helpful and professional... great doing business with him!
Buyer be aware and inspect before your purchase smooth talkers.Our business purchased a motor for $950.00 from Bill Smith Auto parts. We are in Colorado and seller is in Illinois. It took a while to get that motor. On arrival motor was put in a car and we found that motor was not functioning properly.Called salesman Keith in June 1st week informed Keith again he assured that his motor is good and we should get a second opinion. Which we did. Called him in July and he said he will resolve the issue. Never heard back from him. Called again in September he completely denied that he was never informed about issue. Talked to his manager Todd he said the same thing and refused to help us with the motor.Now we feel that we were intentionally mislead to lapse the time and the seller knowingly sold us a bad motor. We feel that seller defrauded us and purposely lead us on and finally brushed us off.Out of State buyers watch out. Do your home work. Inspect the product.We got burnt we do not want any other business to get burnt.UACI
Tail-light was cheap and in great condition, service was a little time consuming but very friendly and professional, thanks Bruno.
After 7-8 weeks of waiting for a part, I finally received the WRONG part. The manager would not even listen to my complaint with the company. Instead she interrupted every time I would try to talk to explain myself, frustrating me even further in this matter. All I wanted was for them to pay for return shipping because they sent me the wrong part, especially after waiting almost 2 months to receive the wrong part (of screw ups in shipping on their end). This has been the worst customer service I have ever experienced. Here is what happened. This company messed up my order twice. First they sent it to the wrong address, a month later the part returned to Illinois. I called and I was informed that they were going to reship it. I call 2 weeks later, and I am informed that the part had been sitting in a warehouse lost and they were going to reship it. Finally when I got it, the part would not fit because they sent the wrong part. The manager Michelle is trying to tell me that it was my fault. I disagreed because I reviewed my order before placing it, as I always do. The thing that made me most angry was trying to get help from management. The manager Michelle would not let me finish a single sentence without interrupting me. I could not get a single complete sentence in. Good luck everyone else if you have a problem with this company. 10 thumbs down for this company.
I have really enjoyed dealing with Bruno. Always polite and very helpful. Great prices , parts and customer service!
Fantastic experience. They had the part I needed and pulled it and had it ready the next day. The crew was super helpful loading it as well. Bruno and the crew really took care of me.
I ordered an engine off ebay to ship to Ohio. Two different guys helped me answer questions ro determine it it was right motor. Very happy with their knowlege and customer service. I didnt know the motor couldnt be delivered to my house. They provided me with the nearest pick up location. Will buy from you again. JH
Bill smith has helped me with new head light covers for 3 vehicles.. And several great tires also they going through great lengths helping with find the proper seat belt.. Thank you
Great family owned business with outstanding customer service! Every employee I have worked with has given me an exceptional experience. I recently needed a part for my vehicle and they were quick to let me know it was available and it was delivered fast! Thank you again!
Steve was very helpful. When he couldnt get me a part I was looking for he helped point me in the right direction even gave me the phone number to call and a name of a guy to ask for. I would have never found it without his help. He was a tremendous help. Thank you so much.
Working with these guys was a breeze, they got our products to us in a timely manner and the customer service is really responsive.
Weve been utilizing Bill Smith Auto Parts for 20+ years and will continue to use them for 20+ more. They are a pleasure to deal with, both before and after purchases. Sound, reliable parts at a fair price.
Fast delivery, good experience.
Great place located right outside Indiana. Its truly a huge place with a big selection, fair prices overall altho some parts seem to be very highly priced. Would definitely come back anytime seems to have most parts and properly advertised.
Bruno helped me out and saved me few bucks on a set of tires.
Fast shipping, good service. Especially thanks to Bruno, he handle my order!
Very clean shop nice people deal with took the two and a half hour drive down from Chicago they were very helpful they even sent me pictures so I can see what the part look like before driving the 2 and 1/2 hours to buy it big thank you to Aaron and Bruno
Thank you so much Bruno!
Very helpful. Bruno and the new guy did all they could to help me. Will always use billsmith for my parts that I need
Wanted to say THANKS. came in on friday and was having a horrific day until I came into Bill Smiths. Dealt with a Big guy looked unfriendly but he changed my whole day. Super friendly, made me laugh and helped me forget why I was even upset. great great service
Fast curious service! Highly recommended! They had my part delivered within 3 days!
Great communication and part was better than described. It was a long drive but it was worth it. Thank you
Great prices and very friendly staff, they always have what I need or can get it very fast if they dont. They also have a great selection of nice rebuilt cars, Ive purchsed two cars from them and havent had any issues.
Very professional. Ac went out during SUMMER, they got the part i needed quick to get me back to being comfortable. Thank you so much! Highly recommended!
I would like to thank the personnel at BSAP for a job well done especially Lance. My part came in as expected but I assumed it was coming to Danville, instead it went to Champaign. I placed a phone call to Lance who brought it to me in Georgetown after he got off work. Thanks for going above and beyond!
I bought 2008 bmw x3 rear door for $ 301After I install it the window glass was sitting down couldnt close at all after I unscrew everything in I realized the window regulator was completely broken ! Shame ! This is no excuse they know very well about it coz when u put a price tag u examine ur item or fraud !Then after I have to spend other $ 200 for labour & the window regulator.
Thanks for you service. Bruno really helped me when I came to get my window
Walked the u pull lots spending valuable time looking for my parts. As a last resort I called Bruno at Bill Smith,got my parts and did not have to walk the lot looking for parts. Thank you for the help.
Employee Lance was a HUGE help in closing a deal on a Toyota Hybrid battery for a family member. He was professional, accurate, fast, and personally interested in me as a customer. THAT is a super combination. It reflects on Bill Smith Auto Parts as a professional, customer-serving company. Ill not lost Bill Smiths information, though I live in the Louisville Kentucky Metro area. Dr. John D. Willis, PhD, President, Leadership Ethics Online, Shelbyville, KY
I stopped by to see my brother when I was in town, and the guys at front did not know him. That is actually impressive that everyone is so busy doing their job, they do not sit around and mingle. I am looking for 2003 BMW 530i parts and Ford Ranger 1995 parts. if one shows up there holler .
Had the part I needed at a reasonable price! Great customer service! Thanks Bruno and the yard tech whom helped me!
Good service by Bruno Called me when my window came in and was very polite
Bruno Davis was a salesperson for me he was excellent and in very helpful I would recommend Bill Smith because of him thank you Bruno
Always enjoy working with Bruno! Fair on prices and quick to help out. Really great service!
Highly satisfied with the service I received at Bill Smith auto in Danville. I would recommend to anyone! Talked with John, and will ask for him next time !! Thank You!!
I called last Saturday to see if you had a power steering pump for my car i spoke to John. I drove over from Urbana and John took care of me at the counter. Thanks for your help and great service.
I just bought a front seat for my Acura and have never been treated so well by an auto yard before !! Jon was professional, extremely fair and nice to do business with. I would gladly become a repeat customer !!!
Keith was a great help. though I needed to replace my entire headlight but told me it could be just the bulb. And it was saved me some money. Just wanted to say thanks for helping
Very reasonably priced parts, quick turnaround on orders and friendly staff! Bruno is the guy to call for your parts needs.
Very helpful staff!
Made a purchase through eBay. Couldn’t be any happier with the service I was provided! Mr. Brinkley, thank you for all of your knowledge & patience!
Super friendlyGreat customer serviceBest prices aroundHelped me get a new engine after mine blew upWould recommend
Drive hours to get. Part was slightly damaged. We agreed on price and we left satisfied will call again. Thanks Bruno
Bruno Davis gave a great customer service, was very helping. Best place to get your tires set up🤗
Thanks to Bruno because when Im looking for something he always find what I need for the right price
Always reliable for part most janky yards wont have good workers with a good since of humor and deals like dealing with bruno
They stand by their product. I had an issue with a door I bought from Bill on Ebay. It took me about 2 months to get the door installed and it just wouldnt fit. After a few emails Bills refunded in full for the door. You just cant find people this honest.
Great place to go when you need that odd part or hard to find piece to complete the project. Good customer service, clean & friendly employees.
Bruno was extremely helpful when I called. Amazing, excellent customer service! Highly recommend!
My name is Rodney and Customer service was excellent with Bruno he was very polite and knowledgeable
Total reviews rating 4.8
199 Reviews for Bill Smith Auto Parts 2023:
Review №1
2022-06-28Bruno is awesome man . Contacted Bill smith auto parts about a bumper and they got it to me in a week all the way to Atlanta . Great quality and fast service thanks
Review №2
2021-10-24I was looking all over the place for a rim that would fit my 2006 toyota corolla and after a few bad lucks i was able to come across Bill Smith Auto Parts on the Walmart website. I called them directly to ensure the rim would fit and I was able to get a call back from Bruno who did an awesome job in finding the rim. I ordered over the phone right then and there, received the rim in about 4 days and it was a perfect fit! I will shop here in the future and definitely recommend!!
Review №3
2022-06-04I have been ordering auto parts from Bill Smith Auto Parts since Covid started and have been extremely satisfied with every person who works there. Each employee went above and beyond to meet my needs and assist me in what I needed for my car. My recent order was through Bruno Davis who took the time to help me find the part I needed and shipped it to me right away. If anyone needs any type of auto parts from an honest, reliable and helpful business, I highly recommend Bill Smith Auto Parts. Thanks Bruno for your help.
Review №4
2022-07-26Bruno was a great help in securing the hard to find parts I needed for a fare price. Also, the person handling their ebay items was a great help. They answered all my many questions in a timely manner & directed me to Bruno. Thanks for the great team work.
Review №5
2021-07-20Spent $1200 on 4 new rims for my SUV and one rim is the wrong color. That rim is also incredibly bent—not sure how it passed inspection... Not only those issues, but one of the other rims is already scratched up straight out of the box. The auto shop that put the new rims and tires on my SUV called to ask if I still wanted the wrong color rim on my car, but at this point I had no choice since one of my tires blew last week and I needed the new tires on to avoid another blowout. Now I’m going to have to get a new rim sent out that’s (hopefully) the correct color and go back to have the wrong color rim changed out, paying MORE in labor fees when this should’ve been completely avoided. If you buy 4 of the same rims at the same time on the same transaction, why would someone from your store send 3 of one color and 1 of another color? How does that even make sense?? So embarrassing and ridiculous considering the money I’ve spent on these new rims (and now I’m going to have to spend even more money because of this issue).****Edited to add**** this company was very quick to address this issue and make it right. They were very courteous throughout the process. They sent out a new rim in the correct color and gave me a return label to ship the old one back when we got the correct one switched over. They even offered to pay labor costs for the auto company when they switched the rim over (they didn’t end up charging me, but this company offered to pay before the fact and that says a lot). Although this was a pain in the rear to deal with for months, they made it right and I’m pleased.
Review №6
2022-07-18Needed a gas door cover broken by detailer. Saw a potential match on web site. Called and who should answer but Bill himself. Quick overnight. Look at the match! Whoopee!
Review №7
2022-07-18Bruno was great to work with at bill smiths. The truck bed i got was in great shape. Would highly recommend them for your parts
Review №8
2022-03-29I definitely recommend Bill Smith Auto Parts. I did an engine swap for my 07 Kia Sportage and they had what looked to be a good engine. With all the pictures including of the VIN plate, I was able to verify the mileage and maintenance history on the vehicle and felt as comfortable as I could. Bruno was easy to work with and addressed any issues as they popped up. He even gave a credit back to cover labor when the engine arrived with minor shipping damage that was addressed by my mechanic with a parts swapout from old engine.Engine installed fine and really runs great! If I am ever in market for another engine, transmission or other salvage part that I cant find locally, Ill be checking their inventory knowing what they say and show online is what you get. And thats all you can really ask for in a good salvage yard.Thanks Bruno and team!
Review №9
2022-07-13Ive bought thousands of parts. Never this easy, called, ended up with a lower mileage motor than I called for within ten minutes. Shipped free, be here in four days. Highly recommend and will continue to use.
Review №10
2022-03-30Bruno was great, he found my invoice and emailed it to me. He was really good at helping me because I had ordered a headlamp through a third party.