Kerbside pickup
Yes
Big Lots in Springfield
Categories
Location on the map
Springfield, Sangamon County, Illinois, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 217-801-9102
Site: https://local.biglots.com/il/spr...
Site: https://local.biglots.com/il/spr...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (187)
Love the layout better than the other one.
I enjoy shopping here they have good products and really nice employees always enjoy this store
I love this place. They have a little bit of everything. The staff is very nice and helpful.
Always find myself spending hours here looking around at everything. Decent prices and friendly staff.
Great place to find that one odd thing. They are great. Staff is the best. From food to furniture to pet stuff. Best place on prices.
I am a consistent shopper at Big Lots. Due to the great prices..nice discounts..good service.
Great place and good prices. Can always find what you want.
The store was clean and the cashiers were pleasant .I went back to the furniture department.....where I was pleased at the professional attitudes of the employees. They even let me know, it would only be a soft hit on my credit...if I wanted to buy some new furniture or bedroom set. I will recommend this Big Lot store.
Huge store. Great customer service! Very friendly and helpful. It has an array of products there. Great furniture showcase. Id definitely check it out!!
Bad customer service! Cashier was on the phone the entire time she rang us up. She didnt listen when my husband asked about why no prompt came about about the rewards card. When asked about linking the purchase to our rewards card they claimed they didnt know how, though we had just had a similar issue at another Big Lots in town and the some how managed to fix it easily. The people working at this store are just poorly trained and have an attitude about things that are part of their job.
Great pricing department store for people who are not rich and great customer service
Entertaining for sure. Many name brand items thorough this huge site for shopping and finding the one you are looking for. Prices seem high to me, but most prices do these days!
Everytime I go into big lots I see something different.great prices! My kids love this store.
Nice place but were out of things I wanted and if there isnt a sale can be like other places.
Love this store. It is so nice to have a Big Lots on this side of Springfield. Store was super clean and very well stocked. We were able to find everything we needed and then some. They have a very good selection of food -- much better selection that some other Big Lot locations that we have been at before.
The new store on the West side in the old Kids R Us is nice. Very clean and well organized. Big Lots does not update its stores or renovate them like some of the other chain stores do. Go enjoy the fresh look.
It may a bit run down with not as good customer service and cashiers attitudes. May be hard to find what your looking for here unless your looking for holiday decorations and outdoor furniture. They do have indoor furniture like couches, recliners, etc. They may not be the best but its a pretty OK place for a easy in n out!
It was a very nice big store. Will be returning in near future
A sales clerk by the name of Tevin gave us really good customer service. He was very poilite and helpful. He loaded our purchase without us having to ask him to do it..
Loved my visit to the store need to have a remodeling done so you can extend and not be so cramped in. They have great deals in this store tho
While shopping is always a lot if fun here. I always walk out with many items. They have a variety of items & their holiday isles are always full of bargains. Was very excited to hear that they opened up a second store. My girls & I love shopping at Big Lots. Friendly helpful Service. Never crowded isles. Store is always stocked well. You will love it too.
Great place for quality products at a reasonable cost.
I can get some really good deals on food items here that I cant find elsewhere. I also buy rugs, candles, dishes, pet food, household supplies, beauty products, holiday decorations, knick-knacks and gifts here at great prices.
They have a lot of great selections to choose from, some decent prices as well.
Prices are right for the budget. You can find things that you need an affordable prices. Also, work on credit. With the Big card.
My favorite store of all time! I have a so many things from the store.
I wouldn’t recommend purchasing furniture here. The inventory is all over the place and the date in which you are to receive your purchase is unclear and a complete mystery evidently. Besides the two gentlemen that helped us (Brian and the guy in the back who helps load at night) who were EXTREMELY HELPFUL, the rest of the experience was something of a confusing nightmare. Also, the website is misleading.
Love this place if I am looking for something special.
You may or may not find it here but that is Biglots. You never quite know what you will find so If you see something you want.....BUY IT! It might be the last time you see it. It is not the best organized nor the cleanest store in the world but it can be fun to shop in to find that odd item you cant find anywhere else.
Friendly customer service and excellent prices. Always a pleasant shopping would definitely recommend going tonthe store!
I love bigots great prices everything I need is always there and they layaway plan is awesome plus they ate very friendly
Great store. And loved how clean the bathroom was.
Similar to a Dollar General,but a better variety.Clean well organized.My wife can spend hours there.
Friendly staff, nice variety of merchandise. Will repeat business.
Love the variety of items carried here. Its always a treat
Love big lotsNice storeIles are pretty crowdedPrices are getting higherFriendly store cashier
Heh heh hay, Ibe been ta a few of Dez here stores in me time, but let me tell you, Ube neber been to one of Dez stores wit people liken Mary and da udder staff at dis here store. Day knows how ta take care of an annoyin question askin, time consumin vermin likin meself. CUDDNT even get da deal closed on da first night. Had ta come back next day ta finish itofft. But, as usual in dis here store day got the job done and saved me awhile lotta loot because day answered all me questions. Me on da verge of tears cuasin hows much day cared bout me an mine. You tellem day Kerry da great sent ya and gib Dem a big ole bear hug an maybe day treat ya liken day treated me. Sniff sniff 😭I lub Dem fereber.
Its not like years back when Big Lots was affordable. I found it to be overly priced, and so very few items for Halloween. The holiday section was mostly Christmas.
Decent prices for a low-cost store could use an update.
Had a very good employee help me shop I believe her name was Angie or angela. She was a very nice lady
Shelves bare not much of a choice of anything in store
Whats not to like seriously big lots is a fun store to discover awesome deals
If I could give it a 0 I would. Horrible customer service. A manager interrupted while an associate was speaking to us to complain about the back room. When asked if an item was available, we were told to look online. This is the reason why retail locations are closing.
Its a Big lots...product everywhere...but some sales can be good
Selection and stocked items AWESOME. Youre toilet not so good, corrective action I suggest more water flow.
The best Big Lots in town. The staff here is friendly and helpful.
I love the variety of things available at Big Lots. I never leave without spending at least $20 on household goods and gluten free items.
Huge store best big lots Ive been too!! Furniture galore fair prices!!
Always fun to explore because you never know what they will have.
Variety of international foods at a reasonable price. Not a fancy store, but good prices. They carry a large variety from food, to cosmetics, gardening, and furniture.
Nice selection good prices
Easy to get to, good prices, friendly employees
Good place to purchase decorative items for the house at a good price. Store could use updating
Great deals nice selection!
Friendly staff, willing to help you find their product. The sale associate was avsilable to help.
Everyone wonders why retail is dying....ask for assistance and told go online and do it yourself.
Cheap stuff but not many products as youd expect
Excellent place to find as seen on tv & decorations for any occasion
Bought a fireplace. Everyone wants one. Have a nice payment plan with bug lots discount card. Have a decent refrigerator section.
Great deals, Good staff,
Awesome new store much improved from its early years. Nice and bright, clean and friendly employees. 👍
Everything is over priced for being a discount and discontinued store.
Great place to find great pricing.
Not as good as they used to be. Big Lots has gone down in general. This location is in need of a facelift.
Just heard they bought a west-side location, please dont close the other location. 😥
They generally have what I need, at a lower prices than other stores.
Reasonable prices and friendly staff.
Price matched an item in the store with the online price and honored the online price and was able to save about half the store price 😀
Theres not a lot in stock. But it is a newer store.
The prices are ok but check the expiration date on anything that can go bad
Not impressed! They used to carry so much stuff and then they move their store to the other side of town downsize everything you cant even buy a kitchen chair in there anymore
Well organized and good prices. The extra 30% off came in handy.
Great service and awesome prices!
I enjoy the variety and prices.
We got some good deals
The Springfield store seems to be getting more furniture in stock, gives a cleaner impression, and had fairly priced merchandise. Its not the deeply discounted place to find everything old that I remember from years ago, but in a 40-min walk-through, I found several items that Id forgotten I was interested in. Its very conveniently located just off I-55/I-72 on the east side at Stevenson Drive, & worth a look.
Nice uncrowded store but it is newNot open long enough to get cluttered
Love this place best shopping carts around and great deals
Prices are fair, store was super clean!
Sometimes you can get good deals.
Lots of things you cant get anywhere else in springfield il.
If you need anything shop here
I like this store. I wish they carried my favorite products consistantly.
Good selection, great prices, Friendly service!
Everything was great great customer service great everything
Just a nice place to fine odds & ends. Good prices.
Bought a sectional, an automon and a 6 price table from here about a month ago... Im in love with my living room and dining room
Great place 2 shop when youre in a hurry.
I had a 75per cent off item & they would not let me have it.
Disappointed in the small amount of products sure dont sell stuff like they used to
I loved the old Big Lots store. This new one isnt as good.
Great deals here!
Very nice store. Nicely organized. Good prices
Great place to shop
Big lots needs to come back to Wausau Wisconsin was always fun finding great things there please come back
Friendly she reminded of special discounts and my coupon.
Good store to shop at
Bought all my furniture here , people and management awesome
Sydney was nice introduce me to customer reward sign up. Very helpful
Great deals on toys for the kids!
Good deals on furniture. The store is clean and staff is helpful.
Prices went up to much
Good place to shop friendly service
Quick in, quick out carries the micro need anything fillers life requires.
I like that u can fit down the aisles but wish All items were priced
Good prices. Great place to get snacks
We found alot of stuff we liked and will come back and get
Disappointing. Wouldnt sell floor model - wanted us to wait 3-4 weeks
Place was very clean and got right thru checkout no problem. Cashier very friendly.
I like big lots they have stuff at is different.
Love the selections big lots has to offer
Foods from different countries-foods I dont find anywhere else. Like shopping there.
Like the low prices. But a lot of empty spaces on shelving. Just odd.
Love Big Lots great selection at good prices
We Love Big Lots!!!! Especially when Halloween is in season!!!!💀🎃👻
Always a good bargain and plenty of choices
Excellent assortment of household items I need
Mom always took me here as a child, now I shop here. GREAT PLACE
Great store..
We found every thing we needed
Love that they have dr. Teals products
Love this store
Lot more selection now. Nice
Good price for the items I purchased
Big lots got better, but it also got more expensive.
Always find what I am looking for
Great customer service, and clean!
Nice store, a little overpriced
Staff could of been friendlier
Rare snack items. Huge store. Not your typical Big Lots.
Like the difference things there
A fair range of ethnic foods.
Very friendly and fast service
Great customer service!
Great service 👏
I just love Big Lots!
Great prices
Stuff
Discount food and furnishings
Cashier helped me with a smile
Went in to buy a few things, opened a pack of donuts for my 1 year old to eat while we shopped,when i noticed green hairy like substance on the donut, it was mold.i told the store manager politely, he broke the donut in half and smeered the mold to hide it and said theres no mold, i can see where the sugar is starting to form.he basically gave me a stare and lied to my face about a moldy donut that my infant had eatin. hoping i was a mindless powerless shopper so he could walk away without any disturbance.HORIBBLE SHOPPING EXPERIENCE, Will NEVER BE BACK
Good place to shop
Always find good buys
Lots of Holiday fun!
Some of the best deals in Springfield Illinois
New store clean & organized
Big Lots has furniture, food and housewares
This is my store
Has something you cant give other places
I always find something interesting here.
Store is not organized
Good store to shop.
Very helpful staff.
Variety, low prices
Reasonable price
Nice variety.
Huge selection of various things
Okay but not the best
Always a deal
Overpriced.
Great place to shop
Great on every level
Love this store!
Dirty and disorganized
Good shopping
Good prices
Jacked up prices.
Great prices
Yay Big Lots!
Love it
Good prices
Brick
Clean
Horrible
Cool Finds
It was great had some great deals
Very good prices and variety 👍👍
Total reviews rating 4.2
187 Reviews for Big Lots 2023:
Review №1
2022-07-11Always have a variety of items. Found towel sets on reduced shelf. Purple and gray. Great gift for my grandson and girlfriend!
Review №2
2022-01-15This is the best Big Lots Ive ever seen in my 55 years. Always clean and shelves are full. Such a huge selection of items and I always find interesting things no one else has. The staff is great too
Review №3
2022-05-24Ok only gave it a 4 due to its a Big Lots...really a 3 otherwise. Compared to the one in Quincy it is much more expensive with less selection. Still found some bargains but excepted more.
Review №4
2022-05-20Love going here. Always have really cute decor.
Review №5
2022-01-06We never know what you might find in here. Good stuff the good prices I just wish they had books.
Review №6
2019-11-20Reasonable prices and friendly staff.
Review №7
2020-12-15Worst store ever!! We ordered 2 chairs for $740 not only did they not have the chairs they also told me it’s going to take a week to get my $740 back. I was never called to be told my order was canceled. Canceled on the day of delivery with no call or email nothing.Manager told me it would be a week or so to get my money back. If I want it sooner I should go to my bank.I SHOULDNT HAVE TO!!So they sold things they didn’t even have and I have to wait for my money.Btw..... customer service people speak broken English and are hard to understand. Plan on being on hold for at least 45 minutes when calling Big Lots 1-866 phone number on the website.I will never shop their dumpy stores again.Have a nice day!
Review №8
2021-12-08Awesome. Clean, organized and mostly stocked store. Great deals of course.
Review №9
2018-09-04Love love this store always a very exciting time in the store finding great prices and excellent service and awesome thing for low prices
Review №10
2020-12-17Its ok over priced iseen some pictures that Dollar General has for $15 & Big Lots wanted $30.Nice stuff but over priced as far as I am concerned. I did see some things that were nice and not priced badly either. But I am looking for the DISCOUNT part of Big Lots???