Big Lots in Elgin
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Elgin, Kane County, Illinois, US
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Site: https://local.biglots.com/il/elg...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
I had the best experience here with an employee named Brianna. She is an expert at what she do. Her customer service was awesome and I will hire her ANYDAY! Such a kind person when we need it the most. Plus, my granddaughter Delilah wanted to take her home with us. :) Happy Holidays All and to you Brianna.
Just bought some furniture there. The gentleman noticed I was browsing and looking at furniture and gave me his name if I had any questions. The gentleman that help me answered all my questions. He took his time with me I did not feel rushed and was very pleasant. He seemed to really enjoy his job. Definitely one of the better places I have been when I was shopping for furniture. Will definitely be back to shop for more. All your employees are very kind and helpful. Keep up the great work!
Im a new teacher and I was on the hunt for a few of your items. After searching 7 Big Lots stores, I still couldnt find everything I needed. However, this amazing store helped me find what I needed. They truly went above and beyond. Their staff was all very helpful and so kind. Thank you for a great experience! I now have what I need for my classroom.
Big Lots have a ton of Broyhill and Lane furniture. Nice looking and fairly priced.Outdoor furniture, rugs, candles and laterns are calling for nice weather. I was surprised how much stock the store had. The manager and Kristen were friendly and quite helpful! Now to win that $1000 shopping spree!
Prices here are unbeatable. You can find many household needs from storage two comforters and even groceries. Many items available according to season. Check consumer reports on any brands you may second-guess. However for the most part I have found this place to be a great discount shopping location.
Simply AMAZING! Id never really heard of this store until I saw they had a Serta mattress topper I was looking for. I decided to go check it out since it was the same product but for $70 cheaper than Kohls! It was incredible, I love the mattress pad topper and I even had money left over for some Serta $20 sheets as well! They also had so many great deals of beautiful furniture as well! Well be getting an apartment soon so this store will really come in handy for the near future:) Also staff was incredibly helpful and welcoming! 😄
Found our most beautiful Christmas tree ever from Big Lots last year and now the nicest sofa and love seat combo (Simmons) Ive ever had. The sofas were a lucky find as we were in dire need of new ones, but I had actually gone into the store in search of some Christmas lights that I was unable to find (had to be an exact match). Instead, I came out with something much nicer! I cant get over the comfort and beauty.
I enjoy shopping at big lots because I am able to buy name brand items, at such cheap prices! The store is always clean and organized and very easy to find a specific item that you’re looking for.The manager Vito, was so helpful, he went above and beyond, during one of my latest shopping trips there, he asked what I was looking for, then I asked him if they had the Bissell Carpet Shampooer in stock, he knew exactly what I was talking about, so he grabbed it off the shelf, brought it half way across the store to the isle I was at, then after answering specific questions I had about the carpet cleaner, I told him I take it and he carried it to the checkout area, so I could finish shopping, then loaded it into my trunk after I checked out, so I didn’t have to lug the large box to my car.
I go to big lots in the otter Creek Mall in Elgin . They usually have good prices on cases of water their food selection is fair but just because you find something there one time the next time it may not be there due to the fact that they are an overstock / discontinued product buyer. If youre looking for a novelty item for a gift they have some decent low price novelty type gifts
Monica has been amazingly friendly and Vito amazingly helpful. We are using their progressive leasing option and have had a few issues along the way. They have both been doing all they can to get the issues sorted and us out with our furniture. These are the kind of employees everyone should want.
They have great savings and I like them because theyre always so nice but sometimes the workers who are not cashiers just wander off and theyre not helping people unless theyre being called over the intercom and therefore makes people wait longer when they need help with something
Total reviews rating 4.3
199 Reviews for Big Lots 2023:
Review №1
2022-06-28Big savings on patio furniture plus the new member sign up!!
Review №2
2022-05-07Asst. Manager Vito helped me with an exchange of a larger furniture item. Helped unload the original, brought out the replacement, and helped load it up. Very friendly over the phone and in person. Couldnt have asked for better customer service, and couldnt have made the transaction any easier. I did not plan on buying furniture here but I will definitely be returning !!
Review №3
2022-02-22Great service from Jordan in the furniture department!! My first visit to big lots was a phenomenal experience thanks to him!
Review №4
2022-03-19A mess lol, and customer service... sheeesshhhh Alondra girl, fix the attitude hon.If you don’t like your job don’t work there! No help at all unfortunately, won’t be coming back to this location.
Review №5
2022-07-02I like the place good parking lot too
Review №6
2021-09-03I love this location. They are always nice and helpful.My bank account doesnt like it though. LOLDuring spring, they have the best windchimes at good prices, lots of cute gardne items. And if you are creating a fairy gardne like I have been, they have the cutest miniatures for it.Highly recommend this spot.
Review №7
2021-04-26Great store, we purchased furniture and the staff was helpful in the selection. We will continue shopping at this retail store. Staff is friendly and helpful. We had a positive experience with Johnathan and Hinsen helping out with our order and were very professional and courteous. I dont recall the store managers name but he also helped us and was very client orientated to his clients. I strongly recommend this store to everyone in Elgin.
Review №8
2021-07-21Jesse was awesome! He was very professional, knowledgeable, and helpful. His hospitality was excellent ! Brianna was also very knowledgeable and friendly. She gave us awesome customer service! Thank you Brianna & Jesse!
Review №9
2021-07-31The staff here really listens to the customer. I had several questions about a few items. They were knowledgeable friendly and the store was stocked and clean. Bree and her manager was super helpfulGreat customer service at this Elgin location
Review №10
2022-01-21Store seems cleaned and well managed. Atmosphere is causal and unrushed.