Kerbside pickup
Yes
Bed Bath & Beyond in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 815-577-6488
Site: https://stores.bedbathandbeyond....
Site: https://stores.bedbathandbeyond....
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Bed Bath & Beyond in other cities:
Comments (199)
Not the same inventory as it was before the pandemic. Limited selection on sheets and comforter sets. The employees are nice though.
Polite,helpful staff for prompt curbside merchandise pickup.
Friendly and helpful staff. Nice clean store with tons of items for your ... bed, bath and beyond.Updated review - returned an item to this store and they credited cc account only to take credit off for some unknown reason. Had to call cc company to go after them. Got money back from cc company right away, dont know if they ever got money back from bb&b. Shady practice
Great place to go if you are looking for something unique for your bath or bedroom. Little pricey, but the product quality it worth the cost.
I went in today after dealing with a nightmare for an online order from a third party vendor that delivered a defective product. Bob, the manager was EXTREMELY helpful. He took the time to listen and understand what happened. I really appreciate the excellent customer service he provided.
I love BBB but todays visit was very underwhelming. Stock looked very sparce, bedding area which is usually the prettiest part of the store, today the bed displays look like someone slept in them!! It was messy and very unappealing. I even asked the cashier if the store was closing because of how bad it looked.
Really nice stuff very high prices make sure you get your 20 percent off coupon.
I like BB&B. Tons of things for a home . Every time I walk through one of the stores. I come up with something cool and some new ideas.
Unfortunately, it was not a good experience tonight. I purchased a $25 gift card for my Mom to get a new shoe rack because hers broke. She went there tonight in the rain 25 minutes from where she lives to buy it there. Happily she found the one she wanted and went to the cashier. Presented her coupon and my gift card on her android. They, the cashier and the manager, told her she only has $2.50 left. Instead of really trying to figure out what the problem was and helping her, they accused Amazon of selling faulty gift cards. I went online and called in to double check the gift card amount and they were wrong.. It was $25. I successfully used and purchased online with it. Calmly and angrily I called in and told the manager this. She lied and said she offered to call in to check the accuracy. I wasnt there but my Mom wouldnt lie to me about that. The cashier probably typed in $2.50 on her register and didnt realize it. She was really upset... That couldve been avoided if they didnt automatically assume it was Amazons fault and tried to help her... after this experience, I will be taking my business elsewhere.
I really do love this store. So my company was having an event, and I wanted to make sandwiches for my drivers, but I knew my knives were old and I needed a knife to easily cut bread and one to make cutting vegetables with ease. I easily found a staff member to assist me and he was very knowledgeable in his field, he asked me some questions, and then showed me my choices, and gave his recommendations. I now have an excellent bread cutting knife and insanely awesome knife when I need to cut vegetables. He also showed me some cutting boards, and told me the best one, which I bought, this cutting board weights like 20 lbs. (exaggeration). Ive never gone into this store and walked out empty handed, theyve always had what I needed.
I called to see if they had a bamboo sushi mat roller. The very helpful gentleman I spoke with on the phone said that they did not have them in the store. However, he offered a suggestion to try using their bamboo place setting mat instead (which was on sale) because I was having no luck finding any sushi making tools locally. I took his suggestion and it worked great!! ...for a lot less! Thank you!!
Ummm, its exactly what you expect it to be. Every Bloodbath & Beyond Ive ever been to is an exact cookie cutter copy of any other Ive ever been to. So if thats what youre looking for, this is definitely a Bed, Bath, & Beyond franchise location. Theyve got lots of stuff that people living the typical life of conformity would want to have in their homes, with a gratuitous markup, of course. I had to go to BB&B for a Christmas present, but honestly, if there is something you really need there, unless you have to have the precise brand name product that only BB&B carries, you can no doubt find it at a significantly cheaper price online. But that is all up to you, Im just some cynical guy on the internet with a bad attitude, probably not the most reliable source available.
Although BBB is a bit pricey, I can generally find some deals and am able to use coupons.
This store is laid out very nice. You can see almost everything from just walking the main isles through the store. I would love to have almost 1 of everything from this store! Staff is very helpful and will even check online for you if they dont have something youre asking for in the store. I LOVE that they provide free gift wrapping at the self serve wrapping station. It saves that extra step of getting wrapping paper, ribbons, etc.
I wont spend $100 on your coupon to get a % off! I will spend a decent amount to use your coupons .
Ive definitely been to better and much bigger bed bath and beyonds. The layout in this one is just wonky. But the employees are extremely nice. No hassle returns. And even though it didnt work out for us, a female employee went out of her way to help us decide on a mattress topper which was really nice.
Well stocked, clean and organized. Found a great deal on a crock pot and had a $20 coupon
Sometimes light on floor staff but they have a wide variety of products at good prices and they will help you find or order things if they are not in store. PLUS there is a FREE gift wrapping station. Love that for last minute presents on the way to a shower!
Customer service is top notch at this location! Everyone is so nice and not annoying. Everything is stocked well. I just wish the company wouldnt get rid of fall scents like cinnamon apple. I firmly believe cinnamon is a common house hold scent that you can never go with out.
Basically turned into a junk store with Macys price tag
The staff here is polite. I was looking for a microwave for my new apartment and Beth was incredibly patient with me even though I was very indecisive. I will definitely be shopping here again.
Ana is very immature and doesnt have any people skills. Send her back for training. She was making a comment about me to another employee because she wouldnt listen to me and she thought I was ready to check out, which I told her 3 times while waiting at customer service to pick up order I placed.
Although there was a slight technical delay printing the registry I was looking for, the two team members who assisted me were very pleasant and went above and beyond to make sure I had everything I needed.
They provide many options in all categories for the home. The store is clean and the staff is very helpful, no issues with this store. We were lucky to have a 20% off all purchase, so it was very good visit!
These stores are great. A little pricey, but I know Im getting something of high quality when I come here. I often leave with more than Id planned on buying!
Clean store and helpful staff
Great store with great stuff.But the smell of air freshener and other aerosols are so strong in this store my eyes were burning after 5 minutes and my sinuses closed up....
There also seems to be stuff everywhere in this store. It kinda seems like a safety hazard walking around there. Especially over by their clearance section. Not a place I would recommend bringing kids to because of all the glass and tripping hazards. The prices are also expensive. Much cheaper on Amazon.
Well organized, didnt have many sales reps to ask where things were, but rep at the register answered my question while ringing someone out, love that they can multitask!!
Staff was very helpful, little pricey but competitive. (Online coupons 👍) bought multiple items, 1 was not in stock. Shipping to my home at no cost. Did this once before had item in 2 days
These places always get me , never realized how specific you could get designing your home pallet , bed sheets , towels , pillows , comforter sets , home goods , bath products , and any other thing you could possibly think of to go inside a house. Beware!!! Signing up for their email list is like that friend that calls you thirty times a day... they never dont have a deal or something special on advertisement
This looks like a typical BB&B but the employees make this store stand out. The managers have always gone out of the way to help. I have only had to ask for help 2 times but both were handled very professionally and expediently
It has a lot of home stuff in that store I like it.
Didnt find what I was looking for but didnt find it at 10 other stores either , but the customer service here was exceptionally great ,The one girl tried to look it up on their web site , thank you , and she walked over to look for it on shelfs to verify I didnt miss it. Thank you girls for your profesional courteous help
What a messy store, its like a garage sale only higher priced stuff. Sales lady tried to order the things I wanted but were out of. It was so painfully slow, I just walked out. No wonder the brick & mortar stores are going out of business, I think this place is on its last leg
The staff was helpful. Not much of a selection on canisters. Plastic with a high price. Couldnt find a sugar bowl. Left with nothing.
I picked up a present for my wifes birthday and it was very pleasant and easy.
I recently went in with my fiancé to begin our wedding registry and the staff was absolutely wonderful!! Everyone there was so helpful and kind and ready to jump in to answer any questions for us!! We were so grateful!!
My wife and I always get a deal if you know what you want. Great on helping you what you need or looking for. Never had a problem returning something.
The girl at customer service could not be bothered to listen to what I was saying when shopping for a bridal shower to receive the registry I repeated the symbol name several times and even spelled it for and she still couldnt manage to get it right then called the manager who continuously abandon me to check customers bags as they walked out the door spent over 30 minutes just to get a few pieces of paper with no real Direction or guidance I was sent on my merry way. I had to stop into the ladies room where I find no toilet paper no soap and completely disgusting when I spoke to the manager about it she looked as if this wasnt her problem got an attitude and walked away the store was not cleaned and very disorganized and staff was not useful not helpful not friendly except for this one very nice lady I wish I would have got her name after what seemed to be an hour of wondering the store trying to find the perfect gift for the happy couple I was rescued by very delightful person who not only told me what to look for help me find it showed me where I could wrap it and then rang me up.
Jennyselena92Hi I’m home I am going back home now to get home from work today and love to get home to work with my dad to come home from school tomorrow so sorry to come back later but I’ll be there tomorrow night sorry about your dad and dad so much for the Christmas stuff and I love love to love and talk about love and talk and work talk about your dad about your love for Christmas love love dad dad and love to talk about your your big day tomorrow I don’t think you ever want that one and you want him I know that he will talk
More of an appliance and home goods store than personal items
Something for everyone at this store. Prices are a little higher then normal. I suggest signing up for their mailing list and text club for coupons.
I love this store has alot of things I need like canoli forms
I love this store! The associates are great and always helpful.I usually find what Im looking for and if I dont.... I probably dont need it! Lol
Great store, wonderful salespeople was only going to spend about 30 dollars and spent 115. Lol
Very disorganized, maybe post Christmas clutter. Short lines, but almost every customer had at least one item that required a price check, resulting in long waits for everyone. We will think twice before returning.
Disappointed at my shopping experience. There wasnt much selection in bathroom items.
If heaven was on earth it would be here.
Love this place. I always find way more than I intended on buying when I visit this store. The staff is always very helpful.
Me and my wife shop here once in a while. Prices are affordable n we like the 20% off coupons on anything you buy..
Good place to wonder around and be made aware of the selections of home items the store carries. I can always find something I need or can use.
This place is convenient for me. They stick a large array of home goods at a reasonable priceOften coupons are available for deeper discounts.
The employee who helped us find the right Down Duvet and cover went above and beyond. She was very knowledgeable and friendly.
They take multiple cupons..I love this place..Its always a sale and even when its not,its still reasonable
Store was kind of messy. I was disappointed.
Had exactly what I wanted. Reasonably price. Very very clean. Yeah. Your a winner.🏆
Great selection but crazy prices. Hard to shop at a place with those high prices with so many other options out there.
Love your store Friendly service convenient location!
Not as stocked up as I would think. Hardly any Halloween decor. Found what I was looking for tho
I can invariably find the household items needed here. When using the coupon, prices are very comparable to Amazon.
Found everything that I needed, but there were a lot of empty shelves.
Great Customer Service. From the ones helping on the floor to the cashiers and the managers!!! Great people!!!
Great place to find a good bargain but there is not a lot of workers there to ask a question if you have one.
I love this place....they have just about anything other stores dont.....very knowledgeable employees!
Clean store, love the clearance options, and friendly staff
Tons of items , fair prices, good service , we had a good experience shopping in this store
Nice clean organized store. Love all the different household sections. Easy to shop
Great! Staff very helpful and even got a good discount for some very nice bedding.
I did a curbside order. It said 2 hours, now they say it could be 5or so hours......very disappointing
Always great deals in clearance section. Able to use coupons on top of clearance price for even better deals.
Excellent store to purchase items for oneself or as gifts. Beautiful environment and staff
Great selection, madd stock
I had very helpful and courteous service. Thank you
I went in got what I needed and lofted. After holidays I had to bring my gifted back with no problems.
Great place to purchase a variety of household products at a reasonable price.
Always very pricey and we always walk out empty handed.
Great customer service! If its not in the store its online and they offer price match !
Nice items there but a little pricey. Im biased though I hunt bargains.
Had everything I needed at a great price.
But a ninja coffee maker, for $59.00 bucks compered to Target $100.00Order on line pick up in the store
Good deals here, just wish the store was bigger.
Went here with my girlfriend and her mom so I really dont know what to say but it seemed cool to them I guess?
I love this place. The cashier was so nice
Very interesting place. Feels homey. A nice customer service
Its super hectic and hard to find things it near impossible to steer your cart throughout the store
Store has a lot of stuff you need for bedroom, bathroom, kitchen and a few more things you didnt know you needed.
As I walked in the store I was immediately asked if I needed assistance. Now thats what I call service.
Friendly, great selection, fair prices, love coupons.
Variety of different home items. A good place to buy gifts for a wedding or new home.
This store is always clean and organized, and the store clerks are always professional.
Good place to find what youre looking for they have everything and more
This store has a lot to offer, but is way too pricey compared to Ross store across the street
Clean and a good deal if you have the 20% off coupons.
Organization, if you forgot a cart they have a cart in the back
They have good buys & the help is very nice & they help u right away
This store was very unorganized and things were just throwen everywhere.
I found what I wanted quickly and the staff is very courteous and helpful
Had what we wanted in stock with curbside pickup.
Fast and convenient service. Great customer service.
Has all sort of helpful household.& personal.care.items too.
You must have the coupon when shopping here otherwise you end up paying more than needed.
We hope the life of this store lives forever and never close
Dont sell baby things
They had what I was look for and very happy with the service.
A little bit of everything. Great customer svc and the coupons!
Kinda claustrophobic but reasonable prices and nice staff
No too busy. I was in and out in 10 minutes.
Very helpful employees. Clean as always.
Nice ---was just looking to get ideas for the hoss8. Will be going back to get thingd
Great store, my wife loves it.
Was considered the meat market of joliet but has slipped with prices lately.
Organized store with helpful staff
Everyone there very nice and helpful and a very clean place
Angela is cool. Thanks for the great customer service. 😎😎😎
They are easy to work with Very nice staff
No one around to help. Too many customers to check out.
Very friendly and helpful staff
Ok store. Seems very disorganized.
Great products and very nice people!
Love it specially when there are many sales
Typical BB&B. Friendly staff helped me get coupons.
Clean new store.
Courteous staff very helpful in and out with ease
This is the place to get utensils like towels and other bathroom accessories
Lovely place and very helpful staff.
Always great customer service
Great products and nice helpful people!
Great place to go in and look around
Best store on planet Earth!
Good prices and decent quality
FYI, they open@ 9a.m. not 10:00 as per google
Super organized and friendly.
Great service
Great staff and selection
Unless you have a coupon. Prices kinda high!!!
Always have everything
Thats my favorite store
Always nice to browse around here.
Great stuff for your house
Only place I can buy marshmallow Shooters at
All kinds of stuff for the house
Very unhelpful people
Ok if you have coupons
Aisle narrow but great shopping
Has a little if everything for your home
Couldnt find the shower curtain
Favorite store! With coupons!
Staff are great
Great store
Small store small selection
Favorite store.
Friendly and helpful associates
Lots of merchandise for high prices
Hard to find help in the store.
Ok place
Easy, hassle free return
Just ok
Great selection!
Always has what we are looking for.
Nice kitchen item
Needs to improve customer service
Isles were crowded and cluttered
Very nice
Lots of nice bedding
Has a lot to choose from
Great employees.
Love there candles
Browsing for future purchase
Help was available that was great
Home of the seen it on tv
Great
Good finds
Junk.
Very helpful,
Great
Very helpful!
My coffee place
Service is slow
Good
The junk and overpriced
Lots of sales
Picked over
Very clean
Clean
Great people
They moved
Really nice
Clean
Total reviews rating 4.2
199 Reviews for Bed Bath & Beyond 2023:
Review №1
2022-01-21I want to give a huge shout out and thank you to Trish, who managed to help me in 10 minutes when numerous people on the phone help lines spent hours NOT helping me. So I cant thank you enough! I was ready to give up on BBB, but you personally changed my mind. I hope your managers read this and realize how hard you work and how knowledgeable you are. Thanks again!
Review №2
2021-10-07Hi there so I have lived in Joliet all my life and this location is my first available and closest to home. I have always had a great experience coming here when I come in I am greeted by whoever is near the front door or the front register. I know where to look for items and when I do need help I just ask and someone is usually there or someone will be sent to the area that I am in. I do feel that management is great when it comes to ordering anything that I might need that is not found in store. I do notice that it is fairly clean and I don’t ever see garbage on the ground. Parking there’s a lot of parking available so I don’t find it difficult to find a spot to park. I know they work pretty hard there I see the same people there so I know there is not a lot of turnaround when it comes to who works there. I would like to shout out Bob that is the manager there that has helped me before and is very nice and professional
Review №3
2021-12-29BBB has been undergoing changes.The company seems to be more of an Ugg knock off retailer.Half the Merchandise they used to offer, the BBB stores are thinning product.Dont bother looking for kids merchandiseTheyre not carrying anything for kids anymore.The store is headed for eventual online shopping only.Products that entrepreneurs would land at BBB, are also no longer.What to do with giftcards and credits?!Maybe Shark Tank can turn this company around. Nah.
Review №4
2021-12-02Don’t order online from bed bath and beyond!! I have been waiting over a month for my package and continue to get new arrival dates. I tried to leave a review on their website and they flagged it for not being in their guidelines!!? Now I’m waiting 30 minutes on hold to speak to someone on where tf my package is. Best bet is going in store!
Review №5
2019-03-02I havent been to a bed and bath in a long time. So I wasnt sure what to expect I had a lot of questions and was a bit lost to tell you the truth however I did run into some very helpful staff who guided me until some really nice purchases for my home, which really improves the quality of my living also I made was made aware of a nice savings program that I was happy to take advantage.
Review №6
2021-01-11My favorite store, next to a great craft store. This place has everything ! Sweet people. Happy faces all over. Very helpful. They are a bit pricey but their products are quality. We love shopping here for all of our storage needs! Great selection of storage for every room!
Review №7
2022-03-25Been shopping here for years great place great people.
Review №8
2022-05-15Employee was very nice..helped us tremendously
Review №9
2022-03-06Typical retail store. I feel they are a bit overpriced.
Review №10
2020-10-15Parking lot Pickup worked out beyond perfect. This company is a gem. Shop when you can.