Bed Bath & Beyond in Champaign
Categories
Location on the map
Champaign, Champaign County, Illinois, US
Service options
Health and safety
Accessibility
Planning
Payments
Site: https://stores.bedbathandbeyond....
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Bed Bath & Beyond in other cities:
Usually good about having those items the big boys wont stock. Usually good quality, too. Did not have twin size bed sheets in stock which seems like a common item to me. But they took the time to show me they were ordering it and gave us a confirmation printout of the order. 20 percent discount by ordering. The sheets are 1000 thread count 100 percent cotton and the price seems big, but they last a long time and have a good wide band of elastic all around them. Some things are ok buying discount, but we feel, if you can (and we cant always), it is better to pay some more and get good quality.
Last time I was in they priced matched an item and got me to sign up for the beyond+ Annual membership to get another 20% off they told me I’ll receive another coupon which you can do it again with. Just tried it and they said they won’t do it so they basically lied to get me to sign up for the membership. False advertising for memberships is not okay and bad business. Definitely calling corporate, it’s bad enough your prices are outrageous but to lie to boost memberships is just awful.
We went here to return something we purchased from them online. Customer service is in the greatest thing in the world here, and the return policy can sometimes be ridiculous, requiring form on top of receipts. that being said the staff were always nice and theyre always willing to help out.
This BB&B is like most others in that theyre backed to the brim with stuff and makes you feel very claustrophobic in their space. They always seem to be 1-2 cashiers short in this store too. My last visit was the fastest wait Ive ever experienced and still waited about 5 minutes to checkout. We also did our wedding registry there and felt that their salespeople are really pushy about registering for 3/4 of the things in their store, even stuff you dont need.
A toy store for adulting. They got nearly everything you didnt know you needed. The kitchen gadgets alone could keep a person browsing for an hour. Its impossible to walk through the store without saying Oooo, I want one of those! From the cool techie knick knacks to the super practical pots and pans and bedding and towels, theres something for everyone and every room of the house.
I had to return an online ordered item that arrived broken. I had originally called customer service, but discovered it would be simpler to just bring it in.The staff was incredibly helpful, and though it took longer than I would have expected, the order was abnormal for several reasons (out of state, coupon), and instead of making a big deal over price/tax differences, they refunded me a small amount. I was disappointed that a Christmas gift couldnt be given on time, but they certainly did the best they could to make it right.
Total reviews rating 4.3
136 Reviews for Bed Bath & Beyond 2023:
Review №1
2022-04-23The store is awesome! I love it. Only problem is, I always get emails and stuff from them, and everything I want to buy isn’t available in store. I either have to buy it online and have it shipped to my house (easiest option), or go to the store and have them order it for me and go back and pick it up. I would give 5 stars if the inventory was boosted a bit. But still a great store!
Review №2
2022-03-27The sales lady was very helpful from the time I walked in the door. Took me directly to the item I was looking for & even opened box to check out extra info. Very satisfied, coupon helped as well.
Review №3
2022-05-21The folks here were very kind and helped us place several online orders to honor our coupons and have items shipped. Wish more places were this helpful!
Review №4
2022-03-07Not very organized and their card readers were down. We ended up just going to Target where we found the item $50 cheaper.
Review №5
2022-02-11There prices are twice as high. Not a lot of colors to choose from. Most colors are neutral. Customer service was great.
Review №6
2021-11-24I went to Kohls for an Amazon return and stuck around looking since they gave me a gift card. $5 wasnt worth feeling dirty walking around there. Bed bath and beyond was clean, smelled great, and had a wide selection of what I was looking for.
Review №7
2021-11-27I went to this store to pick up an item that was showing as in stock at this location. After a walk through the store, I couldnt locate the product. I sought help from the lady at the entrance counter, who looked it up and saw they had 2 in stock. She said she was on hold on the phone, or shed help me. She asked another cashier about this item who pointed to a location Id already been and stated that it wasnt there, only another brand. They said they didnt have time to help me and got another employee over, who looked around the same area and then suggested that they could order it for me. Each time I encountered a different employee, NOT ONE of them actually looked for this product outside of the one area they thought it should be. This was the laziest service Ive ever seen.They even changed the stock to out of stock after I kept looking, saying they must be or now. I then proceeded to order it online, and lo-and-behold... the item was door dashed to me tonight... from that store.Thats some epic level customer service failure.
Review №8
2022-03-23Still fun to go.look around, but prices are too high. Unfortunately I can get the same things online for less.
Review №9
2021-11-03Good choice of products, but customer service must be improved. I left without purchase.Shop managers did not know the assortment. I waited 20 min at the check out because at first there was no-one there and people were waiting in line. After someone showed up, the process was very slow
Review №10
2021-06-29I think that the store could be organized a little better but the employees that I dealt with were very hepful and made my overall shopping experience a good one.