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Phone: +1 309-357-5198
Site: https://www.baskinrobbins.com/
Opening hours
  • Monday:5AM–7PM
  • Tuesday:5AM–7PM
  • Wednesday:5AM–7PM
  • Thursday:5AM–7PM
  • Friday:5AM–7PM
  • Saturday:5AM–7PM
  • Sunday:5AM–7PM
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Total reviews rating 3.8

19 Reviews for Baskin-Robbins 2023:

Review №1

2022-05-14

Apparently they are still out of supplies, but well stocked on attitude! They didnt have half the flavors, no waffle cones (of any kind), no cherries, and no nuts. The clerk didnt wash her hands or wear gloves while handling our ice cream. She also was not friendly.

Review №2

2022-07-16

Delicious but almost fell on rugs that were folded up on floor

Review №3

2021-09-14

Horrible snotty customer service in Canton, ILJust went thru the drive thru Sept14 at 4pm. Mom was driving and went past the ordering speaker because you cant read the menu that is up farther. She wanted a prepackaged quart of chocolate. A car pulled up behind her, so to be curteous she drove around to the window to order. A young cashier was snotty to mom from the start. Mom said she had a question about the prepackaged ice cream...Cashier asked What about it? Mom asked did they have chocolate, (because last time they only had vanilla)to which the cashier replied I dont know.. she asked someone and came back with a quart of chocolate. Mom asked do you have a special, 3 for so many? Cashier replied I dont know and seemed highly irritated... mom said shed like 1 strawberry, 1 vanilla, and 1 chocolate...meanwhile another associate brought 3 chocolate quarts to the window. Cashier told the other worker she didnt want 3 chocolate...There is a Dunkin Donuts in same store, and they are constantly out of certain donuts. Mom asked what kind of donuts she had left...(mom was after 1 jelly filled something.) Cashier asked if she wanted a chocolate donut or powdered top?? So I said A chocolate donut with filling (cause I couldnt remember name and was trying to help.) Mom was like no, something with jelly filled. Cashier got nasty, and refused to let her order a donut saying she was backing up the drivethru line and needed to come inside. My mom can barely walk, so to deny her the order that was sitting right there is beyond cruel. Hope that young snotty worker is happy.ps. When your waiting on a customer its customary to let the customer finish ordering before you start telling them totals. Neither of which was done or even asked what else can I get you ...

Review №4

2020-03-07

Went to Baskin Robbins last night. They were out of cookies & cream ice cream, vanilla ice cream and things to make banana splits in. We were charged full price for 1/4 of the size of a regular banana split. Not a good experience.

Review №5

2019-05-09

Great ice cream. Hard to beat Baskin-Robbins. Theyre the pros. The ice cream shop is located in tandem with Dunkin Donuts under one roof. The establishment has a drive-up for your convenience. Prices are reasonable.

Review №6

2019-01-06

I think the workers should be wearing gloves when scooping ice cream. Only about 10 or 12 of the flavors had labels, just like last time i went there. Severe wasnt sure what was in some flavors. Found a hair in my ice cream, that was nice.

Review №7

2018-07-23

To many flies landing on donuts, ice cream, tables, us, windows, floor, they were everywhere.And did you know Everytime a fly lands it vomits.My uncle used to tell me that every time a fly lands, it poops. It turns out, thats not true, but anytime they land on your food, theyre more than likely throwing up on it.In a recent survey participants were asked which critter would cause them to flee from a restaurant the fastest: Rodents, cockroaches, flies, ants or snakes? Sixty-one percent of respondents said cockroaches would do the trick, but scientists say that the real threat comes from flies, which carry twice as many germs. And it only gets more gross from there.For starters, flies like to eat the things we consider revolting, such as feces, trash and rotting animal carcasses, to name a few. Because flies cant chew (who knew?), they have to throw up enzymes onto their food, which dissolves the food so they may slurp it up. So in other words, if a fly lands on your burger and wants a bite, he or she will puke on it.Now that definitely sounds disgusting, but the real danger in a fly landing on your food actually has to do with the insects body. When they land on all those dirty things, they pick off bacteria and viruses. Those germs get caught in their legs and the tiny hairs all over their bodies, and can be transferred in just one second. So, rather than letting a fly leave cholera, dysentery and typhoid-causing bacteria on your food, you should probably just toss anything they land on.

Review №8

2019-04-07

Best ice cream ever I love it their and its a good place to take ur special someone their for a date lol

Review №9

2019-06-30

Love it. The upside down sundae is AMAZING and they need to keep the ice cream and keep it on the menu

Review №10

2019-03-13

I usually go through the drive through and it is very fast and everyone is SO Friendly!!!

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