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Banana Republic Factory Store in Aurora

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Phone: +1 630-851-5135
Site: https://bananarepublic.gap.com/s...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–6PM
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Total reviews rating 4.3

62 Reviews for Banana Republic Factory Store 2023:

Review №1

2022-08-16

Not sure whats happening but store was almost empty of the merchandise. We were advised that new collection is getting dropped. But as a customer I would expect store to always have minimum to support a shoppers need. Was looking for polos but all what was available was white or black that too in few sizes.

Review №2

2022-07-11

Got some good pants for work. That fit me well. Prices could be better but $70 for two pants is fine with the sale

Review №3

2019-10-21

Store is nice and big so plenty too look at. Also seemed cleaned and up kept which is always appreciated. They didnt have what we were looking for, but other then that its a nice store. Would probably be back on another occasion if looking for everyday clothing. Thank you!

Review №4

2022-07-12

Great selection of clothes. I don’t know why I stopped shopping at banana but will definitely go back!

Review №5

2021-07-08

I just want to thank and acknowledge employee name is Gaby. These days seem to find less of good help and great employee’s. She did an excellent job, it’s customer service to the fullest. I had a funeral/awake to attend within a couple hours and I couldn’t be happier leaving there with my purchase. Thank you the outfit definitely made me feel more comfortable and noticeably formal.Thank you again Gaby!

Review №6

2021-08-22

Absolutely awful experience.Had about 7 employees in this relatively small store and they refused to grant access to their dressing room. We were told to purchase items, use the mall bathroom, and return.After struggling to try on items over clothes we found some items and drove and hour back to our home. Security tags were on the dress.Now we have to drive bag and receive more awful service.Get better staff. No help whatsoever.

Review №7

2021-03-06

Found some amazing deals here. High quality clothing for a reasonable price. The staff greet you at the door are are extremely helpful. Spent about 300 and got 4 pair of pants a dress and 3 shirts. I will visit again soon.

Review №8

2021-08-07

Looks like the shortage of available workers is showing up evidently.The new bunch of associates working here seem to have been hired off the streets without any training.Our earlier visits to this store have always been a good experience.But these new folks dont seem to have any idea of customer service.Someone please remind them that their hourly wages come of out of the customers pocket and theyre not volunteers there.And when a customer says a thank you at the end, despite the pathetic customer service, atleast have the basic courtesy to acknoledge it instead of looking away with a smirk.

Review №9

2022-06-03

The store looked like a warehouse and did not have much selection.

Review №10

2022-04-23

Shirt fits for guys that are in a little better shape than average

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