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Phone: +1 708-387-0900
Site: https://www.att.com/stores/illin...
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–5PM
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Total reviews rating 4.3

51 Reviews for AT&T Store 2023:

Review №1

2022-01-01

I had requested 4 lines be added for the Black Friday Special. The associate added the lines and said everything was good to go. We’ve waited a whole month and no news about the phones. Then they notified that the lines were cancelled and said they couldn’t help us with the promotion price and it would be an extra $10 a line if we added them now. Terrible experience with AT&T and will be looking to change providers.

Review №2

2021-09-18

Associate didnt even welcome me in or say anything. just opened the door and left me aimlessly waiting while he helped another customer. left after 10 minutes with no words or help.

Review №3

2020-10-16

Didn’t catch the girls name working last night. But she had great customer service, helped me in a very quick and professional manner, and got me set up with the phone I wanted! 10/10 would recommend this store and the rep that helped me! (iPhone 11 Pro Max)

Review №4

2020-08-27

The rep was extremely curtíos handled everything quickly provided info helpful to me.Very pleasant visit. Very satisfied.I have avoided this location in the past because previous employees were not welcoming and didn’t pay much attention to my needs.

Review №5

2019-11-03

By far the best service/experience at any phone carrier store I ever had. Jarrett and Saun definitely answered all my questions and helped me out a lot. Glad I went there instead of any other AT&T store. Give them a raise ! lol

Review №6

2018-09-27

Mike is awesome! Got a new phone and he explained everything and transferred and set up everything as well. Even set up the Bluetooth in the car but for some reason I couldn’t get the contacts to go into the car but I’ll be going to the dealership to get that fixed.

Review №7

2022-03-26

Great store very fast and informative

Review №8

2017-12-17

Marty was a great help in helping me get my iPhone. He was patient and made sure every step of the process was explained and that I was satisfied. I am very happy and will return in the future. Great job Marty!

Review №9

2019-01-08

I went to the ATT store in Hodgkins after 2 weeks of trying to get new phones. The reps on the phone were so bad that I was ready to cancel everything!! Wes and Michael were AWESOME!!!!! Helpful, knowledgable and wonderful to work with!!! Highly recommend!!!!!

Review №10

2018-08-14

I was picking up a phone from an exchange at a different location I asked to make sure I was still getting the 50% off phone discount and was told yes. Ive been on the phone every month since I switch to att. Not only did I get lied to at the stores but over the phone as well. I completely regret switching to at&t. My advice is dont do it.

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