Kerbside pickup
Yes
AT&T Store in Cicero
Categories
Location on the map
Cicero, Cook County, Illinois, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 708-477-6590
Site: https://www.att.com/stores/illin...
Site: https://www.att.com/stores/illin...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
AT&T Store in other cities:
Comments (26)
Went here when needing to upgrade my iPhone 6 Plus walked out with a new iPhone 11 in less than an hour. The associate Alexis was very helpful and knowledgeable.
The man try to help us , but he has no authority, the policy of AT & T is so badWe wait more than one our to speak to somebody to remove the suspension on my line , the mistake was from hanging system of them 😡😡😡
Alexis Urvina gave me great customer service, fabulous personality and very knowledgable of iPhones. Enjoys her job. Great service!
Great service. Everyone there is nice. Would recommend to anyone
Very helpful staff. Took time to help me figure out my 2 bills since text messages dont give account number .
Ishmael showed great friendly energy and was eager to help my aunt and I with our phone service.
Came in because a different store treated me very rude. This staff is great, very helpful and are patient with you.
Very helpful, very good workers, very polite, thats really good costumer service
Good customer service
Wish i could do it 0 stars.So we were thinking about it an we made the caucolation and we saw that it was almost like if we baught a car
Cris was awesome! Got a new phone and its working great!!!
Great staff
Good service, I came grab a line. Everything went fast.
Misleading offer, it doesnt tell you all the extra ATT charges is a lot of money. Additionally, I went and told them I have a $ 250 bill and they told me not to worry that is not the price they are going to charge you and in the end they charged it, do not buy in that store, they only tell you that they do not know that they charge att, additional , but how are they going to say that without being an authorized store.
Bad experience, they sold me a phone that was not and it turned out to make everything more expensive, I do not recommend going to that store
Excellent service the best of the best I recommend it
Total reviews rating 4.5
26 Reviews for AT&T Store 2023:
Review №1
2022-05-23I had a wonderful experience here at AT&T, Eddie helped me out with a personal issue and it was resolved within minutes. Great customer service!! Highly recommend Eddie 5/5
Review №2
2021-05-03I came in to the storw just to get some information to see if ide switch to AT&T but man did Alexis go above and beyond. Alexis is very knowledgeable about everything i would throw her way. She made things easy and simple to understand and even helped me loom for the best deal. Her customer service is what made this location stand out to me. I highly recommend stopping by and talking to Alexis, she will not disappoint.
Review №3
2020-07-25Ismael is the man! Extremely professional honest and kind. Since the first day we came in he warmly greeted us explained to us all our options after running credit, and explored all deals and promotions to save us money. We are more than satisfied with all his help! I highly recommend him and this store! The day we went to get the phones they didn’t have the phones we wanted but ismael and his team took it upon themselves to call other stores to get us the phones we wanted. when they found them in stock at another store they drove to go get us our phones! That’s what i call going above and beyond for the customer! Great service thank you so much 🙌
Review №4
2020-05-21Their customer service is great! Wow, all of the associates that I worked with (Ismael, Alexis, Angel) were really incredible, and they all went out of their way to help me. I came in wanting to switch from postpaid to a prepaid service but ended up upgrading my iPhone instead haha! And learning about a bunch of great deals. I left the store very happy. I came back the next day to trade in my old phone and purchase a couple of accessories.
Review №5
2021-07-16Jose was very helpful and was able to provide me great customer service. I was in and out in less than 15 minutes and resolved more than 1 issue I had during my family plan transfer.
Review №6
2021-01-28Jose convinced me to switch my internet provider to AT&T, and I’m happy I did. Now my internet works perfect! Jose explained everything very well- the process, setup, and the contract. He answered all my questions politely (even the Spanish ones). Definitely recommend this place.
Review №7
2021-10-27Ismael was great at customer service, double checked all his work and really knew what he was doing.
Review №8
2022-03-10Good people, they know how to take care of their customers!
Review №9
2021-05-05Good people but couldnt get a prepay without ID making it harder for some people to get a prepay. Also their prepay phone selction was very limited. It seems they want to push us prepayers to post pay. had to go somewher else
Review №10
2020-10-04Angel and Ismael are THE absolute best!!! I came in 10 mins b4 closing because my phone wouldn’t unfreeze and they showed me how to do a soft reset as well as how to download “Apple Support” and make an appointment to get a diagnostic on my phone! Thank u guys soooo much u saved my night!