Kerbside pickup
Yes
Advance Auto Parts in Collinsville
Categories
Location on the map
Collinsville, Madison County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 618-346-9920
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (85)
In and out service. Was greeted when I came intro the store and wished well when I left. Felt really good, since earlier that day I visited another auto part store and felt like I was invisible. 🙃
We knew we needed a new battery but they checked it to be sure, then came out and installed the new one. They are so helpful!
The staff were right on top of getting me a competitive quote. They even installed the battery (which was a tight fit). They did a fantastic job!
Website says free battery installation. but they refused to even remove my battery when I needed it cleaned. Said it was because it had things around it. they were cables.
I said hi too Manager walking in the store he was outside smoking a cigarette went in the store the other guy was on the phone stood there waited for 10 minutes still on the phone manager walks in with a customer from outside that just pulled up and wait on him first I even asked him I was here can you help me first he said no this is a regular customer so I took and went down the street and spent my $400 from ignition Coils for my truck.Not right.Manager was a redheaded guy don’t know his name.Poor Service won’t use them again been using them for years.
Best parts place in Collinsville. Best rewards program of all auto shops!
Everyone is always friendly and eager to help. Im usually in and out within 5 mins. If they dont have what Im looking for, they will tell me which store does and put it on hold for me.
Nick was so helpful and patient. I will only be using this store for all of my automotive repair needs.
The employees were so much nicer and more helpful than AutoZone. Better prices too.
Actually,,, It WAS A VERYYY GOOD EXPERIENCE,,, NOAH,, HELPED US OUT AND WAS VERY FRIENDLY,, WENT THEIR TO GET OIL FOR OUR BOYS CAR, ABD YES MY WIFE AND I WILL GO BACK TO THAT STORE....
Average. People were helpful tho. Came out in isle to try to help me find specifically what I needed. They didnt have it. (Exhaust fitting)
Still great parts and employees need to adjust their attitudes towards customers, reguardless of how their day is going..... Talking about the morganford store!!
Best parts available and a very knowledgeable staff. Good prices too. Commerical dept is top notch
Always have what I need and have great help and they let me use their tools to do some work on my car
I am a fan of this location .. great helpful staff .. and the correct parts keep it up techs
They always have all the things that I need at a good price.
Usually have what I need if they dont they order it. Would have given 5 stars if they had better store to store communication.
Guy was mostly helpful
Always for here for my auto needs. Very helpful staff and have what Im looking for.
Very nice workers, greeted you as you walk in.
Whether its parts for my daily driver, or for my Hot Rod Pickup, Advance always has what I need at a good price.
They had the part I needed in stock. The staff was helpful and very courteous.
Staff is always very friendly and knowledgeable. Store is clean and organized as well.
Everyone is super friendly! Its also nice to have someone with Volvo parts in town.
If you buy make sure you save your receipt. Although I didnt have mine they still took care of me.
Helpful staff able to look at options for parts take used motor oil
Always good parts at market prices. This one always has good service.
Very friendly and nick was very helpful I loved the experience I had
I like Advance Auto Parts. Staff is very helpful, friendly and courteous.
Sales associates helpful but didnt have the part.
Very helpful employees
Very helpful, tested my battery for me
Staff were incredibly gracious, kind, and helpful.
If I had any question they was willing to help
Nice selection of auto parts at a good price.
Great store for all your auto DIY needs.
Always go to Advance auto parts extremely helpful
Very helpful and good selection. Prices are average.
Got a friend who has great discounts....loved it.
John is the man, great knowledge and super helpful
Everything you need in stock and reasonable prices
Parts not correct as they recommend, not very confident workers.
Tested my battery. Honest ,knowledgable
Great place to get your parts !
Very helpful in finding out what was wrong with my truck
I have been treated like family and I will be going back to them again
They took care of me. Installed a new battery
Great been shopping her for years
Good Prices on auto parts
Typical auto parts store
Always nice prices ok
I alway get my parts there
Friendly accommodating love the clearance
Decent prices and selection.
They install windshield wipers.
Great place for parts.
Great
Had my part, got me in and out....
Reliable service and parts
Its ok
Fast friendly service
Good service good people
Awesome staff helpful
Great service
Great staff.
Not very helpful.
Great
I am going out to
Great people
Very friendly
Helpful staff.
Helpful staff
Friendly workers
Excellent customer service
M9
Total reviews rating 4.4
85 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-13I went to two other auto parts stores before going to this location. I had a part number for some screws I needed and the other two stores typed in the number and told me they didn’t have it. The two gentlemen at this store took the time to find something comparable and helped me get my problem fixed. Excellent customer service from the two guys working the evening of 6/8/22.
Review №2
2022-01-24Got my warranty battery replacement today by Mike. What a great experience with a really nice, knowledgeable guy.
Review №3
2021-12-06Picked up a Cam position sensor. Installed and tested no voltage (should range 5-12volts dc) dead sensor. Went to exchange and told it was installed and they couldn’t take it. Yes i installed it but warranty didn’t cover it. Dead sensor, out another 25 bucks but the sensor I bought elsewhere works perfectly. Avoid if you can
Review №4
2021-12-06Bought a sensor and installed it. Didn’t work and come to find out it was a used sensor. Got the exchange and everything fine.Great service but watch out for parts swappers. Military discounts as well. Military mind says avoid collinsville due to faulty/damaged materials.Workers are fantastic though.
Review №5
2022-07-02Good customer service experience as always.
Review №6
2021-10-20I was at Advance to help my son get a car battery. The staff person tested the old battery and installed the new one. It wasnt easy, the battery post had broken loose. He didnt give up and we left with a new battery installed.
Review №7
2021-01-07Very helpful. Will never go back to OReilly . Some employees was not wearing a mask, one that waited on me was coughing. He did have a mask on though!! Advance Auto Parts very professional and helpful!
Review №8
2021-03-04I had a great customer service experience tonight, with Clark behind the counter. He helped me confirm the parts I needed for a break job were the right part, but more importantly he reminded me to inspect the break caliper for damage because he suspected it was at fault for the premature brake pad/rotor failure. He was right! My caliper was hung up and it needed replaced. He helped me with that too when I came back 30 minutes later. He saved me from potentially running a new set of pads and a new rotor.
Review №9
2019-06-19These are wonderful people who work here. I only go here when my “service engine soon” light pops up for a diagnostic test, and no one ever tries to pressure me into buying expensive parts or selling me things I don’t need (like all other places do). I’m a young lady so most people try to get over on me, but the people who work here are good people and always help me to the best of their abilities.
Review №10
2019-11-19I really like this store as well as the Granite City store. The associates are friendly and eager to assist. For instance, today I was going to order my parts online. As I usually do because of the discounts, but online kept telling me that the parts were not available - even online! I went to the store and they said they had this one in stock. I then ordered it online, waited for the web order to populate, and then picked it up. Collinsville has a great team!