Aarons in Springfield

Review №1

2021-12-11

The staff was a dream. Manager was very helpful helping me make a great decision & Brittany really sealed the deal.

Review №2

2020-06-08

So, with Aarons you have to have a debit card on file to do business with them. The last 2 1/2 months Ive done business with them they have taken extra money out of my bank account on days that were not scheduled. The first time, my account was over drawn. Costing me 31.50. The second time (on the 5th, 2 weeks before my scheduled payment and 6 days after last payment) the caused my account to be in the negative AGAIN. Costing me 63 bucks. So to add it all together the costed me 94.50. I call them, and they cant refund my my money till next week. ALSO. theyre aware they cost me almost 100 bucks and wont credit it to my account. I love my furniture but this is theft. And they blame it on their system. Get your sh*t together Aarons. Poor customer satisfaction here.

Review №3

2020-07-16

I called to get information on washers and dryers. I told Brittany that I was in Jacksonville and then she immediately cut me off and wanted to give me the Jacksonville IL location number. I was well aware of the Jacksonville location and asked her to please let me finish. Jacksonville didnt have what we were looking for and we were wanting to buy it outright and thats why I was calling them. Giving them one star because I thought it was rude and lazy of her to just cut me off and try to pass me off to the next store without trying to find out what it was that I wanted.

Review №4

2018-08-05

Brittany is very nice person ( unlike Wes at the dirksen Pkwy store. Hes a complete ass who didnt bother to call my references plus got my name confused with a completely different account. ). Brittany is Awesome

Review №5

2018-07-08

Interested in a living room group that was advertised but store didnt have it. she did check and other store also didnt have it. i asked when it would be available and was told all they can do it order it and deliver it when it arrives. sorry- it would be nice to see it and actually try it before i commit to ordering. maybe update the website to reflect items that are no longer in stock?

Review №6

2022-04-21

Rip off!

Review №7

2021-02-25

Great service, Staff was very accommodating. Friendly and fast

Review №8

2020-10-07

The Best customer service every time been a fan for 5 yrs

Review №9

2019-11-09

Never rented anything, but people has said they to expensive. I was just in the area

Review №10

2021-02-03

The store on Wabash and Macarthur is the best!